Windsor Gardens Healthcare Center of the Vall

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Windsor Gardens Healthcare Center of the Vall

13000 Victory Blvd, North Hollywood, CA 91606

For more information about senior living options: (844) 490-3973

2.2 from 5 reviews
5 stars
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4 stars
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Skilled Nursing Facility

Pricing

Windsor Gardens Healthcare Center of the Valley offers competitive pricing for its private rooms, with a monthly cost of $3,750. This rate is notably lower than the average in Los Angeles County, which stands at approximately $4,197, and slightly below the broader state average of $3,939. The facility's pricing reflects a commitment to providing quality care while remaining accessible in comparison to other options in the region. Residents and their families can find reassurance knowing they are receiving value without compromising on the level of care provided.

Floor plansWindsor Gardens Healthcare Center of the VallLos Angeles CountyCalifornia
Private$3,750$4,197$3,939

Overall Review

Pros

  • pro The staff members at Windsor Gardens of the Valley are described as very nice and caring, often going above and beyond to assist residents.
  • pro The kitchen staff receives praise for being delightful, contributing to a positive dining experience for the residents.
  • pro There is a good-sized main dining room and interior garden courtyards that provide enjoyable spaces for residents to gather.
  • pro Patients can enjoy a full calendar of activities, movies, and board games, which help keep them engaged and entertained.
  • pro Volunteers contribute to the overall atmosphere by providing personal touches like painting residents' nails or assisting with social activities.
  • pro The facility maintains a clean environment despite its challenges, creating a more pleasant living space for residents.
  • pro Each bed has a small TV with headphones, allowing patients privacy in their entertainment choices without disturbing others.

Cons

  • pro The removal of the call light button leaves residents unable to summon help, leading to frustration for both residents and their families.
  • pro There is often no one available to answer phone calls at Windsor Gardens of the Valley, exacerbating the sense of neglect.
  • pro Shared bathrooms for six people contribute to unsanitary conditions in the facility.
  • pro The ratio of licensed nurses to patients is low, with LVNs and CNAs overwhelmed by responsibilities, resulting in long wait times for call light responses.
  • pro A physician's assistant is insufficient, as there is no doctor on staff to address urgent medical needs directly.
  • pro An inappropriate treatment modality was used during rehabilitation, causing severe pain for a patient that persisted for days.
  • pro Long-term residents often appear neglected or listless, waiting without engagement for much of the day.
  • pro The environment retains a strong medical smell, detracting from a home-like atmosphere.
  • pro Staff attempted to move a hospice patient against explicit medical orders and family requests, causing unnecessary pain and distress.
  • pro Staff members frequently referred to an end-stage patient's condition incorrectly, diminishing her dignity and respect in her final days.

Review

Windsor Gardens of the Valley appears to be a facility marked by a blend of dedicated staff and systemic challenges typically found in for-profit healthcare environments. While many reviews highlight the compassion and kindness exhibited by staff members, there are consistent complaints regarding inadequate staffing levels and issues related to patient care protocols. One notable concern is the removal of call light buttons, leaving residents unable to summon help in emergencies. This has resulted in family members being forced to contact the facility directly, often encountering difficulties with communication, as calls frequently go unanswered.

The shared living conditions within Windsor Gardens raise additional red flags about resident comfort and hygiene. With six individuals utilizing a single bathroom, concerns about cleanliness and accessibility are paramount. Reviews indicate that while the staff works diligently to provide adequate care, such substantial overcrowding can lead to an unsatisfactory living environment for residents. Residents’ experiences vary; some appreciate the camaraderie formed among those who can engage socially, while others express that those who are less mobile may feel isolated or neglected, sitting idly without meaningful engagement throughout the day.

Visitors have noted that Windsor Gardens is not reflective of luxury care but rather resembles a modest establishment – akin to a lower-end hotel experience. The overall atmosphere still carries an unmistakable hospital odor that detracts from any semblance of homeliness one might hope for in such facilities. This aspect seems particularly distressing for families dealing with loved ones suffering from cognitive impairments like Alzheimer’s disease since maintaining a comforting environment becomes exceedingly important at this stage of life.

The operational structure at Windsor also raises significant concerns about medical oversight. One review mentions a lack of on-site physicians; instead, healthcare oversight largely falls on physician assistants who provide limited daily interventions before reporting back to off-site doctors affiliated with Regal Medical Group—an arrangement described as cozy but potentially problematic concerning immediate patient care needs. This setup indicates potential delays in critical responses during emergencies or significant health changes among residents.

Furthermore, troubling incidents regarding specific patients shed light on the consequences of insufficient training or adherence to care protocols. A review describing a rehab patient’s experience highlights how initial mistakes led to unnecessary pain due to inappropriate treatment modalities being administered without proper evaluation of their condition—a practice that should unequivocally involve licensed nurses or other qualified professionals overseeing patient care at all times.

Sadly, even end-of-life care does not seem exempt from these shortcomings at Windsor Gardens. Heart-wrenching accounts detail how staff failed to properly accommodate requests concerning mobility restrictions placed upon patients nearing death—resulting in immense distress and suffering during their final days. Such scenarios underscore an urgent need for refined training programs focused on respecting both patient dignity and family wishes amidst varying stages of health crises.

