Countryside Manor Of Bristol
Save1660 Stafford Avenue, Bristol, CT 06010
For more information about senior living options: (844) 490-3973
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The collection of reviews on Countryside (often referred to as Countryside Manor or Countryside Memory Care) reads like a tale of two very different experiences, with some families praising the facility in the strongest terms and others describing it as the worst imaginable care setting. Taken together, they reveal a place that inspires extreme reactions, depending on who you are, which unit you're visiting, and which staff members happen to be on shift. Some families describe warmth, professionalism, and genuine engagement from caregivers, while others recount smells, neglect, miscommunication, and in some cases outright abuse or mistreatment.
Several accounts center on extremely negative conditions and experiences. One reviewer alleges a consistently foul odor "in there," with patients left in soiled diapers for hours and treated rudely by staff. Another describes a breakfast-to-dinner mismatch in meals - cold meals that should have been hot, warm meals that should have been cold - and a general sense that basic comfort and dignity were not being met. Incidents of neglect and poor care are also described in visceral terms: a roommate who was left in diapers all day, a urine bag that leaked and was never changed, and a patient who collapsed after a staff member carelessly placed a bag on her legs during care. There are reports of testimonials and police involvement in response to complaints, and even theft of personal items like a driver's license, insurance card, and slippers. A recurring undercurrent in these remarks is a perception of understaffing and a culture where residents' needs are not promptly addressed, sometimes with dismissive or defensive responses from administration.
A subset of the most alarming anecdotes focuses on perceived brutality or negligence during wound care and post-surgical recovery. One reviewer describes a mother who had surgical staples and bandages poorly managed, with a staff member allegedly refusing to change dressings or provide adequate pain relief, and then a disturbing scene in which a heavier staff member seemingly mishandled a patient's leg. The reviewer accuses staff of gaslighting and falsely accusing the patient of falling, and the family ultimately withdrew the loved one to continue care elsewhere. Other posts emphasize insufficient pain management, delayed or skipped showers, and bathrooms that were not cleaned in a timely fashion, sometimes while the patient endured cold conditions. Such accounts contribute to a fear that basic safety and dignity may be compromised in certain parts of the facility.
Despite the dark portraits, not all reviews are negative, and several highlight a very different experience - especially in the memory care and rehabilitation units. A number of posters speak positively about the memory care unit, describing it as "wonderful" and full of activities, with a professional, caring staff. One reviewer notes a sense of pride in the unit's offerings - activities, music, good food, and a clean, well-maintained environment - and emphasizes that the staff appear genuinely devoted to residents and their families. Another post specifically praises the memory care team for being attentive to language needs, mentioning Polish-speaking nurses and a responsive approach to family communication. For families seeking a dementia- or Alzheimer's-focused setting, these voices suggest that Countryside can offer real comfort, meaningful engagement, and a sense of home.
The rehabilitation and general therapy experiences are also mixed but sometimes trending positive. Several commenters describe short-term rehab as effective, with standout therapists and a supportive atmosphere that helped them or their loved ones regain mobility and confidence. A recurring theme is that the rehabilitation staff - physical therapy, occupational therapy, and related aides - are capable and caring, even when administration or overall staffing levels may be in question. Some posts acknowledge days or periods when the facility felt overextended or under-resourced, but still credit specific therapists or nurses with making a difference in outcomes. In one case, a reviewer who needed rehab from a broken foot thanked particular staff members by name for their kindness and competence, suggesting that individual caregivers can and do make a strong positive impact even in a system with acknowledged challenges.
Language access and cultural sensitivity also emerge as a point of interest. Several entries indicate that a Spanish-speaking environment is important for the families involved, with one reviewer explicitly recommending Countryside for Spanish-speaking relatives and noting good communication with staff in that language. Others mention bilingual or multilingual staff as a strength, while some reviews imply that language barriers can complicate care for non-English-speaking residents, underscoring the importance of clear, accessible communication in deciding whether this facility is a good fit.
