Cheshire Regional Rehab Center
Save745 Highland Avenue, Cheshire, CT 06410
For more information about senior living options: (844) 490-3973
Civita is described as nicer and more welcoming than similar facilities. The facility is clean and odor-free in the halls and patient rooms. Staff greet visitors and are attentive to their needs. Meals are delivered individually to residents to maintain warmth. The physical therapy and recreation programs keep residents active and engaged. The staff are friendly, helpful, and compassionate. Care for loved ones is wonderful, with grooming and dignity maintained. The environment feels like a community rather than a facility. Administration and recreation staff are friendly and dedicated. Families describe Civita as a blessing and highly recommend it.
The room was not cleaned and had stuff scattered on the floor. Random patient information was left out in plain view. Residents sat in halls for hours with little access to programming. The facility was described as run by complete unprofessionals. The place should be shut down. The staff left a patient in dirty diapers for weeks, causing infection. A patient was mishandled and wheeled into the doorway by a fellow patient. The food was described as absolutely disgusting. A reviewer asserted that the care contributed to a loved one's death.Civita Care Center appears in many voices as a place that can feel warmly welcoming and well kept, with a strong emphasis on cleanliness, attentive staff, and a recovery-focused atmosphere. Several reviewers note that the halls and patient rooms are notably clean, with no odors, and that staff members greet visitors warmly and provide clear directions to rooms. A recurring compliment is the way meals are handled - lunches are delivered to patients individually to preserve warmth and quality - an example some readers describe as a hallmark of the center's considerate approach. Across multiple locations, families and friends repeatedly highlight the friendliness and approachability of the staff, from front desk personnel to porters and linchpin caregivers, and they emphasize that everyone they encountered made an effort to be helpful and attentive.
The positive experiences extend into specific patient journeys. Some reviewers recount day-one impressions of loved ones entering short-term rehabilitation, expressing confidence that the team will help patients regain mobility after hospital stays. Others share moments of care that extend beyond basic room placement - seeing a loved one well-dressed and well-groomed, or watching staff members coordinate a seamless transition from hospital to facility and back to daily routines. The dedication of the rehabilitation team, particularly physical therapists, is frequently praised; reviewers cite PT staff who work with residents until meaningful progress is achieved and who contribute to a broader sense of optimism about recovery. There is also appreciation for the support staff - from social services to activity personnel - who contribute to a sense of community and engagement, with daily activities and recreation seen as essential elements of well-being.
Many reviews emphasize Civita's homelike environment and the way the center integrates therapy with meaningful social and recreational opportunities. Families speak highly of the recreation department's efforts and the overall atmosphere, noting that residents participate in crafts, games, music, themed events, and other activities that spark social interaction and joy. The meals, even for those who have particular tastes, are described as not only adequate but surprisingly satisfying for a facility setting. The overall sentiment in these accounts is that Civita blends clinical care with a sense of home and community, making it easier for loved ones to feel secure and for residents to feel engaged.
At the same time, a number of reviewers point to caveats and areas where improvements might be desirable. One perch is the need for updating and modernization in some parts of the facility, with a sense that improvements in ambiance and facilities could further enhance the already strong care model. A recurring critique within this subset concerns programming and leadership in the recreation department, where a reviewer argues that programming hours are limited and not sufficiently inclusive, especially on weekends, and suggests that a newly appointed recreation director could make a meaningful difference in resident engagement. These comments reflect a broader wish among some families for a consistently dynamic schedule and a continually evolving enrichment program.
A stark contrast to the broadly positive portrayals are several intensely negative accounts that describe experiences some families found intolerable and dangerous. One review opens with an alarming claim that Civita is "where you send people to die," detailing a sequence of distressing observations: a loved one who had undergone emergency surgery, patients sitting in the sun for long hours, a building that felt rundown, and a room allegedly not properly cleaned, with personal information left in plain view. The account goes on to describe a frightening scene in which a patient was moved carelessly, raising concerns about safety and the overall handling of vulnerable individuals. The reviewer insists on immediate transfer elsewhere and paints a picture of fear and distrust.
Additional reviews recount other severe failures, including prolonged neglect and serious harm. Accounts describe patients left in soiled conditions for extended periods, infections arising from dirty conditions, medication practices that some perceive as inappropriate or excessive, and even the theft of a patient's belongings after death. In one dolorous narrative, a family member recounts the death of a loved one that they attribute to neglect, insisting that the facility failed to provide basic care, hydrating fluids, or appropriate wound management, and alleging that the kitchen and staff performance contributed to a decline in health. These reviews carry a weighty, emotional charge and express a perception of systemic neglect, poor sanitation, and alleged mistreatment.
Taken together, the collection of reviews presents a nuanced portrait: Civita Care Center is widely praised for its cleanliness, warm and attentive staff, solid rehabilitation services, and a homelike, community-centered feel that many families find reassuring during stressful medical transitions. Yet there are stark, highly charged reports of neglect and harm that contrast sharply with the positives, describing situations of inadequate care, unsafe handling, and even tragedy. For readers and prospective families, this mix underscores the importance of visiting in person, asking detailed questions about care plans and safety protocols, reviewing state inspections and latest licensure outcomes, and speaking with multiple staff members across disciplines to gauge whether Civita's strengths align with a loved one's specific needs. The range of experiences here suggests that outcomes may vary by location, staff assignments, and individual circumstances, and that prudent due diligence remains essential when choosing a care center.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cheshire Regional Rehab Center is a premier assisted living community located in Cheshire, CT. Our residents enjoy a wide range of amenities and care services designed to enhance their quality of life.
For our residents' convenience and comfort, we offer a beauty salon, cable or satellite TV, and fully furnished accommodations. Our community operated transportation ensures that residents can easily access nearby locations such as cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals. We also provide transportation arrangements for non-medical purposes and doctors' appointments.
Our residents have access to various common areas including a fitness room, gaming room, small library, and outdoor space. They can relax in our garden or socialize in the dining room while enjoying restaurant-style dining with special dietary restrictions catered to their needs. Wi-Fi/high-speed internet is available throughout the facility for connectivity.
We prioritize our residents' well-being by offering 24-hour call system and supervision. Our trained staff provides assistance with daily activities such as bathing, dressing, transfers, and meal preparation. Medication management is also provided to ensure the proper administration of medications. Additionally, we have mental wellness programs in place to support our residents' emotional health.
To keep our residents active and engaged, we offer concierge services and scheduled daily activities including fitness programs. Planned day trips are organized for them to explore the surrounding areas. Moreover, our resident-run activities empower individuals to create their own social events within the community.
At Cheshire Regional Rehab Center, we strive to provide a comfortable living environment where our residents can receive individualized care tailored to their specific needs while enjoying an active and fulfilling lifestyle.
Cheshire Regional Rehab Center is located at 745 Highland Avenue, Cheshire, CT 06410 in New Haven County, Connecticut
Cheshire Regional Rehab Center on seniors.fyi includes 5 photos including images showing interior, bedroom, windows, umbrellas, building, garden, architecture, trees, and more.
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Interior
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