Bancroft Healthcare Center

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Bancroft Healthcare Center

1475 Bancroft Avenue, San Leandro, CA 94577

For more information about senior living options: (844) 490-3973

3.3 from 7 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
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1 stars
3

Skilled Nursing Facility

Overall Review of Bancroft Healthcare Center

Pros

  • pro The staff are very friendly, responsible, and skilled.
  • pro They take very good care of the mother.
  • pro The owner and management, CNAs, and nurses provide good care.
  • pro The mother is very satisfied and well cared for.
  • pro The staff are very attentive to patient and family needs, and the rehab is phenomenal.

Cons

  • pro The facility smelled like urine.
  • pro The staff were rude and unprofessional.
  • pro The patient looked unkempt and very unhappy.

Review

The experiences shared about this facility reveal a wide range of moments, all centered on the core mission of caring for residents and supporting their families. Many reviewers paint a picture of a warm, welcoming environment where the staff are described as very friendly, responsible, and skilled. They emphasize that their loved ones are treated with genuine care and attention, and they express deep gratitude for the dedication they see from the team. One reviewer even summed it up with heartfelt thanks and blessings, noting how grateful they are for the people who care for their mom, and how much they appreciate everyone involved.

Alongside the glowing praise, there is also a cautionary voice that highlights a different side of the experience. A reviewer described arriving at the facility and noticing a smell of urine, along with concerns about staff behavior - specifically that the staff were rude and unprofessional - and about the patient appearing unkept and unhappy. This account underscores that not every visit or interaction may align with everyone's expectations, and it points to the importance of cleanliness, professionalism, and bedside demeanor in shaping overall impressions.

Despite that single critical perspective, other reviewers emphasize the strengths of the leadership team and the caregivers who interact closely with residents. One person highlighted "nothing but a good experience with the owner and management, CNA's and nurses," noting that their mother really likes living there and that the staff are attentive. This reflects a trust in the facility's leadership and a belief that the team can deliver consistent, quality care that resonates with families who rely on them.

Another strong thread across the reviews is the attentiveness shown to both patients and their families. In particular, the feedback praising the staff's attention to the needs of the patients is complemented by recognition of the emotional and logistical support provided to families. The sense that the facility is responsive to questions, concerns, and the daily rhythms of family life contributes to a feeling of partnership between the residents, their loved ones, and the care team.

The rehab program is singled out as a standout feature in one of the reviews, described as "phenomenal." This suggests that beyond daily caregiving, the facility offers a robust rehabilitation component that delivers meaningful progress for residents. When combined with the attentiveness to both patient and family needs, this aspect helps paint a picture of a place where recovery and everyday well-being are pursued with vigor and expertise.

Taken together, these experiences suggest a facility that is capable of delivering compassionate, high-quality care, with staff who are often praised for their friendliness, professionalism, and dedication. At the same time, the contrasting report reminds us that not every encounter will meet every standard, and it highlights the ongoing importance of cleanliness, respectful communication, and consistent bedside care. For families considering this facility, the message is clear: there are many positive, affirming experiences, but it can be helpful to observe a few visits, talk with staff, and assess how well the environment aligns with their loved one's needs and expectations.

Features

Housing

  • 36 resident community capacity 36 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Metropolitan Oakland International (4 miles away) Metropolitan Oakland International (4 miles away)
  • San Francisco International (14 miles away) San Francisco International (14 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bancroft Healthcare Center in San Leandro, CA is a fully furnished assisted living community that offers a comfortable and convenient living environment for seniors. Residents can enjoy the amenities provided, including cable or satellite TV, Wi-Fi/high-speed internet, and a small library to engage in their hobbies. The dining room offers restaurant-style meals with special dietary restrictions taken into consideration.

The care services at Bancroft Healthcare Center ensure that seniors receive round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also provides medication management and supports residents with diabetes through specialized diets. Additionally, there is a mental wellness program that focuses on promoting emotional well-being.

