Woodland Skilled Nursing Facility

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Pros

• The staff at Woodland Skilled Nursing Facility aimed to celebrate residents' birthdays, indicating an intention to make them feel special on their special day.
• The administrative office expressed a willingness to look into concerns raised by family members, showing a potential for addressing issues.
• The facility attempted to manage communication challenges by suggesting that families reach out to the administrative office for assistance with phone issues.
• Despite the difficulties faced during his stay, the brother had access to necessary care and attention while recuperating from his accident.
• There were efforts made by some staff members to engage with residents, reflecting a commitment to care within the facility.

Cons

• The facility felt more like a prison than a caring environment for residents.
• Promised birthday recognition and decorations were not provided, making the resident feel unvalued on his special day.
• A resident faced racial slurs and threats to his safety instead of support or intervention from staff.
• The phone system was dysfunctional, leaving family members unable to check on their loved ones for days.
• Administrative staff failed to address the ongoing phone issues despite being aware of them for over six months.
• Quarantine protocols added distress to an already difficult situation, further isolating residents from family contact.
• Staff displayed rudeness and a lack of compassion when family members attempted to reach out for information about their loved ones.
• Overall, the experience was described as disheartening and lacking in humanity, prompting strong recommendations against choosing this facility.

Review

The Woodland Skilled Nursing Facility in Woodland, CA, has drawn significant criticism from the family of a resident who experienced numerous issues during a two-month stay at the facility. These complaints illuminate serious deficiencies in how residents are treated and highlight an environment that feels more like imprisonment than a place for rehabilitation and care. Upon his arrival coinciding with his birthday, the experience was expected to be one filled with warmth and celebration, as claimed by the administration—specifically mentioning efforts to make residents feel special on their birthdays. However, the reality fell short of this promise. Instead of balloons and joyous acknowledgment, there was silence and neglect. This disappointment set a troubling precedent for what would follow during his time at Woodland.

As if the initial letdown wasn't enough, shortly after his arrival, the resident was moved to another room citing complaints about noise disturbances. Initially thought to be simply an issue of loud neighbors disturbing his peace, it soon became clear that the situation involved much darker elements. Allegations of racial slurs were leveled against fellow residents, along with threats to his safety that rendered him feeling vulnerable within what should have been a safe space for recovery. The review highlights this behavior as unacceptable; any person who creates such an unsafe environment should not only face consequences but also be relocated far away from those affected by their actions.

Communication barriers compounded these issues further. The facility's phone lines were described as consistently malfunctioning over a period of six months—a critical failing for families trying to maintain contact with loved ones during their stay at skilled nursing facilities where interaction is paramount for emotional support. Those few who could reach employees were met with frustration when they sought assistance or information regarding their relatives’ well-being; being told to escalate concerns to administrators fell flat when attempts at communication yielded little response or resolution.

In one particularly distressing moment highlighted in the review, notification arrived informing them that the resident had been indirectly exposed to someone who tested positive for COVID-19. This revelation brought about a quarantine period that not only heightened anxiety about health concerns but also incited further feelings of helplessness among family members unable to communicate effectively with their loved ones amid such trying times. With fears mounting surrounding both physical well-being and mental health declines due to isolation—particularly in cases where family cannot easily visit—the situation remained dire and worrying.

The review paints a vivid picture of disillusionment when dealing with staff members at Woodland Skilled Nursing Facility. One encounter stands out sharply: A nurse displayed blatant rudeness while addressing inquiries from concerned family members seeking information about their brother's condition during quarantine protocols prompted by potential virus exposure. Her dismissive attitude suggested an alarming lack of empathy—traits one might expect from healthcare providers entrusted with caring for vulnerable individuals recovering from traumatic events or serious illnesses.

Ultimately, this family's experience at Woodland Skilled Nursing Facility serves as both a cautionary tale and an urgent plea for prospective patients and families seeking care alternatives within California’s healthcare landscape. What was meant to be a path towards healing turned into a harrowing ordeal marked by negligence in personal attention, poor communication infrastructure, troubling safety concerns among residents—coupled with stark reminders about staff attitudes toward patients' families under duress—that culminated in deeply embedded recommendations against seeking services at this particular establishment rather than its purported five-star reputation on various review sites.

This narrative illustrates not just logistical failures but highlights broader systemic issues around compassionate care standards in skilled nursing facilities today—an area requiring immediate reform for those most vulnerable needing support through recovery processes physically and emotionally alike.

Hospitals

• Woodland Skilled Nursing Facility (0 miles)
• Cottonwood Healthcare Center (1.2 miles)
• Woodland Healthcare (1.2 miles)
• Obstetrics/Gynecology: Sutter Davis Hospital (7.6 miles)
• Infusion Center: Sutter Davis Hospital (7.6 miles)
• Cowell Student Health Center (8.9 miles)
• Kaiser Permanente (9.4 miles)

Pharmacies

• Health Mart Pharmacy (0.4 miles)
• Corner Drug Co. (0.4 miles)
• Walgreens (0.8 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (7.7 miles)
• Save Mart Supermarkets (7.8 miles)
• Rite Aid (8.7 miles)

Restaurants

• Blue Note Brewing Company (0.4 miles)
• The Habit Burger Grill (0.8 miles)
• Carl's Jr. (1 miles)
• McDonald's (1.2 miles)
• Denny's (1.3 miles)
• Sonic Drive-In (1.3 miles)
• In-N-Out Burger (2.3 miles)

Physicians

• Woodland Family Medical Association (0.4 miles)
• Woodland Nephrology Medical Group (1.3 miles)
• Marcia Gollober, MD (1.4 miles)
• Clayton Hodges, MD (1.4 miles)
• Steven Lalliss, MD (1.4 miles)
• Woodland Healthcare - Kathy Glatter MD (1.4 miles)
• Sutter West Medical Group (1.4 miles)

Theaters

• State Theatre (0.5 miles)

Cafes

• Dutch Bros Coffee (0.8 miles)
• Starbucks (1.4 miles)
• Dutch Bros Coffee (2.4 miles)
• Starbucks (7.6 miles)
• Panera Bread (9 miles)
• Temple Coffee (9 miles)
• Peet's Coffee and Tea (9 miles)

Parks

• Pioneer Park (2.1 miles)
• Covell Greenbelt Area 3 (7.6 miles)
• Rainbow City (7.9 miles)
• Community Park (7.9 miles)
• Slide Hill Park (8.2 miles)
• Central Park (8.9 miles)

Places of Worship

• Davis Korean Church (8.7 miles)

Transportation

• Amtrak (9.1 miles)
• Sacramento Jet Centers (9.4 miles)
• TSA Security - Terminal B (9.8 miles)
• Southwest Airlines (9.8 miles)
• Sacramento International Airport (SMF) (9.8 miles)
• Baggage Claim (9.9 miles)
• Delta Air Lines (10 miles)