Beverly West Healthcare
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1020 South Fairfax Avenue, Los Angeles, CA 90019
For more information about senior living options: (844) 490-3973
The staff seemed like good, caring people. The facility is described as a really friendly place. People of all ages were seen to improve and be discharged. Some staff members are nice and helpful. The building has easy street access and a ground-level parking lot. Staff are willing to assist as best they can.
The facility is described as the worst of the worst, with a near-zero star rating. The service is terrible, taking hours to respond after the call button is pressed. The building feels worn, dirty, and chaotic, not antiseptic. The staff are lazy, rude, and neglectful, with some being distracted or unhelpful. There are internal communication problems, leading to missed patient requests (e.g., bananas not delivered at breakfast). Doctors and physical therapists are criticized for not taking patient complaints seriously, sometimes delaying care. The food is terrible, roaches are reported, and the equipment is outdated with beds that require cranks. The environment is depressing, like an old folks' home where people are sick and getting sicker. Some staff members are seen leaving or hanging out in the parking lot and not performing their duties. An EMT reviewer states the place should be closed down.The place at 1020 S Fairfax Ave, known on some maps as Beverly West Healthcare, leaves a strong impression before you even step inside. Several accounts describe an 80s-era building that's seen better days and is clearly in the middle of remodeling, with a facade and interior that feel more lived-in than medicalized. One reviewer called it "the worst of the worst," and another insisted that "1/100th of a star would be a stretch." The contrasts among reviews are sharp: some visitors found moments of kindness or efficiency, but the prevailing tone is that the facility struggles with basic care, cleanliness, and attention.
Moving inside, the sensory details begin to pile up. The building is worn, with layers of sticky paint and a pervasive odor that starts in the elevator and lingers on the second floor where patients reside. Rooms feel old and ill-suited to their tasks: no medical equipment is kept in the patient rooms, just old adjustable beds, and in most cases three residents share a room. Windows and curtains exist, TVs are common, and the constant noise - staff conversations, wheelchairs, and a television room that blasts Judge Judy or similar fare - creates a milieu that feels far from a quiet hospital environment. One observer explicitly noted that Beverly West "is too shabby to feel like a hospital; it's not even close," while another described the hallways as full of staff moving quickly, but not always making themselves available to talk or help when needed.
People who interacted with the staff describe a mixed bag of behaviors. The front desk area is frequently described as a bottleneck where staff seem more focused on their tasks than on engaging with patients or families. Some reviewers observed staff behind the desk huddled and chatting or even bringing their kids to work, which gave an impression of divided attention. When conversations do happen, staff are said to be willing to assist "as best they can," but the underlying sense of internal communication problems permeates many anecdotes. One recurring theme is that simple requests - like dietary extras - can fall through the cracks, and the facility's apparent organizational gaps can feel systemic rather than occasional missteps.
The care story for residents is a study in contrasts between moments of attention and episodes of frustration. One family member recounted that their relative complained of cramps and asked for bananas with breakfast, only to see the request go unfulfilled for two days. There are serious concerns about medical responsiveness as well: some patients' complaints were not taken seriously by doctors or physical therapists, and in at least one instance the situation was only resolved after a hospital visit revealed a medical reason for the therapy's failure. The gap between Beverly West's day-to-day operations and the hospital-level care experienced elsewhere left a stark impression: "When we returned with her to the hospital the contrast between there and Beverly West was stark; Beverly West feels unclean and chaotic." Another reviewer noted that the contrast between care quality and a hospital environment highlighted how systemic issues at the facility can undermine patient well-being.
Several narratives foreground the daily realities of care - or the lack thereof. Reviews describe bedside care that is slow and occasionally inconsistent, with cries of "Nurse!" sometimes echoing through the rooms. In one particularly harsh assessment, an EMT suggested the facility should be closed down, while another remarked that "the equipment and beds are outdated; they require a person to crank handles to elevated beds," making repositioning and daily care physically uncomfortable for residents who have fragile bones. There are reports of delays and neglect in even basic tasks: a immobile relative waited five hours for a diaper change, and some staff were criticized for being rude, disrespectful, or disengaged. The prevalence of these anecdotes has led many readers to conclude that the facility's architecture and equipment are intertwined with broader questions about staff training, accountability, and the culture of care.
