Bentley Suites by Serenity Health Care

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  • Interior

    A cozy bedroom with a single bed, dresser, and window with curtains.

  • Outdoors

    A vibrant Bird of Paradise flower in a garden setting.

  • Decor

    A minimalist bedroom with a single bed and wood flooring.

  • Living Room

    A cozy living room with a television, clock, and a small dining area.

  • Building

    A two-story residential building with a stucco exterior and a small front yard behind a white fence.

  • Architecture

    A residential two-story building with white railings and multiple windows.

  • Bedroom

    A cozy bedroom featuring a bed, sofa, and windows with curtains.

  • Windows

    A neatly organized bedroom with a bed, nightstand, lamp, and television.

  • Landscaping

    A cozy backyard patio with a table and chairs under an orange umbrella, surrounded by greenery.

  • Garden

    A vibrant sunflower blooming in a garden setting.

  • Artwork

    A cozy bedroom with a single bed, artwork on the walls, and natural light from two windows.

  • Patio

    A small patio area with two metal chairs and a table on a round pebble surface, surrounded by a lush green lawn and a white picket fence.

  • Television

    A cozy living room with a piano, TV, and coffee table.

  • Exterior

    A residential building with a sign indicating 'Assisted Living' and a white picket fence in front.

Bentley Suites by Serenity Health Care

851 4th Street., Santa Monica, CA 90403

For more information about senior living options: (844) 490-3973

4.2 from 5 reviews
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4 stars
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1 stars
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Assisted Living Memory Care Respite Care

Overall Review of Bentley Suites by Serenity Health Care

Pros

  • pro Bentley Suites is an awesome facility.
  • pro The staff is amazing.
  • pro The residents are great.
  • pro This community really cares for the senior community.
  • pro The staff treat residents with dignity and respect.
  • pro They provide love and compassion for their residents.

Cons

  • pro The care nurse Susan was very short with the caller, did not ask for the patient's name, and could not confirm how the patient was doing.
  • pro The caller stated that Susan did not answer questions and spoke to coworkers as she hung up.
  • pro Serenity in Santa Monica is described as the worst care facility the reviewer has ever experienced.
  • pro The reviewer claimed Serenity's service is less caring than a run-down homeless shelter.
  • pro The reviewer gave Serenity one star out of necessity and said the facility deserved negative stars.

Review

There is a clear thread of warmth and reassurance running through many of the remarks about Bentley Suites, with several reviewers emphasizing the care, privacy, and convenience they associate with the community. One reader praises the facility as "awesome," noting its proximity to the beach and the abundance of nearby shops and restaurants. Yet the commenter also highlights a balance between ease of access to amenities and a peaceful, tucked-away atmosphere that feels private and comfortable. The sentiment isn't just about the surroundings; it centers on the people who work there, who are repeatedly described as kind, attentive, and deeply invested in the well-being of the residents.

Another voice in the chorus describes Bentley Suites as a place where the staff are "amazing," and where the residents add to a positive, supportive atmosphere. The reviewer's tone is collaborative and confident, conveying that the community isn't just a building with services but a setting where relationships matter and everyday life feels more meaningful because of the care and attention provided. The sense of community and mutual respect among residents, paired with a diligent and compassionate staff, creates an impression of stability and reliability that many families are seeking when they entrust a loved one to care.

A different reviewer doubles down on the sense that this is more than a facility - it's a community that truly cares for its senior residents. They emphasize not only dignity but also the warmth and compassion that accompany the daily routines and interactions. The language used - "dignity and respect," "much love and compassion" - speaks to a culture that prioritizes treating residents with humanity and kindness. Across similar comments, Bentley Suites is framed as a place where families can feel confident their loved ones are treated with genuine regard and given thoughtful, attentive support.

There is also a sense of reassurance that this same standard of care can be found across related facilities or groups associated with the Bentley Suites name. One reviewer notes a unified sense of excellence, describing Bentley Suites by Serenity as an option that has taken great care of their loved one. The reference to both Bentley Suites and Serenity hints at a larger network or collaborative group, with strong emphasis on comfort, attentiveness, and a reassuring atmosphere for families during challenging times.

Yet, not every experience aligns with the positive picture. A distinct, strongly voiced critique concerns a different setting - Serenity in Santa Monica. In this account, the family member recounts a visit after surgery where communication broke down in ways that left them anxious and frustrated. The care nurse, described as short and uninformative, gave the impression of a hurried routine rather than attentive, individualized communication. The reviewer emphasizes missing the patient's name on a call, questions about who is being contacted, and a lack of clarity about the patient's status after a pain medication was administered. The impression conveyed is one of disconnection and perceived dismissiveness, rather than the compassionate, transparent communication praised in other reviews.

