Sierra View Medical Center

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  • Building

    A modern healthcare facility featuring a striking glass exterior and a welcoming entrance.
  • Architecture

    A modern healthcare facility featuring a glass facade and a welcoming entrance.
  • Dining

    A busy fast food restaurant counter with employees serving customers.
  • Landscaping

    A modern building with a clear blue sky and traffic lights in an urban setting.
  • Kitchen

    A view of a bar area showcasing a digital menu and various drink options.
  • Entrance

    The entrance of a modern glass building with clear signage.
  • Outdoor

    Entrance of the Sierra View building with a welcoming green awning.
  • Exterior

    A modern commercial building featuring large glass windows and landscaped surroundings.
  • Wall Art

    A view of a hospital room featuring a clock, wall art, and various medical waste disposal units.
  • Hallway

    Healthcare professionals walking and discussing in a hospital hallway.
  • Waiting Area

    A healthcare reception area where medical staff assist patients.
  • Modern Architecture

    A modern office building with a glass facade.

Sierra View Medical Center

465 West Putnam Avenue, Porterville, CA 93257

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
64
4 stars
10
3 stars
8
2 stars
6
1 stars
12

Skilled Nursing Facility

Overall Review of Sierra View Medical Center

Pros

  • pro They felt they received the best of care and would recommend Sierra View for health care.
  • pro They were taken very good care of.
  • pro All staff and doctors were very professional and had a great bedside manner.
  • pro The experience ran smoothly despite a busy evening; their condition was addressed and they got the answers they needed.
  • pro Everything was great from check-in to discharge, with excellent nursing, doctors, and support.
  • pro The MRI experience was very good, with on-time intake and a smooth process.
  • pro The ER visit was fantastic, with almost no wait and friendly, helpful staff.
  • pro Security, registration, and nurses were compassionate and made them feel heard.

Cons

  • pro The wait times were ridiculous, and the staff's communication was poor.
  • pro The coffee station was disgustingly gross, with overflowing trash and filthy floors.
  • pro The hospital was described as a joke, very dirty, and patients waited nine hours before receiving care.
  • pro Alicia the RN was rude and treated patients as if they were less than people.
  • pro The ER needed a lot of cleaning and was poorly organized, with rooms, lobby, and restrooms not well kept.
  • pro During active labor, the nurse repeatedly failed to place the IV, causing pain and leaving the patient unattended.
  • pro The waiting room was appalling; floors hadn't been mopped in weeks, and there was a multi-hour wait for a temporary cast.
  • pro The nurse had trouble placing an IV and bruised the patient's arm.

Review

Sierra View Medical Center (SVMC) draws a broad spectrum of experiences from the community it serves, with many patients praising the care they received and others highlighting operational and facility challenges. Across ER visits, surgical recoveries, and maternity stays, the sentiment runs from deeply grateful to pointed frustration, painting a picture of a hospital that can deliver excellent clinical care and compassionate bedside manner, while sometimes struggling with wait times, cleanliness, and communication.

On the positive side, a large number of reviews emphasize real, attentive care and professional, caring staff. Patients repeatedly describe receiving "the best of care" and "real care," with doctors and nurses showing kindness and a willingness to listen. Several accounts praise the ER team for being knowledgeable, efficient, and reassuring - an important combination when people are anxious or in pain. One reviewer noted that the triage nurse was friendly, funny, and attentive, and check-in was described as easy. Another highlighted an emergency room experience where the whole staff - security, nurses, registration, imaging, and the provider - were kind, joking with a child, and respectful, contributing to a sense that the hospital staff genuinely cared about patients and their families. There are also strong endorsements about the quality of specific interactions: a doctor who was described as highly skilled and attentive, a nurse who was fast and thorough in dressing wounds, and a recovery team that laid out a clear plan for going home. A few patients even call out particular moments as standout experiences, such as a post-visit appreciation for the care they received after surgery and the reassurance provided by the medical team.

