Ojai Health & Rehabilitation

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  • Interior

    A spacious and minimalist interior room with natural light streaming through large windows.

  • Building

    The inviting entrance of a building with a stone facade, enhanced by surrounding greenery.

  • Bedroom

    A minimalist room with a single hospital bed and large window.

  • Windows

    A bright and spacious hospital room featuring a single bed, large windows, and a small plant on the nightstand.

  • Landscaping

    A serene courtyard featuring a pergola, vibrant plants, and comfortable seating for outdoor relaxation.

  • Garden

    A serene outdoor space featuring a gazebo-style seating area surrounded by lush greenery.

  • Television

    A spacious and well-lit hospital patient room featuring two beds and modern amenities.

  • Lobby

    A spacious and modern lobby featuring light-colored walls, wooden flooring, and contemporary furniture.

  • Exercise Equipment

    A spacious exercise studio equipped with barre and fitness equipment.

  • Gym

    A well-lit therapy space designed for exercise and fitness activities, featuring colorful equipment and a spacious layout.

  • Healthcare

    A welcoming facility featuring a banner that says 'Heroes Work Here' at Dual Health & Rehab.

Ojai Health & Rehabilitation

601 North Montgomery Street, Ojai, CA 93023

For more information about senior living options: (844) 490-3973

2.8 from 17 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 stars
9

Skilled Nursing Facility

Overall Review of Ojai Health & Rehabilitation

Pros

  • pro The facility is impressive.
  • pro It's super clean.
  • pro All the staff is amiable and sweet.
  • pro They take excellent care of my brother.
  • pro They're truly unique and highly recommended.
  • pro Great place and amazing staff!

Cons

  • pro The place is described as a joke and would receive zero stars.
  • pro It feels like a snake pit, with residents unkempt and sitting in dirty diapers and rooms that are dirty.
  • pro Meaningful progress reports are rare or non-existent, and interdisciplinary meetings never occur.
  • pro Staff are unresponsive, uncaring, and unfriendly, and the LTC ombudsman is ashamed of the lack of oversight.
  • pro A visitor described a first visit as unprofessional, with cigarette smoke smell, unclean surroundings, pandering young staff, constant alarms, and rude behavior toward a patient.
  • pro There is no air conditioning, flies on food, people smoking outside doors, a non-working TV, and disregard for the diet plan; a resident's phone was removed.
  • pro Families describe abusive or incompetent staff, long delays in getting help, poor communication, and, in at least one case, the feeling that staff killed a loved one; overall not recommended.

Review

The collection of reviews paints a picture of a facility that inspires extremely divergent opinions. At one end of the spectrum, some reviewers express a strong sense of dissatisfaction and even anger, using phrases like "a joke," "zero stars," and "a snake pit has more to offer." They describe residents as unkempt and frequently in dirty conditions, with rooms that feel dirty or neglected. They recount a persistent lack of meaningful communication, noting that progress reports are rare and that they seldom participate in interdisciplinary meetings. Staff behavior is a recurrent source of complaint, described as unresponsive, uncaring, and unfriendly, and some reviewers urge oversight by the LTC ombudsman, signaling a broader concern about accountability and quality of care.

On the other hand, there are reviews that offer a much more positive take, portraying the facility as a well-run environment with friendly staff. One account emphasizes a strong sense of gratitude toward nurses and certified aides (CAs), praising the staff as amiable and patient, and describing the care as attentive and high-quality for a family member who has behavioral or temper-related challenges. This perspective also highlights the staff's patience and dedication, suggesting that they go above and beyond to manage difficult situations and maintain a compassionate atmosphere for residents and their families.

