Providence St Elizabeth Care Center
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10425 Magnolia Boulevard, North Hollywood, CA 91601
For more information about senior living options: (844) 490-3973
Toluca Lake's care environment stands out from the moment you walk in. The facility is remarkably clean, and there is no lingering odor or anything off-putting. A new chef, Kathy, has been making a real difference in the quality of meals, and several staffers consistently shine in their roles. Maria, for example, visits me every day and handles any issues I have right away, making me feel listened to and well cared for. Nurse Emily is always on time with my medications, which is crucial given that some of my meds must be given at precise times. With so many thoughtful touches and reliable staff, I wouldn't hesitate to recommend Toluca Lake to my family and friends.
For families navigating the stressful process of finding rehab for a loved one, the experience can be overwhelming. My search was long and exhausting until I met Craig and Maria and walked through the facility. From the start, there was a palpable sense that everyone there truly cares and works hard to deliver the best possible care. That impression has held steady, and it's reinforced every time I see the level of attention given to residents, from the front desk to the therapy gym.
I've heard it again and again from others as well: a team effort that makes a real difference. I'm grateful for the efforts of Ken and the physical therapy department, and for the nursing staff led by Jeff, the head of the department. Maria, in particular, has gone out of her way to keep my mom motivated and cared for, checking in several times a day and ensuring that she remains engaged in her recovery. When you walk through Toluca Lake, you can feel that sentiment - people who care come to work with a shared commitment to their patients.
Three weeks into a stay at Toluca Lake Transitional Care, the facility maintains its high standards. It's a clean place with consistently good quality care, and I've felt strong support from the nursing staff as well as management. The atmosphere is professional yet warm, and you can sense that everyone is aligned in trying to help residents regain their independence and comfort. The overall environment feels stable, with a focus on healing and respectful interaction.
The rehab experience here continues to shine through the everyday behavior of the staff. People are extremely nice, friendly, and professional in their interactions with residents and families. I'm currently staying at the facility and observe how caring and helpful the team remains, always looking out for residents and making sure all needs are met. Carlos, the nurse, is particularly attentive, and the concierge is a kind, go?out?of?her?way person who consistently helps people navigate daily life at the center.
A turning point for many families is the hospital-to-home transition, and Toluca Lake has become a bridge that makes that transition smoother. I remember visiting the facility when it was known as Providence St. Elizabeth Care Center and meeting Dania, who would later become a key contact during the transition. We toured the center together, and I left feeling cautiously impressed but increasingly confident as I observed the careful onboarding of my loved one. The staff who became involved over time included Licensed Vocational Nurses, especially Carlos and Emily, and Lani, the Nurse Director, along with Jeff and the CNAs who assist daily. Paul the dietician offered thoughtful guidance on dietary restrictions, and he truly cared about making meals enjoyable within those constraints. It wasn't just a list of roles; it was a community of people like Katherine who does haircuts and nail trimming, Raul in maintenance, Susie in Social Services, and Alondra, Admissions Director, all contributing to a seamless experience. Maria, the Admissions/Concierge, went above and beyond to ensure every need was met with compassion. Even Jose, the Operations Manager, played a pivotal role in pulling it all together and keeping operations smooth. The overall impression was a facility that earns its trust and then continues to earn it every day.
Another perspective highlights how the staff's approach makes a real difference in real time. Before discharge from the hospital, our doctor, noting the facility's new ownership, recommended Toluca Lake and encouraged us that the staff would be caring and friendly. The hospital stayed with us through the early days as we settled in, and the rooms, therapy, and activities helped my loved one acclimate. There's a palpable sense that the staff genuinely enjoys their jobs and takes pride in their responsibilities, with activities available for those who want to participate and meaningful therapy for those who don't. The PT and OT teams are especially dedicated and focused on each person's goals, which makes a tangible difference after a lengthy hospital stay.
