Casa Bonita Convalescent Hospital

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  • Interior

    A cozy waiting room with comfortable seating and warm lighting.

  • Outdoors

    A sign on a brick wall in front of a building surrounded by trees.

  • Building

    A mid-century modern house with a well-kept lawn and an American flag flying above.

  • Architecture

    A modern building entrance with large red planters, an American flag, and palm trees under a clear blue sky.

  • Bedroom

    A bright room with a hospital bed, floral bedspread, and large window.

  • Trees

    A hospital parking lot with several cars and a sign indicating 'Bonita Convalescent Hospital' surrounded by trees.

  • Garden

    A sunny outdoor patio area with tables, chairs, and umbrellas.

Casa Bonita Convalescent Hospital

535 East Bonita Avenue, San Dimas, CA 91773

For more information about senior living options: (844) 490-3973

3.6 from 31 reviews
5 stars
17
4 stars
1
3 stars
2
2 stars
5
1 stars
6

Skilled Nursing Facility

Overall Review of Casa Bonita Convalescent Hospital

Pros

  • pro Dexter Silva and Nurse Lady made the elderly mother's admission very smooth.
  • pro The staff were very attentive to the mother's needs.
  • pro The staff were helpful, and the patient enjoyed his stay.
  • pro The staff are very personal and eager to serve, and the food is good, healthy, and fresh.
  • pro Jose helped find a placement for a friend, and she is now well cared for.
  • pro The administrator Richard is a delight.
  • pro The facility smells nice, and staff answer the phone promptly and are responsive.
  • pro Tours were welcoming and informative, and staff across administration, admitting, and nursing were helpful.
  • pro The facility is well run, and staff treat patients with respect and dignity.
  • pro The building looks new and feels like home for residents.
  • pro Great nurses who clearly love their jobs.
  • pro Dr. Collins and staff saved the mom's life.

Cons

  • pro The reviewer describes the service as poor.
  • pro The reviewer calls it the worst experience of their life.
  • pro The reviewer reports being rudely refused and questioned about their integrity when requesting a document.
  • pro The reviewer states they have not seen their father for two months, with no visiting or television offered.
  • pro The reviewer describes the facility as terrible, with staffing shortages and lack of follow-through on family concerns and medical questions.
  • pro The reviewer notes the room was nearly 80 degrees and could not be adjusted.
  • pro The reviewer claims the facility is infested with cockroaches.

Review

Caregiving for a loved one never comes with a single verdict. It's a mosaic of moments - small touches of kindness, moments of frustration, and everything in between that shapes how a family views the care their relative receives. In the stories gathered here, the through-line is clear: when the staff listen, respond, and treat residents with dignity, families feel reassured and grateful; when communications falter or expectations aren't met, concern and disappointment quickly rise to the surface. Taken together, the reviews reveal an environment that can shine in some moments and fall short in others, underscoring the need to be present, ask questions, and advocate for what a loved one needs.

Several accounts begin with praise for smooth transitions into care and attentive, compassionate staff. A 90-year-old mother was transferred with a process described as "very smooth," thanks in large part to the efforts of Dexter Silva and Nurse Lady. The family was hopeful that she would settle in well and that the staff would continue to attend to her needs with the same attentiveness shown during admission. Similar appreciation appears in other notes where families recount their relatives receiving careful attention during hospitalization or convalescence, with staff described as patient, responsive, and genuinely engaged in giving their best care. In one case, a mother in the hospital was said to be "very happy with the services," with staff described as personal and eager to serve, and even the food credited as good, healthy, and fresh. The sentiment is consistent across some entries that highlight the facility's warmth, organization, and the willingness of team members to go the extra mile.

Positive experiences extend to practical and personal touches that families value. One reviewer spoke of a staff member named Jose who assisted in locating a suitable placement for a friend, underscoring the importance of navigation and support outside day-to-day care. The administrator Richard is repeatedly praised as a source of calm and reliability, with remarks that the facility "smells nice," that calls are answered promptly, and that the overall environment for those needing Physical Therapy is encouraging and well managed. Tours of the facility are mentioned as helpful in making decisions, and the Thess RN supervisor is singled out for commendation, indicating that leadership and skilled nursing supervision can leave a lasting, positive impression on families as they learn more about a place before committing to care.

Yet the stories also caution that experiences can take a sharp turn. One family described "poor service" and a feeling of being trapped in a situation that became "the worst experience I've had in my life." This stark negative view highlights the emotional weight for families when discharge or movement is impeded or when expectations about care do not align with reality. Other entries convey a sense of betrayal or disappointment after initially favorable impressions. A parent who started with gratitude for kindness and cleanliness later recounted a distressing turn - difficulties in obtaining a single medical record, confrontations with staff, and a period of time in which a loved one was not seen, along with a lack of visiting or television offerings. These experiences illustrate how communication gaps and administrative friction can erode trust even when direct patient care may be solid.

The spectrum widens further with careful testimonials that applaud specific elements while acknowledging serious concerns. Several comments commend the facility's environment: clean spaces, an inviting lobby, and well-maintained outdoor areas that facilitate family visits. The same voices also mention robust activity calendars and a sense that leadership is connected to daily care, with mentions of specific staff members who make a difference in Alfred's comfort and well-being, further reinforcing the idea that a well-run facility is as much about culture as it is about rooms and meals. Individual names - Celine Kretz, Albert, Mary, Puri - appear as anchors in the narrative, painting a picture of a team that can personalize care and respond to family concerns in meaningful ways.

