FountainGlen at Sunnyside in San Dimas, CA

Pros

• Sunnyside's management and maintenance teams are described as awesome, helpful, and professional.
• The community is a very quiet, safe, and well-kept place to live.
• Maintenance requests are handled quickly and efficiently, with staff like Sergio delivering excellent service.
• The staff are friendly, respectful, and attentive to residents' needs.
• Sunnyside is a great place to live, with a welcoming atmosphere and supportive neighbors.
• The facilities and grounds are clean and well maintained, with pleasant landscaping and convenient amenities nearby.
• Tours of Sunnyside are informative and leave visitors with a positive impression of the staff's customer service.

Cons

• The roach problem is persistent and management doesn’t do enough to address it.
• The management is rude and hateful, creating a fearful environment where residents fear eviction.
• There are too many cockroaches and rats in units, and pest control attempts have been ineffective.
• Maintenance responses are slow and sometimes ineffective, with safety hazards like steep ramps and uneven sidewalks not addressed.
• The rent policy forces a one-year lease and imposes higher month-to-month charges, which many see as unfair.
• There is no on-site apartment manager after hours, leaving emergencies unanswered.
• The appliances are old and inefficient, with drafts that drive up heating costs.
• The parking situation is unfavorable and residents risk towing or other issues.

Review

FountainGlen at Sunnyside in San Dimas is best suited for active-minded seniors who prize a quiet, well-maintained, long-standing community and who want ready access to everyday services without relying on a car for every errand. The property tends to attract residents who value a calm, neighborly atmosphere, strong on-site maintenance, and a staff team that feels like a trusted extension of family. It works especially well for couples and singles who don’t require expansive living space, are content with efficient layouts, and want to be near shopping, a fire station, and medical facilities. For those who crave large apartments, frequent organized programming, or a high-energy, bustle-filled campus, this may feel insufficient and could lead to a sense of missing the mark.

Alternatives are worth weighing for several reasons. Prospective residents who prioritize generous square footage or a more robust calendar of social activities may be better served elsewhere. A few critics cite small unit sizes and, at times, uneven experiences with management, particularly around after-hours access and responsiveness. There are also persistent concerns about pests in some units, and a few tenants describe policies or rent terms that feel rigid or punitive. For residents who place a premium on a flawless pest control program, consistently proactive 24/7 on-site management, or ultra-modern appliances across every unit, the Sunnyside experience may fall short of expectations. In short, consider other options if apartment size, predictable after-hours support, or airtight pest control are must-haves.

The strongest offsets to the downsides lie in the heart of FountainGlen Sunnyside: the people and the processes. The management and maintenance team, headlined by Mickie, Amaureen, and Sergio, emerge as the community’s superpower. Residents repeatedly describe a “dream team” that stays on top of issues, communicates clearly, and treats residents with genuine care. Maintenance is consistently praised for speed, professionalism, and thoroughness, from fixing sinks and doors to installing new appliances and addressing climate-related needs. This responsiveness translates into real daily benefits: fewer disruptions, quicker repairs, and a palpable sense of reliability that softens the sting of smaller apartment footprints or occasional service hiccups. The positive energy of the staff also reinforces a sense of safety and belonging, with long-tenured residents noting how the team has steered the complex through updates, renovations, and routine improvements with steady competence.

Beyond the staff, the physical and locational advantages reinforce the decision to choose Sunnyside. The grounds are described as well-kept, with a quiet, safe atmosphere that makes it easy to relax after a day’s routine. The community is pet-friendly, a meaningful factor for seniors who don’t want to leave furry companions behind. The setting is exceptionally walkable: stores, a hospital, a fire department, and essential services are within short reach, often just outside the gates or a brief stroll away. The pool, garden areas, and the sense of neighborliness contribute to a lifestyle that supports light, regular activity and social connection without forcing participation in a fixed or burdensome program. For residents who value practical convenience and a cohesive, low-stress daily rhythm, Sunnyside delivers.

