Hallmark Nursing Center

Pros

• The facility is clean, well-maintained, and has a nice lobby with various amenities, including common rooms, a library, and a dining area.
• Residents have access to daily activities that keep them engaged and socializing with others.
• The rehabilitation staff is top-notch and goes above and beyond to help clients improve their physical, occupational, and speech therapy skills.
• Many reviewers noted the friendly and compassionate nature of the staff at Hallmark Nursing Center.
• The food served at Hallmark looks wonderful and smells good, contributing to an overall positive dining experience for residents.
• There are ample opportunities for residents to participate in fun activities, including outside trips and fitness classes.
• Several families expressed gratitude for the attentive care their loved ones received during their stay at the facility.

Cons

• The management at Hallmark Nursing Center is completely incompetent, leading to staffing issues and ineffective staff performance.
• The facility is not kept clean, and the rooms are considered small and average.
• Residents’ call lights go unanswered for significant periods of time, indicating poor response times from the staff.
• There is a lack of communication between shifts, resulting in critical care information being missed.
• Laundry services are unreliable, with residents' personal items frequently lost or not returned.
• Some residents receive inadequate attention to their personal hygiene and medical needs unless prompted by family members.
• Concerns about missing personal belongings, such as clothes and shoes, were ignored or inadequately addressed by staff.
• There was a lack of proper care for residents’ dental hygiene, with no action taken even after repeated requests for assistance.
• Stale food options were available in the vending machines, contributing to a negative dining experience for residents and their families.

Review

Hallmark Nursing Center is a skilled nursing facility that has received a mix of reviews from residents' families, reflecting both positive experiences and significant concerns regarding the quality of care. Many families appreciate the clean environment, attractive amenities, and range of activities offered to residents, which include common rooms, a library, fitness areas, and a sweet shop. The dining room has also been highlighted for providing appealing meals, although not all family members agree on the quality of food served. Some describe the food as delightful and appetizing while others note that their loved ones found it just average.

Several reviews emphasize the positive interactions between staff and residents. The nurses are often described as kind, compassionate, and attentive; families appreciate their efforts to engage residents in daily activities rather than leaving them alone or isolated. Personal anecdotes illustrate that the nursing staff takes pains to ensure that residents feel cared for and involved in their community. For instance, one reviewer highlights how well staff members socialize with residents during meals and organized events.

However, alongside these commendations lurk numerous complaints about the management of Hallmark Nursing Center. Several reviewers express frustration with staffing issues that have reportedly led to inadequate care for their loved ones. Issues such as unanswered call lights during critical times point to deep-seated problems within operational procedures at the facility. A family member mentioned feeling compelled to constantly prod staff for attention concerning medical needs—a situation that undermines trust and peace of mind when placing loved ones in care facilities.

One particularly distressing account details communication failures pertaining to emergency contacts, leading to a family member receiving no notification about a friend's passing despite having requested contact information be recorded at admission. The individual reflected on this experience as deeply saddening, expressing anger over what appeared to be an unprofessional handling of sensitive matters following a resident’s death.

Conversely, another family shared an exceedingly positive experience involving their mother’s rehabilitation after a fall. They praised Hallmark's physical therapy services highly, noting how dedicated rehabilitation staff contributed significantly towards improving her mobility post-stroke despite challenges posed by COVID-19 restrictions at that time—an acknowledgment of resilience amidst adversity.

Additionally noteworthy are comments about room conditions: while some reviewers found accommodations acceptable or even comfortable enough for short stays focused on recovery or rehabilitation—others criticized cramped quarters along with apparent issues around laundry services and personal belongings going missing frequently. Reports indicate instances where basic hygiene practices—such as cleaning teeth or personal grooming—were neglected entirely during stays.

Overall, Hallmark Nursing Center stands out with its combination of appealing amenities and dedicated personnel but also grapples with substantial complaints regarding management inefficiencies affecting resident comfort and safety standards—with families reporting mixed experiences reflecting both gratitude toward certain caregivers and discontent over perceived systemic shortcomings in operations.

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.7 miles)
• Walgreens (2.7 miles)
• Walgreens (3.1 miles)
• Walgreens (3.5 miles)
• Walgreens (4.1 miles)
• Walgreens (4.3 miles)

Parks

• Pinecrest Park (1.3 miles)
• Ruby Park (3.8 miles)
• Overland Pond Park (4.2 miles)
• Blue Heron Park (4.8 miles)
• Mamie D Eisenhower Park (5.5 miles)
• Washington Park (5.5 miles)
• Bonnie Brae Ellipse Park (6.1 miles)

Restaurants

• Locavore Beer Works (2 miles)
• McDonald's (2.4 miles)
• Englewood Grand (2.8 miles)
• Chick-Fil-A (3 miles)
• Breckenridge Brewery (3.1 miles)
• Angelos Taverna (3.2 miles)
• McDonald's (4.4 miles)

Physicians

• Native Roots Dispensary (2.6 miles)
• Center For Advanced Dermatology (2.8 miles)
• Colorado Surgical Arts (3.2 miles)
• Porter Adventist Hospital (4 miles)
• Centennial Family Care (4.2 miles)
• South Denver Cardiology Associates (5.2 miles)
• Corneal Consultants of Colorado PC (5.3 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (3.6 miles)
• Stella's Coffee House (4.7 miles)
• Starbucks (5.1 miles)
• Starbucks (5.6 miles)
• Starbucks (6 miles)
• Starbucks (7.2 miles)

Theaters

• Alamo Drafthouse Littleton (3.7 miles)
• AMC Highlands Ranch 24 (5.8 miles)
• Alamo Drafthouse Denver (7.2 miles)

Places of Worship

• Mission Hills Church (5.3 miles)
• Temple Sinai (5.9 miles)

Hospitals

• Children's Hospital Colorado South Campus (5.7 miles)
• UCHealth Highlands Ranch Hospital (6.1 miles)
• Webb Center for Primary Care (6.6 miles)
• Cherry Creek Eye Center (7.1 miles)