Creekside Care Center

Pros

• The facility, Braswell's Yucaipa Valley, is very clean and well-maintained.
• The staff at the facility appear to be attentive and friendly.
• There is usually ample parking available for family and visitors.
• The central nurses station allows for organized care with easy access to patient rooms.
• The facility is located in a residential community, making it accessible for families and visitors.
• Staff members are actively involved in changing beds and maintaining cleanliness for patients.
• The facility accommodates a diverse patient population, including those funded by Medi-Cal and veterans through the Veterans Administration.

Cons

• The facility is described as chaotic, with people screaming and asking for help upon entry.
• There is a persistent unpleasant smell throughout the facility.
• The staff is reported to be extremely understaffed and overworked, leading to poor conditions.
• A wheelchair was found to be too small for a patient, raising safety concerns about potential falls.
• The patients' rooms are noted to be overcrowded, contributing to discomfort.
• Despite cleanliness efforts, there is a pervasive urine odor in various areas of the facility.

Review

Braswell's Yucaipa Valley, a skilled nursing facility located in a residential area surrounded by homes, schools, and churches, has garnered mixed reviews from visitors. Although many aspects of the facility have received praise, there are significant concerns regarding patient care and the overall environment that need to be addressed. The facility is part of a family-owned business that operates nine locations, yet it appears to struggle with issues commonly associated with nursing homes.

Upon entering Braswell's Yucaipa Valley, visitors are often met with an unsettling atmosphere. As described by one concerned family member, the cacophony of people screaming and asking for help can be quite alarming. This distressing soundscape may suggest an environment where residents feel neglected or overwhelmed, leaving visitors uneasy about the level of attention their loved ones are receiving. Coupled with this troubling auditory backdrop is the unfortunate presence of unpleasant odors throughout the facility; specifically mentioned was a persistent urine smell that lingers in various areas despite staff efforts to maintain cleanliness.

Staffing levels at Braswell's Yucaipa Valley have emerged as a pressing issue within the reviews. Overworked and understaffed personnel face challenges in attending to residents' needs adequately. One visitor noted that even Certified Nursing Assistants (CNAs) appeared eager to leave due to their overwhelming workload. This concern raises significant questions about resident safety and well-being; if caregivers are spread too thin, essential tasks may fall through the cracks, potentially putting patients at risk.

The experience of one husband who nearly fell out of his wheelchair highlights these risks directly related to inadequate equipment and supervision. The nurse on duty acknowledged that his wheelchair was improperly sized but reassured family members that they would keep an eye on him moving forward. However, this incident emphasizes how crucial it is for healthcare facilities to ensure that all equipment used by patients meets their individual needs—especially when care providers seem too busy or overwhelmed to monitor residents closely.

Despite these deficiencies in service and care quality, some positive feedback has emerged regarding cleanliness and general staff demeanor at Braswell’s Yucaipa Valley. Visitors observed staff diligently working on changing beds and cleaning up after patients while attempting to provide attentive care amid difficult circumstances. Though several patients rely on Medi-Cal funding for their healthcare costs—which could contribute to staffing shortages—the general staff attitude has been described as friendly and caring.

Conclusively, while Braswell's Yucaipa Valley presents itself as a clean establishment within a warm community setting, serious concerns surrounding patient safety due to inadequate staffing levels and poor equipment management cannot be ignored. Families visiting loved ones deserve peace of mind knowing their relatives are cared for properly in a safe environment—an expectation not fully met based on current reviews of this skilled nursing facility. While there are commendable elements within its operation—such as attentiveness among some staff members—the overarching issues require urgent attention if Braswell’s is committed to improving its reputation as a place for quality patient-centered care.

Physicians

• Jones Walter III MD (0.2 miles)
• Sultana Hajera MD (1.8 miles)
• Dr Pranav Mehta - Redlands Yucaipa Medical Group (2 miles)
• Redlands Yucaipa Medical Group (2 miles)
• Neidlinger Alycia Hearing Aids (2 miles)
• Beaver Medical Group (2.5 miles)
• Focus Vision Clinic (6.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.8 miles)
• Saint Kateri Tekakwitha Catholic Church (6 miles)
• Trinity Church (6.9 miles)
• The River Christian Reformed Church (7.9 miles)
• The Labyrinth At Memorial Chapel. University Of Redlands (8.4 miles)

Parks

• Avenue I Park (1.3 miles)
• Palmer Park (3.4 miles)
• Noble Creek Park (5 miles)
• Mountain View Park (6.8 miles)

Pharmacies

• Sail Discount Drug Centers (1.4 miles)
• Walgreens (1.7 miles)
• Walgreens (1.9 miles)
• Rite Aid (2 miles)
• Rite Aid (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (4.8 miles)

Restaurants

• Clarkie's Diner (1.6 miles)
• Burger King (1.6 miles)
• Baker's Drive-Thru (1.7 miles)
• McDonald's (2.7 miles)
• Jose's Mexican Food (2.7 miles)
• Farmer Boys (3.6 miles)
• Tuscano's Pizza & Pasta (3.6 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (2.2 miles)
• Starbucks (3 miles)
• Dutch Bros Coffee (3.6 miles)
• Starbucks (7.3 miles)
• Sharetea (7.7 miles)
• Starbucks (7.7 miles)

Hospitals

• San Gorgonio Memorial Hospital (7.4 miles)
• Loma Linda University Medical Center-Beaumont Asc (8 miles)

Theaters

• 2nd Street Cinema (7.6 miles)