Yet the reviews do not ignore the friction points. Availability of off-hours on-site management is sometimes lacking, and a few residents describe challenges around parking and gate access that can complicate visits or guest stays. The roach issues mentioned by several tenants cannot be dismissed; while some units are well-controlled, others experience recurring pest problems that no single maintenance visit seems to fully resolve. Appliance age varies, with a candid note that some kitchens feature older models, drafts from windows, and carpets that feel dated, which adds up to comfort and efficiency concerns for those seeking a near-new, turnkey feel. While these cons are not universally crippling, they shape a decision around whether Sunnyside’s core strengths align with the expectations of a given resident.

In the end, the pros and cons converge on a practical, decision-focused calculus. For buyers who value a stable, caring leadership team, rapid maintenance, and a quiet, well-kept landscape with easy access to daily needs, FountainGlen Sunnyside represents strong, dependable value. The trade-offs, compact living space, occasional pest challenges, parking quirks, and variable after-hours responsiveness, are not invisible, but they are often outweighed by a proven, resident-centered culture and the tangible warmth of a community that genuinely feels like home. Those who can tolerate smaller apartments, are prepared to engage with a robust but imperfect pest-control picture, and accept occasional policy or lease surprises will likely find Sunnyside to be a smart, prudent choice. For others, especially those needing larger homes, a more aggressive pest-management program, or a more consistently available on-site manager around the clock, exploring a few other 55+ communities in the area may be warranted. Before deciding, visit with the “dream team” in mind: observe how Mickie, Amaureen, and Sergio respond to a live walkthrough, inquire about current pest-control plans, tour a unit to judge size and layout, and confirm parking and guest-access policies in person. The right fit will feel both practical and homey, backed by a staff that makes every reasonable effort to keep life in Sunnyside smooth and secure.

Hospitals

• Casa Bonita (0.4 miles)
• Pomona Valley Hospital Medical Center (3.6 miles)
• Rowland Convalescent Hospital (5.5 miles)
• Kindred Hospital San Gabriel Valley (6.6 miles)
• San Antonio Community Hospital Maternity Information Services (9.6 miles)
• San Antonio Medical Center (9.7 miles)
• City Of Hope (9.7 miles)

Restaurants

• Raging Waters (0.9 miles)
• Old Stump Brewing Co. (2.9 miles)
• In-N-Out Burger (4 miles)
• Bardot (5 miles)
• In-N-Out Burger (5 miles)
• Golden Corral (5.5 miles)
• In-N-Out Burger (5.7 miles)

Pharmacies

• Walgreens (1.4 miles)
• Walmart Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4.2 miles)

Physicians

• Foothill Dermatology Medical Center (1.8 miles)
• Healthcare Partners (2 miles)
• Inland Neurosurgery Institute (3.4 miles)
• Chapparal Medical Group (3.7 miles)
• Glendora Dentistry (3.9 miles)
• The Robert & Beverly Lewis Family Cancer Care Center (3.9 miles)
• Heavenly 3D 4D Ultrasounds (7.4 miles)

Places of Worship

• Real Life (2 miles)
• Charisma Life Church (3.5 miles)
• Calvary Chapel Golden Springs (7.2 miles)
• St Anthony's Catholic Church (8.6 miles)
• First Presbyterian Church Upland (8.7 miles)

Parks

• Frank G. Bonelli Regional Park (2.1 miles)
• Pantera Park (6.4 miles)
• Creekside Park (6.9 miles)
• Citrus Park (8 miles)
• Chino Hills Community Park (8.8 miles)
• Ruben S Ayala Park (9.1 miles)

Transportation

• Pomona Station (3 miles)
• Montclair Metrolink Station (6.3 miles)

Cafes

• The Donut Man (3.1 miles)
• Starbucks (3.9 miles)
• Starbucks (4.4 miles)
• Starbucks (5 miles)
• Starbucks (5.3 miles)
• The Coffee Bean and Tea Leaf (5.8 miles)
• Starbucks (7 miles)

Theaters

• AMC DINE-IN Montclair Place 12 (6.4 miles)
• Harkins Theatres Chino Hills 18 (7.4 miles)