Herman Health Care Center
Save2295 Plummer Avenue, San Jose, CA 95125
For more information about senior living options: (844) 490-3973
The collection of remarks about this facility reveals a striking mix of loyalty, gratitude, and serious concern. On one hand, several voices speak with warmth about family members who seem to have found steadiness and humane care within its walls. On the other hand, there are sharp accusations about theft, poor communication, and a sense that safety and dignity are sometimes at risk. Taken together, the notes sketch a landscape where compassionate, attentive staff and troubling gaps in everyday operations sit side by side, leaving families with divided impressions and difficult choices.
One of the more jarring pieces of feedback centers on a troubling personal loss: clothes that belonged to a loved one have gone missing during visits, and none of those clothes are present when family members return to check. The reviewer notes that this situation persists even as they visit, creating a sense of disorder and concern about belongings and oversight. The lack of visible explanations or accountability around what happened to the clothing adds to a perception that some basic safeguards are not being consistently maintained, which understandably fuels distrust and anxiety among families who are trying to support someone they care about.
Another voice in the mix offers a harsher assessment, implying that the facility does not deserve even modest praise. It is described as a place that feels "horrible" for both patients and staff, with a rough rating of four out of five stars being contested or rejected outright by the reviewer. This perspective contrasts sharply with the more positive notes that appear elsewhere and underscores how opinions about the same environment can diverge dramatically when experiences differ from person to person, or when expectations about safety, respect, and quality of life clash with what is observed in daily routines.
Yet amid the criticisms, there is also a thread of steady, long-term satisfaction. A sister who has been at the facility for many years is cited as a stable presence, with experiences that stand out because she has remained comfortable there over time. The reviewer emphasizes that she is not heavily medicated, which matters to family members who value the ability to communicate and interact with her despite her disabilities. This account highlights a core strength of the place: when skilled staff provide attentive care, people can stay connected and engaged, and families feel that their loved ones are being treated with dignity and respect.
There is also a grateful acknowledgment of specific individuals who have went above and beyond. Ivanna is singled out for special thanks in caring for an elderly uncle in his final days. The reviewer describes Ivanna and the team as compassionate and diligent, doing what it takes to keep him comfortable and supported during the end-of-life period. The message emphasizes that the care provided during a difficult time was meaningful, and it offers a clear contrast to some of the broader complaints by focusing on the humane, personalized attention that can make a difference in such moments.
At the same time, another critique zeroes in on communication problems that undermine confidence in the facility. The criticism is blunt: communication is terrible, and simply leaving a voicemail often yields little to no response for a week or more. When a callback does arrive, the reviewer feels that messages aren't listened to, as if important details are missed or ignored. The recurring image is one of staff who are perpetually occupied by meetings and thus unreachable at needed moments, leaving families feeling sidelined and unheard during a time when timely information can be crucial.
A final, stark note underscores the gravity of these concerns: one reviewer describes the place as "the worst place to put someone you love" and suggests that it is dangerous to be a patient there. The incomplete, clipped closing leaves an impression of alarm and urgency, signaling that for some families the combination of safety concerns, emotional toll, and communication failures outweigh any positive experiences they may have encountered. It is a sobering reminder that even when some staff members demonstrate care and some residents thrive, there remain serious risks and gaps that require attention.
Taken together, the reviews portray a facility capable of delivering meaningful, compassionate care in certain circumstances - especially when specific staff members show dedication and when residents are not overwhelmed by medications or cognitive challenges. But they also reveal troubling patterns: belongings going missing, inconsistent or delayed communication, and a perception among some families that the environment can feel unsafe or unsupportive for their loved ones. For families evaluating this place, the message is thus mixed and nuanced. It suggests that positive experiences are possible and real, but they are contingent on reliable systems, transparent communication, and consistent, respectful treatment of residents.
Herman Health Care Center in San Jose, CA is a well-equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features an on-site beauty salon for residents to pamper themselves and maintain their appearance. Each room is fully furnished and equipped with cable or satellite TV, ensuring entertainment options for residents. Community operated transportation is available for outings and appointments, making it convenient for residents to get around.
For those who enjoy technology, there is a computer center with access to Wi-Fi/high-speed internet. The dining room offers restaurant-style meals prepared by the staff, catering to special dietary restrictions if needed. Housekeeping services are provided to keep the living spaces clean and tidy.
There are several recreational areas within the community, including a fitness room and gaming room, where residents can stay physically active or engage in leisure activities. A small library provides opportunities for reading and quiet relaxation. Outdoor spaces like gardens offer a serene environment where residents can enjoy fresh air and nature.
Care services at Herman Health Care Center include 24-hour call systems and supervision to ensure the safety and well-being of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. The staff also provides medication management services to ensure proper administration.
For those with specific dietary needs like diabetes diets or special dietary restrictions, customized meal preparation and service are offered. A mental wellness program is in place to support the emotional health of residents. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.
Extra amenities include move-in coordination assistance for a smooth transition into the community. Residents can also take advantage of concierge services for any additional needs they may have. Fitness programs keep residents active, while planned day trips offer opportunities for exploration beyond the community. Resident-run activities encourage socialization among peers, while scheduled daily activities keep residents engaged.
Herman Health Care Center is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to various amenities and services in the surrounding area.
Herman Health Care Center is located at 2295 Plummer Avenue, San Jose, CA 95125 in Santa Clara County, California
Herman Health Care Center on seniors.fyi includes 16 photos including images showing outdoor, trees, landscaping, interior, garden, dining, television, physical therapy, and more.
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