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Monterey Palms Health Care Center in Palm Desert, CA

Monterey Palms Health Care Center is a nursing home community in Palm Desert, CA.

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Monterey Palms Health Care Center in Palm Desert, CA

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Monterey Palms Health Care Center Monterey Palms Health Care Center Monterey Palms Health Care Center Monterey Palms Health Care Center

44610 Monterey Avenue, Palm Desert, CA 92260

To contact a resident: (760) 773-5151

For more information about senior living options: (866) 208-4318

3.1 from 82 reviews
5 stars
40
4 stars
1
3 stars
3
2 stars
3
1 stars
35

Overall Review of Monterey Palms Health Care Center

common 28 reviews mention this

Staff care is mixed overall

Residents and families describe both very caring staff and serious lapses in day-to-day responsiveness.

Many reviewers describe staff members—nurses, therapists, and other team members—as kind, professional, and attentive, including examples of frequent check-ins and respectful, supportive care. Other reviews raise concerns about neglect, ignoring call lights, and staff not communicating medical information or following care instructions. Even some generally positive reviewers still emphasize the need for families to stay involved and actively participate in care.

caveat 12 reviews mention this

Call-button response draws complaints

Some residents report long delays when they need help.

A recurring criticism is that call buttons go unanswered for long periods, leaving residents waiting for assistance or pain medication. Reviewers also describe difficulty reaching staff by phone or getting a timely response from the nurses station, including instances of delayed pickup for transport. One reviewer also recounts an incident where staff did not respond promptly after an urgent medical situation, contributing to a very negative experience.

caveat 10 reviews mention this

Food quality is a common sticking point

Food quality and service timing come up repeatedly in reviews.

Several reviewers call the food poor, unappetizing, cold, or lacking in nutrition, and some describe needing to bring outside food. Others are more positive, saying meals are tasty or that dietary needs—like special diets—are taken care of. Across the comments, the dining experience seems inconsistent, with diet accommodations sometimes praised but meal quality and delivery frequently criticized.

common 7 reviews mention this

Therapy support is frequently praised

Physical and speech therapy are often highlighted as a strength during rehab stays.

Multiple reviewers credit the therapy team with helping patients regain strength and function, including physical therapy and speech therapy. Families describe therapists as motivated and supportive, and a few mention progress that helped patients move along in recovery. A small number of reviews focus more on care problems than therapy, but positive therapy experiences appear in several of the more favorable stories.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Palm Springs International (10 miles away) Palm Springs International (10 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This area of Palm Desert, California is a bustling community with convenient access to medical care, pharmacies, cafes, restaurants, and entertainment options. With several physicians and healthcare facilities nearby, including Sunlife Medical Group and the Vein Institute of the Desert, residents can easily access quality healthcare services. There are also a variety of dining options available such as Kitchen 86 + Bar, Pacifica Seafood Restaurant, and Islands Restaurant Palm Desert. Additionally, there are pharmacies like Walgreens and CVS Pharmacy in close proximity for easy prescription refills. For leisure activities, residents can enjoy a movie at Century Theatre or Mary Pickford Theater. Overall, this area offers a mix of amenities that cater to the needs and interests of seniors looking for a vibrant community to call home.

Physicians

  • Sunlife Medical Group (0.3 miles)
  • Lily Lee, MD Plastic Surgery and MedSpa (0.3 miles)
  • Lisa Lisa M Bodon Bodon MD (0.6 miles)
  • Aurora Pain Management (0.7 miles)
  • Spectacular Shades (0.8 miles)
  • Vein Institute of the Desert (1.2 miles)
  • Richard Chenik (1.6 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.7 miles)
  • Rivers Edge Pharmacy (4.7 miles)
  • CVS Pharmacy (4.9 miles)
  • Walgreens (5 miles)
  • Ralphs Pharmacy (5 miles)

Cafes

  • Panera Bread (0.3 miles)
  • Starbucks (1.4 miles)
  • Starbucks (1.5 miles)
  • Marriott's Shadow Ridge I-The Villages (4 miles)
  • Panera Bread (5.3 miles)
  • Starbucks (5.7 miles)

Restaurants

  • Kitchen 86 + Bar (0.3 miles)
  • Daily Grill (0.4 miles)
  • Pacifica Seafood Restaurant (0.4 miles)
  • Keedy's Fountain & Grill (0.5 miles)
  • Islands Restaurant Palm Desert (0.9 miles)
  • Red Lobster (1 miles)
  • Yard House (1.6 miles)

Hospitals

  • City of Hope (2.4 miles)
  • Hope Square Surgical Center (2.7 miles)
  • Medical Records Department (2.8 miles)
  • Eisenhower Medical Center (2.9 miles)

Places of Worship

  • Southwest Community Church (4.6 miles)

Theaters

  • Century Theatre (5.5 miles)
  • Mary Picford Theater (5.8 miles)

Frequently Asked Questions

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