1925 East Houston Avenue, Visalia, CA 93292
For more information about senior living options: (844) 490-3973
The nursing care provided at the facility is excellent, with staff being polite and responsive to call lights. The CNAs go above and beyond in ensuring that every resident receives the best care possible. The facility makes efforts to organize special events for residents and their families, such as a Christmas event with photos and decorations. There are ample outdoor areas available for residents, contributing to a pleasant environment. The food served at the facility appears appetizing and flavorful during meal times.
The phone response times were poor, with the caller experiencing frustration after multiple attempts to reach the facility. Staff incompetence led to a resident not receiving vital medications during their stay. The staff was described as rude and unapologetic regarding the lack of care provided. Patient call lights were ignored for extended periods, indicating neglect in responding to residents' needs. A resident was hospitalized shortly after leaving the facility due to inadequate care and medication management. There were noticeable unpleasant odors in some areas of the facility, which detracted from the overall environment.In examining the experiences shared by various individuals regarding a skilled nursing facility, we find a stark contrast in perspectives, revealing both commendable aspects of care and significant inadequacies. The reviews encapsulate a myriad of emotions ranging from frustration to relief, providing a multifaceted view of what patients and their families experience within its walls.
One recurring theme in the feedback is the frustrating communication difficulties faced by families attempting to check on their loved ones. One reviewer expressed considerable dissatisfaction with the institution's telephone responsiveness, noting that they made five calls that morning, each ringing between 15 and 30 times before being placed on hold for lengthy periods. This lack of accessibility not only exacerbated their concern about their family member's well-being but also led them to resort to sending an email as a means of lodging a complaint. Such communication challenges are indicative of systemic issues within the facility that need immediate attention to enhance family engagement and ensure that relatives can stay informed about their loved ones’ conditions.
Conversely, there exists praise for the caregiving staff's dedication and attentiveness toward residents during daily interactions. A separate review highlights the excellent nursing care provided at the facility, applauding how polite and responsive the staff members are when answering call lights. The CNAs reportedly go above and beyond in fulfilling their responsibilities, ensuring every resident receives high-quality care. This positive acknowledgment reflects well on some employees who genuinely appear invested in promoting residents' comfort and health, offering a glimmer of hope amidst other criticisms concerning overall staff performance.
Despite these positive notes surrounding caregiver interactions, grave concerns loom over more serious failures within patient management—particularly regarding medication administration and routine medical care. One particularly alarming account details how an individual’s mother did not receive her vital medications during her entire four-week stay post-hospitalization. The reviewer characterized the staff as incompetent and unresponsive; this negligence culminated in severe repercussions for the mother’s health, resulting in her hospitalization shortly after leaving due to complications stemming from untreated conditions like diabetes-related wounds and fluid accumulation in her lungs.
The overall environment of this older skilled nursing facility was described through one review as modest yet functional. Although it has approximately 176 beds housed across units catering to temporary skilled nursing needs or long-term care arrangements, it has its quirks—such as being flanked by older houses repurposed for offices and storage. During one visit noted by another reviewer preparing for Christmas festivities with activities like photos with Santa, decorations created an atmosphere aiming for cheerfulness among residents and families alike despite encountering noticeable odors throughout certain areas.
While some amenities such as ample outdoor space for smokers were appreciated—alongside efforts made towards festive events—it is essential that management address critical health-related deficiencies reported by patients' families; otherwise, such initiatives may ring hollow against a backdrop of inadequate medical support systems. Furthermore, despite friendly interactions observed among staff members on-site during visits at lunchtime where food appeared acceptable if somewhat typical hospital fare—the absence of robust operational protocols leads many reviewers to question whether they would recommend this facility or consider alternative options first based on individual circumstances.
Ultimately, navigating through these mixed reviews presents both cautionary tales about shortcomings alongside signs highlighting instances where compassionate care shines through amid adversity within this nursing home setting. What remains clear is an urgent need for improvement suggestions aimed at enhancing healthcare delivery mechanisms fostering stronger accountability structures ensuring timely interventions - traits necessary for building trust amongst affected families seeking reassurance regarding vulnerable loved ones entrusted into institutional care settings.
176 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Visalia, CA, Redwood Springs Healthcare Center is an assisted living community that provides a wide range of amenities and care services to ensure the comfort and wellness of its residents.
The community offers various amenities to enhance the living experience of its residents. There is a beauty salon on-site where residents can get pampered and enjoy some self-care. Cable or satellite TV is available in each room to provide entertainment options. Community-operated transportation is provided for convenience, including transportation to doctors' appointments. A computer center enables residents to stay connected with their loved ones through email or social media. The dining room offers restaurant-style dining, and meal preparation and service are provided. There is also a fitness room for those who wish to stay physically active. Additionally, there are gaming rooms, gardens, housekeeping services, kitchenettes, move-in coordination services, outdoor spaces, small libraries, telephones, transportation arrangement (non-medical), wellness centers, and Wi-Fi/high-speed internet access.
In terms of care services, Redwood Springs Healthcare Center ensures the safety and well-being of its residents with 24-hour call systems and supervision. Assistance with activities of daily living such as bathing and dressing is available when needed. The staff assists with transfers to ensure mobility without any issues. Special dietary restrictions are accommodated, including diabetes diets. Medication management is provided to ensure that residents take their medications correctly. A mental wellness program promotes emotional well-being among residents.
The community also offers various opportunities for socialization and engagement through concierge services and resident-run activities. Fitness programs help maintain physical health while planned day trips provide enjoyable outings for the residents. Scheduled daily activities keep everyone busy and entertained.
Redwood Springs Healthcare Center benefits from its convenient location near several amenities in the area. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters are all located nearby for easy access.
Overall Redwood Springs Healthcare Center is an assisted living community that offers a comfortable living environment with a range of amenities and care services to support the needs of its residents.
Redwood Springs Healthcare Center is located at 1925 East Houston Avenue, Visalia, CA 93292 in Tulare County, California
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