Fireside Convalescent Hospital

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Fireside Convalescent Hospital

947 Third Street, Santa Monica, CA 90403

For more information about senior living options: (844) 490-3973

3.9 from 85 reviews
5 stars
54
4 stars
8
3 stars
3
2 stars
0
1 stars
20

Skilled Nursing Facility

Overall Review of Fireside Convalescent Hospital

Pros

  • pro The staff at Fireside are described as caring, patient, and genuinely dedicated to residents.
  • pro The rehab program (physical, occupational, and speech therapy) is described as fantastic.
  • pro Jared is praised for facilitating room changes and accommodations quickly and smoothly.
  • pro The facility is described as immaculate and clean, with administrative staff who are knowledgeable and responsive.
  • pro The nurses, CNAs, and therapists are consistently described as solid, attentive, and professional.
  • pro Families note the environment as friendly and welcoming, with staff often smiling and showing kindness.
  • pro The care team is recognized for professionalism and compassionate support for both residents and their families.

Cons

  • pro Alana was described as extremely rude to the reviewer's mother, even saying "you're calling me a liar? I will open a case against you," making her feel worthless.
  • pro The administrative team and social worker were criticized for incompetence and slow transfer processes, with little to no communication.
  • pro A reviewer claimed the facility had deplorable conditions and apathy among the staff, leading the family to move their relative out.
  • pro One reviewer stated "Nothing works here. Food disgusting, staff bad communication with helpers," indicating broad dissatisfaction.
  • pro The facility allegedly allowed a patient to leave without staff stopping them for several hours, highlighting safety concerns.
  • pro The social worker (Alana) was described as incompetent and cited for delaying transfers and failing to provide necessary materials.
  • pro Administrators were criticized for not returning calls after complaints, showing a lack of responsiveness.
  • pro A reviewer expressed extreme disappointment, noting that zero stars would be more accurate than one.

Review

Fireside appears to be a place of dual realities: some families sing its praises for compassionate care, strong rehabilitation services, and a generally clean, welcoming environment, while others recount frustrating experiences with administration, communication gaps, and a sense that the facility's needs and policies sometimes overshadow the individual needs of residents and their families. The stories collectively paint a picture of a center where excellent rehab and genuine care from many nurses, therapists, and front-d desk staff coexist with occasional missteps in coordination, room transitions, and follow-through on family concerns. Across accounts, a common thread is the dedication of frontline caregivers who work hard with a wide range of patients, including those with serious illnesses or recent surgeries.

Several reviews emphasize the human side of the place. Families repeatedly highlight staff who are patient, kind, and attentive. In many passages, Lilit stands out as a beacon of professionalism and empathy - someone described as both professional and understanding, whose care and compassion have been instrumental for families navigating the health needs of a loved one. The sentiment recurs that Lilit and others within the Fireside team help families feel heard and supported during challenging moments. Other staff members are praised for their warmth and responsiveness; posts describe nurses, CNAs, and therapists who maintain a respectful, caring demeanor and go the extra mile to assist residents and their families day after day. The facility's cleanliness and the reassuring presence of well-organized teams contribute to a sense that Fireside can be a stable, safe environment for someone recovering from surgery or managing long-term care needs.

Rehabilitation and therapy emerge as standout positives in many reviews. Multiple accounts describe the rehab program as "off the chart" or "great," with particular praise for physical therapy, occupational therapy, and speech therapy as being engaging, capable, and effective. Specific names - Chase in physical therapy and Sarah in speech therapy - are cited as excellent in their respective roles, suggesting that the facility can deliver high-quality, coordinated rehab services that help residents regain function and mobility. From those perspectives, the rehab department at Fireside can be a turning point in a resident's recovery, offering structured programs and a sense of progress that family members can witness firsthand during visits.

Yet, not every account is without friction. A number of reviews raise concerns about administrative processes and communication. One family describes an interaction with a social worker, Alana, that felt dismissive and even confrontational, painting a scene of power dynamics that left the family feeling belittled and frustrated. The complaint extends to the broader administrative layer, with mentions of slow responses, difficulties in arranging transfers to other facilities, and a lack of proactive status updates for families who are anxious about a loved one's care. The sentiment is not that the care itself is lacking, but that the systems designed to support families - paperwork, transfers, and timely communication - sometimes fail to meet expectations, creating unnecessary stress during already tense times.

Among the more dramatic anecdotes is a recounting of a patient transfer/discharge episode that has a more controversial tone. A reviewer claims a family member, after shoulder surgery elsewhere, felt the Cedar-Sinai facility did not maintain adequate conditions or support, and that the administration seemed to be prioritizing length of stay to maximize insurance payout. The reviewer describes taking a loved one out of the facility in a way that bypassed staff checks and later faced a late, concerned call from administration. This account stands apart from the rest, and it's presented as an alarming experience, emphasizing serious concerns about safety, policy, and accountability. It's important to note that these passages reflect one family's perspective and sequence of events and may involve broader questions about discharge policies and insurance nuances; other reviews assert a different experience regarding the quality of care and safety, underscoring that experiences at the facility can vary significantly from one family to another.