Yet not every voice fits neatly into "disaster" or "revival." A few reviewers acknowledge that some staff or residents are pleasant, and that there can be moments of helpfulness or attentiveness. One reviewer wrote that "Some of the people here are nice and helpful," suggesting that goodwill exists even in a setting that many find troubling. Another described the staff as "good, caring people" at times, albeit hindered by the environment and the system in which they operate. This nuance adds texture to the overall picture: the facility is not portrayed as uniformly cruel or neglectful, but rather as a place where good intentions collide with outdated infrastructure, communication gaps, and administrative strains that hamper consistent, high-quality care.
Taken together, the collection of reviews paints a consistent, cautionary landscape. The building's age and ongoing remodeling, the smell and visible signs of wear, the heavy noise and crowded rooms, and the disconnect between patient needs and staff attention create an atmosphere that many families would rather avoid. Reports of slow responses, unfulfilled dietary requests, and delayed medical action speak to deeper concerns about how care is coordinated and delivered. A few praise-filled notes or neutral observations exist, but they are far outweighed by descriptions of frustration, discomfort, and frustration with the pace and quality of care. If you're considering Beverly West Healthcare, these accounts suggest you should proceed with caution, ask detailed questions about care plans and response times, and prepare for the realities of an older facility grappling with modernization and resource constraints.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (8 miles away) Burbank-Glendale-Pasadena (10 miles away) Long Beach (Daugherty) (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Beverly West Healthcare in Los Angeles, CA is a vibrant and welcoming assisted living community that offers a range of amenities to enhance the comfort and convenience of its residents. Situated in a bustling neighborhood, the community provides easy access to various facilities including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
Residents at Beverly West Healthcare can enjoy a variety of on-site amenities designed to promote an active and fulfilling lifestyle. A beauty salon is available for residents who want to pamper themselves and maintain their personal grooming routine. Cable or satellite TV is provided for entertainment purposes, while the computer center offers opportunities for staying connected with loved ones or pursuing personal interests.
Transportation needs are well catered for at Beverly West Healthcare. Community operated transportation is available for general outings, while transportation arrangement for non-medical purposes and doctor's appointments can be easily arranged. Furthermore, move-in coordination ensures a smooth transition into the community.
The community boasts several spaces for relaxation and recreation. Residents can unwind in the beautiful garden or take part in lively activities at the gaming room. Fitness enthusiasts can maintain their physical wellness at the fitness room or participate in fitness programs organized by the community. Wi-Fi/high-speed internet is also available throughout the premises.
Delicious meals are served restaurant-style in a spacious dining room, accommodating any special dietary restrictions that residents may have. Additionally, housekeeping services ensure that residents live in clean and tidy surroundings.
At Beverly West Healthcare, care services are tailored to meet individual needs. 24-hour call system and supervision provide round-the-clock support and safety. Assistance with bathing, dressing, transfers, diabetic diets, meal preparation and service are readily available when needed. Medication management is provided to ensure proper administration of medications.
Mental wellness is emphasized through a dedicated program aimed at promoting emotional well-being among residents. The small library offers literary resources for those seeking mental stimulation.
Engaging activities are an integral part of life at Beverly West Healthcare. Residents can benefit from concierge services and participate in resident-run activities, scheduled daily activities, fitness programs, and planned day trips.
With its range of amenities, convenient location, and comprehensive care services, Beverly West Healthcare is committed to creating a nurturing and vibrant environment for its residents to thrive.
Beverly West Healthcare is located at 1020 South Fairfax Avenue, Los Angeles, CA 90019 in Los Angeles County, California
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