Overall Review of Villa Maria Nursing & Rehab Community
common
22 reviews mention this
Staff are attentive and caring
Residents and families frequently describe staff as attentive, caring, and respectful.
Across many reviews, people describe staff who treat residents with care and respect, and who are willing to help during stays and visits. Several reviewers highlight kindness from nurses, aides, and therapists, and a number of families say they feel comfortable and supported by ongoing communication. Even where reviews are critical overall, some still call out individual staff members as kind and compassionate.
common
5 reviews mention this
Recreation keeps residents engaged
Recreation and day-to-day activities are a repeated bright spot in reviews.
Multiple reviewers mention how activities and the recreation program help keep residents engaged, including scheduled entertainment and resident-focused events. Reviews also describe organized programs that create a welcoming, community feel. A few people specifically call out events and group activities as memorable parts of life at the facility.
common
6 reviews mention this
Food and nutrition stand out
Dining quality and nutrition are frequently mentioned by residents and families.
Several reviews praise the food as enjoyable, well thought out, and closer to restaurant-quality than typical institutional meals. A few also connect meals to nutrition and menu planning. At the same time, there are critical reviews describing limited fruit options or basic meal choices, and one review calls the food horrible.
common
4 reviews mention this
Therapy teams help with rehab
Therapy and rehab support are often described as helpful and effective.
Some residents and family members specifically mention physical therapy and rehabilitation progress during short stays or after injuries. Reviews describe therapists as dedicated and pushing residents to keep improving. A few also highlight wound care needs and note improvement over a rehab timeline.
caveat
6 reviews mention this
Care quality is questioned due to staffing
Several reviews raise concerns about understaffing and care being missed.
A recurring negative theme is that staffing levels can be too low for the number of residents, with multiple reviewers describing neglect and delays in basic care. Some critical reviews also mention cleanliness problems alongside short staffing. One mixed review adds that weekend coverage and employee hours were not adequate.
caveat
4 reviews mention this
Cleanliness is inconsistent in reviews
Reviews describe cleanliness as a mixed experience, from very clean to dirty.
Several positive reviews mention a clean facility, comfortable rooms, and maintenance keeping things in good shape. Other reviews contradict that by describing dirty rooms, trash left behind, roaches, or general unclean conditions. The cleanliness theme matters because it appears alongside both supportive and critical accounts of care.
common
4 reviews mention this
Communication with families varies
Family communication during care comes up often in reviews.
Some families report frequent updates about changes in condition and feel able to call and ask questions anytime. Others describe breakdowns in communication, including delays or confusion around care responsibilities and documentation. Overall, reviewers portray communication as important and sometimes inconsistent between experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
62 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Compassionate staff and some families report quality care.
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