Lake Merritt Healthcare Center

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  • Interior

    Cozy lobby seating area with green chairs, mirrors, and decorative elements.

  • Decor

    A well-lit hallway interior with mirrors and comfortable seating.

  • Building

    A two-story building with a sign out front, surrounded by greenery under a partially cloudy sky.

  • Bedroom

    A hospital room with a bed, floral arrangement, and a privacy curtain.

  • Dining

    A restaurant building with a prominent sign and greenery around.

  • Rehabilitation

    A set of parallel bars used for rehabilitation exercises in an indoor setting.

Lake Merritt Healthcare Center

309 Macarthur Boulevard, Oakland, CA 94610

For more information about senior living options: (844) 490-3973

3.2 from 13 reviews
5 stars
6
4 stars
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0
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5

Skilled Nursing Facility

Overall Review of Lake Merritt Healthcare Center

Pros

  • pro The care staff are good.
  • pro The nurses and staff help with call lights.
  • pro The facility is nice.
  • pro The facility is small but good and located right off MacArthur.
  • pro The facility has great employees.
  • pro The vibe of the facility is very nice, and the managers and staff are friendly.

Cons

  • pro The administrators seemed disorganized.
  • pro The resident was never bathed.
  • pro The resident fell multiple times.
  • pro Three patients were stacked into a tiny room.
  • pro The resident was attacked twice by the same patient with no resolution.
  • pro A facility patient wandered the street near the Fox Theatre unsupervised.
  • pro Bracelets on the resident did not match her identity, causing misidentification.
  • pro The phone staff had no clue what was going on and the operator screamed during a call.
  • pro The facility is described as incompetent, requiring an ombudsman to obtain basic care.

Review

Situated just off MacArthur and near Lake Merritt, this small facility elicits a broad spectrum of impressions from residents' families and visitors. Some reviewers describe a place with a genuinely caring care staff, where bedside assistance and attentiveness come through in daily interactions. Yet alongside those positives, others note that the administrators and back-end operations can feel disorganized or slow to respond, casting a shadow over the overall experience.

A common thread in the more negative accounts centers on basic caregiving and safety gaps. Several reviewers report that residents were not bathed, fell multiple times, and were placed into overcrowded conditions - three patients sharing a single tiny room. The repeated assaults by one patient on another, with no satisfactory resolution or intervention described, paint a troubling picture of safety protocols that don't consistently translate into secure, dignified care. Taken together, these details underscore a perception that clinical staffing may be present, but preventive systems and follow-through leave room for serious improvement.

A particularly alarming narrative centers on a patient who wandered away and was found in a public space, specifically the Fox Theatre, around 5:20 pm. A family member discovered that the patient wore bracelets that did not belong to her, and when addressing the situation by calling the facility, the staff member appeared uncertain or unprepared to provide answers. The patient reportedly wore several bracelets; once the real name was determined, the niece described the staff member yelling on the phone. The episode raised concerns about whether this had happened before and whether police were ever involved, fueling fears about ongoing safety gaps and a potential pattern of mishandling missing-patient incidents.

Against these concerns, other reviewers emphasize positive traits that do exist in the facility. Several accounts praise the place as "nice," with call lights answered relatively promptly and nurses and staff who are helpful. The vibe among some staff and managers is described as welcoming and friendly, with a recommendation to visit to see the atmosphere for oneself. In these mentions, the facility is framed as a place with potential - where kind, responsive care can prevail on good days and where the environment feels approachable and warm.

There is also a sharply negative verdict from another reviewer who describes the staff as incompetent, to the point of requiring an ombudsman to obtain basic care. This perspective insists that essential services and safeguards were not being delivered, despite outside advocacy, and it urges potential residents and families to steer clear if possible. The contradiction between this view and the more favorable testimonials highlights how variable experiences can be within the same facility, depending on staff, oversight, and day-to-day operations.

Yet another voice offers a more straightforward compliment, declaring the facility and its employees to be great. This positive note reinforces the sense that, for some residents, the combination of staff goodwill, professional capability, and a manageable, smaller setting can translate into a satisfying caregiving experience. The multiplicity of viewpoints suggests a facility that can succeed in meeting needs for some and fall short for others, reflecting a broad range of conditions and performances.

Taken as a whole, the narratives reveal a facility that is capable of delivering compassionate bedside care and creating a pleasant, welcoming environment in some circumstances, while also facing significant safety, governance, and communication challenges in others. For families evaluating care options, this collection of experiences underscores the importance of thorough, proactive engagement: touring the site, asking pointed questions about bathing routines, fall prevention, patient separation and room occupancy, incident reporting, and the steps taken when patients go missing. It also highlights the value of maintaining ongoing dialogue with administrators and seeking external oversight or advocacy when concerns arise, to ensure a plan that aligns with each resident's safety and dignity.

