San Leandro Healthcare Center
Save368 Juana Avenue, San Leandro, CA 94577
For more information about senior living options: (844) 490-3973
Geraldine was awesome in assisting with communicating with the patient and providing clear instructions. The caretakers and nurses at SLHC are amazing and truly care about their patients. Vinnie, the administrator, is wonderful and consistently follows through on promises. The staff at San Leandro Health Care Center are compassionate and caring. One reviewer called the facility a special hidden gem and the home of choice for loved ones. Geraldine deserves a raise for efficiency and customer service.
The reviews state that patient neglect occurs often, with ongoing hot water problems, cleanliness issues, and odors. They claim staff did not call an ambulance when needed. Belongings of the deceased were not found, and family members were not contacted to pick them up. The front desk is described as having poor service and an unhelpful attitude. Caregivers are said to be overworked, with one staff member tending to as many as twelve patients. There are allegations of theft of patient belongings and a lack of administrative oversight. COVID-19 handling is criticized for delays in moving exposed residents and poor communication. An incident is described where a nurse allegedly backed into a car and refused to provide information, then engaged in a confrontation. Overall, the place is labeled a "death trap" and deemed unsafe for loved ones.The accounts about San Leandro Health Care Center form a tapestry of harsh experiences and unexpected moments of care, all threaded through the daily realities of rehabilitation, nursing, and end-of-life support. What stands out across multiple comments is how dramatically different the same facility can feel from one family to the next. Some readers describe deeply troubling neglect, maintenance failures, and unresponsiveness, while others highlight compassionate staff, responsive leadership, and improvements that brought relief during difficult times. Taken together, the collection paints a complex portrait of a place where fear, grief, and dependence intersect with the stubborn realities of staffing, resources, and the demands of caregiving.
Several reviewers tied their most painful memories to questions of everyday safety and basic care. One man recounted the death of his grandfather at the center and faulted the operation for serious gaps in communication and medical response, including an accusation that an ambulance was not called when it should have been. Others described persistent hot water problems, ongoing cleanliness and odor issues, and a sense that patients were not receiving the level of care their families expected. These remarks go beyond isolated mishaps, mapping instead to a pattern of concern about how basic needs - bathing, cleanliness, access to clean water, and timely intervention - were being managed on a day-to-day basis.
Beyond direct care, there were alarm bells about the handling of personal belongings and the administrative side of patient care. One reviewer said that after their loved one passed away, all of the belongings were gone and no one contacted them to pick things up. The same account described persistent delays, with staff placing callers on hold for days, and an impression that property belonging to residents might be at risk of misplacement or theft. The sense of disconnect between families and administration - an administration described by some as nonchalant and out of touch with who was moving through the building - added to the fear that important items would disappear without proper notice or accountability.
Interwoven with the grief and fear are sharp critiques of frontline interactions. A negative encounter with a nurse outside of a hospital setting, named Erica by the writer, is described in vivid, troubling terms: an alleged hit-and-run incident in a parking area, followed by a confrontational exchange with the same nurse, who supposedly engaged in denial and aggression when confronted with evidence of the incident. The reviewer framed this as representative of broader patterns of behavior that made them question whether they could trust the staff to protect and respect their loved ones. This anecdote sits alongside other terse comments about rude front-desk service, where questions felt like interruptions and where an exhausted staffer would defer to others rather than step in to help.
Yet the picture is not uniformly grim. The same body of reviews includes voices that praise certain individuals and moments of responsive care. One account commends a front-desk staff member for being unhelpful in a difficult moment and contrasts that with praise for specific colleagues who communicated clearly and efficiently. A nurse named Geraldine is singled out for her ability to relay information to patients and families and to keep everyone informed. A CHOW from Highland Hospital, Tasha W. Thibodeaux, is described as exemplary for communicating with the patient and coordinating expectations; the tone of this note is celebratory, recognizing practical acts of kindness that can lighten the burden of caregiving. Another reviewer - who also spoke warmly of the owner and administrator - described a culture where management's involvement translated into real improvements on the floor.
There are also voices that offer a more nuanced, balanced take, acknowledging systemic pressures while still endorsing the center's potential. A recurring thread is the realization that caregiving in this setting is intensely demanding: caregivers often handle multiple patients at once, and the comments suggest an environment where staff are overworked. A reviewer described that every caregiver might be responsible for twelve patients, a ratio that many would find untenable if true, and this acknowledgment helps explain some of the shortcomings cited elsewhere. Still, that same thread includes praise for leadership - an administrator named Vinnie - who is portrayed as someone who follows through on promises and works to address problems, even if the overall resource picture remains tight.
The stories around infection control and COVID-19 add another layer of urgency to the mix. A specific account from March 2022 details a rehab patient who was exposed to the virus by a roommate, with a claim that the facility did not reposition or separate the contagious individual promptly, potentially exposing others. The anxiety about communication, visitation policies, and the timing of changes in room assignments underscored how quickly a loved one's health and sense of safety can be compromised in a facility navigating infection risk, visitation rules, and evolving public health guidance.
