Saint Claire's Nursing Center

Pros

• The staff at St. Claire's is kind, courteous, and compassionate, providing great care to residents.
• The facility is clean and well-maintained compared to other places visited.
• Residents receive practical and efficient care delivered with compassion and respect for their dignity.
• Staff members make a concerted effort to keep residents clean and ensure their personal hygiene needs are met.
• Positive interactions between staff and residents create a supportive environment that feels uplifting rather than depressing.
• The hospice team offers exceptional support during difficult times, focusing on keeping patients comfortable in end-of-life care situations.

Cons

• The care provided at St. Claire’s is very poor due to constant short-staffing and inadequate supplies for nurses and CNAs.
• Administrative employees are described as rude, indicating poor management and organization within the facility.
• The building is old and poorly maintained, with issues like water leakage in bathrooms and malfunctioning resident beds.
• A resident waited 45 minutes for staff to respond to his call light multiple times, highlighting a lack of timely assistance.
• It took an excessive two weeks to replace a broken wheelchair arm, demonstrating inefficiency in addressing equipment needs.
• A fall risk resident was left unattended, resulting in a fall, which indicates negligence in monitoring vulnerable patients.
• An eye infection was not treated until family intervention, showing inadequate medical attention from staff.
• A resident developed pressure sores and cellulitis due to neglectful care before being admitted to the hospital ER.
• Overall physical condition of residents declined during their stay, suggesting insufficient care practices within the facility.

Review

St. Claire's nursing facility has elicited a range of responses from families of residents, presenting a complex and multifaceted view of the care provided within its walls. On one hand, some families have expressed immense gratitude for the exceptional care their loved ones have received. In particular, one reviewer highlighted the kindness and courtesy offered by the staff and praised the cleanliness of the facility compared to others they had visited. This family felt satisfied with the overall treatment their elderly relative received during her year-long stay at St. Claire’s, noting that staff members made efforts to provide attentive care in a well-maintained environment.

Contrastingly, significant concerns have also been raised about the quality of care at St. Claire’s, with some families warning against utilizing the facility for skilled nursing or long-term care needs. One reviewer described it as "the worst place" for such services, citing issues like chronic understaffing and inadequate supplies that hinder nurses and certified nursing assistants (CNAs) from performing their duties effectively. The review painted a troubling picture of poor management and unresponsive administrative staff that contributed to an overall lack of organization in patient care if not outright neglect.

Perhaps most distressing were accounts concerning severe lapses in personal care and safety protocols that led to preventable complications among residents. A grieving family recounted a frustrating experience with their brother who was left unattended despite being identified as a fall risk—a scenario that culminated in him sustaining serious injuries requiring hospitalization due to pressure sores and cellulitis before he ultimately succumbed to his health complications while in intensive care. They noted prolonged waits for assistance when using call lights; on one occasion, they stated that their brother waited 45 minutes to receive help after pressing his call button multiple times.

Even amidst these alarming accounts, other reviewers discovered aspects of St. Claire’s operations deserving commendation – emphasizing compassionate interactions between staff members and residents aimed at maintaining dignity throughout each resident's daily life. For instance, one family observed consistent attention toward hygiene—ensuring residents were bathed regularly, soiled garments were promptly changed, and living spaces remained clean throughout each day—signifying an effort by staff to maintain both physical cleanliness and emotional comfort within the facility’s everyday routines.

The experiences mentioned highlight both extremes: instances where patients thrived under attentively managed conditions versus troubling reports indicative of systemic challenges impacting operational efficiency and caregiving standards at St. Claire’s. While some reviews underscore moments of warmth reflected in supportive staff interactions especially during palliative care periods—highlighting how crucial compassion can be during end-of-life stages—others illustrate shocking deficiencies in basic patient safety measures.

Ultimately, this duality paints a nuanced portrait; it showcases how patient experiences can vary significantly based on numerous factors including staffing levels at any given time or management decisions regarding resource allocation within this aged infrastructure. Families navigating skilled nursing or long-term care options should weigh these testimonials carefully when considering potential placements for their loved ones—recognizing both commendable practices found at certain points alongside critical areas requiring urgent improvement if St. Claire's aims to enhance its reputation moving forward.

Pharmacies

• CVS Pharmacy (1.2 miles)
• Save Mart Supermarkets (1.4 miles)
• Walgreens (1.6 miles)
• Kaiser South Tower Pharmacy (1.6 miles)
• Valley Pharmacy (2.1 miles)
• Leader Pharmacies (2.1 miles)
• Rite Aid (2.4 miles)

Physicians

• Kaiser Permanente Medical Group (1.4 miles)
• NVISION Eye Centers - Sacramento (2 miles)
• Sacramento County Primary Care Center (4 miles)
• Health Care for Women Medical Group (4.3 miles)
• Pramila Penta MD (4.8 miles)
• Site for Sore Eyes - Pocket (4.9 miles)
• EyeOptics Optometry Center (5 miles)

Hospitals

• Kaiser Permanente South Sacramento Medical Center (1.5 miles)
• Sutter Center for Psychiatry (4.2 miles)

Restaurants

• Taqueria Hecho En Mexico (1.8 miles)
• Chando's Tacos (2.6 miles)
• Subway (3.4 miles)
• Chick-Fil-A (3.7 miles)
• Auntie Anne's (4 miles)
• Snowfox Sushi (4 miles)
• Wendy's (4.1 miles)

Places of Worship

• New Hope Community Church Sacramento (3.6 miles)

Theaters

• Regal Delta Shores & Imax (3.8 miles)

Cafes

• Starbucks (4.1 miles)
• Starbucks (4.6 miles)
• Starbucks (4.7 miles)
• Starbucks (4.8 miles)
• Dutch Bros Coffee (4.9 miles)
• Chocolate Fish Coffee Roasters (4.9 miles)
• Starbucks (5 miles)

Parks

• Laguna Community Park (4.3 miles)
• Curtis Park (4.5 miles)
• Kobe’s Bark Path (5 miles)
• Glenbrook Park (5.2 miles)
• William Land Park (5.3 miles)
• Oak Meadow Park (5.6 miles)