The negative account culminates in a strong, emphatic judgment: the reviewer calls Serenity in Santa Monica "the worst care service facility" they have ever experienced, contrasting it unfavorably with even a "run down homeless shelter." They express dissatisfaction so sharply that they feel a rating of -5 stars would be appropriate - an unmistakable plea for others to proceed with caution and to seek firsthand information for themselves. This perspective underscores a crucial reality in elder care: outcomes and experiences can vary dramatically even within the same network or neighborhood, making careful due diligence essential for families navigating these decisions.

Taken together, the collection of reviews paints a nuanced picture. On one hand, Bentley Suites and the related Serenity group are frequently described as places where care, dignity, and a sense of community come together to give families peace of mind. The positive testimonials emphasize friendly staff, respectful treatment, and a homelike atmosphere that helps residents feel valued and secure. The proximity to the beach and downtown conveniences adds another layer of appeal, suggesting a lifestyle that balances comfort with practical accessibility for residents and their families.

On the other hand, the negative experience at Serenity in Santa Monica serves as a potent reminder that care quality and communication can falter, sometimes sharply, even within familiar names. The reviewer's frustration highlights the essential need for clear information, respectful dialogue, and attentive, person-centered care. For families weighing these options, the contrasts in these reviews suggest that visits, direct conversations with staff, and asking specific questions about processes and communication will be crucial in determining the best fit for a loved one.

Ultimately, these experiences reflect a broader truth about senior living: there can be compelling, heartfelt care and genuine compassion in some places, alongside serious lapses in others. Prospective families are wise to listen to the experiences of others, but also to conduct their own assessments - asking about staff-to-resident ratios, how information is shared with families, and what daily routines look like - to form a balanced view of what to expect. In this context, Bentley Suites appears to be positioned as a community that many find reassuring and well-led, while Serenity in Santa Monica is presented as a place where careful scrutiny and direct questions are especially warranted.

Features

Housing

  • 44 resident community capacity 44 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (8 miles away) Los Angeles International (8 miles away)
  • Burbank-Glendale-Pasadena (15 miles away) Burbank-Glendale-Pasadena (15 miles away)
  • Long Beach (Daugherty) (25 miles away) Long Beach (Daugherty) (25 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bentley Suites by Serenity Health Care in Santa Monica, CA is an exceptional assisted living community that specializes in Memory Care and Respite Care. With a range of top-notch amenities and high-quality care services, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for residents to stay entertained. The dining room provides delicious restaurant-style meals tailored to meet special dietary restrictions, ensuring that residents receive nutritious and flavorful meals every day. Additionally, there is a kitchenette available for those who enjoy preparing their own snacks or beverages.

Residents have access to beautiful outdoor spaces where they can relax and soak up the sun in the garden area. Housekeeping services ensure that the living spaces are always clean and tidy. Move-in coordination is provided to make the transition into Bentley Suites as seamless as possible.

To cater to individual needs, 24-hour supervision is available along with assistance for activities of daily living such as bathing, dressing, transfers, medication management, and meal preparation. The staff also understands the importance of mental wellness and offers specialized memory care programming as well as a mental wellness program for residents with mild cognitive impairment.

Engagement and socialization are encouraged through resident-run activities and scheduled daily activities. Residents can also explore the nearby cafes, parks, pharmacies, restaurants, physicians' offices, and hospitals conveniently located near Bentley Suites.

Bentley Suites by Serenity Health Care in Santa Monica provides a warm and welcoming environment where seniors can feel at home while receiving high-quality care tailored to their specific needs.

Nearby Places of Interest

Restaurants

  • The Penthouse (0.4 miles)
  • The Bungalow (0.4 miles)
  • 1212 Santa Monica (0.5 miles)
  • Elephante (0.6 miles)
  • Water Grill (0.7 miles)
  • Santa Monica Whaler (0.8 miles)
  • Meat On Ocean (0.8 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (0.8 miles)
  • Rite Aid (0.8 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2.4 miles)

Parks

  • Palisades Park (0.6 miles)
  • DOG PPL - Dog Park, Bar, Cafe & Lounge (0.6 miles)
  • Santa Monica State Beach (0.9 miles)
  • Ocean View Park (2 miles)
  • Will Rogers State Historic Park (2.2 miles)
  • South Beach Park (2.2 miles)
  • Penmar Recreation Center (3 miles)

Hospitals

  • Santa Monica - UCLA Medical Center & Orthopaedic Hospital (1 miles)

Cafes

  • The Rose Cafe & Market (2.4 miles)
  • Starbucks (2.4 miles)
  • Gjusta (2.6 miles)
  • Starbucks (2.8 miles)
  • Intelligentsia Coffee (3.1 miles)
  • Great White (3.1 miles)
  • Chocolate Bash (4.4 miles)

Physicians

  • UCLA Stein Eye Institute Westwood (4.4 miles)
  • Kaiser Permanente Culver Marina Medical Offices (4.9 miles)

Theaters

  • AMC Century City 15 (5.4 miles)

Places of Worship

  • King Fahad Mosque (5.4 miles)

Frequently Asked Questions

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