Santa Clarita Post-Acute Care Center
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23801 Newhall Avenue, Newhall, CA 91321
For more information about senior living options: (844) 490-3973
Reviewers described the facility as perfect, with great care and outstanding food. Jennifer the receptionist was praised for going above and beyond, and the staff's care was outstanding. The family expressed gratitude for the care and support their dad received, noting kindness, patience, and respect from the staff. Staff focused on recovery and overall well-being, making him feel comfortable and supported. Family members reported excellent communication and felt included in his progress. The staff's dedication led to incredible improvements in their dad. The rehab team was outstanding - patient, encouraging, and skilled at helping residents regain independence. The facility is clean, well-maintained, has a home-like atmosphere, and offers nutritious, tasty meals with engaging activities.
The facility was filthy, smelled like urine and feces, with broken pills on the floor and missing cabinet pieces. The staff were inattentive and some were lazy, ignoring calls for help. Some staff were seen joking with other patients while urgent needs went unmet. Patients were placed in diapers after being yelled at and not helped with toileting. There were concerns that a patient was sedated and hard to wake. The staff did not follow doctors' orders on diet and served non-nutritious meals. Medications were reportedly dangerous to patients (e.g., insulin given for a hypoglycemic) and blood sugar testing was not credible. TB tests were not properly marked or monitored, and a COVID outbreak was not disclosed. The environment had safety hazards (fire-hazard wiring; unmonitored access by visitors) and call buttons were slow; rehab care was essentially nonexistent. Families observed deconditioning, bedsores, dehydration, swelling, and overall neglect despite high charges. Several reviewers warned to avoid sending loved ones and claimed the staff did not care, with mentions of potential lawsuits.The reviews paint a strikingly mixed portrait of Santa Clarita Post Acute, revealing a place where experiences can range from life-affirming care to deeply troubling lapses in safety and quality. On one end of the spectrum, families describe a facility that feels like a haven during a difficult time: compassionate staff who go beyond the call, clear and attentive communication with loved ones, and patient improvement that makes a difficult journey feel worthwhile. On the other end, several reviewers recount dirt, disorganization, unsafe conditions, and a pattern of neglect that leaves families terrified for their loved ones. Taken together, the narratives suggest a facility where outcomes and impressions depend heavily on individual interactions, staff, and perhaps even the specific day or unit.
Some of the most glowing praise centers on personal connections and the way care is delivered. One reviewer opened with high praise for the overall experience, saying everything was "perfect," with amazing care and outstanding food, and noting that Jennifer the receptionist went above and beyond. This caregiver highlighted the staff as a whole for their kindness, patience, and respect at every stage, emphasizing not just the physical aspects of recovery but the broader well-being and comfort of their loved one. Another family member described three months spent by their father at the center as a period of genuine support and improvement, where staff kept them informed and included in progress. The sentiment was echoed by another reviewer who found the staff "absolutely wonderful," the three-month stay yielding real improvements, and the family expressing gratitude to everyone who worked there.
A recurring thread among the positive experiences is the sense that the rehab team was patient, encouraging, and skilled at restoring independence. Families praised the rehabilitation services as tailored to each resident's needs, with therapists who motivated without pushing too hard. The medical care was described as thorough and responsive to concerns, and the facility itself - when viewed positively - was seen as clean, well-maintained, and home-like. In these accounts, meals were nutritious and tasty, activity programs kept spirits up, and residents felt respected, heard, and supported not just as patients but as individuals. The overarching message from these reviewers is one of gratitude for dedicated professionals who show up consistently and treat loved ones with dignity.
Yet the same facility is simultaneously the subject of scalding critiques that read like a cautionary tale. A number of reviewers paint a grim picture: a facility that is filthy, with broken pills on the floor and missing cabinet or wall sections, and a pervasive odor of urine and feces. On arrival, some residents were said to lack basic accessibility aids, such as handicap seating, and to encounter an inattentive staff that seemed focused on some patients while neglecting others. The sense of inconsistency is palpable - one bed-sharing resident recounts staff joking with other patients while neglecting their own roommates, and a visitor had to step in to help clean up spilled water because no one came to assist. Accusations of laziness, inappropriate restraint or sedation, and outright non-adherence to doctors' orders on diet appear repeatedly in these accounts.
Safety and governance concerns dominate the negative reports. Multiple reviewers questioned medication practices and nutritional management - citing insulin prescribed for hypoglycemia as an alarming example, distrust in blood sugar reporting, and the claim that medications and treatments were not aligned with what doctors had ordered. There were claims that TB testing was not properly marked or monitored, and that a COVID outbreak was not disclosed to families. Visitors describe a facility where fire hazards were ignored (TVs wired together) and security and privacy were breached (a family member's husband walked into a patient room unaccompanied). The most emotionally charged verdicts condemn the center as dangerous and negligent, with one reviewer declaring they would never forgive what was done to their loved one and urging others to avoid the facility to spare their families.
