Poway Healthcare Center in Poway, CA

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  • Interior

    A beautifully arranged dining area featuring elegant tables and comfortable seating.
  • Outdoors

    A building entrance with a sloped roof and glass doors.
  • Decor

    A well-furnished and comfortable hospital room with a bed and access to a balcony.
  • Living Room

    A cozy and elegantly designed living room featuring warm colors, stylish furniture, and a welcoming atmosphere.
  • Building

    A welcoming entrance to a modern hotel with a stylish design and surrounding greenery.
  • Architecture

    A modern residential building entrance with a welcoming driveway.
  • Trees

    Two men having a conversation on a patio during the daytime.
  • Landscaping

    A serene outdoor patio area featuring a marble table and comfortable seating, perfect for enjoying the sunny weather.
  • Seating Area

    A serene courtyard featuring comfortable seating and lush greenery.
  • Wall Art

    A cozy and inviting salon interior featuring a decorative mural and organized furniture.
  • Exercise Equipment

    A spacious therapy room designed for rehabilitation, featuring exercise equipment and ample natural light.
  • Office

    A cheerful group of people posing together in an office setting.
  • Healthcare

    A spacious and well-equipped rehabilitation therapy room designed for patient comfort and effective treatment.

Poway Healthcare Center in Poway, CA

15632 Pomerado Road, Poway, CA 92064

For more information about senior living options: (844) 490-3973

3.4 from 52 reviews
5 stars
23
4 stars
8
3 stars
4
2 stars
2
1 stars
15

Skilled Nursing Facility

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    Overall Review of Poway Healthcare Center

    Pros

    • pro The PT department did a good job helping her transfer from bed to wheelchair.
    • pro The speech therapist was excellent in evaluating her swallowing ability, making appropriate dietary orders, and communicating with family.
    • pro The charge nurse, Amy, was very helpful; she was a good listener and took action regarding questions and concerns.
    • pro The nursing staff overall was very competent and caring.
    • pro The admissions team including Lidia and Michael are always so responsive and make things easy to navigate.
    • pro The facility is filled with caring staff, including administrator Austin, Pooja the rehab director, Izzy the DON, Tatiana the social services director, and the wonderful team members that coordinate the activities.
    • pro Great experience from nursing rehab, and a very clean facility.
    • pro The treatment here has been really good; most of the workers have been very kind and skilled.
    • pro Cherese McCutchin is by far the best nurse this institution has; she is caring and patient.
    • pro A very caring and attentive staff; from the doctor, nurses, CNAs to cleaning and maintenance staff, they all have been wonderful, friendly and caring.
    • pro The facility is very clean and smells clean; they pride themselves in cleanliness.
    • pro The staff are terrific; they are taking good care of him.
    • pro My brother has been here for 6 weeks; the staff are terrific.
    • pro The therapy team got my grandmother up and walking.
    • pro The nursing staff and physical therapy staff were very friendly, attentive and caring.
    • pro Poway is an absolute gem, a skilled nursing facility.
    • pro The liaison and admin make this building shine; thank you for providing good care to residents and family members.
    • pro Nice facility with great care.
    • pro The rooms were adequate, and they have activities like bingo.

    Cons

    • pro They describe the facility as horrible and accuse the nursing staff of not caring.
    • pro They say basic needs are ignored and dementia patients roam the halls unsupervised.
    • pro They allege their loved one was unresponsive for hours and they weren't notified.
    • pro They claim the care is minimal and the staff are more interested in payment than patients.
    • pro They report unexplained wounds, bruises, and injuries on the patient.
    • pro They say the food is atrocious and does not help health.
    • pro They say belongings go missing and some staff mock or disrespect patients.

    Review

    Poway Healthcare Center is best suited for families seeking short-term rehabilitation and skilled nursing care where a strong emphasis on therapy can drive a patient back to independence quickly. The community tends to attract those who value an active recovery track - physical therapy, occupational therapy, and speech therapy - delivered in a clean, well-kept setting with accessible coordination between admissions, rehab, and nursing teams. For post-surgical recoveries (hip, knee, stroke) or transitional care where a concrete plan and goal-oriented therapists matter, Poway HC Center can be a viable, even effective, choice.

