Windsor Care Center Of Petaluma

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Windsor Care Center Of Petaluma

523 Hayes Lane, Petaluma, CA 94952

For more information about senior living options: (844) 490-3973

4.5 from 4 reviews
5 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Windsor Care Center of Petaluma is very helpful and attentive to the residents' needs, especially for those with memory loss.
  • pro The facility is clean and offers a lot for residents recovering from surgeries, contributing to a positive recovery experience.
  • pro Residents appreciate the lovely outdoor area and beautiful views available at the center.
  • pro Many find the rooms spacious and comfortable, even with two residents sharing a room.
  • pro Overall satisfaction with the care provided has been expressed by both long-term residents and family members.

Cons

  • pro The call button response time was excessively long, taking 30 minutes for aides to answer.
  • pro Some residents reported that the staff appears to be understaffed.
  • pro There were concerns about the quality of care received, particularly following a short stay that resulted in a resident's passing.
  • pro The maintenance of the exterior could be improved.
  • pro There are mixed reviews about consistency in care quality, leading to worry from family members.

Review

Windsor Care Center of Petaluma has garnered a diverse range of reviews from residents and their families, reflecting both the positive aspects and some concerns regarding the facility’s care and staffing. Those who have experienced care at Windsor—either as patients or through family members—often highlight the cleanliness of the environment and attentiveness of the staff, which plays a crucial role in ensuring that residents feel comfortable and supported.

One reviewer expressed satisfaction with their grandmother's recovery experience after hip surgery at Windsor. They noted that the facility may lack in luxury compared to other options but emphasized its cleanliness and helpful staff. The attentive care given to residents, especially those suffering from memory loss, was particularly praised. This reviewer’s experience suggests that despite not being the fanciest choice available, Windsor is committed to providing quality care tailored to meet individual patient needs.

Another resident, who has lived at Windsor for approximately eighteen months, shared a similarly positive experience, appreciating the helpfulness of staff members. They describe living arrangements as accommodating with three roommates sharing a reasonably spacious room. Additionally, they mentioned a lovely outdoor patio area that offers enjoyable views, enhancing the overall living experience. However, they pointed out that exterior maintenance could improve—a possible area for management to consider in future enhancements to resident satisfaction.

In contrast to these positive reviews, there are also some concerning experiences related to staffing levels and responsiveness to resident needs. A family member commented on their mother's experience as a new resident at Windsor Care Center. Although pleased initially, they were troubled by reports from their mother about delays in receiving assistance from aides when needed; one instance took an alarming thirty minutes for help to arrive after she called for aid. Conversations with some aides revealed issues of understaffing within the facility—a challenge that can significantly impact overall resident care.

This family member also had painful memories associated with Windsor due to their mother-in-law passing away shortly after her admission there. Their concern about inadequate care during such a critical time adds complexity to their perspective on the facility’s reliability and effectiveness in catering to its residents’ needs. As they continue advocating for improved conditions for their mother residing there now, this highlights a broader theme: while many express appreciation for Windsor Care's atmosphere and care quality, others remain cautious due primarily to staffing challenges.

Despite mixed narratives surrounding Windsor Care Center of Petaluma's capacity to provide timely help and attentive service consistently, many reviewers do emphasize that overall staff competence remains strong. One review enthusiastically noted how knowledgeable staff seemed while suggesting reassurance about adequate aide availability for all residents' needs—indicating efforts on part of management towards hiring sufficient personnel may exist alongside challenges currently faced by existing team members.

The varied experiences paint an intricate picture of life at Windsor Care Center in Petaluma—where moments of commendable service coexist alongside pressing concerns regarding staffing efficiency and response times for aid requests. While many appreciate what Windsor has provided as an enforcement mechanism amidst recovery or assisted living situations; there is an undeniable call from family advocates aiming towards maintaining high standards in elder healthcare through vigilance and active communication with management about any areas needing attention or improvement moving forward.

Features

Housing

  • 79 resident community capacity 79 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Windsor Care Center of Petaluma is a premier assisted living community located in Petaluma, CA. Our community offers a wide range of amenities to enhance the quality of life for our residents.

To promote a sense of well-being and relaxation, we provide a beauty salon where residents can pamper themselves and a fully furnished outdoor space where they can enjoy the fresh air and natural surroundings. Our dining room offers restaurant-style dining with special dietary restrictions catered to, ensuring that all residents have access to delicious and nutritious meals.

For entertainment and socialization, we have a gaming room, small library, and a computer center equipped with Wi-Fi/high-speed internet. Additionally, we offer scheduled daily activities as well as resident-run activities for individuals who prefer more independent engagement.

The health and safety of our residents are paramount. We provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our professional staff also manages medication administration and offers special dietary options for those with specific needs such as diabetes.

Transportation services are available for non-medical purposes as well as transportation arrangement for doctor's appointments. This allows our residents to maintain their independence while having convenient access to necessary healthcare services.

Nearby are various amenities that add convenience to our residents' lives including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

At Windsor Care Center of Petaluma, we strive to create a welcoming environment that fosters companionship, fulfillment, and overall well-being for our residents.

Nearby Places of Interest

Hospitals

  • Evergreen Health Rehabilitation Center (0.5 miles)
  • Petaluma Valley Hospital-Radiology & Laboratory Outpatient Clinic (2.2 miles)
  • Parkside Recovery Centers (2.4 miles)
  • SRM Alliance Hospital Services (2.4 miles)
  • Chaplain's Office: Novato Community Hospital: Sutter Health Affiliate (9.7 miles)
  • Novato Community Hospital (9.7 miles)

Parks

  • McNear Park (0.5 miles)
  • Miwok Park (7.8 miles)
  • Pioneer Park (8 miles)
  • Jack London State Historic Park (10.7 miles)

Places of Worship

  • St Vincent De Paul Church (0.8 miles)
  • St Leo's Catholic Church (10.8 miles)

Physicians

  • Westside Optometry (0.9 miles)
  • Dermatology Associates of the Bay Area (2.2 miles)
  • Annadel Medical Group (2.2 miles)
  • North Bay Eye Associates (2.2 miles)
  • North Bay Dermatology and Skin Cancer Center (2.3 miles)
  • Petaluma Pediatrician - Dr Faye Lundergan (2.4 miles)
  • Ackroyd Gregory, MD (2.4 miles)

Restaurants

  • Wild Goat Bistro (0.9 miles)
  • Brewsters Beer Garden (1.1 miles)
  • The Block (1.2 miles)
  • McDonald's (1.6 miles)
  • In-N-Out Burger (1.7 miles)
  • McDonald's (2.2 miles)
  • Lombardi's BBQ & Deli (2.7 miles)

Theaters

  • Boulevard Cinemas (0.9 miles)
  • Rohnert Park 16 (9.6 miles)

Pharmacies

  • Depth Body (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (2.2 miles)
  • Safeway Pharmacy (2.3 miles)
  • Lucky Supermarket Pharmacy (3.2 miles)
  • Longs Drugs (8.2 miles)
  • CVS Pharmacy (8.2 miles)

Cafes

  • Java Hut (1.7 miles)
  • Starbucks (9.3 miles)

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