A subset of the reviews underscores the complexity of the experience: even within the same facility, opinions diverge sharply. One reviewer who initially feared leaving their father at the center after reading online reviews later described a positive tour and a comparatively favorable impression, noting that their dad ultimately walked out of the facility and returned home with better mobility. They credited nurses for kindness, thorough explanations, and responsive leadership - particularly the director of nurses who addressed concerns. This contrast - between initial apprehension and subsequent reassurance from a different encounter with staff - highlights how subjective and variable the experience can be, depending on who is involved and what issues are prioritized on a given day.
Taken together, these reviews suggest that Santa Clarita Post Acute has the potential to deliver meaningful progress and compassionate care, but also serious risks that require vigilant oversight. For families considering this facility, the message is not simply "good" or "bad" but "highly variable." Prospective residents and their loved ones may benefit from direct, in-person touring, speaking with multiple members of the care team (including the director of nurses), and asking pointed questions about day-to-day operations, call-back times, pain and medication management, infection control, hygiene standards, and safety protocols. Advocating for clear communication, consistent staffing, and transparent reporting appears to be a prudent approach, given the spectrum of experiences shared by those who have lived through it.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Santa Clarita Post-Acute Care Center is a vibrant and well-equipped assisted living community located in Newhall, CA. Our mission is to provide exceptional care services and a comfortable living environment for seniors.
Our community offers a wide range of amenities to ensure that residents feel at home from the moment they arrive. These include a beauty salon, where residents can enjoy pampering and personal grooming services, as well as cable or satellite TV for entertainment. Community-operated transportation is available for convenient access to nearby destinations, and a computer center allows residents to stay connected with loved ones.
At meal times, our dining room serves delicious meals in a restaurant-style setting, accommodating special dietary restrictions. Residents also have the option of using the fully furnished kitchenette in their individual rooms for added convenience. Housekeeping services keep living spaces clean and tidy, while private bathrooms offer comfort and privacy.
For recreation and socialization, our community features a fitness room and gaming room where residents can engage in physical exercise or take part in various activities. There is also a small library for book lovers to enjoy. Outdoor space provides an opportunity for relaxation and enjoying fresh air surrounded by beautiful gardens.
Residents can easily arrange transportation to non-medical appointments or doctors' visits through our transportation service. Wellness programs are available to promote mental well-being, while high-speed internet access throughout the community enables connectivity at all times.
In terms of care services, our dedicated staff members are available 24/7 to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and in the correct dosages. Special dietary needs are accommodated with diabetes diet options and other specific restrictions.
Residents have access to various activities planned by our concierge services team, including fitness programs, resident-run activities, and scheduled daily activities that promote engagement and socialization within the community. Planned day trips offer opportunities for exploration beyond the community's premises.
Our convenient location provides easy access to numerous amenities in the surrounding area. There are nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals, ensuring that residents have access to a variety of services and resources.
At the Santa Clarita Post-Acute Care Center, we prioritize the well-being and comfort of our residents. With our extensive range of amenities and care services, we strive to create a warm and supportive environment for seniors to thrive in their golden years.
Located in Newhall, California, this area offers a variety of amenities for senior living. With a range of restaurants such as Eighth & Rail and La Cocina Bar & Grill nearby, residents can enjoy dining options within a short distance. Additionally, there are several cafes like Honu Coffee and Starbucks for those who enjoy meeting friends for coffee. For healthcare needs, there are multiple pharmacies including Walgreens and CVS Pharmacy in close proximity, as well as physicians' offices like Triangle Medical Group and Valencia Center for Women's Health. In terms of recreation, parks such as Valencia Glen Park and O'Melveny Park provide opportunities for outdoor activities. Furthermore, hospitals like Henry Mayo Neonatal Intensive Care Unit and Olive View Ucla Medical Center ensure that residents have access to medical care when needed. Places of worship like Real Life Church and Higher Vision Church cater to the spiritual needs of the community. Overall, this part of Newhall offers a convenient and comfortable environment for seniors considering relocation to the area.
Santa Clarita Post-Acute Care Center is located at 23801 Newhall Avenue, Newhall, CA 91321 in Los Angeles County, California
Santa Clarita Post-Acute Care Center on seniors.fyi includes 10 photos including images showing interior, bedroom, outdoor, landscaping, parking, building, healthcare, light fixture, and more.
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Interior
Outdoors
Decor
Building
Windows
Landscaping
Outdoor
Bathroom
Healthcare
Parking
