Alamitos West Health & Rehabilitation in Los Alamitos, CA

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  • Interior

    A cozy hotel room featuring twin beds with red bedspreads and a view of the outdoor patio through large windows.

  • Decor

    A well-lit fitness room with chairs and exercise equipment, featuring a TV and colorful wall art.

  • Windows

    A cozy waiting area with two patterned chairs, a small table, and decorative plants.

  • Dining

    An elegant dining area with red tablecloths and arranged settings in a spacious restaurant.

  • Landscaping

    A peaceful garden patio with lush greenery and a small pond, offering a tranquil outdoor seating area.

  • Kitchen

    A modern kitchen featuring wooden cabinets, equipped with a stove, microwave, refrigerator, and washer dryer. The counter space includes two chairs for seating.

  • Garden

    A cozy outdoor patio with a red umbrella, surrounded by lush greenery and a sunlit ambiance.

  • Entrance

    A spacious lobby with a chandelier, decorative plants, and large windows.

  • Artwork

    A hotel lobby featuring a comfortable seating area with sofas and chairs, elegant decor including a chandelier and artwork on the wall.

  • Exercise Equipment

    A rehabilitation therapy room equipped with exercise machines and parallel bars.

  • Urban

    A shuttle bus parked on a street in an urban neighborhood during the day.

Alamitos West Health & Rehabilitation in Los Alamitos, CA

Information last verified:

3902 Katella Avenue, Los Alamitos, CA 90720

For more information about senior living options: (844) 490-3973

3.7 from 70 reviews
5 stars
40
4 stars
7
3 stars
2
2 stars
3
1 stars
18

Overall Review of Alamitos West Health & Rehabilitation

Pros

  • pro The staff are incredibly friendly and helpful.
  • pro The facility is clean, well-kept, and welcoming.
  • pro The nurses and CNAs are consistently kind, patient, and attentive.
  • pro The physical and occupational therapy teams do an excellent job.
  • pro Ana in social services is highly regarded for excellent communication and compassionate support.
  • pro The administration and leadership are caring and set a high standard for care.
  • pro The meals are good and the activities are varied and engaging.
  • pro Families feel supported and residents are made to feel seen and cared for.
  • pro The customer service is prompt, genuinely caring, and makes patients and families feel uplifted.

Cons

  • pro It is unacceptable that this facility fails to provide a safe and respectful environment for residents' personal property.
  • pro Personal clothing disappeared from residents' rooms despite inventory labeling and efforts to recover items.
  • pro Staff were described as rude and unprofessional, with a nurse barking orders at CNAs and speaking about other patients loudly.
  • pro There were not enough full-time CNAs, leading to higher workloads for regular staff and increased stress.
  • pro Some temporary CNAs from outside agencies did the bare minimum and relied heavily on regular staff.
  • pro Patients were left unattended in hallways for hours, and care sometimes did not include timely PT or nursing.
  • pro Pain medications were routinely delivered up to 2 hours late, and staff did not help patients adjust positions.
  • pro The food quality was poor, and clothes were lost.
  • pro Non-sterile catheter equipment was used, leading to severe infection and death.

Review

Alamitos West Health & Rehabilitation is best suited for families seeking a rehab-forward environment where skilled therapy and responsive frontline care are the primary priorities. The center shines for short-term or intermediate stays centered on recovery, mobility restoration, and a daily rhythm that actively engages residents. For loved ones who prize clean surroundings, accessible outdoor space, a sizable dining and activity hub, and a team that can demonstrate tangible progress, such as regained walking ability or weight gain, this community often delivers. It works best when a resident benefits from structured physical and occupational therapy, consistent daily routines, and regular family touchpoints with caregivers who are genuinely attentive.

Those weighing alternatives should consider facilities with steadier leadership and a longer track record of consistent operations, especially if concerns about safety, staffing stability, or billing transparency loom large. Several reviews flag issues that would push families to compare other options: reports of personal items going missing, charges arising from ownership changes, and inconsistent aftercare communication. If a priority is a facility with markedly fewer reports of staff conflicts, administrative turnover, or dissonance between departments, exploring other SNFs or rehab centers that emphasize a stable governance model and clear, centralized accountability would be prudent. Memory-care needs or a setting with fewer episodes of abrupt policy shifts may also lead families to alternatives with a more predictable operational ethos.

