The Oaks Post Acute in Petaluma, CA

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  • Interior

    Entrance of a building with illuminated interior and open gate at night.

  • Decor

    A minimalist bedroom with a single bed, nightstand, and large window.

  • Building

    A modern building entrance illuminated at night, surrounded by trees.

  • Bedroom

    A cozy bedroom with a single bed, adorned with colorful pillows, next to a wooden nightstand and lamp.

  • Trees

    A picturesque house surrounded by lush greenery under a clear blue sky.

  • Windows

    A bright gym with various exercise equipment and a scenic mountain view through large windows.

  • Dining

    A sunny patio with a table set for dessert, featuring red flowers, cake slices, and water.

  • Landscaping

    Aerial view of a complex of buildings surrounded by trees and hills with a parking lot in the foreground.

  • Lighting

    A cozy office space with a desk and chairs, softly lit by table lamps.

  • Bathroom

    A modern and minimalist bathroom with dark walls, featuring a stylish lighting fixture and decorative wall art.

  • Lobby

    A modern lobby with large glass walls, wooden flooring, and decorative plants, allowing for ample natural light.

The Oaks Post Acute in Petaluma, CA

Information last verified:

450 Hayes Lane, Petaluma, CA 94952

For more information about senior living options: (844) 490-3973

4.2 from 51 reviews
5 stars
40
4 stars
0
3 stars
1
2 stars
0
1 stars
10

Overall Review of The Oaks Post Acute

Pros

  • pro The staff are nurturing and caring at all levels of care.
  • pro The facility is clean, well maintained, and welcoming.
  • pro The rehabilitation and therapy services are top notch.
  • pro The environment feels like a supportive, home-like community.
  • pro The food service offers tasty and nutritious meals.
  • pro The admissions and administrative teams are knowledgeable, helpful, and responsive.
  • pro The activities program provides engaging and varied daily activities.
  • pro The overall experience is described as compassionate, respectful, and patient-centered.

Cons

  • pro They were extremely disappointed with the care their father received there; staff showed little concern for his comfort or dignity; safety concerns were ignored; they would not recommend the facility.
  • pro The reviewer described the facility as a living nightmare.
  • pro They noted that the food was not adequate, requests were often unmet, and call-button responses could take up to 15 minutes; they would not be returning.
  • pro The facility did not answer the phone and communication was horrible, with information varying each time.
  • pro They claimed the facility is owned by for-profit groups and run by management companies that manipulate the system and cut every penny possible for profit.
  • pro The rooms were small, with a disruptive roommate, and there was little consideration for the patient’s needs.

Review

The Oaks Post Acute in Petaluma is best suited for seniors who need inpatient rehabilitation and skilled nursing care delivered with strong hands-on therapy, sound clinical attention, and a warm, home-like environment. This community tends to attract families seeking quick recovery from surgery or illness, where daily therapy, attentive CNAs, and a generally calm, clean setting can support regaining independence. Those who prize organized routines, engaging activities, and a facility that feels welcoming and well maintained will find this option appealing. Prospective residents who require robust therapy and daily structure will often find the most value here.

However, certain realities warrant careful consideration. Families should explicitly assess whether the facility can meet needs for rigorous safety oversight, consistent communication, and timely response to emergencies. Several reviews flag safety concerns, communication gaps, and discharge planning challenges that can undermine confidence in high-stakes decisions. For elders with dementia or significant cognitive impairment, or for those who require highly reliable fall-prevention measures and near-dinstant bedside assistance, alternatives with proven dementia-focused units and stronger safety protocols may be a wiser fit. Those who prioritize uninterrupted family access and transparent, uniform updates should compare other nearby post-acute options before committing.

The strongest positives sit squarely in the rehab and daily care domains. Long-tenured staff across nursing, CNAs, and physical therapy emerge as a clear strength, with families repeatedly praising kindness, attentiveness, and practical help in navigating recovery goals. The rehab program itself is frequently described as comprehensive and capable, with therapists who motivate patients, tailor plans, and push toward meaningful activities that feel purposeful rather than punitive. The environment often earns praise as well: a clean, well-maintained facility with welcoming common areas, engaging activities, and a campus feel that includes outdoor spaces and a sense of community. Food service, where it’s consistently highlighted, can range from dependable to genuinely enjoyable, with residents often noting options and flavor that support a decent appetite during recovery.

Yet the same set of reviews reveals meaningful caveats. A subset recounts experiences where care fell short of expectations, including difficulty with communication, delayed responses to call lights, and inconsistencies in monitoring and addressing pain or safety needs. Discharge experiences are cited as a risk point in some stories, with families feeling blindsided or inadequately informed about when a resident should leave or what supports will follow. Rooms sometimes described as intimate or small, and there are mentions of variability in how well dietary needs and medication plans are coordinated, especially when the patient’s condition changes rapidly. For families seeking a facility with flawless, uniform operations and ironclad safety protocols, these reports suggest that caution and direct, up-front inquiry are essential.

The key question becomes how the pros balance the cons in real-world outcomes. For residents focused on rehabilitative gains and a nurturing daily environment, the strong therapy staff, clean surroundings, and visible warmth from caregivers can offset a lot of the everyday friction that arises in post-acute settings. When therapy is the centerpiece and family members are actively engaged in care planning, progress toward independence can be notable, and the peace of mind from trustworthy, day-to-day attention remains meaningful. On the other hand, when safety oversight, predictable communication, and seamless discharge coordination are non-negotiables, the weight of the negative reviews cannot be dismissed. The risk of gaps in monitoring, delayed responses, or misaligned care priorities may negate otherwise solid rehab outcomes.

