Lake Merritt Healthcare Center in Oakland, CA
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Information last verified:
309 Macarthur Boulevard, Oakland, CA 94610
For more information about senior living options: (844) 490-3973
The facility is nice. The nurses and staff help with call lights. The vibe in the place is very nice. The managers and staff are very friendly. The facility is great, and the employees are great.
The staff never answers the phone after hours. The administrators seemed disorganized. The resident was never bathed, fell multiple times, and three patients were crammed into a tiny room. The resident was attacked twice by the same patient with no resolution. A patient wandered off the property and staff had no clue what was going on; the caller was yelled at, suggesting this had happened before, and the place should be shut down. The staff were incompetent and basic care required intervention by an ombudsman; the facility should be avoided.This community is best suited for families seeking a compact, neighborhood-style setting near Lake Merritt who value a warm, approachable staff and are comfortable navigating some administrative bumps. The environment can feel welcoming when the care workers are present, and the facility's small footprint invites more personal attention. However, this comfort comes with caveats: the same front-line caregivers can deliver good, responsive assistance, yet the management and process side of the operation shows frequent fragmentation. For seniors who require high levels of supervision, consistent bathing routines, or strict safety protocols, this facility tends to fall short. Prospective residents who prize location and an intimate atmosphere might accept the risk if they are prepared to actively oversee care plans and demand accountability from leadership. In short, the strong social fabric at the staff level is real, but it does not fully compensate for systemic gaps.
On the care front, the most troubling threads run through multiple accounts: residents were not bathed, falls occurred, and space constraints forced three patients into a single, cramped room. These are not isolated incidents in memory; they recur across reviews, signaling a pattern rather than an exception. The danger is not solely the physical risk; it is the sense that basic safeguards and timely response to incidents are inconsistent. A troubling episode involving a patient with a mismatched bracelet and a lack of alertness about a missing resident underscores gaps in communication and accountability. In a setting where family members depend on vigilant oversight, such lapses translate into real worry about daily safety and dignity.
Administrative dynamics appear to drive most of the volatility. Reports describe disorganization at the leadership level, with administrators difficult to reach and slow to implement corrective actions. That friction undermines even the capable care staff, who are praised when present. There are moments when calls are answered promptly, and the staff responds to call lights, reinforcing the perception that frontline workers are capable and compassionate. Yet the disconnect between the care floor and the office creates inconsistency: some days run smoothly; others devolve into confusion, with unfulfilled care requests and unclear escalation paths. This pattern matters because it determines whether fragile residents receive dependable routines, timely baths, and appropriate supervision during shifts when supervision is most needed.
Despite the drawbacks, the facility has redeeming strengths that keep it in consideration for certain families. The vibe in common areas is described as friendly, with managers and staff who are approachable and personable. The physical footprint is small but functional, which can translate into easier navigation and a sense of home for some residents. Several reviews reflect affirmations about the care team, when alerted, nurses and aides respond and engage. The proximity to MacArthur and the Lake Merritt area adds another layer of practicality for families who value convenience and quick access to services. For residents who do not require intensive memory care or high-end amenities, these positives can be meaningful if the care plan is actively managed and kept visible to families.
Given the serious safety and governance concerns raised, alternatives deserve serious consideration for anyone prioritizing safety and consistent supervision. Facilities with robust oversight, transparent incident reporting, higher caregiver-to-resident ratios, and predictable administrative follow-through tend to deliver steadier daily routines. Memory-care or behavior-management needs, in particular, are a red flag here if wandering or aggression is likely, given the reported patient-on-patient incidents and unresolved conflicts. Families should use due diligence: request a detailed explanation of staffing at night, after-hours contact procedures, incident history, and how the campus handles misplacements and misidentifications. If a move is pursued, document expected response times and require demonstrations of bath schedules, hygiene protocols, and room assignments that avoid overcrowding.
Bottom line: Lake Merritt Healthcare Center can work for a narrow slice of residents whose priorities are proximity, a compact setting, and accessible staff who are monitored by families. For others, especially those with higher needs for safety, consistent daily care, or clear administrative accountability, alternatives are worth exploring. The decision should hinge on clearly defined care plans, concrete commitments from leadership, and firsthand observation of day-to-day operations. A disciplined evaluation that includes time spent on the floor at various shifts, conversations with caregivers, and an independent review can determine whether the perceived warmth of the frontline can be sustained when real-world pressures rise. When choosing, prioritize safety, reliability, and transparency above location or ambiance, and Lake Merritt Healthcare Center becomes a more or less viable option accordingly.
53 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (7 miles away) San Francisco International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Lake Merritt Healthcare Center in Oakland, CA is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center boasts a beauty salon where residents can enjoy pampering treatments, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for convenient access to nearby locations.
For those who wish to stay connected, there is a computer center with Wi-Fi/high-speed internet. The dining room provides restaurant-style dining experiences, and there is also a kitchenette available for individual meal preparation. Housekeeping services are provided for cleanliness and convenience.
Residents have access to outdoor space and can enjoy the beautiful garden on the premises. There is also a fitness room for exercise and wellness activities. A gaming room provides entertainment options, while a small library offers reading materials.
Care services at Lake Merritt Healthcare Center include 24-hour call system and supervision for safety and peace of mind. Staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures timely administration of medications. Special dietary needs are catered to with diabetes diets and special dietary restrictions.
Transportation arrangement services are offered both for non-medical purposes and attending doctors' appointments. Move-in coordination provides support during the transition into the community.
In terms of nearby amenities, there are four cafes, 18 parks, 23 pharmacies, four physicians' offices, 15 restaurants, six transportation options, one theater nearby, and four hospitals in close proximity.
To keep residents engaged and active, Lake Merritt Healthcare Center offers concierge services to assist with planning day trips and other activities. Fitness programs promote physical well-being while resident-run activities encourage social interaction among peers. Scheduled daily activities ensure that residents always have something enjoyable to participate in.
Overall, the Lake Merritt Healthcare Center provides a comfortable living environment with a multitude of amenities and care services to support the independence and well-being of its residents.
Lake Merritt Healthcare Center is located at 309 Macarthur Boulevard, Oakland, CA 94610 in Alameda County, California
Lake Merritt Healthcare Center on seniors.fyi includes 6 photos including images showing interior, building, outdoor, mirrors, decor, bathroom, trees, dining, and more.
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Interior
Decor
Building
Bedroom
Dining
Rehabilitation
