Greater El Monte Community Hospital
Save1701 Santa Anita Avenue, El Monte, CA 91733
For more information about senior living options: (844) 490-3973
Greater El Monte Community Hospital elicits a wide spectrum of patient experiences in the feedback left by numerous visitors. On one end, several reviewers recount moments of warmth, quick responsiveness, and professional care that helped them feel seen and well cared for during serious health events. On the other end, a substantial number of reviewers report troubling lapses in care, miscommunications, and feelings of neglect that left loved ones at risk. Taken together, the reviews paint a hospital that can be deeply reassuring in some cases while profoundly concerning in others.
Several patients highlight the hospital's more positive side, where compassion and attentiveness made a meaningful difference. One reviewer spoke of a "very small waiting room" but described nurses as kind and a doctor who was excellent and supportive in helping them get home healthy after a multi-day stay. They named staff members such as Christopher, Serira, Anthony, and Alma as influential in their care and expressed a strong recommendation for the facility. Another patient praised the emergency department team for offering attentive, persistent care - specifically noting nurses Leslie, Megan, and Francis as being highly attentive, informative, and capable, with Francis singled out as an "angel" who provided patient and VIP-like care. A separate account praised the overall care for a chronic edema condition, highlighting the same group of nurses and staff as a core reason for choosing Greater El Monte Community Hospital repeatedly. A later note thanked two nurses for helping during a panic attack, describing how one nurse refused to leave them alone and acted as a saving grace, while another nurse offered comfort and humor, turning a frightening episode into one that ended on a positive note. Some reviewers even describe the facility as offering good service and care when it mattered most, with gratitude expressed for staff who listened, explained procedures, and helped patients feel valued during emergencies.
Yet many other accounts tell of serious concerns about safety, communication, and patient experience. Several reviewers recount incidents in which they felt oxygen support or other critical medical interventions were delayed or mishandled. One account describes a loved one who could not eat due to low oxygen, who was left without appropriate oxygen support for an extended period before being moved to the ICU; the reviewer alleges equipment failures and a lack of timely intervention contributed to a decline that culminated in a subsequent intubation and long-term consequences. Another reviewer claims a grandmother received inadequate care, including difficulty using the restroom, poor hygiene following discharge, and being sent home with an incorrect prescription, with a bedsore observed after a few days. There are also accusations of a perforated ulcer misdiagnosed or not treated promptly, leading to further concern about the thoroughness of exams and the decision-making around discharge.
Discontent is also directed at the hospital's management of daily operations and staff behavior. Several reviews describe a sense of disorganization or unprofessionalism - nurses described as rude or inattentive, and some patients feeling that exams were not thorough enough or that urgent symptoms were not addressed promptly. A few reviews explicitly criticize the hospital for discharging patients too soon or failing to provide necessary aftercare instructions, and one account mentions a social worker who allegedly played loud music in the hallway, raising questions about the appropriateness of the environment for someone recovering from illness. There are also comments about visitor policies and security, with a reviewer noting frustration over rules that limited visitation or were not clearly communicated at the outset.
The hospital's emergency department is a focal point for both praise and critique. Some reviewers speak highly of the team's responsiveness, technical competence, and bedside manner, while others describe repeated failures - ranging from insufficient pain management to inadequate assessment that contributed to ongoing suffering or misdiagnoses. One reviewer explicitly mentions a delayed diagnosis of a life-threatening condition, while another notes that a family had to advocate loudly to obtain appropriate oxygen and pain relief, suggesting that some episodes were resolved only after patient advocacy or intervention by non-ward staff. The clinic atmosphere, at times, is described as chaotic or unprofessional, with some patients reporting rude behavior, long waits, and a sense that the hospital prioritized efficiency over patient comfort or safety.
In sum, the experiences shared here reflect a hospital with pockets of exceptional care and staff dedication that many patients deeply appreciate, alongside repeatedly voiced concerns about safety lapses, consistency of care, and the hospital's overall responsiveness in emergencies. The praise often centers on individual nurses and clinicians who demonstrated advocacy, attentiveness, and genuine empathy in difficult moments. The criticisms consistently point to systemic issues in communication, timely intervention, discharge practices, and the hospital environment, including noise, privacy, and visitor management. For anyone considering care here, the accounts suggest weighing personal risk tolerance and the specific health needs involved, recognizing that some patients will encounter compassionate, capable treatment, while others may experience experiences that feel unsafe or inadequately supported.
The Greater El Monte Community Hospital in El Monte, CA offers a welcoming and comfortable living environment for individuals in need of assisted living services. The community provides a range of amenities to ensure residents feel at home, including a dining room where delicious meals are served, fully furnished accommodations, and beautiful outdoor spaces such as gardens for residents to enjoy. Housekeeping services are also available to maintain a clean and tidy living environment.
To make the transition to the community as smooth as possible, move-in coordination services are offered, assisting residents with the logistics of relocating. For connectivity needs, telephone and Wi-Fi/high-speed internet access are provided.
Care services at the Greater El Monte Community Hospital focus on ensuring that residents receive the necessary assistance with daily activities such as bathing, dressing, and transfers. Additionally, specialized care is available for individuals with diabetes or specific dietary restrictions. Trained staff members can assist with meal preparation and medication management to ensure all residents' needs are met.
Residents can partake in scheduled daily activities designed to engage and stimulate them in various ways. This promotes social interaction and an active lifestyle within the community.
Furthermore, the location of the hospital offers convenient access to several amenities nearby. With three cafes, five parks, eight pharmacies, three restaurants, and two hospitals close by, residents have easy access to additional dining options as well as recreational opportunities and healthcare facilities when needed.
Overall, the Greater El Monte Community Hospital provides a caring environment where residents can receive personalized care while enjoying a range of amenities to make their daily lives comfortable and fulfilling.
Greater El Monte Community Hospital is located at 1701 Santa Anita Avenue, El Monte, CA 91733 in Los Angeles County, California
Greater El Monte Community Hospital on seniors.fyi includes 11 photos including images showing building, landscaping, healthcare, architecture, outdoor, entrance, lighting, nurse, and more.
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