Despite the administrative tensions described by some, other families express lasting gratitude and confidence in the center's medical and rehabilitative capabilities. A recurring positive theme is the sense that Fireside provides consistent, attentive care for loved ones with serious needs and complex medical histories. Several reviews highlight long-term satisfaction: families who have had loved ones recovering from serious surgeries or strokes report ongoing improvement, dedicated staff, and a facility that remains clean, orderly, and supportive over time. The sense conveyed by these testimonials is that Fireside can be a solid home for rehabilitation, with a strong emphasis on the rehab team's competence and the everyday kindness of caregivers who make residents feel secure and valued.

Overall, the collected experiences suggest a facility that excels in rehabilitation and compassionate caregiving while showing gaps in administrative efficiency and transparent communication. Families who engage with the therapy teams often leave with a sense of progress and relief, crediting dedicated professionals who remain patient and encouraging in the face of difficult recoveries. At the same time, the feedback on social work, discharge planning, and administrative responsiveness points to opportunities for Fireside to strengthen its internal coordination and keep families better informed. The common recommendation across reviews is to engage early with the therapy team and to seek out the most responsive staff members - especially those like Lilit - who have demonstrated a knack for addressing concerns with empathy and clarity.

For anyone considering Fireside as a care option, the takeaway is nuanced. If your priority is top-tier rehabilitation and a team that can help a loved one regain mobility and function, the facility has proven strengths, with verified thanks directed at therapists and nurses who make tangible differences in residents' daily lives. If your priority is seamless administrative support, transparent updates, and proactive discharge planning, it's worth asking pointed questions about how transfers are handled, how often you'll receive status updates, and who will be your primary point of contact for concerns. In short, Fireside seems to offer a robust core of clinical care and compassionate staff, with room to tighten communication and administrative workflow to match the commendable clinical capabilities already in place.

Features

Housing

  • 66 resident community capacity 66 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (8 miles away) Los Angeles International (8 miles away)
  • Burbank-Glendale-Pasadena (15 miles away) Burbank-Glendale-Pasadena (15 miles away)
  • Long Beach (Daugherty) (25 miles away) Long Beach (Daugherty) (25 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Fireside Convalescent Hospital in Santa Monica, CA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beautiful environment with various amenities for residents to enjoy.

Residents can enhance their appearance at the on-site beauty salon or stay entertained with cable or satellite TV in their fully furnished rooms. The community offers convenient transportation services, including community-operated transportation and transportation arrangements to doctors' appointments. For those who want to stay connected, there is a computer center with Wi-Fi/high-speed internet access available.

Meals are a delightful experience at Fireside, where residents can dine in the restaurant-style dining room and enjoy delicious dishes prepared by the staff. Special dietary restrictions are accommodated to meet individual needs. Housekeeping services ensure that living spaces remain clean and tidy.

The community boasts several recreational facilities for residents to engage in physical and mental activities. A fitness room and wellness center are available for exercise enthusiasts, while a gaming room and small library offer options for relaxation and entertainment. Scheduled daily activities as well as resident-run activities cater to various interests, providing ample opportunities for socialization and engagement.

Fireside Convalescent Hospital also prioritizes the health and safety of its residents. With 24-hour call systems and supervision, assistance with daily living tasks such as bathing, dressing, and transfers is readily available. Medication management ensures proper administration of medications, while special dietary restrictions like diabetes diets are taken into consideration.

Furthermore, the community's convenient location adds to its appeal. With several cafes, parks, pharmacies, physicians, restaurants, and hospitals nearby, residents have easy access to necessary amenities and medical services.

Overall, Fireside Convalescent Hospital in Santa Monica provides a welcoming atmosphere where seniors can receive personalized care services while enjoying an array of amenities designed to enhance their overall quality of life.

Nearby Places of Interest

Restaurants

  • The Penthouse (0.2 miles)
  • The Bungalow (0.3 miles)
  • 1212 Santa Monica (0.3 miles)
  • Elephante (0.5 miles)
  • Water Grill (0.6 miles)
  • Santa Monica Whaler (0.7 miles)
  • Meat On Ocean (0.7 miles)

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • CVS Pharmacy (0.7 miles)
  • Rite Aid (0.8 miles)
  • Walgreens (1.3 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.2 miles)

Parks

  • Palisades Park (0.4 miles)
  • DOG PPL - Dog Park, Bar, Cafe & Lounge (0.5 miles)
  • Santa Monica State Beach (0.8 miles)
  • Ocean View Park (1.9 miles)
  • South Beach Park (2.1 miles)
  • Will Rogers State Historic Park (2.4 miles)
  • Penmar Recreation Center (2.9 miles)

Hospitals

  • Santa Monica - UCLA Medical Center & Orthopaedic Hospital (1 miles)

Cafes

  • The Rose Cafe & Market (2.3 miles)
  • Starbucks (2.4 miles)
  • Gjusta (2.4 miles)
  • Starbucks (2.7 miles)
  • Intelligentsia Coffee (2.9 miles)
  • Great White (2.9 miles)
  • Chocolate Bash (4.4 miles)

Physicians

  • UCLA Stein Eye Institute Westwood (4.5 miles)
  • Kaiser Permanente Culver Marina Medical Offices (4.8 miles)

Places of Worship

  • King Fahad Mosque (5.3 miles)

Theaters

  • AMC Century City 15 (5.4 miles)
  • Cinemark 18 and XD (7 miles)

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Nearby Communities

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