Ventura Post Acute - Ventura in Ventura, CA

Pros

• The daily attending staff, Irma and Maria, were very attentive.
• Jamie in the front office was attentive and professional.
• Jamie was quick to address an issue with rude behavior from a staff member.
• Staff personnel are very friendly.
• The lobby check-in and check-out station was easy to use and quick.
• The facility is very clean and professional, with happy patients.
• Rochelle provided helpful and compassionate care that supported healing.
• The place is organized, with friendly and accommodating staff; clean and pleasant.
• The experience was pleasant and welcoming; staff were friendly and the surroundings were clean.
• The staff are very responsive and caring, always ready to help, and they instantly respond to patient requests.

Cons

• One reviewer states the facility was very dirty and nurses were neglectful, with the office staff described as rude, unprofessional, and apparently inexperienced.
• They claim the facility prioritizes money over patient care and discharges patients as soon as insurance runs out.
• Front desk staff are described as rude, dismissive, and not helpful, failing to greet or assist visitors.
• They describe ongoing understaffing and overworked CNAs, leaving some patients sitting in soiled conditions.
• They report poor communication and disorganization, including delayed visiting arrangements and slow responses to requests.
• They claim medications are not given on time and call buttons are ignored, with little information when shifts change.
• They note a strong odor and inadequate cleaning, suggesting disinfection practices are not being followed.

Review

Ventura Post Acute is best suited for families and individuals who need skilled nursing with an aggressive, results-focused rehab program and who prize a warm, home-like environment. This community shines for those recovering from surgery, a hospitalization, or a fall where physical therapy and daily nursing oversight are central to getting patients back to independence. The facility generally appeals to families that want approachable, compassionate care from frontline staff, strong therapy teams, a pleasant setting with gardens, and a culture that values patient comfort and personalized attention.

Those evaluating alternatives should keep in mind that not every resident will experience the same level of operational consistency. A subset of reviews points to front-desk friction, communication gaps, and leadership missteps, especially around coordination and timely information. For families that require flawless administration, consistently spotless execution, and rock-solid reliability in med administration and call-bell response, other options may offer fewer ripples. In short, if administrative predictability and uninterrupted daytime communication are nonnegotiable, it is prudent to compare other facilities with steadier reputations in those areas.

The strong points of Ventura Post Acute are compelling enough to offset many drawbacks for the right patient. The daily attending staff - illustrated by Irma and Maria - along with the front office team, are repeatedly described as attentive and helpful, making care feel personal even in busy periods. The rehab program earns frequent praise: skilled PTs and OTs, a well-equipped gym, and a care team that pushes toward functional goals. The overall atmosphere is consistently described as clean, organized, and welcoming, with many families noting a respectful, caring culture among nurses, CNAs, and therapists. The presence of therapeutic enrichment - such as a garden, a therapy dog, and engaging activities - adds meaningful quality to recovery and daily life.

Nevertheless, the cons cited by some families cannot be ignored. Several reviews recount experiences of understaffing, especially among CNAs, leading to longer waits for assistance and inconsistencies in bedside care. Reports of rude or disengaged front-desk staff, and some administration communication failures, underscore the risk that organizational strain can spill into day-to-day interactions. There are also specific critiques about odor, cleanliness lapses, and older building infrastructure, with occasional concerns about med timing, call-button responsiveness, and scheduling of visits or services. End-of-life and hospice experiences, when present, are described positively by some families, but the broader sense of leadership and reliability remains a recurring theme for those weighing the risk/benefit.

For families actively choosing a facility, it is practical to probe now for red flags and to build safeguards into the plan. Confirm the current staffing levels across day and evening shifts, and ask for a tour of the rehab gym to gauge whether therapists have the bandwidth to provide consistent attention. Inquire about med-pass routines, call-bell response times, and who the primary point of contact is for daily care plans. assess room and facility conditions - cooling or heating performance, cleanliness norms, and pest or odor concerns - and request routine cleaning check-ins during the first week. If family dynamics require frequent updates, insist on a clear channel for communication with the treatment team and a named case manager. For those with mobility or cognitive needs, ensure the care team demonstrates a proactive approach to safety, mobility, and daily living activities, not just episodic therapy sessions.

