Residents describe care that ranges from very attentive to sometimes neglectful.
Many residents and families say nurses, CNAs, and therapists were kind, responsive, and professional, including frequent communication and help when questions came up. Several also describe long waits for assistance, ignored call lights, and instances where medication or promised follow-up did not happen as expected. Others mention understaffing at certain times, plus documentation problems and rough or unsafe handling. A smaller set of reviews describe transfers or changes within the facility as when responsiveness improved for them.
caveat9 reviews mention this
Cleanliness and odors are mixed
Cleanliness receives both praise and strong complaints about odors.
Some reviewers mention the building as clean, smelling clean, and enjoyable to visit, including during tours. Others describe the facility as filthy or run down, with unpleasant smells and hygiene concerns. One review also notes an ongoing urine odor throughout the facility while saying staff continued cleaning and changing beds. Overall, reviews do not settle on one consistent experience for cleanliness.
differentiator6 reviews mention this
Rehab and respiratory support
Therapy and specialized respiratory care are a recurring focus in reviews.
A few residents describe meaningful therapy involvement, including PT helping them regain the strength needed to walk. Others mention therapy schedules but feel the time spent with them was too limited to deliver the physical progress they expected. Multiple reviews highlight specialized respiratory support as a standout part of care, including attentive respiratory unit management and expert evaluation when arriving. Across these comments, rehabilitation outcomes and the amount of hands-on therapy vary by experience.
caveat6 reviews mention this
Help timing and communication vary
Several reviews point to delays when assistance is needed.
Some reviewers describe call buttons being answered slowly or not promptly, including reports of assistance taking hours. Others mention needing to call daily for basic needs, or that promised follow-ups did not occur. There are also concerns about difficulty getting in touch by phone and being left waiting for medication or care requests. A few reviews contrast this with periods where help came more quickly after internal changes.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
59 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Jones Walter III MD (0.2 miles)
Sultana Hajera MD (1.8 miles)
Dr Pranav Mehta - Redlands Yucaipa Medical Group (2 miles)
Redlands Yucaipa Medical Group (2 miles)
Neidlinger Alycia Hearing Aids (2 miles)
Beaver Medical Group (2.5 miles)
Focus Vision Clinic (6.7 miles)
Places of Worship
Church of Jesus Christ of Latter Day Saints (0.8 miles)
Saint Kateri Tekakwitha Catholic Church (6 miles)
Trinity Church (6.9 miles)
The River Christian Reformed Church (7.9 miles)
The Labyrinth At Memorial Chapel. University Of Redlands (8.4 miles)
Parks
Avenue I Park (1.3 miles)
Palmer Park (3.4 miles)
Noble Creek Park (5 miles)
Mountain View Park (6.8 miles)
Pharmacies
Sail Discount Drug Centers (1.4 miles)
Walgreens (1.7 miles)
Walgreens (1.9 miles)
Rite Aid (2 miles)
Rite Aid (2.6 miles)
CVS Pharmacy (2.7 miles)
Rite Aid (4.8 miles)
Restaurants
Clarkie's Diner (1.6 miles)
Burger King (1.6 miles)
Baker's Drive-Thru (1.7 miles)
McDonald's (2.7 miles)
Jose's Mexican Food (2.7 miles)
Farmer Boys (3.6 miles)
Tuscano's Pizza & Pasta (3.6 miles)
Cafes
Starbucks (1.6 miles)
Starbucks (2.2 miles)
Starbucks (3 miles)
Dutch Bros Coffee (3.6 miles)
Starbucks (7.3 miles)
Sharetea (7.7 miles)
Starbucks (7.7 miles)
Hospitals
San Gorgonio Memorial Hospital (7.4 miles)
Loma Linda University Medical Center-Beaumont Asc (8 miles)
Creekside Care Center on seniors.fyi includes 23 photos including images showing interior, landscaping, outdoors, decor, garden, nursing home, windows, trees, and more.
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Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Maintaining cognitive fitness through engaging in various brain games, both traditional and digital, is crucial for seniors as it enhances memory retention, problem-solving abilities, and emotional well-being while helping to protect against age-related decline. A holistic approach that includes diverse activities, physical exercise, a balanced diet, and social interaction further supports mental health and cognitive function.
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