In conclusion, while Windsor Gardens exudes warmth through its helpful staff and provides basic amenities acceptable for rehabilitation or assisted living purposes, it is evident through various reviews that structural failings hinder the quality of care received by residents. From issues surrounding staffing ratios and communication hiccups with families to alarming lapses involving direct patient care practices—there remain critical areas requiring immediate improvement if this facility hopes to uphold its commitment toward genuinely compassionate healthcare dedicated exclusively to enhancing resident well-being.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (3 miles away) Burbank-Glendale-Pasadena (3 miles away)
  • Los Angeles International (17 miles away) Los Angeles International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.
  • Spanish SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.
  • Tagalog TagalogTagalog language services are important for seniors as they provide a sense of connection and comfort for those who speak the language. This can help them feel more at ease and engaged in their community, improving their overall well-being and quality of life.

Description

Windsor Gardens Healthcare Center of the Vall in North Hollywood, CA is a vibrant and inclusive assisted living community that offers a range of amenities and conveniences to enhance the lives of its residents. With an emphasis on providing high-quality care and support, this facility offers guests at mealtime, ensuring that everyone feels welcomed and comfortable during their dining experience.

Residents and visitors can take advantage of ample resident parking, making it convenient for loved ones to visit their family members and ensuring ease of access for residents with vehicles.

Language barriers are addressed at Windsor Gardens Healthcare Center as they have staff members who are fluent in Spanish and Tagalog. This language diversity ensures effective communication with residents whose primary language may not be English, fostering a sense of belonging and understanding within the community.

The surrounding neighborhood also boasts numerous amenities that cater to the needs and interests of residents. With two cafes nearby, residents can enjoy a variety of food options within walking distance. Additionally, there are seven parks nearby where residents can spend time outdoors, enjoying nature or engaging in recreational activities.

For health-related needs, there are 23 pharmacies nearby where residents can easily access their medications. Two physicians located nearby provide added convenience for medical consultations or check-ups.

In terms of entertainment and socializing, 14 restaurants offer diverse cuisine options for residents to explore when dining out. Eight transportation options ensure that transportation needs are easily met within the community and beyond. Nearby places of worship provide spiritual nourishment for those seeking religious services or support.

Furthermore, one theater nearby promises opportunities for cultural enrichment through film screenings or live performances. Residents can also feel assured knowing that there is a hospital conveniently located near the facility should any medical emergencies arise.

Overall, Windsor Gardens Healthcare Center of the Vall in North Hollywood, CA provides a comprehensive assisted living community that prioritizes comfort, convenience, and accessibility while offering various amenities to enhance the overall well-being of its diverse resident population.

Nearby Places of Interest

This part of North Hollywood, California is a bustling neighborhood with convenient access to essential amenities. There are several pharmacies within close proximity, making it easy for seniors to refill their medications. Additionally, there are numerous parks nearby for leisurely walks and outdoor activities. Hospitals and medical centers are also within a short distance, providing peace of mind in case of emergencies. The area offers various dining options ranging from fast food to cafes, catering to different culinary preferences. For entertainment, there are theaters where seniors can enjoy movies and cultural experiences. Overall, this neighborhood provides a well-rounded living environment with access to healthcare, recreation, and dining options for seniors looking to settle in the North Hollywood area.

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (0.3 miles)
  • Walgreens (1.4 miles)
  • Rite Aid (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • Rite Aid (2.2 miles)

Parks

  • Playground (1.8 miles)
  • Van Nuys Sherman Oaks Park (2.3 miles)
  • Fryman Canyon Park (3.9 miles)
  • Coldwater Canyon Park (4 miles)
  • Franklin Canyon Park (4.4 miles)
  • Nancy Hoover Pohl Overlook (4.8 miles)
  • Lake Balboa Park (4.9 miles)

Hospitals

  • Kaiser Permanente Emergency (2.4 miles)
  • Providence St Joseph Medical Center (5.4 miles)
  • Veterans Administration (5.5 miles)
  • Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (6.9 miles)

Physicians

  • Mid-Valley Comprehensive Health Center (2.4 miles)
  • Southern California Orthopedic Institute (2.7 miles)

Transportation

  • North Hollywood Metro Station (2.6 miles)
  • Burbank Airport Ride Share Pick Up (3.6 miles)
  • Baggage Claim (3.7 miles)
  • Hollywood Burbank Airport (BUR) (3.7 miles)
  • Terminal A (3.8 miles)
  • Van Nuys FlyAway Bus Terminal to LAX (4.1 miles)
  • Van Nuys Airport (VNY) (4.4 miles)

Restaurants

  • McDonald's (2.8 miles)
  • In-N-Out Burger (3 miles)
  • Wendy's (3.2 miles)
  • McDonald's (4 miles)
  • Porto's Bakery & Cafe (4.2 miles)
  • Transformers: The Ride - 3D (4.6 miles)
  • La Corona Mexican Grill (4.6 miles)

Cafes

  • Starbucks (3.2 miles)
  • Starbucks (4.5 miles)
  • Starbucks (5.2 miles)
  • Starbucks (5.5 miles)
  • Starbucks (5.6 miles)
  • Starbucks (6.6 miles)
  • The Butcher, The Baker, The Cappuccino Maker (6.8 miles)

Places of Worship

  • St Michael & All Angels (3.4 miles)
  • Immanuel Bible Church (4.7 miles)

Theaters

  • Regal Sherman Oaks Galleria (3.6 miles)
  • Universal Cinema AMC at CityWalk Hollywood (5 miles)
  • AMC Burbank 16 (6 miles)

Frequently Asked Questions

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