In the end, Ventura Post Acute presents a compelling blend of strong rehabilitation capabilities, caring and capable frontline staff, and a welcoming, garden-facing environment. It is a solid choice for seniors and recovering patients who prioritize aggressive therapy, visible compassion from caregivers, and a home-like setting that supports rehabilitation goals. However, the facility's variability in staffing, administrative responsiveness, and occasional cleanliness or odor concerns warrant a cautious approach. Families should use a targeted due-diligence lens, pairing a hands-on visit with direct conversations about staffing, med management, and care coordination. If those elements align with expectations, Ventura Post Acute can be a dependable path to recovery; if not, alternatives with steadier operations may offer a more predictable long-term experience.

Located in Ventura, California, this neighborhood offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With hospitals such as Ventura Convalescent Hospital and VCMC nearby, residents have access to quality healthcare facilities. In addition, there are several reputable physicians' offices within walking distance, including Sheehy J Timothy MD and the Pediatric Diagnostic Center. For dining options, seniors can enjoy meals at popular restaurants like Denny's and Rincon Brewery. Nearby pharmacies like Cabrillo Pharmacy and The Medicine Shoppe provide easy access to medications. There are also several parks and cafes in the area for leisurely activities and socializing. Overall, this neighborhood offers a well-rounded community with essential services for seniors looking to settle down in Ventura.

Hospitals

• Ventura Convalescent Hospital (0.1 miles)
• VCMC (0.6 miles)
• Ventura County Medical Center/Ventura Hillmont Adult Services (0.7 miles)
• Aids Testing & Services (0.7 miles)
• CMH Same Day Surgery (0.9 miles)
• Hospital Procedure Consultants (1.9 miles)
• Community Memorial Hospital (3.5 miles)

Physicians

• Sheehy J Timothy, MD (0.1 miles)
• Center for Family Health Ashwood Clinic (0.2 miles)
• Primary Medical Group Ventura County (0.3 miles)
• Pediatric Diagnostic Center (0.5 miles)
• Medicine Specialty Center (0.6 miles)
• Ventura County Health Care Agency, Public Health Department, Ventura Public Health Clinic (0.7 miles)
• California Dermatology Institute (0.8 miles)

Restaurants

• Denny's (0.2 miles)
• Rincon Brewery (0.3 miles)
• Wood Ranch BBQ & Grill (0.9 miles)
• Snapper Jack's Taco Shack (0.9 miles)
• Chick-Fil-A (1.3 miles)
• Sharky's Woodfired Mexican Grill (1.3 miles)
• Jack In The Box (1.4 miles)

Places of Worship

• St Paul's Episcopal Church & Parish Day School (0.6 miles)
• Church Of The Foothills (1.8 miles)
• Orchard Community Church (3.4 miles)

Pharmacies

• Cabrillo Pharmacy (0.9 miles)
• The Medicine Shoppe Ventura (1.2 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.2 miles)
• Rite Aid (3.5 miles)
• CVS Pharmacy (4.4 miles)

Parks

• Rainbow Bridge Park (1 miles)
• Arroyo Verde Park (1.4 miles)
• Thille Park (1.5 miles)
• Marion Cannon Park (1.7 miles)
• San Buenaventura State Beach (2.1 miles)
• Marina Park (2.1 miles)
• Memorial Park (2.3 miles)

Cafes

• The Coffee Bean and Tea Leaf (1.2 miles)
• Singing Sun (1.7 miles)
• Cafe Nouveau (2.1 miles)
• Starbucks (2.3 miles)
• Frontside Cafe (2.4 miles)
• Prospect Coffee Roasters (2.5 miles)
• Starbucks (4.4 miles)

Theaters

• Century Theatres (2.9 miles)
• Century Riverpark 16 and XD (4.6 miles)