Mattatuck Health Care Facility in Waterbury, CT
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9 Cliff Street, Waterbury, CT 06710
For more information about senior living options: (844) 490-3973
The owner, Allen, was completely disrespectful. Allen and the receptionist Judy were dismissive toward questions. They lack patience when answering questions. The reviewer has heard awful things about the place and believes them to be true. The place is very dirty, and the attention to patients is terrible. The reviewers would not recommend this place.This community is best suited for families facing very few alternatives who are prepared to act as vigilant advocates from day one. In practice, decision-makers should expect to be deeply involved in monitoring daily care, intervening quickly when concerns arise, and pursuing formal channels for resolution if needed. The feedback surrounding Mattatuck Health Care Facility suggests that without active oversight, resident experiences may degrade quickly; therefore, only those who can sustain persistent advocacy and clear expectations should consider this option.
The most persistent red flags center on staff conduct and communication. Reviewers described the owner as disrespectful and the front desk staff as dismissive when questions were asked. The sense that questions are treated as obstacles rather than essential information creates a climate of guarded transparency, making routine care planning conversations challenging. Families should anticipate that questions about medications, schedules, or daily routines may be met with impatience or defensiveness, which is not a sound foundation for a setting that must respond promptly to evolving resident needs.
Cleanliness and attentiveness to residents are the second major concerns voiced. One reviewer labeled the facility as dirty and criticized the level of attention given to patients. In a care environment, cleanliness is a baseline expectation tied directly to health and comfort, while attentive, compassionate care is the core service residents rely on daily. When those elements are reportedly deficient, even routine tasks - hygiene, mobility assistance, and timely pickups for activities or meals - can suffer. The result is a risk landscape that grows more troubling without visible, ongoing corrective action and robust oversight.
There are virtually no documented positives to counterbalance these concerns. The overall rating is a mere 1.5 from two reviews, and there is an absence of credible, well-articulated strengths such as strong staffing stability, reliable care coordination, engaging resident programs, or transparent governance. That lack of evident redeeming attributes means the known drawbacks - disrespectful leadership, poor communication, and questionable cleanliness - dominant the calculus. Without credible evidence of compensating strengths, the facility cannot be confidently recommended as a reliable choice for most families.
For families weighing options, a disciplined due-diligence plan is essential before any commitment. An on-site tour during typical operating hours is non-negotiable, with careful observation of how staff interact with residents and how quickly concerns are acknowledged and addressed. Request up-to-date care plans, medication administration routines, and concrete resident-to-staff ratios to understand daily realities. Review state inspections and any deficiency histories, and, where possible, speak with current residents or their families in a setting that respects privacy. If proceeding, establish a clear escalation path and secure a dedicated point person to monitor progress over the first weeks.
Overall, this facility should not be the default choice for families seeking reliable, respectful, and clean care. The harms highlighted by reviewers - disrespectful leadership, dismissive communication, and poor cleanliness - represent fundamental risks that outweigh any potential conveniences. Alternatives with stronger staffing, better resident engagement, and demonstrable cleanliness should be prioritized. If settling for this community due to constrained options, insist on detailed contracts, explicit care agreements, and rigorous ongoing oversight to safeguard resident welfare. The prudent conclusion is to select a setting where consistent, compassionate attention and dignified treatment are demonstrably present.
43 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mattatuck Health Care Facility in Waterbury, CT is a premier assisted living community offering a range of amenities and care services to ensure the well-being and comfort of its residents. This facility boasts a variety of amenities such as cable or satellite TV, fully furnished apartments, beautiful gardens and outdoor spaces, and a small library for leisurely reading. Wi-Fi/high-speed internet is also available throughout the community.
Residents at Mattatuck Health Care Facility can enjoy delicious meals in the elegant dining room, which offers restaurant-style dining. Special dietary restrictions are accommodated to ensure that all residents receive nutritious and tailored meals according to their needs. Additionally, the community provides assistance with activities of daily living such as bathing, dressing, and transfers. Residents can also benefit from 24-hour supervision and medication management to ensure their safety and well-being.
To promote mental wellness among residents, Mattatuck Health Care Facility offers a comprehensive mental wellness program. This program focuses on providing appropriate support and resources to enhance the emotional well-being of residents. Staff members are trained to provide assistance with diabetes diets and special dietary restrictions as needed.
In terms of location, this assisted living community is conveniently situated near various amenities in Waterbury. There are cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals all located nearby for easy access to additional services and entertainment options.
Overall, the Mattatuck Health Care Facility in Waterbury offers exceptional care services along with an array of amenities to provide a comfortable and enjoyable living experience for its residents.
Mattatuck Health Care Facility is located at 9 Cliff Street, Waterbury, CT 06710 in New Haven County, Connecticut
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