Torrance Memorial Med Center in Torrance, CA

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Torrance Memorial Med Center in Torrance, CA

3330 West Lomita Boulevard, Torrance, CA 90505

For more information about senior living options: (844) 490-3973

3.7 from 100 reviews
5 stars
64
4 stars
4
3 stars
0
2 stars
5
1 stars
27

Skilled Nursing Facility

Overall Review of Torrance Memorial Med Center

Pros

  • pro They found the staff to be professional, friendly, and kind.
  • pro The care team was wonderful, professional, and supportive.
  • pro Mia Mavromichalis was incredibly patient, highly professional, and guided the process to a smooth delivery.
  • pro The entire team made the experience positive and reassuring.
  • pro Labor and delivery nurses were amazing, bringing warmth and reassurance.
  • pro The anesthesiologist was kind and comforting.
  • pro The Mommy & Baby unit staff provided compassion and expertise, with Wendy the lactation specialist offering helpful guidance.
  • pro Pediatric doctors Dr. Pyo and Dr. Hamilton were patient and clear in answering questions.
  • pro The facilities are modern, clean, and thoughtfully designed, with private rooms and serene outdoor spaces.
  • pro They would highly recommend Torrance Memorial for top-tier medical treatment with a personal touch.

Cons

  • pro The reviewer described the ER experience as the worst ever, noting a missed post-surgery infection and a doctor who was careless, unprofessional, and negligent.
  • pro They stated that several nurses mocked patients, calling for management to address the unprofessional behavior witnessed on video.
  • pro They criticized the billing as very poor, with repeated "phone tag," lack of transparency, and claims being reclassified from preventive to diagnostic, leading to unexpected charges.
  • pro They alleged the hospital did not honor California service animal protections, with hostile, discriminatory treatment toward service dog handlers.
  • pro They reported an extremely long ER wait (up to 23 hours), with no one seeing them and the system failing to properly admit them.
  • pro They called Torrance Memorial "horribly run" and "incompetent," citing issues like IV shortages and a surgery cancellation without proper notice.
  • pro They described the lead nurse Ashley as unprofessional, apathetic, condescending, and neglectful, putting patient safety at risk.
  • pro They claimed discrimination against Hispanics and overall lack of empathy from some staff.

Review

Torrance Memorial Medical Center in Torrance is best suited for families prioritizing obstetric excellence and strong postpartum support. The center's labor and delivery program consistently emerges as a core strength, backed by highly capable nurses, anesthesiologists, and pediatric follow?up teams. For parents who want a calm, expertly guided birth experience with clear, compassionate bedside care, this campus can be a dependable choice. However, this clarity of strength has to be weighed against uneven experiences in other departments and some operational frictions that can color the overall stay.

On the positive side, the labor and delivery units routinely earn praise for warmth, competence, and steady oversight. Nurses such as Carlie, Heather, Mary Jane, and Michelle are frequently cited for warmth and reassurance, while lactation support from Wendy helps many new parents navigate early feeding with confidence. The obstetric physicians, including long-standing figures like Dr. Kimball and the obstetric anesthesia team, are described as calm, professional, and highly capable. Postpartum and neonatal teams receive similar accolades, with families feeling supported during the critical hours after birth. In the more acute care spaces, the ER and ICU staff are described by grateful patients as attentive and skilled when the unit is operating smoothly, contributing to a sense that this campus can deliver life?changing care when everything aligns.

Yet the strengths in delivery and acute care are offset by several stubborn cons that recur in the broader patient experience. Billing and administrative processes repeatedly surface as a hurdle, with patients describing automated, opaque, and sometimes erroneous charges that drag on for months. Service?dog accommodation topics have raised serious concerns about accessibility and compliance with state protections, and several reviews describe confrontations or refusals that undermine trust at a vulnerable moment. Across the hospital, reports of long ER waits, inconsistent care in some floors, and communication gaps between departments contribute to a sense that not all patients receive the same steady, reliable experience. In particular, reviews from the same facility note episodes of neglect or perceived indifference, and some patients cite confrontational or disorganized interactions with certain staff members.

These contrasting threads - exceptional obstetric care and uneven cross?department reliability - shape the decision framework. For families with a primary focus on delivering a baby or navigating the immediate postpartum period with highly capable, empathetic care, Torrance Memorial often delivers outcomes and bedside attention that feel premium. The positive birth stories, strong lactation and pediatric follow?through, and the general ethos of patient-centered care in the delivery suites can offset many anxieties and create lasting confidence in the hospital as a birth destination. However, when the need extends beyond obstetrics to routine admissions, complex medical issues, or ongoing billing clarity, the gaps become more pronounced and demand a careful, proactive approach.

