Bancroft Healthcare Center in San Leandro, CA

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Bancroft Healthcare Center in San Leandro, CA

1475 Bancroft Avenue, San Leandro, CA 94577

For more information about senior living options: (844) 490-3973

3.3 from 7 reviews
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3 stars
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Skilled Nursing Facility

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    Overall Review of Bancroft Healthcare Center

    Pros

    • pro The staff are very friendly, responsible, and skilled.
    • pro They take good care of residents.
    • pro Families are grateful for the care provided.
    • pro The staff are attentive to residents' needs.
    • pro The rehab program is phenomenal.

    Cons

    • pro The facility smelled like urine.
    • pro The staff were rude and unprofessional.
    • pro The patient looked unkempt and very unhappy.

    Review

    Bancroft Healthcare Center in San Leandro is best for families seeking hands-on, skilled nursing care with a strong emphasis on rehab and attentive, responsive staff. The community tends to draw families who want clear communication from management and a care team that treats the resident as an active partner in recovery. Prospective residents who value rapid rehab progress, consistent nursing attention, and open channels between families and caregivers will likely feel the most confident here. The setting is less about polish and more about substance: capable clinicians, visible care coordination, and a track record of personal involvement from the management team.

    Those who should consider alternatives are those for whom cleanliness and front-line courtesy are non-negotiables. At least one review highlights a pronounced odor and perceived rudness from staff, signaling potential variability in housekeeping standards and customer-service tone. If a spotless environment and uniformly warm, professional interactions across all shifts are critical, this facility might not consistently meet that bar. Families with very high sensitivity to bedside demeanor or who require exceptionally steady consistency from every shift may prefer other options with fewer reports of variability.

    The strongest positives here center on the clinical backbone: attentive, capable staff delivering meaningful care, and a rehab program described as phenomenal. Multiple reviewers note that the owner and management are accessible and that CNAs and nurses provide attentive, compassionate support. When a resident's daily needs are met with skill and warmth, that reduces anxiety for families and accelerates recovery, especially post-acute goals. The combination of hands-on nursing and a rehab emphasis translates into tangible outcomes, with families expressing gratitude and confidence in the care trajectory.

    That same clinical strength is amplified by a facility culture that prioritizes responsiveness to both patient and family needs. Reviews consistently flag strong communication with families and a willingness to adapt to individual preferences. This kind of engagement matters deeply in a senior care setting, where routine changes and medical decisions impact quality of life. Yet the caveat remains: the negative observations about odor and perceived staff rudeness cannot be dismissed as isolated rumors. They point to a potential inconsistency in the everyday experience that families must assess against the clear rehabilitation and caregiving strengths.

    Practical decision logic suggests a two-pronged due diligence. First, visit Bancroft Healthcare Center with a checklist: observe housekeeping practices, speak with frontline staff about their daily routines, and gauge how managers handle concerns when raised. Ask for a tour of the rehab gym, request recent outcomes data, and verify staffing ratios on shifts most relevant to the resident's needs. Second, align expectations with the care goals. If the priority is robust post-acute rehabilitation, rapid progress, and a care team that appears genuinely engaged, Bancroft offers compelling value. If cleanliness, perfectly consistent front-line courtesy, or uniform shift-to-shift behavior are non-negotiable, it may be prudent to compare alternatives.

    In the end, Bancroft Healthcare Center presents a practical, results-driven option for seniors who prize skilled nursing and strong rehabilitation, supported by engaged leadership and real family involvement. The evidence suggests meaningful advantages in recovery-oriented care and responsive, personalized attention, tempered by concerns about cleanliness and occasional gaps in staff demeanor. Families with a clear emphasis on rehab outcomes and close collaboration with a dedicated team will find Bancroft a solid match. Those who cannot overlook environmental cleanliness or the possibility of inconsistent frontline interactions should explore other communities where those dimensions are more consistently prioritized.

    Features

    Housing

    • 36 resident community capacity 36 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Metropolitan Oakland International (4 miles away) Metropolitan Oakland International (4 miles away)
    • San Francisco International (14 miles away) San Francisco International (14 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Bancroft Healthcare Center in San Leandro, CA is a fully furnished assisted living community that offers a comfortable and convenient living environment for seniors. Residents can enjoy the amenities provided, including cable or satellite TV, Wi-Fi/high-speed internet, and a small library to engage in their hobbies. The dining room offers restaurant-style meals with special dietary restrictions taken into consideration.

