Monterey Palms Health Care Center
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44610 Monterey Avenue, Palm Desert, CA 92260
For more information about senior living options: (844) 490-3973
The staff at Monterey Palms Skilled Nursing Facility is described as amazing, caring, respectful, and professional. Family members feel confident in the facility's ability to provide wonderful care for their loved ones. The rehabilitation employees are praised for their exceptional work. Patients are treated like valued individuals, with staff showing care and even love towards them. Management is recognized for their efforts to create a good environment for patients. The facility has accessible amenities that make it comfortable for residents. Overall, some family members express gratitude and appreciation for the kindness shown by most of the staff during challenging times.
The quality of care at Monterey Palms was extremely poor, and the experience was horrible for some residents and their families. Staff members often treated caregivers like a burden, displaying a lack of concern for residents' basic needs. Complaints about the facility's smell of urine were prevalent, indicating serious hygiene issues. Communication with doctors was nearly impossible, leading to frustration among families. The food offered at the facility was described as horrible, with questionable variety and nutrition. There were reports of inadequate wound care despite doctor's orders being in place. Some staff appeared underqualified or lazy, failing to adequately assist residents who needed more help. The administrative staff received criticism for their poor responsiveness and overall management of patient care issues.The experiences shared by families and residents at Monterey Palms Skilled Nursing Facility (SNF) reveal a spectrum of care, highlighting both commendable aspects and significant shortcomings. Overall, while some reviewers express profound gratitude for the compassionate care provided by staff members, others have voiced serious concerns about the quality of service and the facility's environment.
Several positive reviews recount deeply satisfying experiences with the staff. One family praised Monterey Palms as one of the best SNFs they had encountered, particularly emphasizing the dedication and professionalism exhibited by everyone from administrative personnel to nursing aides and therapists. A specific mention was made of how staff members treated patients with respect and humor, responding promptly to any challenges that arose during care. The positive sentiments echo across multiple accounts; for example, a husband extolled the care his wife received during her rehabilitation stays, noting that she was treated like an "angel." Such testimonials indicate that many staff members are genuinely invested in providing high-quality care.
However, despite these positives, several reviews starkly contrast with this warm reception. A number of families reported ineptitude among certain staff members who appeared unqualified or neglectful in their duties. Instances were cited where residents had difficulty accessing basic necessities such as water without repeated requests. Communication barriers between families and nurses were also highlighted: relatives often found it challenging to reach out or engage meaningfully with medical professionals when needed.
Some reviewers shared alarming incidents related to cleanliness and overall hygiene within the facility. Reports indicated that unpleasant odors permeated the environment, which detracted from an otherwise acceptable atmosphere. Furthermore, dietary complaints surfaced frequently; both the quality and variety of food served raised alarms among some patients and their families—one even noted that seafood served at meals allegedly caused illness among residents.
Moreover, there were concerning reports regarding wound care management and adherence to doctor’s orders—specific claims pointed out neglect in administering necessary treatments which could endanger patient well-being. Families expressed frustration over resolving issues related to patient needs due to underwhelming responses from administrative staff when seeking assistance or clarification about care protocols.
The accommodation facilities themselves garnered mixed reviews: while some described comfortable rooms with adequate features including bathrooms and privacy curtains, others lamented management’s failure to foster a supportive atmosphere for caregivers on-site. More specifically, direct caregivers sometimes treated patients as burdens rather than individuals requiring attention—a sentiment echoed in various negative assessments wherein interaction between nursing staff appeared rushed or dismissive.
In conclusion, Monterey Palms Skilled Nursing Facility stands as a place where dedicated individuals strive for excellence amid varying levels of operational efficacy. While many families feel reassured by the attentive nature of certain staff members—who are lauded for their kindness and professionalism—systemic issues remain unaddressed according to other accounts. These conflicting narratives suggest a need for improved training protocols for all employees alongside enhanced focus on maintaining hygiene standards and effective communication within healthcare teams. For prospective residents or caretakers searching for reliable rehabilitation services, these insights serve as critical considerations when evaluating whether this particular facility aligns with their expectations for quality care.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Springs International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Monterey Palms Health Care Center in Palm Desert, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.
The community boasts a variety of amenities that cater to the residents' needs and desires. A beauty salon is available on-site for their grooming and pampering needs. In addition, there is cable or satellite TV in every room for entertainment purposes. Community-operated transportation is provided, making it convenient for residents to travel outside the community. A computer center allows residents to stay connected with loved ones through technology.
Dining at Monterey Palms Health Care Center is an enjoyable experience with a restaurant-style dining room where residents can enjoy delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to meet individual needs. To promote socialization, residents have access to various communal spaces including a gaming room, small library, and outdoor garden area.
Care services are provided round the clock to ensure the safety and well-being of each resident. 24-hour call system and supervision provide peace of mind to both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available when needed. Medication management ensures that residents take their prescribed medications timely and accurately.
Residents can also partake in numerous activities planned by the community's dedicated staff members. Concierge services are offered for personalized assistance, while fitness programs help promote physical health and well-being. Planned day trips allow residents to explore the surrounding area, while resident-run activities encourage social engagement within the community.
Various essential facilities are easily accessible from Monterey Palms Health Care Center's location in Palm Desert, CA. There are cafes, pharmacies, physicians' offices, restaurants, places of worship all nearby the community providing convenience for daily needs.
Overall, Monterey Palms Health Care Center provides a vibrant and caring environment where seniors can thrive comfortably with access to amenities, assistance with daily activities, and a range of engaging activities to foster a fulfilling lifestyle.
This area of Palm Desert, California is a bustling community with convenient access to medical care, pharmacies, cafes, restaurants, and entertainment options. With several physicians and healthcare facilities nearby, including Sunlife Medical Group and the Vein Institute of the Desert, residents can easily access quality healthcare services. There are also a variety of dining options available such as Kitchen 86 + Bar, Pacifica Seafood Restaurant, and Islands Restaurant Palm Desert. Additionally, there are pharmacies like Walgreens and CVS Pharmacy in close proximity for easy prescription refills. For leisure activities, residents can enjoy a movie at Century Theatre or Mary Pickford Theater. Overall, this area offers a mix of amenities that cater to the needs and interests of seniors looking for a vibrant community to call home.
Monterey Palms Health Care Center is located at 44610 Monterey Avenue, Palm Desert, CA 92260 in Riverside County, California
Monterey Palms Health Care Center on seniors.fyi includes 4 photos including images showing interior, wheelchair, reading, daylight, building, entrance, palm trees, parking, and more.
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