Laurel Ridge Health Care Center

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Laurel Ridge Health Care Center

642 Danbury Road, Ridgefield, CT 06877

For more information about senior living options: (844) 490-3973

4.1 from 73 reviews
5 stars
54
4 stars
4
3 stars
0
2 stars
1
1 stars
14

Skilled Nursing Facility

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    Overall Review of Laurel Ridge Health Care Center

    Pros

    • pro Laurel Ridge is a warm friendly environment.
    • pro The staff are very caring and compassionate to the clients and families whom they serve.
    • pro Laurel Ridge takes excellent care of their residents.
    • pro Fantastic staff!
    • pro Awesome and caring staff.
    • pro Everyone was so pleasant.
    • pro Everyone is so great and taking great care of my mom.
    • pro Everyone was friendly, welcoming and super knowledgeable.
    • pro The center is very clean and well maintained.
    • pro The staff have a lot of empathy and work hard to take care of everyone.
    • pro Great facility and staff.
    • pro Terrific facility with attentive and caring staff.
    • pro The staff is hard working and nice and friendly.
    • pro Beautiful place, awesome staff. Great customer service.
    • pro Staff make you feel welcome.
    • pro An excellent establishment with great staff.

    Cons

    • pro The reviewer states Laurel Ridge provides very poor food services, with meals served cold, repetitive, and barely nutritious.
    • pro The reviewer notes that nurse's aides often barely speak English.
    • pro The reviewer asserts that since National Health Care Associates bought the facility, experienced staff have been removed in favor of agency workers, creating a dangerous environment.
    • pro The reviewer alleges the nursing supervisor heavily medicates residents and forcibly feeds them without informing family.
    • pro The reviewer claims staff fail to provide adequate water, leading to dehydration and hospital visits.
    • pro One reviewer warns prospective families that Laurel Ridge is horrible and not acceptable.
    • pro The reviewer describes unsanitary conditions, including a bathroom with blood and feces on the walls and floor.
    • pro The reviewer accuses the administrator Caitlyn of being unresponsive and never returning calls after concerns were raised.
    • pro The reviewer asserts management prioritizes staffing quotas over quality care, harming patient safety.
    • pro A reviewer attributes severe health decline to neglect and lack of hydration, including hospitalization after stay at Laurel Ridge.

    Review

    Laurel Ridge emerges in the collection of reviews as a place that many families remember fondly for its warmth, friendliness, and a sense that the staff genuinely cares. Numerous observations celebrate a warm, home-like atmosphere where caregivers are described as compassionate, patient, and professional. Reviewers repeatedly emphasize that the environment feels welcoming not only to residents but to families visiting and staying connected with the care process. Phrases like "warm friendly environment," "caring and compassionate to the clients and families," and "professional staff" appear often, painting a picture of a facility that strives to balance medical care with a human touch.

    Visitors and relatives commonly note the physical setting as a strong point: clean units, well-maintained spaces, and a scent and appearance that convey a sense of order and care. Several accounts describe Laurel Ridge as a place that looks and feels well-kept, with staff who are pleasant, attentive, and easy to approach. The overall impression is that of a facility that takes pride in its appearance and in maintaining a respectful, dignified atmosphere for residents and their loved ones alike. In many reviews, staff are described as not only capable but also warmly welcoming, helping to ease the emotional burden that often accompanies in-facility care.

    A central thread among the praise is the perceived quality of care and the dedication of the staff. Many reviewers cite attentive nursing care, responsive aides, and a team that prioritizes the resident's comfort and needs. Some comments highlight how the staff are "family oriented," taking steps to ensure that residents feel at home and that families are kept informed and involved. There are strong endorsements of the overall level of professionalism, with reviewers asserting confidence in the care their loved ones receive and expressing gratitude for staff who go above and beyond to create a supportive environment.

    However, the narratives are not one-note. Several reviewers acknowledge room for improvement and remind readers that experiences can vary. A few point out initial issues that were later addressed after concerns were raised, suggesting a responsive culture that is capable of making adjustments when problems are identified. In particular, a number of comments reference improvements over time, implying that Laurel Ridge can adapt as needs change or as feedback is provided. This mixed but ultimately hopeful pattern is not unusual in long-term care settings, where consistency and ongoing communication are crucial.

    Where there is critique, it often centers on two practical aspects of daily care: food service and language or communication. One reviewer describes very poor food services - meals served cold, repetitive, and only borderline nutritious - and notes that front-line staff may not always share a common language, which can complicate clear communication about residents' needs. This perspective stands in contrast to the many accounts praising staff attentiveness, underscoring that day-to-day experiences can differ widely from room to room and shift to shift. Another common thread in critiques involves the broader issue of staffing and its management, including references to corporate ownership changes and their impact on scheduling and experienced staff. Some reviews express concern that changes in leadership or staffing strategies have affected consistency and the availability of seasoned caregivers.

    A particularly salient and alarming account appears in a single, highly detailed review that describes a series of grave concerns. The reviewer alleges that a family member with dementia was heavily medicated in a way that impaired communication and feeding, leading to a dangerous situation. They claim the resident's diet was altered without consent, that the facility failed to provide adequate hydration, and that a subsequent hospitalization revealed serious health consequences, including pneumonia and a low blood pressure episode. The reviewer portrays the experience as a cascade of missteps, a lack of responsiveness from administration, and a broader pattern of risky practice. It's important to note that this account is one extreme among many positive experiences, and the reviewer explicitly states plans to report concerns to state authorities. The intensity and specificity of these allegations stand in stark contrast to the generally favorable stories and underscore the fragility of trust in long-term care when safety concerns arise.

