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3.8 from 61 reviews
5 stars
39
4 stars
1
3 stars
3
2 stars
3
1 stars
15
Overall Review of Atherton Regency
differentiator8 reviews mention this
Rehab therapy drives progress
Physical therapy and rehab support are repeatedly described as helping residents regain movement.
Several reviews describe physical therapy teams that are supportive and push residents in ways that feel motivating, with people talking about walking again and completing therapy programs. Residents and families also mention skilled, attentive nursing alongside the therapy schedule, especially for pain and medication support. One reviewer credits the rehab program with restoring mobility and independence after a hospital stay, while others highlight how therapy staff help residents participate safely in activities. The overall theme is that rehab is active and structured rather than passive care.
common10 reviews mention this
Nursing and aides feel caring
Nurses and CNAs are frequently described as kind, patient, and focused on comfort.
A recurring theme across reviews is that nurses and CNAs respond with caring attitudes and spend time addressing residentsâ needs. Multiple reviewers mention help with bathing, toileting, transfers, and general day-to-day comfort, along with encouragement that makes residents feel more confident. Some families describe very attentive care during busy times, while others single out specific caregivers for professionalism and gentleness. Even where there are complaints, the reviews commonly contrast specific staff experiences with the overall level of service.
caveat6 reviews mention this
Food is a mixed experience
Dining reviews range from praised meals to reports of poor or undesirable food.
Some residents and families say the meals are good, with comments about variety and better quality than other facilities they compared. Others mention dietary coordination and working with cooks to adjust food to a renal diet that affects comfort. However, a smaller set of reviews report problems such as disgusting food or very poor quality meals. This makes dining feel inconsistent across residentsâ experiences and preferences.
common7 reviews mention this
Cleanliness and upkeep come up
Clean, well-kept spaces are a frequent point of praise in reviews.
Multiple reviews highlight cleanlinessâsanitized bathrooms, good-smelling rooms, and a facility that looks clean and maintained. A few reviewers also mention clean community areas and updates after renovations. Alongside that praise, there are also complaints about conditions like an especially dirty kitchen or facilities feeling filthy, which suggests upkeep can be uneven depending on where and when a person observed. Still, cleanliness is one of the more repeated positive themes overall.
caveat4 reviews mention this
Staffing and response times vary
Some reviewers report delays and staffing issues when help is needed.
Several negative reviews describe urgency or response-time problems, including long waits after using nurse call systems and concerns about limited staffing. A few reviews also describe situations where help didnât come quickly enough, including fall-related concerns and missed assistance. Separate complaints focus on air conditioning problems and temperature discomfort, which may compound frustration when staffing is perceived as stretched. Taken together, the reviews suggest that access to timely help can be inconsistent for some residents.
common4 reviews mention this
Activities and outings keep days full
Scheduled activities and trips are described as a way to pass time and stay engaged.
Reviews commonly mention structured daily activities, including resident-run or scheduled programs, and some families describe music therapy and planned day trips. People also talk about going out to eat at restaurants and receiving choices for what to do during the day. One reviewer specifically appreciates community spaces for dining together, which supports the day-to-day routine beyond therapy. While this is generally positive, the presence of activity-focused praise suggests the community invests in keeping residents engaged.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
160 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Guasts at mealtime
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Security gate
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
San Francisco International (15 miles away)
San Jose International (16 miles away)
Metropolitan Oakland International (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Spanish
Tagalog
Nearby Places of Interest
Physicians
Menlo Park Psychiatry & Sleep Medicine, Alex Dimitriu, MD (0 miles)
Menlo Medical Clinic in Menlo Park - 1300 Crane (0.1 miles)
Stanford Otolaryngology (1.2 miles)
Anesthesiology: Palo Alto Center: Palo Alto Medical Foundation (1.7 miles)
Encina Building, Palo Alto Medical Foundation (1.8 miles)
CCRM Fertility of San Francisco (2 miles)
Bay IVF Center (2.5 miles)
Pharmacies
Walgreens (0.2 miles)
CVS Pharmacy (1.6 miles)
CVS Pharmacy (1.9 miles)
CVS Pharmacy (2 miles)
CVS Pharmacy (2.8 miles)
Rite Aid (3.1 miles)
CVS Pharmacy (3.3 miles)
Restaurants
True Food Kitchen (1.1 miles)
Bazille (1.2 miles)
Shake Shack (1.2 miles)
Gott's Roadside (1.8 miles)
Wildseed (1.9 miles)
Telefèric Barcelona (1.9 miles)
In-N-Out Burger (3.4 miles)
Hospitals
Hoover Pavilion (1.3 miles)
Stanford Hospital (1.4 miles)
Lucile Packard Children's Hospital (1.4 miles)
Stanford Health Care (1.5 miles)
VA Medical Center-Menlo Park (1.8 miles)
Reproductive Medicine Associates of Northern California | RMANORCAL (2.5 miles)
Kaiser Permanente Redwood City Medical Center (3.3 miles)
Atherton Regency on seniors.fyi includes 8 photos including images showing interior, exercise equipment, bedroom, building, dining, landscaping, urban, windows, and more.
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Chandelier, Lobby, Natural Light, and Waiting Area
Hallway, Doors, and Handrails
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