    However, several realities make alternatives worth considering for a sizable portion of potential residents. Care demands that require steady, highly reliable oversight - especially around basic needs, timely pain management, hydration, and infection control - have been called into question by multiple families. Reports range from acute delays in addressing urgent symptoms to accusations of neglect and poor communication, including situations where critical changes in a patient's condition were not promptly escalated. For individuals with dementia or high wandering risk, or for those whose families cannot consistently supervise care, the potential for unsafe gaps is a legitimate concern.

    On the plus side, experienced rehab teams and attentive nursing staff show up in many reviews. When therapy teams are aligned - PT, OT, and speech professionals coordinating with nurses and the family - patients frequently demonstrate measurable improvements in function and swallowing safety, with families noting that certain nurses, CNAs, and wound or therapy specialists stood out for competence and compassion. The facility's cleanliness, calming environment, and the sense that admissions and care plans are navigable play a meaningful support role for families regrouping after hospital stays. Several families highlight specific individuals whose expertise and patience made a meaningful difference.

    Balance this with the most troubling reports: long stretches of unresponsiveness to patient requests, delays in basic care, and inconsistent oversight that left some families feeling unsafe or ignored. Recurrent themes include miscommunications about what is being done for pain control, hydration, or infection workups; difficulties with discharge planning; and fears about mislaid belongings or insufficient accountability at the administrative level. While many staff members are praised, these concerns appear to reflect systemic staffing and supervision challenges that can undermine trust during vulnerable moments. The contrast between standout caregivers on some shifts and perceived neglect on others is a real and recurring tension in the narrative.

    The key question becomes whether the strong therapy and professional care can compensate for the care-gaps that some families fear or have experienced. For families prioritizing rapid functional gains and a robust rehab regimen, Poway HC Center's pros - talented therapy teams, a clean and welcoming environment, and a seemingly responsive admissions process - can offset some concerns if the facility commits to unwavering communication and tight care coordination. Yet for residents with complex medical needs, chronic pain management requirements, or high risk of neglect, the cons may overwhelm the benefits. Prospective residents should demand concrete assurances: daily progress notes, a clear escalation protocol, verifiable CNA-to-patient ratios, and a transparent mechanism for reporting and correcting issues.

    In short, Poway Healthcare Center can be a strong fit for rehab-focused families who are prepared to be vigilant advocates and to press for consistent, timely care. It is less suitable for those who require near-flawless day-to-day oversight, impeccable safety records, and unwavering responsiveness across all shifts. The prudent path is to schedule thorough visits at different times, speak candidly with current residents and families, request a detailed care plan with measurable goals, and probe the leadership team about how trouble cases are managed and tracked. For some, Poway HC Center delivers the right blend of therapy intensity and a caring environment; for others, a carefully screened alternative may offer greater peace of mind and steadier daily care.

    Features

    Housing

    • 99 resident community capacity 99 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • MC Clellan-Palomar Airport (16 miles away) MC Clellan-Palomar Airport (16 miles away)
    • San Diego International-Lindbergh (20 miles away) San Diego International-Lindbergh (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Poway Healthcare Center in Poway, CA is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and enjoyable living environment, this community strives to enhance the quality of life for all residents.

    The amenities at Poway Healthcare Center are designed to promote an active and social lifestyle. Residents can enjoy access to a beauty salon for pampering and self-care, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and a computer center allows residents to stay connected with loved ones. The dining room offers restaurant-style meals, while the fitness room encourages physical activity. Other amenities include a fully furnished living space, gaming room, garden, housekeeping services, kitchenette, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms for added privacy, small library for reading enthusiasts, telephone access, transportation arrangement (non-medical), transportation to doctors' appointments when needed, wellness center for overall health support, and Wi-Fi/high-speed internet connectivity.

