Coastal View Health Care

Pros

• The staff were extremely friendly and helpful.
• The care received was outstanding.
• The facility was clean, well-maintained, and inviting.
• Inga, Bethaney, Emily, and Theodore were attentive, professional, and readily available.
• The staff went above and beyond to support residents and families.
• The food was great.
• The environment felt safe and welcoming.
• The rehabilitation and therapy services were effective and well-coordinated.
• Family members felt reassured by clear communication and updates from nurses and staff.
• The staff were friendly, efficient, and took care of loved ones as requested.
• The facility and staff created a positive, uplifting atmosphere for residents.
• Coastal View Healthcare is highly recommended by many reviewers.

Cons

• A reviewer noted that a friend waiting there had to wait quite a while to receive the needed help.
• A reviewer observed staff often sitting on their phones and not visiting patients on duty.
• A reviewer described a lack of structure and poor communication between shifts, with nurses and RTs frequently on their phones.
• A reviewer criticized the doctor for infrequent and late visits, hindering proper assessment and progress.
• A reviewer cited understaffing and slow responses, with at least one rude staff member.
• A reviewer claimed the facility is not equipped to wean patients off ventilators and should not accept ventilated patients.
• A reviewer noted that after a month at Coastal View, the patient had not received any speech therapy.
• A reviewer described alleged neglect and mistreatment, including a patient in pain being ignored, nicotine patches not provided, a broken TV left unfixed, and poor customer service.

Review

Coastal View Healthcare comes across in these remarks as a place where warmth and friendliness are the norm. Across many comments, patients and families consistently describe the staff as welcoming, attentive, and genuinely caring. The reviews emphasize a positive atmosphere that helps comfort people during what can be a stressful time, whether they are recovering from surgery or adjusting to life after a hospital stay. The overarching sentiment is that the facility is accessible and supportive, with many residents and visitors noting that the experience feels personal and compassionate.

Several listeners highlight care that felt deeply attentive and effective after specific surgeries. Debbie Barker, for example, speaks highly of the care she received following knee surgery, praising the entire team for their kindness and capability, the quality of the food, and the overall environment that made her stay meaningful. Others recovering from hip surgery echo this sentiment, emphasizing how the staff - especially the women working in the units - were patient, helpful, and comforting when patience and care were most needed. Even among those who mention different parts of the facility, the sense remains that the caregiving staff strive to make recovery as smooth and supportive as possible.

Cleanliness and upkeep are recurring positives, with numerous reviewers calling out the facility's neat, well-maintained spaces and reliable air conditioning as notable highlights. One independent evaluator even describes Coastal View as the best Skilled Nursing Facility their mother has experienced, underscoring that the combination of a clean environment and professional, caring staff can make a meaningful difference in daily life and mood for residents. The role of the physical environment - safe, clean, and welcoming - regularly appears in the praise, alongside specific mentions of friendly interactions with staff.

There are detailed stories of positive daily life for residents, such as a family visit to a loved one recovering from a fall, where the setting was described as open and encouraging. The able-bodied recreational options - like a social rec room with tables, puzzles, and a TV - and the presence of staff who engage warmly with residents help create a sense of normalcy and social connection. In those narratives, the staff's hospitality is clear, with visitors treated to coffee and Danish and a decor that makes the space feel inviting. Such accounts illustrate how Coastal View can be a comfortable, socially engaging place for people to regain strength and independence.

Alongside the consistent praise, some reviews raise concerns about staffing dynamics and clinical workflows. A recurring theme is the perception that some staff members spend a lot of time on personal devices, with comments about nurses and RTs sitting on their phones instead of engaging with patients. Other critiques point to a lack of structure or visible oversight between shifts, poor communication about patient goals and progress, and delayed responses to calls for help. Several reviewers describe doctor visits as infrequent or arriving late in the evening, which can leave families feeling uncertain about planning and assessing patient progress. These concerns suggest a need for clearer accountability and more proactive communication.

Further cautions focus on the complexity of care needs, particularly around weaning from ventilators and the appropriateness of admitting ventilated patients. Some families feel that the facility was not equipped to manage certain advanced needs or to provide timely therapies like speech therapy, which they say are essential for progress. There are also personal experiences shared about feeling neglected during critical moments, with comments about limited efforts to push goals forward for rehab and a sense that staff might not always respond promptly to urgent requests. In one case, a family worries that a loved one did not receive the level of therapy and attention they expected, highlighting the potential variation in experiences from one patient to another.