Equally common in the feedback is a sense that when the hospital is less overwhelmed, care can be fast and satisfying. A number of ER reviews mention short or reasonable wait times, smooth check-ins, and timely service from doctors, nurses, and imaging teams. One MRI patient described the experience as very good, with on-time intake and a smooth process, while another patient recounted a near-perfect visit in which the team moved quickly to diagnose and outline a recovery plan. Even in more routine encounters, patients emphasize the importance of staff who communicate well, show respect, and maintain a calm, supportive demeanor during what can be a stressful time.

However, several reviews focus on systemic strains that affect patient experience. The most frequent refrain is the frustration with wait times - the sense that, during busy periods, patients wait longer than expected for tests, results, or discharge. Some accounts note that the wait for CT scans, urine tests, or lab work stretched into hours, and others describe the discharge process as confusing or delayed, with discharge papers not being provided promptly or communication about next steps appearing inconsistent. A few patients explicitly state that wait times are "ridiculous" or that the experience was hampered by a backlog, even when staff did their best.

Cleanliness and the condition of facilities are another area of mixed feedback. A number of reviewers describe the waiting rooms and floors as dirty or poorly maintained, with trash accumulation and floors that look unclean after extended use. Some patients contrast this with the care they received, noting that the medical staff themselves were professional and competent, even if the environment did not meet their expectations. The contrast between clean, well-managed clinical care and less pristine surroundings is a recurring theme, underscoring how environment can influence overall impressions even when clinical outcomes are positive.

Communication and professionalism are addressed with both praise and critique. Several reviewers commend HIPAA-friendly behavior, clear explanations, and respectful interactions, while others report conversations about patients' conditions in front of others, a lack of privacy that undermines trust. Some patients call out specific staff members by name - both positively and negatively - highlighting that experiences can vary widely from one caregiver to the next. There are also notes about discharge and administrative communication, with some patients reporting smooth, compassionate handoffs and others encountering miscommunications or delays that left them uncertain about next steps.

Maternity and labor experiences add another layer to the picture. For one patient, postpartum recovery with nurses was very good, yet there was a stark contrast for labor care where a particular nurse's approach left the patient feeling unsupported, with multiple IV attempts and moments of feeling left alone during a critical time. Comments about the maternity ward reflect both gratitude for the care received and concern when personal experiences of touch, privacy, and responsiveness did not meet expectations. These accounts remind us that patient experience in labor and postpartum care can hinge on the consistency of bedside care and the availability of specialized staff during high-stress moments.

In sum, SVMC's patient feedback reveals a facility capable of delivering high-quality medical care and genuine compassion, especially when staff are not overtaxed and can devote time to listening and explaining. The most common positive threads emphasize kindness, professionalism, and effective clinical action - from triage and imaging to surgical recovery and emergency care. Yet the same set of reviews makes clear that wait times, cleanliness, and communication gaps can significantly color the patient experience, particularly during busy shifts or backlogs. For some, a visit ends with clear instructions, relief, and appreciation for the care team; for others, the experience is tempered by delays, environmental concerns, and moments where privacy and coordination could have been better.

Looking ahead, the reviews suggest several avenues for ongoing improvement: reducing wait times and streamlining throughput during peak periods; maintaining clean, welcoming waiting areas and facilities; enhancing communication around discharge and test results; and ensuring consistent privacy and HIPAA-conscious behavior across all staff members. At its best, SVMC demonstrates a commitment to compassionate, capable care that can comfort patients in distress and help them navigate medically complex situations. With attention to environmental upkeep, process efficiency, and respectful, private communication, the hospital can transform good clinical outcomes into consistently positive, holistic patient experiences.

Features

Housing

  • 35 resident community capacity 35 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sierra View Medical Center in Porterville, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homely atmosphere with fully furnished accommodations, including cable or satellite TV, telephone, and Wi-Fi/high-speed internet access for entertainment and communication purposes.