Taken together, these reflections reveal a facility that is deeply a microcosm of the broader challenges facing long-term care: the tension between urgent emotional needs, the realities of staffing shortages, and the stubborn requirements of compassionate, individualized care. For some families, San Leandro Health Care Center has meant a lifeline: careful attention from particular staff members, the steady presence of an administrator who takes concerns seriously, and a sense that, in moments of crisis, there are people who truly care. For others, the experience has been a reckoning with neglect, miscommunication, and systemic strain that left them feeling unheard and unprotected at times when they needed help most.
Ultimately, the reviews converge on a single, sobering theme: the quality of care at San Leandro Health Care Center appears to be highly variable and highly dependent on the day, the staff on duty, and the resources available. Families who find a small beacon of consistency - Geraldine's communications, Tasha Thibodeaux's coordination, or Vinnie's direct involvement - describe it as a meaningful difference in the trajectory of their loved one's recovery or end-of-life journey. Others, confronted with lapses in basic care, communication gaps, or distressing incidents, recount a different reality - one where fear, frustration, and grief overwhelm the experience. The underlying request from many is clear: more reliable staffing, improved cleanliness and safety, transparent administration, and a system that can deliver not just care, but consistent, respectful care when families need it most.
62 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (4 miles away) San Francisco International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The San Leandro Healthcare Center in San Leandro, CA is an assisted living community that offers a wide range of amenities and care services to its residents. The facility is fully furnished and provides private bathrooms for the comfort and convenience of its residents.
The community boasts a variety of amenities to enhance the lives of its residents. There is a beauty salon on-site where residents can receive professional hair and beauty services. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is available for residents who need assistance getting around town. A computer center with Wi-Fi/high-speed internet allows residents to stay connected with loved ones or engage in online activities.
The dining experience at the San Leandro Healthcare Center is top-notch. Residents can enjoy restaurant-style dining in the spacious dining room. Special dietary restrictions are accommodated to ensure that all residents' needs are met.
Care services at the community include 24-hour call system, supervision, and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications on time and as prescribed. A mental wellness program is also offered to cater to the emotional well-being of the residents.
Residents have plenty of opportunities for socializing and engaging in various activities. Concierge services are available to assist with any needs or requests. Fitness programs keep residents active and healthy. Planned day trips provide opportunities for exploration and adventure outside the community. Resident-run activities allow individuals to contribute their talents and interests while scheduled daily activities keep them engaged throughout the day.
The San Leandro Healthcare Center benefits from its convenient location near cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to various amenities and services in the surrounding area.
Overall, the San Leandro Healthcare Center provides a comfortable and enriching environment for seniors who require assisted living services by offering a range of amenities, care services, and convenient access to nearby amenities and services.
San Leandro Healthcare Center is located at 368 Juana Avenue, San Leandro, CA 94577 in Alameda County, California
San Leandro Healthcare Center on seniors.fyi includes 5 photos including images showing landscaping, building, urban, interior, decor, art, wall art, lighting, and more.
Heritage Haven
San Leandro, CA
Friendly staff and a sense of community.
Heritage Haven costs
Heritage Haven reviews
Heritage Haven images
Senior Pro Services
San Leandro, CA
Excellent access to amenities, healthcare, and transportation.
Jones Rest Home
San Leandro, CA
24/7 supervision with diabetes-focused care and on-site amenities
Bancroft Healthcare Center
San Leandro, CA
Fully furnished assisted living with 24/7 supervision and restaurant-style dining.
Bancroft Healthcare Center reviews
Bancroft Healthcare Center images
Nightingale Nursing
San Leandro, CA
Caregivers showed effort and listened to family preferences.
Freedom Care
San Leandro, CA
Nurturing environment with easy access to nearby amenities.
Pacifica Senior Living San Leandro
San Leandro, CA
Friendly, attentive staff in a clean, welcoming community with diverse activities and multiple housing options.
Pacifica Senior Living San Leandro costs
Pacifica Senior Living San Leandro reviews
Pacifica Senior Living San Leandro images
Fruitvale Healthcare Center
Oakland, CA
Extensive amenities and 24/7 care with restaurant-style dining.
Fruitvale Healthcare Center reviews
Fruitvale Healthcare Center images
Dimond Care II
Oakland, CA
Extensive on-site amenities and services.
Dimond Care II costs
Dimond Care II reviews
Dimond Care II images
Comprehensive Exploration of Living Wills and Other Advance Directives
Living wills and advance directives are crucial legal documents that outline an individual's healthcare preferences when they cannot make decisions themselves, enhancing patient autonomy and alleviating family stress during medical crises. The article emphasizes the need for these documents to be personalized, legally valid, and regularly updated, while also encouraging communication about end-of-life wishes among family members and healthcare providers.
A Detailed Exploration of Living Wills and Advance Directives
The article examines living wills and advance directives, highlighting their significance in expressing healthcare preferences for those unable to communicate due to illness or incapacity. It discusses their historical development, legal components, limitations, practical drafting advice, and the importance of clear communication among families and healthcare professionals regarding end-of-life decisions.
Comprehensive Guide to Medicare Coverage for Hospice Care
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Interior
Building
Bedroom
Landscaping
Waiting Area
