Ventura Post Acute - Ventura

Pros

• The passionate nurses help patients to the best of their abilities and genuinely care for them.
• The logistics staff and those setting up transportation for doctor appointments were great and super helpful.
• The care that the loved one is receiving is great, with kind staff who keep family members updated.
• The rehab services provided were good, and the facility was very clean.
• Staff made an extra effort to accommodate the family's needs during a difficult time, providing respect and support.
• Physical therapy (PT) was reported as being great, showing positive engagement in patient care.

Cons

• The CNA's are too busy to get to their patients, leading to delays in care.
• Some staff members are rude and refuse to assist patients.
• There is a lack of communication between staff, making it difficult for families to receive updates about their loved ones.
• The facility has a terrible smell and appears unclean due to the absence of disinfecting cleaning supplies.
• Information is only provided when asked, indicating poor proactive communication from the staff.
• The nurses were too busy caring for certain patients and did not attend to others effectively.
• Overall staffing levels are insufficient, causing dissatisfaction among patients and their families.

Review

The experiences shared by families and patients regarding the care provided at a particular healthcare facility reveal a complex tapestry of both commendable and concerning aspects. On one hand, there are passionate nurses who demonstrate genuine compassion for their patients, striving to provide quality care while faced with significant challenges like understaffing. Many family members have expressed gratitude for the level of care their loved ones received, highlighting that nurses took the time to engage with patients and assist them in ways that made their final days more comfortable. This emotional support often extended beyond mere medical attention; families appreciated being allowed to participate actively in their loved ones’ care, which fostered a sense of connection during profoundly difficult times.

However, the reviews also spotlight some serious shortcomings plaguing the facility's operational effectiveness. A common complaint is the inadequate staffing levels. The ratio of one Certified Nursing Assistant (CNA) to ten patients has left many caregivers overworked and unable to meet all patient needs promptly. Instances were reported where patients had to wait extended periods for assistance, such as being left soiled for over thirty minutes—a distressing situation that undoubtedly adds emotional strain not only on patients but also on their worried family members. This lack of timely response raises serious concerns about the overall well-being and dignity of those receiving care.

Moreover, several reviewers pointed out issues with communication within the staff and between staff and families. A number expressed frustration at feeling uninformed about their loved ones' conditions or treatment plans; some even noted difficulties when trying to speak with staff directly about patient updates. The disorganization mentioned during shift changes seems to create an environment where vital information can fall through the cracks, impacting patient care continuity negatively. Such communication barriers could contribute significantly to feelings of anxiety among family members who are understandably eager for any news regarding their loved ones’ health.

Despite these challenges, feedback regarding physical rehabilitation services offered by Physical Therapy (PT) and Occupational Therapy (OT) has generally been positive. Many reviewers praised these departments for providing effective interventions tailored to individual needs while expressing satisfaction with how quickly therapy commenced following admission—despite some initial delays during weekends due to poor communication among various teams within the facility. It appears that PT specialists especially have garnered respect from residents and family members alike, which represents a bright spot amid more troubling hospital experiences.

On an environmental note, opinions diverged widely regarding cleanliness and odor issues within the facility itself. While some described it as “pretty clean,” others raised alarms about unpleasant smells that contributed to discomfort upon entering the building. Concerns were voiced regarding potential lapses in proper sanitation practices as well—some felt that disinfectants were not adequately employed within common areas or rooms despite challenging odors that suggested otherwise.

Lastly, while certain aspects of nursing care received compliments for responsiveness—particularly when family members directly engaged nursing staff—the underlying sentiment points towards systemic inadequacies requiring urgent improvements. A supportive working atmosphere should be cultivated wherein dedicated caregivers can thrive rather than feel beleaguered by excessive workloads or frustrating internal dynamics hindering quality service delivery.

In conclusion, this facility's narrative serves as a potent reminder of both healthcare's profound impact on individuals experiencing vulnerability during illness and its inherent complexities fraught with challenges requiring constant vigilance toward improvement in personnel management, communication strategies, sanitation practices—all ultimately contributing toward safeguarding patient dignity amidst medical vulnerabilities.

Located in Ventura, California, this neighborhood offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With hospitals such as Ventura Convalescent Hospital and VCMC nearby, residents have access to quality healthcare facilities. In addition, there are several reputable physicians' offices within walking distance, including Sheehy J Timothy MD and the Pediatric Diagnostic Center. For dining options, seniors can enjoy meals at popular restaurants like Denny's and Rincon Brewery. Nearby pharmacies like Cabrillo Pharmacy and The Medicine Shoppe provide easy access to medications. There are also several parks and cafes in the area for leisurely activities and socializing. Overall, this neighborhood offers a well-rounded community with essential services for seniors looking to settle down in Ventura.

Hospitals

• Ventura Convalescent Hospital (0.1 miles)
• VCMC (0.6 miles)
• Ventura County Medical Center/Ventura Hillmont Adult Services (0.7 miles)
• Aids Testing & Services (0.7 miles)
• CMH Same Day Surgery (0.9 miles)
• Hospital Procedure Consultants (1.9 miles)
• Community Memorial Hospital (3.5 miles)

Physicians

• Sheehy J Timothy, MD (0.1 miles)
• Center for Family Health Ashwood Clinic (0.2 miles)
• Primary Medical Group Ventura County (0.3 miles)
• Pediatric Diagnostic Center (0.5 miles)
• Medicine Specialty Center (0.6 miles)
• Ventura County Health Care Agency, Public Health Department, Ventura Public Health Clinic (0.7 miles)
• California Dermatology Institute (0.8 miles)

Restaurants

• Denny's (0.2 miles)
• Rincon Brewery (0.3 miles)
• Wood Ranch BBQ & Grill (0.9 miles)
• Snapper Jack's Taco Shack (0.9 miles)
• Chick-Fil-A (1.3 miles)
• Sharky's Woodfired Mexican Grill (1.3 miles)
• Jack In The Box (1.4 miles)

Places of Worship

• St Paul's Episcopal Church & Parish Day School (0.6 miles)
• Church Of The Foothills (1.8 miles)
• Orchard Community Church (3.4 miles)

Pharmacies

• Cabrillo Pharmacy (0.9 miles)
• The Medicine Shoppe Ventura (1.2 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.2 miles)
• Rite Aid (3.5 miles)
• CVS Pharmacy (4.4 miles)

Parks

• Rainbow Bridge Park (1 miles)
• Arroyo Verde Park (1.4 miles)
• Thille Park (1.5 miles)
• Marion Cannon Park (1.7 miles)
• San Buenaventura State Beach (2.1 miles)
• Marina Park (2.1 miles)
• Memorial Park (2.3 miles)

Cafes

• The Coffee Bean and Tea Leaf (1.2 miles)
• Singing Sun (1.7 miles)
• Cafe Nouveau (2.1 miles)
• Starbucks (2.3 miles)
• Frontside Cafe (2.4 miles)
• Prospect Coffee Roasters (2.5 miles)
• Starbucks (4.4 miles)

Theaters

• Century Theatres (2.9 miles)
• Century Riverpark 16 and XD (4.6 miles)