Garden Crest Convalescent

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Garden Crest Convalescent

Garden Crest Convalescent

909 Lucile Ave, Los Angeles, CA 90026

For more information about senior living options: (844) 490-3973

3.5 from 8 reviews
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Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The nursing staff, including Tom, Miguel, Mercy, and Ruel, are top-notch and truly care about their patients.
    • pro The physical therapy team is phenomenal and helps patients achieve significant progress.
    • pro The office staff is attentive and ensures that all patient needs are met, including arranging transportation for outside doctor appointments.
    • pro The cooks provide bright, light, and tasty meals consistently every day.
    • pro The CNAs are kind, loving, and treat patients like family, creating a supportive environment.
    • pro Overall experiences in the facility have been positive, with improvements noted during each visit.
    • pro Family members appreciate the quality of care their loved ones receive during short stays at the facility.
    • pro The views from the facility are good, contributing to a pleasant atmosphere for both patients and visitors.

    Cons

    • pro The administration provided zero notice about the insurance issue, resulting in unexpected out-of-pocket expenses for the family.
    • pro There was a delay in informing the family about the insurance coverage status, leading to frustration and financial strain over a holiday weekend.
    • pro While the physical rehab was good, the overall administrative experience was described as horrible.
    • pro Parking is limited and challenging to navigate, causing inconvenience for visitors.

    Review

    The reviews of the rehabilitation facility paint a vivid picture of both commendable care and significant administrative failures, reflecting vastly different experiences that patients and their families have encountered during their stays. The positive feedback focuses on the exceptional nursing staff who are described as "top notch" and genuinely caring towards their patients. Staff members such as Tom, Miguel, Mercy, and Ruel receive particular praise for their dedication, going above and beyond to ensure that each patient feels valued and supported. This level of compassion is echoed across the facility's various departments.

    Equally notable is the outstanding performance of the physical therapy team. Many reviewers expressed satisfaction with their progress during rehabilitation; one family member even noted that their mother was already feeding herself after just a short stay. The physical therapists are recognized as being attentive and effective, which appears to greatly enhance the recovery experience for patients. Additionally, the office staff plays a crucial role in ensuring smooth operations within the facility. Moises, John, and Richard are credited not only with responding to patient needs but also arranging transportation for outside doctor appointments, further exemplifying how deeply the staff cares about supporting individuals beyond their immediate needs.

    Food quality is another area where this facility shines according to several reviews. Patients describe meals as "bright," "light," and "tasty," showing that nutrition is considered an essential part of healing in this environment. Good food can often uplift spirits during recovery, making it an important aspect of patient comfort. Beyond meals, reviewers appreciate how CNAs like Marta, Josie, and Evelyn provide kind, loving support while demonstrating patience with all residents—most treating them like family members rather than just patients.

    However, not all experiences at this facility have been positive; some reviewers spotlight troubling issues regarding insurance management and administrative communication processes. A particularly negative account details how a family was informed on a Friday evening before a holiday weekend that one insurance policy had run out without prior notification. As a result, they faced unexpected out-of-pocket expenses totaling $500 for days when coverage would have been applicable had there been timely communication from administration. Conversely to the glowing remarks about patient care services provided by nursing staff or physical therapists, these administrative blunders detracted significantly from what could otherwise be seen as a wholly positive experience.

    Despite such setbacks related to insurance handling effectively overshadowing some families’ experiences at this facility with frustration or disappointment, most agree that when it comes to direct patient care—both through nursing assistance and rehabilitation—there is much to appreciate. Many share delightful stories regarding how well their loved ones were treated by compassionate healthcare professionals who contributed positively to recovery journeys.

    In summary, opinions about this rehabilitation facility highlight both its strengths in delivering high-quality healthcare through dedicated personnel and its weaknesses in navigating complex insurance situations effectively—all pivotal components of patient experience within healthcare settings today. While many families leave feeling grateful for extraordinary care received during challenging times—expressing desire never to stay anywhere else—the ongoing need for improved administrative processes continues to serve as an urgent reminder that excellent patient care must also extend behind-the-scenes in comprehensive ways conducive to overall service excellence.

    Features

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Description

    Garden Crest Convalescent is an assisted living community located in the vibrant city of Los Angeles, CA. Situated amidst a bustling neighborhood, this community offers convenience and accessibility to several amenities and services.

    For those who enjoy socializing or simply grabbing a cup of coffee, there are eight cafes in close proximity. Residents can easily meet up with friends or family for a leisurely chat or enjoy a peaceful morning alone at one of these cafes.

