Greater El Monte Community Hospital

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Greater El Monte Community Hospital

1701 Santa Anita Avenue, El Monte, CA 91733

For more information about senior living options: (844) 490-3973

2.6 from 100 reviews
5 stars
33
4 stars
3
3 stars
4
2 stars
8
1 stars
52

Skilled Nursing Facility

Overall Review of Greater El Monte Community Hospital

Pros

  • pro The nurses were kind and the doctor was excellent, helping them get home healthy.
  • pro Greater El Monte Community Hospital is recommended by the reviewer.
  • pro Leslie JC and Megan were attentive and helped them recover quickly.
  • pro Francis was an angel - very informative, knowledgeable, and patient.
  • pro The care team made the patient feel like a VIP.
  • pro The two nurses who assisted during a panic attack were saving graces and angels on earth.
  • pro The nurse with black braids and blond highlights was a saving grace and an angel on earth; the red-haired nurse provided comforting support.

Cons

  • pro They describe the hospital as a horrible place for a medical emergency, with rude nurses and a doctor described as a joke.
  • pro They claim the staff failed to perform a thorough exam, sending a patient home in excruciating pain and later discovering a serious condition elsewhere.
  • pro They criticize the ICU as a joke, asserting horrible mistakes and neglect that endangered patients.
  • pro They allege neglect of their grandmother, noting she was left unable to use the restroom, not cleaned after discharge, given an incorrect prescription, and developed bedsores.
  • pro They state a cousin was not properly treated for a heart attack, nearly dying due to negligence.
  • pro They describe the staff as uncompassionate, unintelligent, immature, and unprofessional, with nurses socializing and blasting loud music.
  • pro They accuse the facility of discharging patients too quickly to move them out before proper care.
  • pro They warn others to avoid the hospital, claiming it puts loved ones at risk of harm or death.
  • pro They report rude night nurses and having to repeatedly request help, with care that felt ignored.
  • pro They criticize policies and communication around visitation and delays during care.

Review

Greater El Monte Community Hospital elicits a wide spectrum of patient experiences in the feedback left by numerous visitors. On one end, several reviewers recount moments of warmth, quick responsiveness, and professional care that helped them feel seen and well cared for during serious health events. On the other end, a substantial number of reviewers report troubling lapses in care, miscommunications, and feelings of neglect that left loved ones at risk. Taken together, the reviews paint a hospital that can be deeply reassuring in some cases while profoundly concerning in others.

Several patients highlight the hospital's more positive side, where compassion and attentiveness made a meaningful difference. One reviewer spoke of a "very small waiting room" but described nurses as kind and a doctor who was excellent and supportive in helping them get home healthy after a multi-day stay. They named staff members such as Christopher, Serira, Anthony, and Alma as influential in their care and expressed a strong recommendation for the facility. Another patient praised the emergency department team for offering attentive, persistent care - specifically noting nurses Leslie, Megan, and Francis as being highly attentive, informative, and capable, with Francis singled out as an "angel" who provided patient and VIP-like care. A separate account praised the overall care for a chronic edema condition, highlighting the same group of nurses and staff as a core reason for choosing Greater El Monte Community Hospital repeatedly. A later note thanked two nurses for helping during a panic attack, describing how one nurse refused to leave them alone and acted as a saving grace, while another nurse offered comfort and humor, turning a frightening episode into one that ended on a positive note. Some reviewers even describe the facility as offering good service and care when it mattered most, with gratitude expressed for staff who listened, explained procedures, and helped patients feel valued during emergencies.

Yet many other accounts tell of serious concerns about safety, communication, and patient experience. Several reviewers recount incidents in which they felt oxygen support or other critical medical interventions were delayed or mishandled. One account describes a loved one who could not eat due to low oxygen, who was left without appropriate oxygen support for an extended period before being moved to the ICU; the reviewer alleges equipment failures and a lack of timely intervention contributed to a decline that culminated in a subsequent intubation and long-term consequences. Another reviewer claims a grandmother received inadequate care, including difficulty using the restroom, poor hygiene following discharge, and being sent home with an incorrect prescription, with a bedsore observed after a few days. There are also accusations of a perforated ulcer misdiagnosed or not treated promptly, leading to further concern about the thoroughness of exams and the decision-making around discharge.

Discontent is also directed at the hospital's management of daily operations and staff behavior. Several reviews describe a sense of disorganization or unprofessionalism - nurses described as rude or inattentive, and some patients feeling that exams were not thorough enough or that urgent symptoms were not addressed promptly. A few reviews explicitly criticize the hospital for discharging patients too soon or failing to provide necessary aftercare instructions, and one account mentions a social worker who allegedly played loud music in the hallway, raising questions about the appropriateness of the environment for someone recovering from illness. There are also comments about visitor policies and security, with a reviewer noting frustration over rules that limited visitation or were not clearly communicated at the outset.