Incredibly, recovery progress can feel almost rapid when the right team is in place. Within less than a week, I witnessed a remarkable transition from a hospital stay to home health care, all coordinated through Toluca Lake Transitional Care (formerly Providence St. Elizabeth Care Center) in North Hollywood. From the moment I arrived - late in the day and initially concerned - I felt that every detail would be handled. Jose, who manages the facility, explained the necessary paperwork and consultations would wait until morning, and the staff who followed up provided clear explanations of what to expect. By the next day, the Physical Therapy, Occupational Therapy, and Speech Therapy teams were actively involved, and Paul from Food Service visited to discuss dietary preferences and restrictions. The simple kindness of a blueberry muffin shared with me by Paul left a lasting impression, highlighting how small moments can lift spirits during recovery.
The human touch extended beyond medical care into daily routines that restore dignity and confidence. Veronica, a Nurse Aide, arranged a much?needed shower - an experience that made me feel more human than patient, especially since I hadn't had a proper wash in a long time. She washed my hair three times, a small act that carried big weight. The next day, Angel and Christian from PT designed a stair?training plan that matched my home environment, guiding me up and down stairs with a walker until I could do it confidently. Ken's practical adjustments - adding tennis balls to the walker's back legs - made an immediate difference in mobility and safety. The team understood that regaining independence starts with small, doable steps.
Equally meaningful were the practical lessons in self?care, such as managing a stoma and external colostomy bag. Melisa, an Infection Prevention Nurse, worked with me step by step, helping me gain the confidence to handle the bag myself. This kind of hands?on instruction was empowering and essential for my planned return home. The night shift also left a lasting impression - Rodel, a Charge Nurse, was on night duty during my first two days and became my go?to person for questions about PT, bag issues, and more. He stayed late and even brought snacks, a small gesture that underscored the caregiving culture at Toluca Lake.
Over time, the facility's leadership and infrastructure began to reflect its ongoing transition under new management. An Activity Center opened, fresh tile was chosen for showers, hallways were repainted, the Food Service area was upgraded, and more beds were added. It felt like a caterpillar turning toward a butterfly - a hopeful sign of the positive changes underway. Through it all, the message remained clear and consistent: everyone is there because they care. The staff's courteous yet firm approach shows that difficult decisions and hard work are part of the mission to provide compassionate, high?quality care every day. For anyone facing a loved one's rehab needs, Toluca Lake - Saint Elizabeth's, the former Toluca Lake - offers a sincere blend of professional skill and heartfelt dedication that makes a real difference in recovery and peace of mind.
Providence St Elizabeth Care Center in North Hollywood, CA is a well-appointed assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon, where residents can enjoy professional grooming services. Residents can also relax and unwind in their fully furnished apartments while watching their favorite shows on cable or satellite TV. For those who need transportation, the community offers community operated transportation as well as transportation arrangement for non-medical needs and doctor's appointments.
Keeping residents connected is important, which is why Providence St Elizabeth Care Center provides a computer center with Wi-Fi/high-speed internet access. Additionally, there is a gaming room for entertainment purposes. For those who prefer outdoor activities, there are beautiful gardens and outdoor spaces where residents can enjoy fresh air and natural surroundings.
Dining at Providence St Elizabeth Care Center is always a delightful experience. Residents can enjoy restaurant-style dining in the community's dining room, where delicious meals are prepared by the staff. Special dietary restrictions are taken into consideration to ensure everyone's needs are met.
Care services provided at this assisted living community include 24-hour call system and supervision for round-the-clock support and safety. Trained staff members assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure proper dosage and timing. The mental wellness program helps promote emotional well-being among residents.
With concierge services available, residents can easily plan day trips or participate in resident-run activities. The community also offers scheduled daily activities to keep residents engaged and active. Nearby amenities include cafes, parks, pharmacies, restaurants, theaters, places of worship, and hospitals - providing convenience for both residents and their families.
Overall, Providence St Elizabeth Care Center provides a warm and inviting atmosphere with an array of amenities and personalized care services to support the independence and happiness of its residents.
Providence St Elizabeth Care Center is located at 10425 Magnolia Boulevard, North Hollywood, CA 91601 in Los Angeles County, California
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