    Nature enthusiasts will appreciate the ten parks nearby. These green spaces provide opportunities for residents to take leisurely walks, engage in outdoor activities, or simply relax amidst natural surroundings. Whether it's enjoying a picnic or taking in the fresh air, these parks offer tranquility and an escape from the city hustle.

    Ensuring the well-being of residents is a priority at Garden Crest Convalescent, which is why there are 27 pharmacies nearby. This proximity allows individuals to easily access necessary medications and healthcare products whenever needed.

    When it comes to dining options, residents have their pick from 26 nearby restaurants. From local eateries offering delicious cuisine to popular chains serving international flavors, there is something to satisfy every palate. Whether residents prefer dine-in experiences or takeout meals, they can explore various culinary delights without having to travel far.

    Transportation options are conveniently available with one transportation service nearby. This makes it easier for residents who require assistance or prefer not to drive themselves to appointments, social outings, or other destinations within the city.

    Culture enthusiasts will be delighted by the five theaters nearby. Residents can treat themselves to live performances such as plays, musicals, concerts, and more without having to venture too far from home. This provides ample opportunities for entertainment and intellectual stimulation within reach.

    Lastly, having two hospitals nearby ensures that residents have access to quality healthcare services if needed. In case of emergencies or routine medical check-ups, individuals can rest assured that medical assistance is readily available close by.

    Overall, Garden Crest Convalescent offers a vibrant and convenient lifestyle for its residents. With an array of amenities nearby, from cafes and parks to pharmacies and restaurants, along with transportation, theaters, and hospitals, this assisted living community provides everything needed to live comfortably and enjoy life to the fullest.

    Nearby Places of Interest

    This part of Los Angeles, California offers a mix of convenient amenities and recreational opportunities for seniors looking to settle in the area. There are several restaurants nearby, offering a variety of dining options including fast food and more upscale choices. In terms of cafes, there are multiple Starbucks locations as well as independent coffee shops for seniors to relax and enjoy a cup of coffee. Pharmacies are also easily accessible for any medical needs that may arise. The area boasts several parks where seniors can enjoy outdoor activities and nature walks. Additionally, there are theaters for entertainment options and transportation hubs such as Union Station for easy access to other parts of the city. In terms of healthcare, there are several hospitals in close proximity for peace of mind. Overall, this neighborhood offers a convenient and comfortable environment for senior living in Los Angeles.

    Restaurants

    • Del Taco (0.7 miles)
    • Mohawk Bend (1.2 miles)
    • Chick-Fil-A (1.5 miles)
    • BCD Tofu House (2 miles)
    • Park's BBQ (2.3 miles)
    • Taco Bell (2.5 miles)
    • Takami Sushi & Robata (2.9 miles)

    Cafes

    • Lamill Coffee Boutique (0.8 miles)
    • Starbucks Reserve (1.2 miles)
    • Starbucks (1.9 miles)
    • Proof Bakery (2.5 miles)
    • Starbucks (4.1 miles)
    • Verve Coffee Roasters (4.2 miles)
    • Verve Coffee Roasters (4.8 miles)

    Pharmacies

    • Vons Pharmacy (0.8 miles)
    • Rite Aid (1.2 miles)
    • Mary Jane's Melrose Holistic (1.4 miles)
    • Walgreens (1.5 miles)
    • Walgreens (1.6 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (1.9 miles)

    Parks

    • Echo Park at the Lotus Festival (1.4 miles)
    • Elysian Park (2.8 miles)
    • Glassell Park Recreation Center (3.5 miles)
    • Lake Hollywood Park (3.9 miles)
    • Plummer Park (3.9 miles)
    • Lake Hollywood Reservoir (4 miles)
    • Runyon Canyon Park (4 miles)

    Theaters

    • Regal LA Live & 4DX (2.9 miles)
    • Alamo Drafthouse Downtown (2.9 miles)
    • TCL Chinese Theatre (3.5 miles)
    • AMC The Americana at Brand 18 (4.3 miles)
    • AMC The Grove 14 (4.4 miles)
    • Universal Cinema AMC at CityWalk Hollywood (5.3 miles)

    Transportation

    • Union Station (3.4 miles)

    Hospitals

    • LAC+USC Inpatient Tower (4.7 miles)
    • Usc-Norris Cancer Hospital (4.8 miles)
    • Medical 2 unit (5.4 miles)
    • Glendale Adventist Medical Center (5.4 miles)
    • Kedren Community Health Center (5.5 miles)
    • Providence St Joseph Medical Center (5.6 miles)

    Frequently Asked Questions

    Where is Garden Crest Convalescent?

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