Between these poles lie experiences that focus on conditions and safety. Several accounts describe poor environmental conditions: strong odors of cigarette smoke upon entry, dirty areas both outside and inside, and occurrences like fires alarms going off and flies near meals. There are vivid complaints about medical and daily-life inconveniences - nonfunctional air conditioning, nonworking televisions, and even seemingly minor but disruptive issues like doors that won't open or delays in providing a fan during hot weather. In one disturbing narrative, a family member details the removal of a phone from a resident's hand while in conversation with family, a failure to adhere to a diet plan, and a general sense that basic comforts and safety are not adequately addressed, leading to a sense that the care environment is chaotic and poorly managed.

Another recurring thread concerns responsiveness and communication with families. Some reviewers describe blatant miscommunication, denial of access to information, or inaction when questions are raised. One entry explicitly notes that staff "take my name and number but I have yet to hear from anyone," conveying a deep worry about whether loved ones are being monitored and whether concerns are being escalated appropriately. The sentiment conveyed is that, even when something is clearly wrong, timely and transparent communication from the facility or its leadership is hard to come by, leaving families anxious and unsure about the care being provided.

There are also smaller but notable bursts of negative sentiment that touch on the interpersonal dynamics of the staff and management. One review uses the blunt label "Rude Office Manager," while another cites "Shared phone in 2023" and "Abusive staff," underscoring perceptions of disrespect and poor administrative conduct. A particularly stark claim appears in a separate entry: "Your incompetent staff killed my stepdad," which, even if singular in its detail, reflects a level of distress and accusation that contributes to the overall impression of inconsistent quality and serious concern about patient safety and accountability.

Amid these criticisms, a few voices offer a contrasting, more favorable narrative. A reviewer claims the staff took excellent care of a brother, describing the team as patient and supportive, and suggesting that they could not have managed without this level of care. Another entry thanks the staff for taking care of a mother and expresses appreciation for the ongoing work of those involved. These positive notes emphasize kindness, collaboration, and a sense of genuine commitment from caregivers, indicating that skilled, compassionate care is possible within the same facility.

The final set of comments centers on the experience of communicating with the facility about a loved one's well-being while residing there. One reviewer, who is out of state, stresses the importance of timely updates and consistent contact with caregivers, and conveys a strong frustration with the lack of reliable contact. The emotional weight of this concern is clear: when families cannot obtain regular updates, they are left to worry about the daily realities of safety, nutrition, and comfort for their loved ones. Taken together, these reports underscore a core tension: while some families feel seen and well-supported, others feel neglected, isolated, and uncertain about what is happening behind the doors of the facility.

Overall, the reviews collectively reveal a complex and uneven portrait. There are sharp, highly charged complaints about cleanliness, safety, and responsiveness that evoke serious concerns about day-to-day conditions and oversight. Against this backdrop, there are equally strong but more hopeful testimonials that celebrate compassionate care, patient staff, and meaningful progress made for some residents. The spectrum of experiences suggests considerable variation in the quality of care, staff engagement, and communication, leaving potential residents and their families navigating a mix of caution and cautious optimism as they consider whether this facility can meet their loved ones' needs.

Features

Housing

  • 74 resident community capacity 74 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Oxnard (18 miles away) Oxnard (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Ojai Health & Rehabilitation in Ojai, CA is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can get pampered and feel their best. Residents can enjoy watching their favorite shows with the cable or satellite TV provided in each room. Community operated transportation is available for residents to easily access nearby areas and run errands.

For those who enjoy technology, there is a computer center where residents can stay connected with loved ones and browse the internet. The dining room offers restaurant-style dining with delicious meals prepared and served to meet special dietary restrictions if needed. There is also a kitchenette available for residents who prefer cooking their own meals.

The community has various spaces for recreational activities including a fitness room, gaming room, small library, garden, and outdoor space where residents can relax and enjoy nature. Housekeeping services ensure that residents live in a clean and comfortable environment.

Residents have access to private bathrooms equipped with assistance bars for safety. Move-in coordination is provided to ease the transition of new residents into the community. A wellness center promotes health and wellbeing among residents, while Wi-Fi/high-speed internet keeps them connected online.

