San Leandro Healthcare Center in San Leandro, CA
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368 Juana Avenue, San Leandro, CA 94577
For more information about senior living options: (844) 490-3973
The staff at San Leandro Health Care Center are amazing and truly care for their patients. Vinnie, the administrator, is wonderful and consistently follows through on his promises and is available to discuss any issue. Geraldine is outstanding at assisting with communication and providing clear, timely information. The caregiving team is compassionate, caring, and dedicated, with staff who love their jobs and each other. The facility is praised as fantastic and a hidden gem, with positive experiences from families. Geraldine deserves a raise for her efficiency and customer service.
They deserve 0 stars. Patient neglect occurs often, everyday. There are ongoing hot water problems, cleanliness issues, and odors. They fail to provide sanitary care for surgical sites; the reviewer could do better. There is no one taking care of residents; hospital clothes with a wet blanket. A nurse allegedly backed into a car, left the scene, and began a verbal altercation. The administration is nonchalant; belongings of deceased residents disappear and families are not contacted. The staff are overworked; each caregiver has twelve patients.This community is best suited for families who want a personally engaged, hands-on approach from the top down and who can accept some real-world variability in daily operations. San Leandro Healthcare Center can feel like a close-knit operation when the administrator and senior staff are present, with a sense that caregivers who stay long-term know the residents and their histories. It can work well for hospice or rehab scenarios where a family is prepared to be actively involved, ask pointed questions, and push for timely responses. The strongest appeal lies in the longstanding commitment many staff exhibit and in occasions when leadership closely coordinates care, especially around meals and return-to-home plans.
Those weighing alternatives should consider how critical consistent daily care, reliable communication, and protection of personal belongings are to their loved one. The facility’s most glaring risk is not a single incident but a pattern of care gaps that shows up as neglect allegations, incomplete baths, and delays in responding to needs. If a resident requires steady nursing oversight, prompt emergency response, and a predictable routine, this setting may fall short. Families should also be mindful of reports about front-desk responsiveness, ongoing housekeeping issues, and the risk of belongings being misplaced or stolen. In short, if safety, reliability, and transparent administration are non-negotiable, exploring other options is prudent.
On the plus side, there are credible wins that demonstrate what the staff is capable of when conditions align. Several reviews highlight compassionate caregivers who display genuine care and continuity, with long-tenured employees contributing stability that can calm anxious families. The administrator’s direct involvement on occasion, accepting accountability, following through on promises, and coordinating care when hospice or rehab needs arise, gives comfort that improvements are possible. Individual staff members, like a front-desk representative who communicates clearly and promptly, can make the difference in family experience on a tough day. When those elements align, residents feel seen and attended to in meaningful ways.
Yet the most persistent concerns offset those successes. Reports of neglect, unanswered calls, and rooms not being kept up with cleanliness and odors create a basis for serious doubt about daily safety. Several accounts describe an overwhelmed workforce, with caregivers effectively juggling twelve patients each, which helps explain missed baths, inconsistent meals, and delayed responses. Theft of a loved one’s belongings, lack of proactive communication about transfers or discharges, and front-desk friction further erode trust. Even when some staff excel, the inconsistency across shifts means a family cannot rely on a uniform standard of care, creating a perpetual guessing game about a resident’s well-being.
The key question becomes whether the positives can realistically offset the negatives over the long haul. For families willing to stay actively involved, regularly visiting, and demanding accountability, there is a path to decent outcomes where a resident experiences kindness, personal attention, and meaningful progress in rehab or hospice phases. However, the risk remains high: care quality appears to swing with staffing levels and supervisory presence. The facility’s strongest defense is a dedicated administrator and a few devoted staff who truly care; the strongest warning is a recurring pattern of neglect, miscommunication, and property-related concerns that can undermine the resident’s safety and dignity.
Practical steps emerge for families serious about this community. Schedule multiple tours at different times to observe care dynamics and talk to front-d desk and nursing leadership as well as the most seasoned CNAs. Quantify staffing, request a current care plan, and insist on visible accountability around meals, hygiene, and medication administration. Bring up the policy on valuables and belongings, confirm how theft issues are investigated and resolved, and seek written assurances about response times for critical calls. If these assurances feel elusive or inconsistent, it is wiser to pursue alternatives with clearer staffing models, stronger daily oversight, and a track record of sustaining quality care over weeks and months rather than isolated, hopeful improvements.
62 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (4 miles away) San Francisco International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The San Leandro Healthcare Center in San Leandro, CA is an assisted living community that offers a wide range of amenities and care services to its residents. The facility is fully furnished and provides private bathrooms for the comfort and convenience of its residents.
The community boasts a variety of amenities to enhance the lives of its residents. There is a beauty salon on-site where residents can receive professional hair and beauty services. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is available for residents who need assistance getting around town. A computer center with Wi-Fi/high-speed internet allows residents to stay connected with loved ones or engage in online activities.
The dining experience at the San Leandro Healthcare Center is top-notch. Residents can enjoy restaurant-style dining in the spacious dining room. Special dietary restrictions are accommodated to ensure that all residents' needs are met.
Care services at the community include 24-hour call system, supervision, and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications on time and as prescribed. A mental wellness program is also offered to cater to the emotional well-being of the residents.
Residents have plenty of opportunities for socializing and engaging in various activities. Concierge services are available to assist with any needs or requests. Fitness programs keep residents active and healthy. Planned day trips provide opportunities for exploration and adventure outside the community. Resident-run activities allow individuals to contribute their talents and interests while scheduled daily activities keep them engaged throughout the day.
The San Leandro Healthcare Center benefits from its convenient location near cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to various amenities and services in the surrounding area.
Overall, the San Leandro Healthcare Center provides a comfortable and enriching environment for seniors who require assisted living services by offering a range of amenities, care services, and convenient access to nearby amenities and services.
San Leandro Healthcare Center is located at 368 Juana Avenue, San Leandro, CA 94577 in Alameda County, California
San Leandro Healthcare Center on seniors.fyi includes 5 photos including images showing landscaping, interior, building, urban, bedroom, decor, art, wall art, and more.
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