Alternatives should be considered for anyone who places high value on consistent, institution?wide reliability and transparent billing. Comparisons frequently drawn in the community include Cedars-Sinai, UCLA Health, and Providence St. John's, which are perceived as offering steadier administrative workflows and broader, highly standardized patient experiences across departments. For families where service-dog access, predictable handling of insurance claims, and consistently respectful handling by all staff layers are essential, exploring those options may reduce friction and anxiety over medical processes. Torrance Memorial remains viable for those who trust the obstetric team and are prepared to advocate for themselves in billing and non?delivery services.

In practical terms, several moves can make a Torrance Memorial stay more predictable and satisfactory. Prospective patients should seek direct conversations with labor and delivery leadership about staffing patterns, nurse-to-patient ratios, and specific team handoffs during shifts. Before any admission, verify the current billing practices, request a dedicated bill reviewer, and confirm the hospital's process for service?animal accommodations to avoid last?minute conflicts. When possible, meet the key L&D nurses, lactation consultants, and the attending physicians to gauge alignment with expectations. This approach leverages the hospital's proven strength in childbirth while hedging against the friction points that have repeatedly surfaced in non?delivery care and administrative channels.

Features

Housing

  • 40 resident community capacity 40 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (10 miles away) Los Angeles International (10 miles away)
  • Long Beach (Daugherty) (11 miles away) Long Beach (Daugherty) (11 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Torrance Memorial Med Center in Torrance, CA offers a comfortable and convenient assisted living community for seniors. Residents can enjoy a range of amenities, including cable or satellite TV, fully furnished accommodations, and access to outdoor spaces such as gardens. Housekeeping services ensure that living spaces are well-maintained, and move-in coordination is provided to make the transition smooth.

Meals at the community are served restaurant-style in a dining room setting, with special dietary restrictions catered to. A small library provides opportunities for reading and relaxation, while Wi-Fi/high-speed internet keeps residents connected and entertained. Telephone services are also available.

Care services offered at Torrance Memorial Med Center include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper medication intake, along with diabetes diet support. A mental wellness program helps promote overall emotional well-being.

Residents can enjoy a variety of activities organized by both staff members and fellow residents. Scheduled daily activities provide structure and engagement, while resident-run activities offer opportunities for socialization and personal interests.

The community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This allows residents easy access to additional services and entertainment options within close proximity to the community.

Overall, the Torrance Memorial Med Center assisted living community provides a comfortable and supportive environment where seniors can receive the care they need while enjoying an active and engaging lifestyle.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.8 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (0.9 miles)
  • Rite Aid (1.1 miles)
  • Rite Aid (1.4 miles)
  • CVS Pharmacy (2 miles)

Restaurants

  • King's Hawaiian Bakery (0.9 miles)
  • In-N-Out Burger (1.1 miles)
  • Lazy Dog Restaurant & Bar (1.5 miles)
  • Tendon Tempura Carlos Junior Restaurant (2.2 miles)
  • McDonald's (2.3 miles)
  • In-N-Out Burger (2.6 miles)
  • Monkish Brewing (3.1 miles)

Parks

  • De Portola Park (1.2 miles)
  • Charles H. Wilson Park (1.5 miles)
  • Sur La Brea Park (1.8 miles)
  • Sunnyglen Park (3.2 miles)
  • Noble Park (4.9 miles)
  • Polliwog Park (5.8 miles)
  • Shoreline Aquatic Park (9.3 miles)

Theaters

  • AMC Del Amo 18 (1.5 miles)
  • AMC Rolling Hills 2 (1.6 miles)
  • AMC DINE-IN South Bay Galleria 16 (4.2 miles)

Cafes

  • Sidecar Doughnuts & Coffee (1.6 miles)
  • Starbucks (4.5 miles)
  • Lees Sandwiches - Gard (4.9 miles)
  • Donut King 2 (6.1 miles)
  • Corner Bakery Cafe (6.7 miles)
  • Starbucks (9.3 miles)

Physicians

  • Lighthouse Pediatrics (1.8 miles)
  • Harbor Ucla Medical Center - David Durkovich Do (3.1 miles)
  • Monica B Espiritu M.D. | Kaiser Permanente (3.2 miles)
  • Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (3.3 miles)
  • UCLA Health Manhattan Beach Pediatrics (5.9 miles)

Places of Worship

  • Peninsula Community Church (3.6 miles)
  • St Catherine Laboure Church (4.6 miles)

Transportation

  • Aviation/LAX Metro Station (8.4 miles)
  • Metro Rail - Hawthorne/Lennox (8.4 miles)
  • Metro - Willow Street Station (8.8 miles)
  • Fox Rent A Car (9.4 miles)
  • LAX-it (9.5 miles)
  • Terminal 8 (9.5 miles)
  • Terminal 7 (9.6 miles)

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