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Rancho Mesa Care Center in Alta Loma, CA

Rancho Mesa Care Center is a nursing home community in Alta Loma, CA.

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Rancho Mesa Care Center in Alta Loma, CA

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9333 La Mesa Drive, Alta Loma, CA 91701

For more information about senior living options: (866) 208-4318

3.1 from 39 reviews
5 stars
15
4 stars
5
3 stars
1
2 stars
3
1 stars
15

Overall Review of Rancho Mesa Care Center

caveat 10 reviews mention this

Call response and medication timing

Several residents’ families report slow or missed help with calls and medication timing.

A recurring concern in the reviews is that help is not timely—families describe call buttons not being answered, delayed responses after requests, and staff not providing care as promised. Multiple reviews also mention medication issues, including not receiving meds on time or medication being changed without the coordination families expected. In the same set of comments, residents and families describe situations where they had to step in personally to get basic assistance.

caveat 8 reviews mention this

Hands-on assistance with ADLs

Residents and families describe gaps in hands-on assistance for day-to-day needs.

Across reviews, families describe problems with assistance during meals and daily care, including not getting help eating and difficulty getting timely bathing or diaper-related support. Some reviews describe residents left in inappropriate conditions, such as being in wet beds or still in hospital gowns. Others report inadequate follow-through after falls or medical needs, which is described as delaying attention when it was needed most.

caveat 7 reviews mention this

Facility cleanliness and condition

Many reviews describe cleanliness issues and an outdated, run-down facility.

Several reviews focus on the building feeling dirty or run down, with examples like filthy bathrooms and stained towels or linens. Others describe residents in unclean conditions or states that reflect missed routine care. While a smaller number of reviews describe the facility as clean, the more prominent comments emphasize cleanliness problems and the need for updates.

common 7 reviews mention this

Caring staff is a bright spot

Many residents and families say the staff is caring, supportive, and responsive to concerns.

Alongside the negative experiences, there are also positive reviews describing staff members as hard-working, polite, and supportive. Some families say caregivers went above and beyond, kept them updated, and helped make visits and stay experiences easier. A few reviewers also mention the facility feeling clean and cozy, tying those impressions to the way staff handled day-to-day needs.

common 2 reviews mention this

Activities and entertainment for residents

Residents often engage in activities and entertainment arranged on-site.

A couple of reviews highlight the community’s activities, including events that residents enjoy and staff participation in entertainment. Families also mention holiday parties with treats as part of the resident experience. These comments are tied to staying engaged during the visit or stay, rather than clinical care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 59 resident community capacity 59 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Ontario International (5 miles away) Ontario International (5 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • McDonald's (0.8 miles)
  • McDonald's (1.2 miles)
  • McDonald's (1.8 miles)
  • Vince's Spaghetti (1.8 miles)
  • K-Towne 88 (1.9 miles)
  • The Habit Burger Grill (2.3 miles)
  • McDonald's (2.7 miles)

Pharmacies

  • Alta Loma Square (1 miles)
  • Walgreens (1 miles)
  • Rite Aid (1 miles)
  • Gemmel Pharmacy Group (1.2 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.8 miles)

Cafes

  • Starbucks (1.3 miles)
  • Panera Bread (1.9 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.1 miles)
  • Starbucks (4.1 miles)

Physicians

  • John Andrew Fagan (2.2 miles)
  • Face And Body Cosmetic Surgery Upland (2.2 miles)
  • Care For Womens Medical Group (2.3 miles)
  • Cohen Medical Center (2.4 miles)
  • Haven Family Medical Center (2.4 miles)
  • Children's Choice Pediatrics (2.4 miles)
  • Rancho Wellness: Ravinder Singh, MD (2.4 miles)

Hospitals

  • San Antonio Medical Center (2.4 miles)
  • San Antonio Community Hospital Maternity Information Services (2.6 miles)

Parks

  • Central Park (2.4 miles)
  • Citrus Park (4.2 miles)
  • Olive Grove Park (6.1 miles)

Places of Worship

  • Hillside Community Church (2.7 miles)
  • First Presbyterian Church Upland (3.1 miles)
  • St Anthony's Catholic Church (3.6 miles)
  • Charisma Life Church (8.5 miles)

Transportation

  • Rancho Cucamonga Metrolink Train Station (3.3 miles)
  • Ontario International Airport - Terminal 2 (4.3 miles)
  • Baggage Claim T2 (4.3 miles)
  • Baggage Claim T4 (4.4 miles)
  • Ontario Int'L-Terminal 4 (4.4 miles)
  • Ontario International Airport (ONT) (4.4 miles)
  • Montclair Metrolink Station (5.7 miles)

Theaters

  • AMC DINE-IN Ontario Mills 3 (4.4 miles)
  • Regal Edwards Ontario Palace Screenx, Imax & RPX (4.5 miles)
  • AMC DINE-IN Montclair Place 12 (5.9 miles)

Frequently Asked Questions

Where is Rancho Mesa Care Center?
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