Residents can enjoy delicious meals prepared by the on-site restaurant-style dining service, catering to special dietary restrictions such as diabetes diet. Additionally, there is a small library available for those who enjoy reading and a beautiful garden where residents can relax outdoors.

The dedicated staff at Sierra View Medical Center provides 24-hour supervision to ensure the safety and security of all residents. They also assist with activities of daily living such as bathing, dressing, and transfers. Medication management services are offered to ensure that residents take their medications on time and as prescribed.

The community encourages mental wellness through its specialized mental wellness program, promoting socialization and engagement among residents. Scheduled daily activities are organized for residents to participate in, including resident-run activities that allow individuals to showcase their talents and interests.

Sierra View Medical Center is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures easy access to essential services and opportunities for residents to explore the surrounding area.

Overall, Sierra View Medical Center offers a supportive environment where seniors can receive personalized care while enjoying a comfortable lifestyle filled with engaging activities and convenient amenities.

Nearby Places of Interest

This part of Porterville, California, offers convenient access to a variety of healthcare facilities, including Natraj Surgery Center, Sierra View District Hospital, and pharmacies like CVS and Walgreens. There are also several reputable physicians in the area, such as Dr. Michael Geiling from Porterville Women's Medical Associates. For those looking for spiritual fulfillment, there are several places of worship nearby, from First Baptist Church to Trinity Lutheran Church. Additionally, residents can enjoy dining options like Taco Rico and Black Bear Diner, as well as cafes such as Pho Sho Fusion House. Parks like Hayes Field and Veterans Park provide opportunities for outdoor recreation and relaxation. Overall, this area provides a mix of essential services and amenities that could make it a comfortable choice for senior living in Porterville.

Physicians

  • Natraj Surgery Center (0.1 miles)
  • Jason Roddick, PA-C (0.1 miles)
  • Behl, Ashok - Behl Ashok MD FACC (0.1 miles)
  • Reddy Lalitha MD (0.2 miles)
  • Dr Michael Geiling - Porterville Women's Medical Associates (0.2 miles)
  • Porterville Women's Medical Associates (0.2 miles)
  • Suneel H Wadhwani (0.2 miles)

Hospitals

  • Sierra View District Hospital (0.1 miles)
  • Sun Villa Rehab (0.3 miles)
  • Porterville Hospital (0.7 miles)
  • Porterville Convalescent (0.9 miles)
  • Tulare County Mental Health Clinic (1.1 miles)
  • Porterville Developmental Center (3.2 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (0.2 miles)
  • Rite Aid (0.6 miles)
  • CVS Pharmacy (0.7 miles)
  • Save Mart Supermarkets (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Walmart Pharmacy (1.3 miles)

Restaurants

  • Taco Rico (0.2 miles)
  • Jack In The Box (0.2 miles)
  • Long John Silver's (0.3 miles)
  • Donut Factory (0.3 miles)
  • Los Portales Restaurant (0.5 miles)
  • Black Bear Diner Porterville (0.6 miles)
  • Dickey's BBQ (0.6 miles)

Places of Worship

  • First Baptist Church (0.2 miles)
  • West Coast Believers Porterville (0.9 miles)
  • First Church of the Nazarene (0.9 miles)
  • General Conference Of Seventh-Day Adventists (0.9 miles)
  • Trinity Lutheran Church (0.9 miles)
  • Grace Fellowship Church (1.1 miles)
  • Southern Baptist Convention (1.7 miles)

Cafes

  • Pho Sho Fusion House (1.1 miles)
  • Dutch Bros Coffee (1.3 miles)
  • Panera Bread (1.3 miles)

Parks

  • Hayes Field (1.1 miles)
  • Murry Park (1.2 miles)
  • Murray Park (1.4 miles)
  • Veterans Park (1.6 miles)

Transportation

  • U-Haul Neighborhood Dealer (8.6 miles)

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