Montowese Health & Rehabilitation Center in North Haven, CT
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163 Quinnipiac Avenue, North Haven, CT 06473
For more information about senior living options: (844) 490-3973
The staff are kind, courteous, and responsive. The facility is clean, bright, and welcoming. The care is outstanding, compassionate, and attentive. The rehabilitation team is supportive and effective in helping patients regain mobility. Check-in for visitors is easy and efficient. Rose, the admissions director, goes above and beyond to assist families with safe discharge planning. The nursing staff consistently demonstrates professionalism and dedication. The recreation and activities program keeps residents engaged and happy. Families report peace of mind knowing their loved ones are in capable hands. The overall environment is positive and patient-focused, with leaders committed to excellence.
The food is horrible. The communication is lousy and messages aren't returned. They do not return phone calls and fail to keep residents and families informed. This place is absolutely horrendous and lacks empathy for patients. Montowese Health and Rehab is a terrible place; it is abusive, inattentive, and callous. The service was not great and is not recommended to others. Residents are ignored and call bells are not answered promptly.Montowese Health & Rehabilitation Center is best suited for families seeking a rehab-focused stay where the priority is getting a loved one back on their feet quickly and safely. The community strongly supports short-term recovery, with an emphasis on skilled physical therapy, compassionate nursing care, and a clean, welcoming environment. It's particularly well-matched for those who value an active rehab program, engaging activities, and a front-line admissions process that can streamline transitions from hospital to home. For families seeking long-term, memory-care, or highly consistent daily communication over months or years, alternatives with a steadier long-term track record may be wiser.
The most compelling positives center on cleanliness, attentiveness, and a clear commitment to rehabilitation outcomes. The facility regularly earns praise for being spotless and well-maintained, with rooms described as spacious and comfortable and therapy teams praised for motivation and practical, home-focused progress. Several families highlight therapists who push patients in a supportive, non-judgmental way, enabling meaningful gains in walking, balance, and functional independence. The admission and front-desk processes are repeatedly noted as smooth and friendly, and the administrative leadership is credited with stabilizing operations and building productive partnerships that benefit residents and staff.
Alongside these strengths, a recurring thread in the reviews notes important and sometimes systemic concerns about communication and responsiveness. Some families report delays in returning calls, gaps in updates about changes in care plans, and occasional lapses in discharge planning or information sharing. There are also explicit claims of inconsistent bedside attentiveness and, in a minority of cases, hostile or dismissive interactions. These contrasts create a divide in perception: excellent clinical care and a high-quality environment exist, but dependable daily communication can be uneven and, at times, distressing to families.
This combination means Montowese may feel ideal for families who prioritize a robust rehab trajectory and a reassuringly clean, welcoming setting, while those who require constant, proactive communication and tight oversight of every operational detail may want to evaluate alternatives. Dietary experiences vary as well; some reviewers praise nutrition and meal variety, while others describe restricted or poorly coordinated meals for residents with specific dietary needs. Prospective families should consider asking pointed questions about dietary oversight, meal substitutions, and how nutrition is coordinated with rehabilitation goals before committing to a stay.
When the positives offset the negatives, they offset in meaningful, tangible ways. A strong rehab focus frequently translates into real progress and shorter recovery timelines, which in turn reduces caregiver stress and accelerates safe discharge home. The devoted nursing and therapy teams - often singled out by name for their dedication - serve as a compelling counterweight to communication gaps, especially when families are prepared to supplement staff briefings with their own proactive check-ins. Cleanliness, a calming environment, and a wellness-forward culture contribute to a sense of security that many families prize during the vulnerable recovery window.
Ultimately, the practical takeaway is straightforward. For families prioritizing high-caliber rehabilitation with a positive, almost home-like atmosphere, Montowese offers a sound option and a credible path back to independent living. Weigh it against facilities that promise more predictable daily communication and more consistent long-term oversight if the care needs extend beyond post-hospital recovery. In practical terms, prospective residents should visit, meet the admissions director, and review a concrete care plan, paying special attention to call-bell response times, meal accommodations, and discharge planning. A candid appraisal of these areas will determine whether Montowese's rehab strengths are enough to outweigh the concerns raised by some families.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Montowese Health & Rehabilitation Center in North Haven, CT offers a comprehensive range of amenities and care services to ensure the comfort and well-being of its residents. The community is equipped with a beauty salon, allowing residents to maintain their appearance and groom themselves conveniently. Cable or satellite TV is available for entertainment purposes, along with a gaming room, where residents can engage in various recreational activities. For those who wish to stay connected digitally, there is a computer center and Wi-Fi/high-speed internet throughout the facility.
Residents can enjoy their meals in the dining room, which provides restaurant-style dining with special dietary restrictions taken into consideration. Housekeeping services are provided to ensure clean and tidy living spaces. The fully furnished accommodations feature private bathrooms for added privacy and convenience.
Transportation arrangements are available for both non-medical purposes and doctor's appointments. Residents can also make use of the community-operated transportation service for outings and social activities. The on-site wellness center enables individuals to focus on maintaining their physical health, while a mental wellness program ensures their emotional well-being.
The caring staff at Montowese Health & Rehabilitation Center provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management helps ensure that residents receive their medications promptly and accurately. Qualified professionals prepare nutritious meals according to diabetes diets and other special dietary restrictions.
In addition to the community's ample amenities, there are various nearby facilities that contribute to the convenience of residents. Two cafes offer options for casual dining or meeting friends over a cup of coffee. Three parks provide opportunities for outdoor recreation and enjoying nature. With twenty pharmacies nearby, obtaining necessary medications is hassle-free. Similarly, access to twenty physicians ensures timely medical attention if required. A diverse selection of eighteen restaurants caters to different culinary preferences.
Concierge services are available to assist residents with any additional needs they may have, while fitness programs help them maintain an active lifestyle. Planned day trips and resident-run activities provide opportunities for social engagement and exploration. The community also organizes scheduled daily activities to keep residents entertained and stimulated.
Overall, Montowese Health & Rehabilitation Center offers a vibrant assisted living community with a range of amenities, personalized care services, and convenient access to nearby facilities. Residents can enjoy comfort, security, and an enriching lifestyle in this welcoming environment.
Montowese Health & Rehabilitation Center is located at 163 Quinnipiac Avenue, North Haven, CT 06473 in New Haven County, Connecticut
Montowese Health & Rehabilitation Center on seniors.fyi includes 13 photos including images showing landscaping, outdoor, windows, dining, garden, building, interior, nature, and more.
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