But even in the midst of positives, some entries remind us of the harsher realities that can accompany long-term care settings. Some reviewers report highly challenging conditions: reports of infestation and calls for Department of Health involvement, complaints about excessive heat in rooms, and general concerns about staffing shortages. One contributor contrasts experiences by noting a different facility's failures - medications not being given on time, staff hostility toward patients, and a general sense of danger - against which Casa Bonita is sometimes pushed to appear as notably better, albeit not flawless. The juxtaposition emphasizes how critical consistent staffing, timely medications, and respectful, supportive treatment are to residents' safety and dignity, and how quickly lapses in those areas color a family's overall assessment.

As the narratives converge toward their conclusions, a clear message emerges: the care experience is deeply personal and highly variable. Some reviewers close with expressions of gratitude for the compassionate, attentive care their loved ones received, grateful for exceptional nurses and supportive administrators, and acknowledging the emotional labor that care staff perform daily. Others end on a sobering note about what went wrong - unmet expectations, bureaucratic roadblocks, or distressing interpersonal dynamics that overshadow the day-to-day kindness that did exist. The common thread across these endings is resilience and a call for ongoing dialogue - families encouraged to speak up when something doesn't feel right, to celebrate when care is commendable, and to maintain hope while staying grounded in the realities of caregiving.

In the end, the stories speak to a care landscape where good care can feel transformative and where even passionate, diligent teams can be undone by gaps in communication, resources, or process. They remind us that the best care emerges when administrators, nurses, and support staff work in harmony with families - listening carefully, acting promptly, and making room for both medical needs and the emotional realities of those who rely on them. For anyone navigating similar decisions, these perspectives offer a candid snapshot of what to look for: a welcoming, clean environment; staff who know residents by name and remember their preferences; and leaders who are visible, responsive, and committed to continuous improvement. Above all, they invite a continued, shared commitment to speaking up for loved ones, staying present, and recognizing the everyday acts of care that truly make a difference.

Features

Housing

  • 106 resident community capacity 106 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (12 miles away) Ontario International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Casa Bonita Convalescent Hospital in San Dimas, CA is a welcoming and comfortable assisted living community that provides exceptional care services and a wide range of amenities to meet the needs of its residents. Our residents can enjoy the conveniences of a beauty salon, cable or satellite TV, a computer center, gaming room, fitness room, and small library. They can also take advantage of our outdoor space and garden for relaxation and socialization.

At Casa Bonita Convalescent Hospital, we offer fully furnished private rooms with private bathrooms to ensure maximum comfort and privacy for our residents. Our dining room offers restaurant-style dining with special dietary options available for those with specific restrictions. Housekeeping services are provided to maintain a clean and organized living environment.

We understand the importance of maintaining an active and fulfilling lifestyle, which is why we offer a variety of activities for our residents to participate in. From fitness programs and planned day trips to resident-run activities and scheduled daily activities, there is always something engaging happening at our community. Concierge services are also available to assist residents with any additional needs or requests they may have.

Our care services include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized care for individuals requiring diabetes management as well as medication management services. Our mental wellness program ensures that residents receive the emotional support they need.

Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options, our community provides ease of access to essential amenities and services outside our premises.

At Casa Bonita Convalescent Hospital in San Dimas, CA, we prioritize the health and well-being of our residents while ensuring they have a comfortable and enjoyable living experience.

Nearby Places of Interest

Hospitals

  • Casa Bonita (0 miles)
  • Pomona Valley Hospital Medical Center (3.4 miles)
  • Rowland Convalescent Hospital (5.9 miles)
  • Kindred Hospital San Gabriel Valley (7 miles)
  • San Antonio Community Hospital Maternity Information Services (9.2 miles)
  • San Antonio Medical Center (9.3 miles)

Restaurants

  • Raging Waters (1.2 miles)
  • Old Stump Brewing Co. (2.6 miles)
  • In-N-Out Burger (4.3 miles)
  • Bardot (4.7 miles)
  • In-N-Out Burger (5.5 miles)
  • Golden Corral (5.5 miles)
  • In-N-Out Burger (5.9 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walmart Pharmacy (1.8 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (4.4 miles)

Physicians

  • Foothill Dermatology Medical Center (1.9 miles)
  • Healthcare Partners (2.2 miles)
  • Inland Neurosurgery Institute (3.1 miles)
  • Chapparal Medical Group (3.5 miles)
  • The Robert & Beverly Lewis Family Cancer Care Center (3.6 miles)
  • Glendora Dentistry (4.1 miles)
  • Heavenly 3D 4D Ultrasounds (7 miles)

Places of Worship

  • Real Life (2.3 miles)
  • Charisma Life Church (3.2 miles)
  • Calvary Chapel Golden Springs (7.4 miles)
  • St Anthony's Catholic Church (8.1 miles)
  • First Presbyterian Church Upland (8.3 miles)

Parks

  • Frank G. Bonelli Regional Park (2.4 miles)
  • Pantera Park (6.5 miles)
  • Creekside Park (7.3 miles)
  • Citrus Park (7.7 miles)
  • Chino Hills Community Park (8.8 miles)
  • Ruben S Ayala Park (9 miles)

Transportation

  • Pomona Station (2.7 miles)
  • Montclair Metrolink Station (5.9 miles)

Cafes

  • The Donut Man (3.3 miles)
  • Starbucks (3.8 miles)
  • Starbucks (4.6 miles)
  • Starbucks (5.4 miles)
  • Starbucks (5.7 miles)
  • The Coffee Bean and Tea Leaf (6 miles)
  • Starbucks (7.2 miles)

Theaters

  • AMC DINE-IN Montclair Place 12 (6.1 miles)
  • Harkins Theatres Chino Hills 18 (7.4 miles)

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