Care services at Ojai Health & Rehabilitation include 24-hour call system for immediate assistance, 24-hour supervision to ensure safety, and assistance with daily living activities such as bathing, dressing, and transfers. Medication management is available to help residents take their medications properly. A mental wellness program focuses on the emotional wellbeing of the residents.

In terms of dining options, special dietary restrictions are taken into consideration when preparing meals for the residents. In addition to these amenities and care services, the community also arranges non-medical transportation as well as transportation to doctors' appointments.

To keep residents socially engaged and active, the community offers concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. There are also several cafes, parks, pharmacies, physicians, restaurants, and hospitals located nearby for easy accessibility. Overall, the Ojai Health & Rehabilitation provides a comfortable and caring environment for seniors to live their golden years with dignity and support.

Nearby Places of Interest

This part of Ojai, California, offers a variety of amenities for seniors looking to settle into the area. With a selection of restaurants offering diverse cuisine options such as seafood, vegan dishes, and craft beer, there is something to suit every taste palate. Additionally, there are cozy cafes where one can enjoy a cup of coffee or tea while socializing with friends. For healthcare needs, there are several pharmacies and physicians' offices nearby, ensuring convenient access to medical services. The presence of Ojai Valley Community Hospital also provides peace of mind in case of emergencies. Furthermore, the local parks offer opportunities for outdoor recreation and relaxation in nature. Overall, this part of Ojai combines convenience with a peaceful environment that would be ideal for senior living.

Restaurants

  • Hip Vgn (0.3 miles)
  • The Dutchess (0.4 miles)
  • Topa Topa Brewing Company (0.4 miles)
  • The Nest (0.4 miles)
  • Ojai Rotie (0.4 miles)
  • Sea Fresh Sea Food (0.4 miles)
  • Oak Grill (1.3 miles)

Cafes

  • LOVE Social Cafe (0.3 miles)
  • Beacon (0.5 miles)
  • Farmer And The Cook (2 miles)
  • Singing Sun (12.2 miles)
  • Prospect Coffee Roasters (12.2 miles)
  • Cafe Nouveau (12.4 miles)
  • Frontside Cafe (12.4 miles)

Pharmacies

  • Health Mart Pharmacy (0.4 miles)
  • Ojai Village Pharmacy (0.4 miles)
  • Rite Aid (3.2 miles)
  • Longs Drugs (12 miles)
  • Seeber's Pharmacy (12.2 miles)
  • Rite Aid (12.3 miles)
  • Rite Aid (12.3 miles)

Parks

  • Sarzotti Park (0.4 miles)
  • Libbey Park (0.5 miles)
  • Arroyo Verde Park (11.2 miles)
  • Grant Park (11.9 miles)
  • Memorial Park (11.9 miles)
  • Emma Wood State Beach (12.1 miles)
  • Plaza Park (12.3 miles)

Physicians

  • Robin A Bernhoft, MD - Bernhoft Center For Advanced Medicine (1.3 miles)
  • Valley Oaks Family Practice (1.4 miles)
  • Ojai Valley Family Medicine Group (1.5 miles)
  • Primary Medical Group (11.9 miles)
  • Valley Medical Group (12.1 miles)
  • Sheehy J Timothy, MD (12.1 miles)
  • Primary Medical Group Ventura County (12.2 miles)

Hospitals

  • Ojai Valley Community Hospital (1.4 miles)
  • Ventura County Medical Center/Ventura Hillmont Adult Services (12.1 miles)
  • VCMC (12.2 miles)
  • Ventura Convalescent Hospital (12.2 miles)
  • Aids Testing & Services (12.2 miles)
  • Community Memorial Hospital (12.4 miles)
  • CMH Same Day Surgery (12.4 miles)

Transportation

  • U-Haul Moving & Storage (4 miles)

Places of Worship

  • Church Of The Foothills (11.7 miles)
  • St Paul's Episcopal Church & Parish Day School (12.3 miles)
  • Orchard Community Church (13.2 miles)

Theaters

  • Century Theatres (12.2 miles)

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