    Care services provided by Poway Healthcare Center ensure that all residents receive personalized attention and support. A 24-hour call system ensures that assistance is always available if needed. The trained staff provides 24-hour supervision and assistance with activities of daily living such as bathing and dressing. Medication management is also offered along with meal preparation and service. Residents with special dietary restrictions or diabetes diet requirements can rest assured knowing that their specific needs will be catered to.

    In terms of activities, Poway Healthcare Center offers an array of options to suit various interests. Concierge services are available to assist with planning outings or accessing local resources. Fitness programs help residents stay active and maintain their physical well-being. Planned day trips provide opportunities for exploration and new experiences. Resident-run activities foster a sense of community spirit among the residents themselves. Scheduled daily activities ensure that there is always something engaging to participate in.

    Located in Poway, CA, this community benefits from its proximity to numerous amenities and services. There are five cafes nearby for socializing or relaxing with a cup of coffee. Eight parks offer opportunities for outdoor recreation and enjoying nature. Ten pharmacies ensure convenient access to medications and health supplies. Eleven physicians located nearby allow for easy healthcare appointments. Fifteen restaurants provide culinary diversity and dining options. Transportation arrangements are available within close proximity, making it easy for residents to travel wherever they need to go. Additionally, there are two places of worship nearby for spiritual support or participation, as well as one theater for entertainment options. Two hospitals located nearby offer accessible medical care if ever needed.

    Overall, Poway Healthcare Center is an exceptional assisted living community that prioritizes the comfort, well-being, and enjoyment of its residents through its comprehensive amenities, personalized care services, varied activities, and convenient location near numerous amenities and services.

    Nearby Places of Interest

    Physicians

    • Psycare (0.1 miles)
    • Tara Brown, MD - North County Eye Center (0.1 miles)
    • San Diego Advanced Orthopedic (0.2 miles)
    • Valle Verde Pediatrics (0.2 miles)
    • Family Allergy & Immunology Medical Group (0.2 miles)
    • Pomerado Plastic Surgery Center (0.3 miles)
    • Scripps Hospital Optometry (1.3 miles)

    Hospitals

    • Pomerado Hospital (0.1 miles)
    • Scripps Clinic Rancho Bernardo (1.3 miles)

    Parks

    • Lucido Park (0.5 miles)
    • Rolling Hills Park (2 miles)
    • Old Poway Park (2.2 miles)
    • 4S Ranch Sports Park (3.5 miles)
    • Rancho Bernardo Community Park (3.6 miles)
    • Pioneer Park (3.9 miles)
    • Hilltop Park and Recreation Center (3.9 miles)

    Pharmacies

    • CVS Pharmacy (0.9 miles)
    • Rite Aid (1.6 miles)
    • CVS Pharmacy (1.7 miles)
    • CVS Pharmacy (2.7 miles)
    • Walgreens (3 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.4 miles)

    Cafes

    • Panera Bread (1.3 miles)
    • Angelika Film Center & Cafe - Carmel Mountain (1.8 miles)
    • Mostra Coffee 4S (3.4 miles)
    • Starbucks (4.2 miles)
    • Starbucks (4.3 miles)
    • Sharetea (6.4 miles)
    • Okavango Outpost (7.7 miles)

    Restaurants

    • Grub Burger Bar (1.4 miles)
    • McDonald's (1.5 miles)
    • In-N-Out Burger (1.6 miles)
    • McDonald's (1.6 miles)
    • Taco Bell (1.7 miles)
    • Carver's Steak & Chops (1.9 miles)
    • Phil's BBQ (2.3 miles)

    Transportation

    • Sabre Springs Parkway Transit Center (3 miles)
    • MTS Del Lago Station (5.2 miles)

    Theaters

    • AMC DINE-IN Poway 1 (3.1 miles)
    • Regal Edwards Mira Mesa 4DX, IMAX & RPX (6.6 miles)

    Places of Worship

    • Our Lady of Mount Carmel Church (3.4 miles)
    • Saint Gregory The Great Catholic Church (4.9 miles)
    • Good Shepherd Catholic Church (8.1 miles)

    Frequently Asked Questions

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