For families evaluating this option, a disciplined due diligence approach is essential. Schedule in-person or virtual tours with a focus on the rehab gym, staff-to-resident ratios, and the cadence of daily therapy. Ask for specific examples of how concerns are escalated and resolved, and request direct conversations with the director or Admissions liaison about current care protocols, fall-prevention measures, and ongoing nutrition oversight. Inquire about how families are kept informed during a stay, what the daily or weekly update process looks like, and how personalized care plans are communicated when a resident’s needs evolve. If dementia care or memory support is a primary requirement, probe into whether there is a dedicated memory-care pathway, staff training for cognitive conditions, and how visiting hours and family involvement are managed in practice. Finally, verify the current operator and branding to avoid any ambiguity about ownership and service standards, since reviewers reference Hillcrest in ways that hint at branding changes that can complicate expectations.

In sum, The Oaks Post Acute represents a practical, capable choice for those whose priority is a proficient rehab-focused program delivered in a clean, neighborly setting with engaged therapists and a broad menu of daily activities. It is not a one-size-fits-all solution, and the decision hinges on matching the facility’s strengths to the family’s deal-breakers: if reliable safety safeguards, consistent communication, and dementia-specific care are non-negotiable, exploring alternatives with proven performance in those areas is prudent. For families where rehab momentum, a welcoming atmosphere, and responsive, compassionate staff matter most, this community stands out as a solid, practical option worth serious consideration.

Features

Housing

  • 59 resident community capacity 59 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Oaks Post Acute is an assisted living community located in Petaluma, CA. Our community offers a wide range of amenities and services designed to enhance the comfort and well-being of our residents.

Some of our amenities include a beauty salon where residents can pamper themselves, cable or satellite TV for their entertainment needs, community operated transportation to get around town, and a computer center for those who wish to stay connected. Our dining room offers restaurant-style dining, and we also have a kitchenette available for those who prefer to prepare their own meals.

We understand the importance of staying active and engaged, which is why we offer a fitness room and gaming room for physical activity, as well as a small library for reading enthusiasts. Our outdoor space provides a serene environment for relaxation and enjoyment. Wi-Fi/high-speed internet is also available throughout the community.

The Oaks Post Acute provides comprehensive care services tailored to meet each resident's specific needs. We have a 24-hour call system in place to ensure that assistance is always readily available. Our trained staff members provide help with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and assist with special dietary restrictions including diabetes diets.

Our community encourages socialization and engagement through various activities and programs. Residents can enjoy concierge services, fitness programs, planned day trips, and resident-run activities. We also have scheduled daily activities to keep residents entertained.

In terms of convenience, The Oaks Post Acute is situated near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements can be made both for non-medical purposes as well as transportation to doctors' appointments.

At The Oaks Post Acute in Petaluma, CA, we strive to create an environment where residents can live comfortably while receiving personalized care and enjoying numerous amenities and services that cater to their individual needs.

Nearby Places of Interest

Hospitals

  • Evergreen Health Rehabilitation Center (0.4 miles)
  • Petaluma Valley Hospital-Radiology & Laboratory Outpatient Clinic (2.1 miles)
  • Parkside Recovery Centers (2.4 miles)
  • SRM Alliance Hospital Services (2.4 miles)
  • Chaplain's Office: Novato Community Hospital: Sutter Health Affiliate (9.8 miles)
  • Novato Community Hospital (9.8 miles)

Parks

  • McNear Park (0.6 miles)
  • Miwok Park (7.9 miles)
  • Pioneer Park (8.1 miles)
  • Jack London State Historic Park (10.7 miles)

Places of Worship

  • St Vincent De Paul Church (0.7 miles)
  • St Leo's Catholic Church (10.8 miles)

Restaurants

  • Wild Goat Bistro (0.9 miles)
  • Brewsters Beer Garden (1 miles)
  • The Block (1.1 miles)
  • McDonald's (1.6 miles)
  • In-N-Out Burger (1.7 miles)
  • McDonald's (2.2 miles)
  • Lombardi's BBQ & Deli (2.7 miles)

Theaters

  • Boulevard Cinemas (0.9 miles)
  • Rohnert Park 16 (9.5 miles)

Physicians

  • Westside Optometry (0.9 miles)
  • Dermatology Associates of the Bay Area (2.1 miles)
  • Annadel Medical Group (2.1 miles)
  • North Bay Eye Associates (2.2 miles)
  • North Bay Dermatology and Skin Cancer Center (2.2 miles)
  • Petaluma Pediatrician - Dr Faye Lundergan (2.4 miles)
  • Ackroyd Gregory, MD (2.4 miles)

Pharmacies

  • Depth Body (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (2.2 miles)
  • Safeway Pharmacy (2.3 miles)
  • Lucky Supermarket Pharmacy (3.2 miles)
  • Walgreens (8.2 miles)
  • Longs Drugs (8.3 miles)

Cafes

  • Java Hut (1.6 miles)
  • Starbucks (9.4 miles)

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