The hospital's emergency department is a focal point for both praise and critique. Some reviewers speak highly of the team's responsiveness, technical competence, and bedside manner, while others describe repeated failures - ranging from insufficient pain management to inadequate assessment that contributed to ongoing suffering or misdiagnoses. One reviewer explicitly mentions a delayed diagnosis of a life-threatening condition, while another notes that a family had to advocate loudly to obtain appropriate oxygen and pain relief, suggesting that some episodes were resolved only after patient advocacy or intervention by non-ward staff. The clinic atmosphere, at times, is described as chaotic or unprofessional, with some patients reporting rude behavior, long waits, and a sense that the hospital prioritized efficiency over patient comfort or safety.

In sum, the experiences shared here reflect a hospital with pockets of exceptional care and staff dedication that many patients deeply appreciate, alongside repeatedly voiced concerns about safety lapses, consistency of care, and the hospital's overall responsiveness in emergencies. The praise often centers on individual nurses and clinicians who demonstrated advocacy, attentiveness, and genuine empathy in difficult moments. The criticisms consistently point to systemic issues in communication, timely intervention, discharge practices, and the hospital environment, including noise, privacy, and visitor management. For anyone considering care here, the accounts suggest weighing personal risk tolerance and the specific health needs involved, recognizing that some patients will encounter compassionate, capable treatment, while others may experience experiences that feel unsafe or inadequately supported.

Features

Housing

  • 13 resident community capacity 13 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (17 miles away) Long Beach (Daugherty) (17 miles away)
  • Burbank-Glendale-Pasadena (21 miles away) Burbank-Glendale-Pasadena (21 miles away)
  • Los Angeles International (22 miles away) Los Angeles International (22 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Greater El Monte Community Hospital in El Monte, CA offers a welcoming and comfortable living environment for individuals in need of assisted living services. The community provides a range of amenities to ensure residents feel at home, including a dining room where delicious meals are served, fully furnished accommodations, and beautiful outdoor spaces such as gardens for residents to enjoy. Housekeeping services are also available to maintain a clean and tidy living environment.

To make the transition to the community as smooth as possible, move-in coordination services are offered, assisting residents with the logistics of relocating. For connectivity needs, telephone and Wi-Fi/high-speed internet access are provided.

Care services at the Greater El Monte Community Hospital focus on ensuring that residents receive the necessary assistance with daily activities such as bathing, dressing, and transfers. Additionally, specialized care is available for individuals with diabetes or specific dietary restrictions. Trained staff members can assist with meal preparation and medication management to ensure all residents' needs are met.

Residents can partake in scheduled daily activities designed to engage and stimulate them in various ways. This promotes social interaction and an active lifestyle within the community.

Furthermore, the location of the hospital offers convenient access to several amenities nearby. With three cafes, five parks, eight pharmacies, three restaurants, and two hospitals close by, residents have easy access to additional dining options as well as recreational opportunities and healthcare facilities when needed.

Overall, the Greater El Monte Community Hospital provides a caring environment where residents can receive personalized care while enjoying a range of amenities to make their daily lives comfortable and fulfilling.

Nearby Places of Interest

Cafes

  • Starbucks (2 miles)
  • Flo's Coffee Shop (3.2 miles)
  • Starbucks (4.2 miles)
  • Bopomofo Cafe (5.4 miles)
  • Porto's Bakery & Cafe (6.3 miles)
  • Panera Bread (6.5 miles)
  • Panera Bread (6.6 miles)

Restaurants

  • McDonald's (2.4 miles)
  • In-N-Out Burger (3.1 miles)
  • McDonald's (3.2 miles)
  • Master Fresh Donuts (5.2 miles)
  • KIYO Arcadia (5.3 miles)
  • Donut King (5.5 miles)
  • McDonald's (5.5 miles)

Pharmacies

  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.1 miles)
  • CVS Pharmacy (4.1 miles)
  • CVS Pharmacy (4.1 miles)
  • Albertsons Pharmacy (4.3 miles)
  • CVS Pharmacy (4.4 miles)

Parks

  • Rosemead Park (2.9 miles)
  • Live Oak Park (3.8 miles)
  • Barnes Memorial Park (4.8 miles)
  • George E. Elder Memorial Park (4.9 miles)
  • Almansor Park (5 miles)
  • Michigan Park (5.9 miles)
  • Granada Park (6 miles)

Hospitals

  • Kaiser Permanente Baldwin Park Medical Center (3.5 miles)
  • Beverly Hospital (4 miles)
  • Prado Center (5.9 miles)
  • Methodist Hospital of Southern California (6 miles)
  • Hope (6.9 miles)
  • City Of Hope (7 miles)
  • Ahmc Whittier Hospital Medical Center (7.1 miles)

Physicians

  • Doheny Eye Center (5.3 miles)
  • Santa Anita Medical Plaza (6 miles)
  • Healthcare Partners Medical Group (6.4 miles)

Places of Worship

  • Arcadia Chinese Baptist Church (5.6 miles)
  • San Marino Community Church Nursery School (6.3 miles)
  • First Evangelical Church Arcadia (7.4 miles)
  • Saint Rita's Catholic Church (8.3 miles)

Theaters

  • 0206 Amc Bar Santa Ani (6 miles)
  • AMC Puente Hills 20 (7.7 miles)

Transportation

  • Metro - Monrovia Station (6.3 miles)

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