Despite these concerns, the devotion of several staff members stands out in many accounts. Names like Inga, Bethaney, Emily, Theodore, Ian, Ayeleena, Natalie, Anthony, and Yana appear repeatedly as shining examples of dedication and competence in caregiving, communication, and patient advocacy. Families acknowledge the challenges posed by staffing shortages and scheduling, yet they still recognize the moments when specific team members went above and beyond to ensure comfort, safety, and progress. In this way, Coastal View emerges as a facility with a strong core of committed professionals, even as it grapples with the realities that affect many post-acute and skilled nursing centers.

In the end, Coastal View Healthcare is portrayed as a place with many strengths: a welcoming, friendly staff; a clean, safe, and pleasant physical environment; and a broad culture of care that can significantly aid recovery and well-being. At the same time, the reviews call for improvements in staff engagement, communication between shifts, timely clinical follow-up, and readiness to address more complex medical needs. The overall impression is a facility that most residents and families would recommend for post-acute care and rehab, provided that conversations about goals, care plans, and staffing support are clear, consistent, and responsive.

Located in Ventura, California, this neighborhood offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With a range of restaurants offering diverse cuisines, including Snapper Jack's Taco Shack and Lalo's Ristorante Italiano, residents can enjoy delicious dining options just a short distance away. Additionally, there are several healthcare facilities nearby such as the Center for Family Health Ashwood Clinic and VCMC for easy access to medical care. For outdoor recreation, parks like Thille Park and Arroyo Verde Park provide opportunities to stay active and enjoy nature. And with pharmacies like CVS Pharmacy and Cabrillo Pharmacy in close proximity, obtaining medications is quick and convenient. Overall, this neighborhood offers a welcoming community atmosphere with various amenities to support senior living.

Restaurants

• Snapper Jack's Taco Shack (0.2 miles)
• Rincon Brewery (0.6 miles)
• Denny's (0.6 miles)
• McDonald's (0.9 miles)
• Sharky's Woodfired Mexican Grill (0.9 miles)
• Lalo's Ristorante Italiano (0.9 miles)
• Chick-Fil-A (1 miles)

Physicians

• Center for Family Health Ashwood Clinic (0.6 miles)
• Sheehy J Timothy, MD (0.7 miles)
• Primary Medical Group Ventura County (1.1 miles)
• Shapiro Laser Eye Center (1.3 miles)
• Pediatric Diagnostic Center (1.3 miles)
• Medicine Specialty Center (1.4 miles)
• Fresenius Medical Care Ventura (1.4 miles)

Hospitals

• Ventura Convalescent Hospital (0.8 miles)
• VCMC (1.4 miles)
• Hospital Procedure Consultants (1.5 miles)
• Aids Testing & Services (1.5 miles)
• Ventura County Medical Center/Ventura Hillmont Adult Services (1.5 miles)
• CMH Same Day Surgery (1.6 miles)
• Community Memorial Hospital (4.3 miles)

Parks

• Thille Park (0.8 miles)
• Marion Cannon Park (1.1 miles)
• Arroyo Verde Park (1.2 miles)
• Rainbow Bridge Park (1.6 miles)
• Ventura Community Park (2.1 miles)
• Marina Park (2.6 miles)
• San Buenaventura State Beach (2.8 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.6 miles)
• Cabrillo Pharmacy (1.6 miles)
• The Medicine Shoppe Ventura (1.9 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (3.7 miles)
• Rite Aid (4.3 miles)

Cafes

• The Coffee Bean and Tea Leaf (1 miles)
• Starbucks (1.6 miles)
• Singing Sun (2.5 miles)
• Cafe Nouveau (2.9 miles)
• Frontside Cafe (3.2 miles)
• Prospect Coffee Roasters (3.3 miles)
• Starbucks (3.7 miles)

Places of Worship

• Church Of The Foothills (1.2 miles)
• St Paul's Episcopal Church & Parish Day School (1.4 miles)
• Orchard Community Church (2.6 miles)

Theaters

• Century Theatres (3.7 miles)
• Century Riverpark 16 and XD (3.9 miles)