Environmental and aesthetic impressions contribute to the mixed opinions as well. A few reviewers describe the facility as looking worn or in need of a facelift, with outsiders noting run-down exteriors or potholes at the entrance, and the entrance security measures sometimes posing obstacles or confusion for visitors. Yet other reviewers counter that a clean, organized environment exists within certain units, with praise for cleanliness, careful sign-in procedures, and overall professional conduct of staff. The contrast suggests that the experience can vary significantly depending on the unit, the shift, and the particular staff on duty.
Ultimately, what emerges is not a single, uniform portrait but a spectrum of experiences that can feel almost contradictory. For some families, Countryside represents a supportive, caring space where memories are nurtured, therapy is effective, and staff go above and beyond. For others, it is a place where significant concerns about hygiene, safety, communication, and staff responsiveness overshadow any positive elements. If you are considering Countryside for a loved one, the reviews suggest several prudent steps: visit multiple times, tour the different units (especially memory care and rehab), ask pointed questions about staffing levels, pain management, and incident reporting, and ensure language needs are met. It may also be wise to speak with current residents or family members who can offer firsthand observations about day-to-day care, responsiveness, and how concerns are handled by administration. The broad range of experiences here signals that choices should be tailored to the specific needs, expectations, and language requirements of your loved one, with careful consideration of both the strongest advocates on the staff and the most serious concerns raised by families.
Countryside Manor Of Bristol in Bristol, CT is a warm and inviting assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. Our community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment purposes. We provide community-operated transportation for easy access to nearby locations and a computer center for staying connected.
Residents can enjoy delicious meals in our dining room with restaurant-style dining or prepare their own meals in their fully furnished apartments' kitchenettes. Housekeeping services are provided to maintain cleanliness and organization. Outdoor spaces and gardens offer a serene setting for relaxation, while small library and gaming rooms provide opportunities for recreation.
We prioritize the health and wellness of our residents by offering 24-hour call systems, supervision, assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also assists with medication management and ensures that residents follow special dietary restrictions such as diabetes diets. Transportation arrangements are available for non-medical needs as well as doctor's appointments.
At Countryside Manor Of Bristol, we encourage an active lifestyle with concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, there are two cafes nearby where residents can socialize over a cup of coffee or enjoy a meal outside the community. Parks provide opportunities for outdoor excursions.
The convenience of having nearby pharmacies ensures that medications can be easily obtained when needed. Additionally, there are three physicians nearby who provide medical care to our residents when required. For those looking to explore culinary options outside the community, there are eight restaurants within close proximity. A place of worship is also nearby for spiritual nourishment.
Overall, Countryside Manor Of Bristol provides a comfortable and supportive environment for seniors seeking assisted living services in Bristol, CT. With an array of amenities and care services designed to enhance quality of life, our community strives to meet the unique needs and preferences of each resident in a welcoming and compassionate manner.
Located in Bristol, Connecticut, this area offers a variety of amenities for seniors looking to settle down in a peaceful and convenient community. With several cafes such as Aroma Joe's and Starbucks within a short distance, you can enjoy your morning coffee with ease. There are also pharmacies like CVS and Walgreens nearby for any medical needs. For dining options, you can choose from fast food chains like McDonald's or family restaurants like Olive Bar and Unionville Family Restaurant. Access to healthcare is convenient with physicians' offices and hospitals like The Hospital of Central Connecticut Cancer Center close by. Additionally, there are parks for leisurely walks and relaxation, as well as places of worship for spiritual fulfillment. Lastly, transportation services such as Amtrak are easily accessible for any travel needs. Overall, this area provides a comfortable and supportive environment for seniors looking to call Bristol home.
Countryside Manor Of Bristol is located at 1660 Stafford Avenue, Bristol, CT 06010 in Litchfield County, Connecticut
Countryside Manor Of Bristol on seniors.fyi includes 6 photos including images showing building, landscaping, architecture, living room, windows, wall art, trees, tree, and more.
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