Mattatuck Health Care Facility
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9 Cliff Street, Waterbury, CT 06710
For more information about senior living options: (844) 490-3973
The owner, Allen, is completely disrespectful. The receptionist Judy is dismissive toward questions. Allen and Judy lack patience when answering questions. They do not treat residents well. The place is very dirty. The attention to the patients is terrible. The reviewer would not recommend this place.The experience described centers on a troubling first impression that colored the entire visit. The owner's conduct, named as Allen, is portrayed as blatantly disrespectful from the outset, casting a long shadow over the atmosphere of the place. Alongside him, Judy the receptionist is depicted as dismissive, creating an immediate sense that questions and concerns would not be taken seriously. This combination of personal demeanor and office staff behavior set a negative tone that seemed to persist beyond the initial encounter.
Questions and inquiries did not land well with this staff team. The reviewer notes a striking lack of patience when addressing queries, which makes the process of seeking information feel uphill and frustrating. The sense conveyed is that there was little room for thorough explanations or thoughtful answers, leaving the impression that any deeper discussion about care or procedures would be met with hesitation or contempt. This persistent impatience contributed to a broader concern about how residents might be treated if they required more attentive or clarifying communication.
A cloud of skepticism hangs over the place due to the reviewer's prior hearsay. They mention having heard "awful things" about the facility, and they acknowledge a genuine fear that the rumors could be true. The absence of reassurance or verifiable, comforting information magnifies the sense of risk. The reviewer's curiosity about the facility's reputation becomes intertwined with a fear that the negative impressions might reflect the lived reality inside.
The overall characterization of the environment deepens the dissatisfaction. The review implies that the disregard shown toward questions and the dismissive attitudes of staff are part of a broader pattern of negative treatment. There's a strong sense that the culture within the facility does not prioritize respectful, patient-centered communication, which in turn raises concerns about how residents would be talked to, about their needs, or about their well-being on a daily basis. The atmosphere described feels unsupportive and unwelcoming, reinforcing the impression that residents may not be valued or protected.
Hygiene and attentiveness are singled out as major issues. The place is described as very dirty, and attention to the patients is characterized as terrible. Such stark contrasts to what one would expect in a care setting raise fundamental questions about safety, comfort, and the basic standards of care. The dual critique - poor cleanliness paired with inadequate attention to residents - creates a sense of neglect that would worry anyone considering placing a loved one in such care.
Taken together, the reviewer's experience points to a combination of interpersonal disrespect, poor communication, and subpar physical conditions. The overarching verdict is strongly negative, marked by a clear reluctance to endorse the facility in any capacity. The closing sentiment is decisive: this is a place the reviewer would not recommend, driven by firsthand impressions of how staff interacted, how questions were met, and what they encountered in terms of cleanliness and care.
In reflecting on these elements, the reviewer paints a portrait of a facility where the most essential aspects of care - dignity, clear and patient-centered communication, clean surroundings, and attentive staff - appear compromised. The narrative conveys that genuine concern for residents and a respectful, responsive approach to questions seemed missing, leaving the reviewer with lasting concerns about whether residents would receive the compassionate, diligent care they deserve. The final takeaway is a firm caution about what to expect and a strong stance against recommending the place based on this experience.
43 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mattatuck Health Care Facility in Waterbury, CT is a premier assisted living community offering a range of amenities and care services to ensure the well-being and comfort of its residents. This facility boasts a variety of amenities such as cable or satellite TV, fully furnished apartments, beautiful gardens and outdoor spaces, and a small library for leisurely reading. Wi-Fi/high-speed internet is also available throughout the community.
Residents at Mattatuck Health Care Facility can enjoy delicious meals in the elegant dining room, which offers restaurant-style dining. Special dietary restrictions are accommodated to ensure that all residents receive nutritious and tailored meals according to their needs. Additionally, the community provides assistance with activities of daily living such as bathing, dressing, and transfers. Residents can also benefit from 24-hour supervision and medication management to ensure their safety and well-being.
To promote mental wellness among residents, Mattatuck Health Care Facility offers a comprehensive mental wellness program. This program focuses on providing appropriate support and resources to enhance the emotional well-being of residents. Staff members are trained to provide assistance with diabetes diets and special dietary restrictions as needed.
In terms of location, this assisted living community is conveniently situated near various amenities in Waterbury. There are cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals all located nearby for easy access to additional services and entertainment options.
Overall, the Mattatuck Health Care Facility in Waterbury offers exceptional care services along with an array of amenities to provide a comfortable and enjoyable living experience for its residents.
Mattatuck Health Care Facility is located at 9 Cliff Street, Waterbury, CT 06710 in New Haven County, Connecticut
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