Residents have access to outdoor spaces and a garden where they can relax and unwind. Housekeeping services are provided to ensure a clean living environment. For those who require move-in coordination, the staff is available to assist in making the transition smooth.

The location of Bancroft Healthcare Center offers convenience with several nearby amenities. There are cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals in close proximity. This allows residents to easily access various services and recreational activities.

Overall, Bancroft Healthcare Center provides a comprehensive assisted living experience with attentive care services, diverse amenities, and a convenient location for seniors seeking support and comfort in their daily lives.

Nearby Places of Interest

This area of San Leandro, California, offers a convenient and well-connected location with essential amenities nearby. There are multiple pharmacies within a short distance, making it easy to access medication and healthcare services. A variety of restaurants cater to different tastes, and there are several parks for leisurely walks or outdoor activities. Places of worship offer spiritual support, and hospitals are easily accessible for medical care. Transportation options include the Oakland International Airport and BART stations for travel convenience. Nearby cafes provide opportunities for socializing or enjoying a cup of coffee. Additionally, there are reputable physicians' offices in the vicinity for healthcare needs. Overall, this neighborhood provides a mix of practical amenities and recreational opportunities suitable for senior living.

Pharmacies

  • Rite Aid (0.5 miles)
  • Kaiser Permanente Pharmacy (1.6 miles)
  • Walgreens (2.8 miles)
  • Walgreens (4.2 miles)
  • Walgreens (4.4 miles)
  • Safeway Pharmacy (4.5 miles)
  • CVS Pharmacy (4.7 miles)

Restaurants

  • Top Hatters Kitchen & Bar (0.9 miles)
  • In-N-Out Burger (2.8 miles)
  • McDonald's (3.9 miles)
  • Chipotle Mexican Grill (4.4 miles)
  • McDonald's (4.7 miles)
  • McDonald's (5.4 miles)
  • Nido’s Backyard (8 miles)

Parks

  • Chabot Park (0.9 miles)
  • Lake Chabot Regional Park (2.6 miles)
  • Castro Valley Park and Community Center (3.4 miles)
  • Parsons Park (3.5 miles)
  • Lincoln Park (5.1 miles)
  • Redwood Regional Park (5.3 miles)
  • Bay Trees Park (5.3 miles)

Places of Worship

  • Bethel Presbyterian Church Of San Leandro (1.1 miles)
  • First Baptist Church Of Castro Valley (4.2 miles)
  • Bay Area Chinese Bible Church (5 miles)

Hospitals

  • Kaiser Permanente San Leandro Labor & Delivery (1.5 miles)
  • Kaiser Permanente Post-Acute Care Center (3.2 miles)
  • Eden Medical Center (3.7 miles)
  • Highland Hospital (6.8 miles)
  • Kaiser OB-GYN (9 miles)
  • Kaiser Permanente Oakland Medical Center (9.1 miles)
  • Sutter Alta Bates Summit Medical Center: Summit Camps (9.1 miles)

Transportation

  • JSX (3.2 miles)
  • Southwest Airlines Ticket Counter (3.7 miles)
  • Terminal 2 (3.7 miles)
  • Oakland International Airport (OAK) (3.7 miles)
  • Escape Lounge (3.8 miles)
  • Castro Valley BART Station (4.6 miles)
  • Fruitvale BART Station (5.4 miles)

Cafes

  • Starbucks (4.3 miles)
  • Starbucks (5.3 miles)
  • Si Si Caffe (7.5 miles)
  • Bicycle Coffee (8.4 miles)
  • Blue Bottle Coffee (9.3 miles)
  • Starbucks (9.7 miles)

Physicians

  • Dr Mark Mandel M.D. - Optima Medical Assoc (5.1 miles)
  • Kaiser Medical Offices (7.1 miles)
  • Kaiser Permanente Pediatrics (7.1 miles)
  • One Medical (8.3 miles)
  • Kaiser Permanente Medical Center - Mosswood Building (9.1 miles)
  • Reproductive Science Center (9.2 miles)

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