1401 Phay Avenue, Canon City, CO 81212
For more information about senior living options: (866) 208-4318
Overall Review of Hildebrand Care Center
Pros
The staff at Hildebrand Care Center are great to work with.- Hildebrand Care Center is described as the nicest option in Canon City for full-time nursing care.
- The Hildebrand Care Center has been a wonderful experience, with staff who are informative, helpful, and empathetic toward loved ones.
- A family member who stayed there for several months found nursing, PT, and other staff to be kind, attentive, and helpful.
- The facilities are well maintained and clean, with meals that residents enjoy and call buttons answered promptly.
- The center is a five-star facility that treats residents with respect and kindness and accepts VA benefits.
- The environment is clean and friendly, with residents engaging in social activities.
Cons
The managers are accused of lying to employees and fabricating issues about HR. - The father's care was chaotic; staff couldn't locate him and left him at the nurses' station with nothing to do, while trash cans collected rain in the hallways.
- After moving him to a new facility, he suffered a broken hip, six cracked ribs, and a fractured vertebra.
- A reviewer warns not to send a loved one there.
- The care is described as poor quality with disrespectful and neglectful staff, and better home care options exist.
- One reviewer called it the worst place to go.
- The food was disgusting.
- The CNAs were afraid of the patient and failed to attend to his needs.
- A family member noted an institutional atmosphere, lost personal items, lonely residents, and staff burnout.
Review
Hildebrand Care Center in Canon City is best suited for families seeking a locally established skilled-nursing option where a loved one can receive full-time care and where meaningful social interaction is present. The facility can work for residents who need ongoing nursing support and who have family members willing to be actively involved in monitoring care, coordinating with staff, and advocating for consistent service. Veterans or others with benefits may find some value in the center’s acceptance of VA programs, which can help with cost and access when the fit is right.
Those who should consider alternatives are families prioritizing rock-solid safety, predictable staffing, and consistently excellent clinical oversight. Several reviews describe serious safety lapses, disorganization, and mismatches between caregivers and residents at times. If a loved one requires a consistently quiet, well-run environment with minimal risk of neglect or abrupt transfers, or if a family cannot rotate time to supervise care closely, other options may deliver more reliable reliability and fewer volatile episodes.
The strongest positives in ongoing care typically center on the presence of caring staff on some shifts and the ability to provide social engagement and routine for residents. Multiple accounts point to meals that residents enjoy and a facility that, when staffed well, feels attentive and compassionate. Rehab services and the opportunity for social outings also show up positively in several narratives. When these elements align, residents can experience warmth, companionship, and a sense of normalcy that makes daily life tolerable and even pleasant.
However, the gravest concerns in the mix cannot be ignored. Reported incidents of mismanagement, questions about staffing clarity, and episodes where residents were unsafely left unattended or placed in disorienting situations dampen the overall picture. Specific anecdotes describe injuries and delays in transfer, along with accusations that some staff or management shifts fail to communicate accurately with families. The combination of potential safety risks and inconsistent leadership makes the environment difficult to rely on without close, continuous family oversight.
If choosing Hildebrand, approach with a rigorous evaluation plan. Schedule visits at different times to observe staff presence and response times, and specifically ask to review incident logs, fall-prevention measures, and current care plans. Interview the administrator about staffing ratios during peak hours, turnover rates, and any recent corrective actions. Request a trial period for rehab goals with measurable milestones and insist on transparent reporting about any safety concerns. Bring questions about how personal belongings are tracked, how noise levels are managed, and what steps are taken if a resident exhibits challenging behaviors.
The bottom line is practical and clear: Hildebrand Care Center can deliver genuine compassion, social connection, and solid nursing care for residents whose families can maintain a vigilant, communicative partnership with the facility. For those who cannot provide that level of oversight, or for families prioritizing consistently flawless safety, reliability, and modern amenities, alternatives should be explored. The decision hinges on tolerance for inconsistency and the capacity to stay closely involved; when both are present, this community can be a workable home that offers real value. When they are not, the risk of turnover, miscommunication, or safety gaps quickly undermines the positives and weighs heavily against choosing Hildebrand as the primary care setting.
80 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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