Features

Housing

  • 53 resident community capacity 53 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Metropolitan Oakland International (7 miles away) Metropolitan Oakland International (7 miles away)
  • San Francisco International (15 miles away) San Francisco International (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Lake Merritt Healthcare Center in Oakland, CA is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center boasts a beauty salon where residents can enjoy pampering treatments, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for convenient access to nearby locations.

For those who wish to stay connected, there is a computer center with Wi-Fi/high-speed internet. The dining room provides restaurant-style dining experiences, and there is also a kitchenette available for individual meal preparation. Housekeeping services are provided for cleanliness and convenience.

Residents have access to outdoor space and can enjoy the beautiful garden on the premises. There is also a fitness room for exercise and wellness activities. A gaming room provides entertainment options, while a small library offers reading materials.

Care services at Lake Merritt Healthcare Center include 24-hour call system and supervision for safety and peace of mind. Staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures timely administration of medications. Special dietary needs are catered to with diabetes diets and special dietary restrictions.

Transportation arrangement services are offered both for non-medical purposes and attending doctors' appointments. Move-in coordination provides support during the transition into the community.

In terms of nearby amenities, there are four cafes, 18 parks, 23 pharmacies, four physicians' offices, 15 restaurants, six transportation options, one theater nearby, and four hospitals in close proximity.

To keep residents engaged and active, Lake Merritt Healthcare Center offers concierge services to assist with planning day trips and other activities. Fitness programs promote physical well-being while resident-run activities encourage social interaction among peers. Scheduled daily activities ensure that residents always have something enjoyable to participate in.

Overall, the Lake Merritt Healthcare Center provides a comfortable living environment with a multitude of amenities and care services to support the independence and well-being of its residents.

Nearby Places of Interest

Parks

  • Morcom Rose Garden (0.5 miles)
  • Mosswood Park & Recreation Center (0.8 miles)
  • Snow Park (0.8 miles)
  • Alco Park (1.2 miles)
  • Dimond Park (2.1 miles)
  • Temescal Creek Park (2.1 miles)
  • Temescal Regional Park (2.6 miles)

Physicians

  • One Medical (0.5 miles)
  • Kaiser Permanente Medical Center - Mosswood Building (0.8 miles)
  • Sutter Urgent Care: Sutter East Bay Medical Foundation (3.5 miles)
  • Berkeley Pediatrics (4.4 miles)
  • Kiwi Pediatrics Medical Group (5.4 miles)
  • Urology: Sutter East Bay Medical Foundation (5.8 miles)
  • Sutter East Bay Medical Center (6.4 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Kaiser Permanente Pharmacy - Main Building (0.7 miles)
  • CVS Pharmacy (0.9 miles)
  • Blüm Oakland (1 miles)
  • Walgreens (1.3 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2.1 miles)

Restaurants

  • Dona Tomas (0.7 miles)
  • Cato's Ale House (0.8 miles)
  • Drake's Dealership (0.8 miles)
  • Fentons Creamery (1 miles)
  • McDonald's (1.5 miles)
  • Original Pattern Brewing Company (1.6 miles)
  • Seawolf (1.7 miles)

Hospitals

  • Kaiser OB-GYN (0.7 miles)
  • Sutter Alta Bates Summit Medical Center: Summit Camps (0.8 miles)
  • Kaiser Permanente Oakland Medical Center (0.8 miles)
  • Highland Hospital (1.6 miles)

Cafes

  • Blue Bottle Coffee (1.2 miles)
  • Bicycle Coffee (1.8 miles)
  • Highwire Coffee Roasters (2 miles)
  • Caffe Strada (3.8 miles)
  • Hal's Office (5.8 miles)
  • Si Si Caffe (6.7 miles)

Transportation

  • MacArthur BART Station (1.3 miles)
  • Lake Merritt BART Station (1.4 miles)
  • 20/21 Bus Stop (2.3 miles)
  • West Oakland BART Station (2.4 miles)
  • Emeryville Amtrak (2.8 miles)
  • Fruitvale BART Station (3.1 miles)
  • JSX (6.5 miles)

Theaters

  • AMC Bay Street 16 (2.5 miles)

Places of Worship

  • Bay Area Chinese Bible Church (6.1 miles)

Frequently Asked Questions

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