    The care services at Bancroft Healthcare Center ensure that seniors receive round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also provides medication management and supports residents with diabetes through specialized diets. Additionally, there is a mental wellness program that focuses on promoting emotional well-being.

    Residents have access to outdoor spaces and a garden where they can relax and unwind. Housekeeping services are provided to ensure a clean living environment. For those who require move-in coordination, the staff is available to assist in making the transition smooth.

    The location of Bancroft Healthcare Center offers convenience with several nearby amenities. There are cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals in close proximity. This allows residents to easily access various services and recreational activities.

    Overall, Bancroft Healthcare Center provides a comprehensive assisted living experience with attentive care services, diverse amenities, and a convenient location for seniors seeking support and comfort in their daily lives.

    Nearby Places of Interest

    This area of San Leandro, California, offers a convenient and well-connected location with essential amenities nearby. There are multiple pharmacies within a short distance, making it easy to access medication and healthcare services. A variety of restaurants cater to different tastes, and there are several parks for leisurely walks or outdoor activities. Places of worship offer spiritual support, and hospitals are easily accessible for medical care. Transportation options include the Oakland International Airport and BART stations for travel convenience. Nearby cafes provide opportunities for socializing or enjoying a cup of coffee. Additionally, there are reputable physicians' offices in the vicinity for healthcare needs. Overall, this neighborhood provides a mix of practical amenities and recreational opportunities suitable for senior living.

    Pharmacies

    • Rite Aid (0.5 miles)
    • Kaiser Permanente Pharmacy (1.6 miles)
    • Walgreens (2.8 miles)
    • Walgreens (4.2 miles)
    • Walgreens (4.4 miles)
    • Safeway Pharmacy (4.5 miles)
    • CVS Pharmacy (4.7 miles)

    Restaurants

    • Top Hatters Kitchen & Bar (0.9 miles)
    • In-N-Out Burger (2.8 miles)
    • McDonald's (3.9 miles)
    • Chipotle Mexican Grill (4.4 miles)
    • McDonald's (4.7 miles)
    • McDonald's (5.4 miles)
    • Nido’s Backyard (8 miles)

    Parks

    • Chabot Park (0.9 miles)
    • Lake Chabot Regional Park (2.6 miles)
    • Castro Valley Park and Community Center (3.4 miles)
    • Parsons Park (3.5 miles)
    • Lincoln Park (5.1 miles)
    • Redwood Regional Park (5.3 miles)
    • Bay Trees Park (5.3 miles)

    Places of Worship

    • Bethel Presbyterian Church Of San Leandro (1.1 miles)
    • First Baptist Church Of Castro Valley (4.2 miles)
    • Bay Area Chinese Bible Church (5 miles)

    Hospitals

    • Kaiser Permanente San Leandro Labor & Delivery (1.5 miles)
    • Kaiser Permanente Post-Acute Care Center (3.2 miles)
    • Eden Medical Center (3.7 miles)
    • Highland Hospital (6.8 miles)
    • Kaiser OB-GYN (9 miles)
    • Kaiser Permanente Oakland Medical Center (9.1 miles)
    • Sutter Alta Bates Summit Medical Center: Summit Camps (9.1 miles)

    Transportation

    • JSX (3.2 miles)
    • Southwest Airlines Ticket Counter (3.7 miles)
    • Terminal 2 (3.7 miles)
    • Oakland International Airport (OAK) (3.7 miles)
    • Escape Lounge (3.8 miles)
    • Castro Valley BART Station (4.6 miles)
    • Fruitvale BART Station (5.4 miles)

    Cafes

    • Starbucks (4.3 miles)
    • Starbucks (5.3 miles)
    • Si Si Caffe (7.5 miles)
    • Bicycle Coffee (8.4 miles)
    • Blue Bottle Coffee (9.3 miles)
    • Starbucks (9.7 miles)

    Physicians

    • Dr Mark Mandel M.D. - Optima Medical Assoc (5.1 miles)
    • Kaiser Medical Offices (7.1 miles)
    • Kaiser Permanente Pediatrics (7.1 miles)
    • One Medical (8.3 miles)
    • Kaiser Permanente Medical Center - Mosswood Building (9.1 miles)
    • Reproductive Science Center (9.2 miles)

    Frequently Asked Questions

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