Good Shepherd Health Care Center Of Santa Monica
Save1131 Arizona Avenue, Santa Monica, CA 90401
For more information about senior living options: (844) 490-3973
The collection of remarks paints a picture of a place that some people clearly admire and would readily recommend, while others feel very differently. On one end, several reviewers express genuine satisfaction with the facility as a whole: they praise the place as wonderful and well run, highlight new management as a strength, and extol the quality of the nursing and support staff. They describe the care environment as top notch, with particular emphasis on the nursing team, the activities staff, and the overall ambiance. Food is singled out as being very good, and activity programming is deemed excellent, suggesting a lively, engaging atmosphere. For these voices, the facility isn't just adequate; it feels like a place worth recommending to others, with a sense that positive improvements or leadership have translated into a noticeably better experience.
In addition to praising the staff and programming, several comments focus on how the administrative side was handled. One reviewer notes that management was easy to talk with and that the admission process moved quickly, coupled with thorough and helpful responses to questions. This sense of accessibility and efficiency at the front end seems to reinforce the positive impression: responsive leadership and a smooth intake can set the tone for a favorable overall experience. Another reviewer reinforces this sentiment by calling the place beautiful and recommending it wholeheartedly, describing it as "100% recommend." A few phrases like "Seems like a well run nursing home" and "It's a nice place to live" further illustrate a consistent thread of satisfaction with both the environment and the governance of the facility.
Yet the same set of reviews also contains starkly negative experiences that sharply contrast with the praise. One reviewer uses very strong language, labeling the home as "terrible" and even suggesting that a dog pound would be preferable to what they describe as a "torture facility." The use of such words signals a deep sense of distress and disappointment, indicating that for this individual, the day-to-day reality of living or staying there was unacceptable and perhaps intolerable. The language underscores a feeling that the facility failed in fundamental ways, beyond merely having an off day.
Another negative thread centers on concerns about management and teamwork. There is a clear accusation that "the management is the worst I have ever dealt with" and a claim that there is a lack of teamwork within the nursing home. Specific operational concerns surface as well, including an allegation that CNAs do not use gait belts unless the state is present, which points to possible safety and policy enforcement issues. Taken together, these remarks portray a climate where systemic problems - perceived or real - erode trust in leadership and raise questions about everyday safety practices and the consistency of care.
A separate, even more troubling account discusses experiences in a shelter or transitional housing setting. The reviewer describes a highly negative encounter where they felt restricted from returning to work, were disparaged for pursuing employment in law enforcement, and experienced what they described as harassment by staff. There is a troubling assertion that the reviewer experienced chest pain requiring medical attention and that staff reactions were dismissive or derisive rather than supportive. The narrative culminates in the decision to leave, with the reviewer mentioning an attempt to camp with their child, which implies a sense of desperation and a breakdown of stability during that period. Taken as a whole, this account adds a layer of complexity to the overall impression, highlighting experiences in related, but distinct, housing programs that can color perceptions of the broader organizational network.
What emerges from these varied perspectives is a nuanced tapestry of experiences that oscillate between commendation and condemnation. On the praise side, the facility's environment, staff expertise, engaging activities, and efficient admission process contribute to an appealing portrait of care, comfort, and well-managed operations. On the critique side, serious concerns about leadership, teamwork, safety practices, and the moral climate within both the nursing/assisted living setting and transitional housing segments weigh heavily, illustrating how personal interactions and administrative culture can dramatically shape one's sense of safety and well-being.
If you're evaluating this facility or exploring similar options, the reviews suggest a few takeaways to consider. First, observe the leadership dynamic: accessible management and a responsive admission process appear correlated with positive experiences. Second, ask about safety practices, such as the use of gait belts and adherence to care protocols, to gauge how consistently staff training and safety measures are applied. Third, recognize that experiences can vary dramatically between different programs within the same organization - what feels like an excellent nursing home may be paired with a shelter or transitional housing experience that can differ in culture and support. Finally, listen for both warmth and respect in staff interactions, since the tone and attitude of the personnel - especially during challenging moments - can significantly affect how comfortable residents and their families feel about staying or relying on the services provided.
Good Shepherd Health Care Center of Santa Monica is an assisted living community located in the beautiful city of Santa Monica, CA. Our community offers a wide range of amenities and care services to ensure our residents have everything they need for a comfortable and fulfilling lifestyle.
Our spacious apartments are fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for those who enjoy preparing their own meals. Housekeeping services are provided to ensure that our residents' living spaces are always clean and tidy. Outdoor space is also available for those who enjoy spending time outside in a peaceful garden setting.
Meals at Good Shepherd Health Care Center are served in a restaurant-style dining room, where our residents can enjoy delicious meals prepared by our skilled culinary team. Special dietary restrictions are accommodated to ensure that everyone's unique needs and preferences are met.
We understand the importance of staying active and engaged, which is why we offer a variety of activities for our residents to participate in. From resident-run activities to scheduled daily activities, there is always something fun and stimulating happening at our community. Additionally, we have a small library where residents can relax with a good book or participate in group reading sessions.
The well-being and safety of our residents is our top priority. Our staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that medications are taken as prescribed. Our mental wellness program focuses on promoting emotional well-being through various therapeutic activities.
In addition to the amenities within our community, Good Shepherd Health Care Center is conveniently located near various amenities in the Santa Monica area. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals are all nearby for easy access.
At Good Shepherd Health Care Center of Santa Monica, we strive to create a warm and welcoming environment where our residents can live comfortably while receiving the care and assistance they need.
Good Shepherd Health Care Center Of Santa Monica is located at 1131 Arizona Avenue, Santa Monica, CA 90401 in Los Angeles County, California
Good Shepherd Health Care Center Of Santa Monica on seniors.fyi includes 4 photos including images showing building, outdoor, garden, pathway, trees, landscaping, bathroom, interior, and more.
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