    Taken together, the body of reviews presents Laurel Ridge as a facility that many families depend on and deeply appreciate, especially for the kindness, attentiveness, and professional demeanor of its staff. At the same time, the collection does not shy away from hard truths: there are noted gaps in nutrition quality, language accessibility, and staffing stability, and there exists at least one highly critical account alleging serious safety and care failures. For families considering Laurel Ridge, the message is nuanced: many residents are described as thriving under compassionate care, yet potential residents and their families should pay close attention to daily operations - particularly dining experiences, communication with staff, and how concerns are escalated and resolved - while seeking firsthand impressions from visits and conversations with current residents and their families. In any case, Laurel Ridge appears to be a place where the personal warmth of the caregiving team is a defining strength, with ongoing opportunities to address logistical and clinical challenges that can affect every resident's day-to-day well-being.

    Features

    Housing

    • 126 resident community capacity 126 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Westchester Cty (22 miles away) Westchester Cty (22 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Laurel Ridge Health Care Center in Ridgefield, CT is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and homely environment where seniors can enjoy their golden years while receiving the assistance they need.

    In terms of amenities, Laurel Ridge Health Care Center goes above and beyond to ensure that residents' needs are met. A beauty salon is available onsite, allowing residents to pamper themselves and feel their best. Each apartment is fully furnished and equipped with cable or satellite TV for entertainment. The dining room offers restaurant-style meals prepared by professional chefs, catering to special dietary restrictions. Residents can also enjoy a small library, gaming room, and outdoor spaces such as gardens.

    Care services at Laurel Ridge Health Care Center are comprehensive and tailored to each individual's needs. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and in the correct dosage. Special dietary restrictions like diabetes diet are accommodated, ensuring that health needs are met.

    Residents at Laurel Ridge Health Care Center have access to various activities to keep them engaged and active. Concierge services help plan day trips for residents who enjoy exploring the local area. Fitness programs are available to promote physical well-being, while scheduled daily activities keep residents entertained and stimulated throughout the day.

    One of the notable features of Laurel Ridge Health Care Center is its convenient location near several amenities in Ridgefield, CT. There are three cafes nearby for socializing or enjoying a cup of coffee with friends or family. Four parks in close proximity offer opportunities for outdoor recreation and relaxation. With ten pharmacies nearby, obtaining medications is convenient for both residents and their families. Three physicians in the area ensure easy access to medical care when needed. Residents also have plenty of dining options with seven restaurants located nearby. Transportation arrangements are available for non-medical needs such as shopping or social outings, making it easy for residents to stay connected with the community.

    Overall, Laurel Ridge Health Care Center is a vibrant and caring assisted living community that offers an exceptional array of amenities and care services. With its top-notch facilities, engaging activities, and convenient location, it provides a welcoming and supportive environment for seniors to thrive in their retirement years.

    Nearby Places of Interest

    Physicians

    • Advanced Specialty Care - Ridgefield Office (0.6 miles)
    • Danbury Orthopedics (2.6 miles)
    • Orthopedic & Specialty Surgery (4.7 miles)
    • Quality Dental of Danbury (5.7 miles)
    • Greater Danbury Health CT (5.8 miles)
    • Opticare Eye Health & Vision Center (5.8 miles)
    • Zied Michael Taweh (5.9 miles)

    Pharmacies

    • Rite Aid (2.3 miles)
    • Walgreens (2.6 miles)
    • CVS Pharmacy (3.2 miles)
    • CVS Pharmacy (4.2 miles)
    • Boehringer Ingelheim Pharmaceuticals (4.3 miles)
    • CVS Pharmacy (4.5 miles)
    • CVS Pharmacy (4.5 miles)

    Cafes

    • Starbucks (2.5 miles)
    • Bobo’s Cafe (2.7 miles)
    • Tazza Cafe (3.2 miles)
    • Starbucks (5.4 miles)
    • Starbucks (6.1 miles)
    • Starbucks (6.5 miles)

    Restaurants

    • Gallo Ristorante (3 miles)
    • The Cheesecake Factory (3.9 miles)
    • McDonald's (4.4 miles)
    • Broken Symmetry (4.4 miles)
    • Zen Restaurant (4.7 miles)
    • Market Place (4.7 miles)
    • Dolce Restaurant & Wine Bar (4.8 miles)

    Theaters

    • Prospector Theater (3 miles)

    Parks

    • Ballard Park (3.1 miles)
    • Tarrywile Mansion (4 miles)
    • Parloa Park (4.2 miles)
    • Rogers Park (4.4 miles)
    • Collis P. Huntington State Park (5.9 miles)
    • Hatters Park (6.8 miles)
    • Danbury Town Park (7.1 miles)

    Transportation

    • Bethel Metro-North Station (4.6 miles)
    • U-Haul Moving & Storage of Danbury (4.7 miles)
    • Brewster Metro North Station (9 miles)

    Hospitals

    • Danbury Hospital (5.8 miles)
    • Danbury Hospital Business Office (7.6 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (9 miles)

    Frequently Asked Questions

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