On the positive side, the most consistent strengths are the people delivering care. Families repeatedly praise the staff for compassion, patience, and practical competence, with specific testimonials highlighting long-tenured nurses and CNAs who stay engaged with residents and families over years. The rehab team, therapists and support staff, receives frequent commendation for their hands-on guidance, motivation, and ability to drive meaningful gains. The facility’s atmosphere also earns high marks: a clean building, a bright dining room, outdoor access, and a calendar packed with daily activities that encourage residents to walk, socialize, and participate in purposeful programs. Social services, when operating smoothly, are a notable asset, helping families maneuver insurance and discharge planning.

Those pros are meaningful, and they do offset several challenges when the care plan hinges on rehab momentum and day-to-day warmth. Strong clinical staff translates into real outcomes, people recovering independence, regaining strength, and reporting improvements in daily functioning. A robust activity schedule and nutritious meals contribute to a sense of normalcy and engagement that supports recovery. When the administrative and admissions teams perform well, clear communication from social services, timely scheduling, and responsive front-office interactions, that coherence reduces anxiety for families during a stressful period. In short, for a family prioritizing active rehabilitation and a caring, visibly invested staff, Alamitos West can justify its role in a care network.

However, the downsides are real enough to demand vigilant due diligence. The most consequential concerns cluster around safety, consistency, and administrative reliability. Cases alleging theft of personal clothing and items, sometimes during routine room changes, create a risk environment that families must actively mitigate by labeling valuables, securing belongings, and maintaining vigilance. Understaffing appears as a recurring theme: even with excellent individual caregivers, gaps can surface when agency CNAs supplement the team, elevating workloads and sometimes straining communication. Medication timing and wound care have, in some instances, drawn criticism, with families describing delays and, in extreme cases, inadequate monitoring of critical conditions. Billing and ownership transitions have also sparked confusion and disagreement, underscoring the need for a clear, written plan of care and transparent financial conversations before admission and during stay.

The spectrum of reviews makes it clear that Alamitos West does not deliver uniformly across every department or every shift. The same institution praised for compassionate nurses, attentive case management, and capable therapists can be criticized for disjointed interdepartmental communication, inconsistent staffing, and inconsistent guarantees about service levels post-change in ownership. Those tensions matter: families seeking 24/7, well-coordinated care with no miscommunication or hidden costs may decide this isn’t the right fit. Conversely, families who can closely supervise care, insist on visible accountability, and insist on a strong rehab trajectory may find that the positives, an engaged therapy team, clean, comfortable rooms, and a responsive frontline staff, outweigh the concerns.

Actionable guidance for families considering Alamitos West is straightforward. First, visit at multiple times of day to observe how staff interact with residents during peak and lull periods, and request to meet with the head nurse, the social worker, and the therapy supervisor on site. Second, verify the current ownership structure and ask for a detailed quality assurance plan, including grievance procedures, incident reporting, and how turnover is managed. Third, probe options for safeguarding personal belongings and the facility’s process for handling missing items, as well as a transparent, itemized billing schedule that aligns with insurance and any per diem charges. Fourth, assess the rehab program’s structure: ask for a sample week’s treatment plan, therapist-to-patient ratios, and a clear path for progression, so outcomes like walking farther or climbing stairs are plausible within your time frame and budget. Finally, talk with recent families about discharge planning, continuity of care after return home, and the facility’s coordination with outpatient services.

In the end, Alamitos West Health & Rehabilitation stands as a solid option for families prioritizing hands-on rehab, personal warmth from frontline staff, and an environment that supports social engagement and weight regain. It is not, however, a blanket endorsement for all situations. For loved ones with heightened concerns about safety, consistent staffing, or cost transparency, the prudent move is to compare with competitors offering stronger guarantees on accountability, clearer communication channels, and fewer reports of administrative inconsistency. When the goal is a confident, outcome-driven recovery with a compassionate, capable team, and when families are prepared to actively participate in oversight, Alamitos West is a credible, often rewarding choice.

Features

Housing

  • 194 resident community capacity 194 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (5 miles away) Long Beach (Daugherty) (5 miles away)
  • John Wayne Orange Co (14 miles away) John Wayne Orange Co (14 miles away)
  • Los Angeles International (22 miles away) Los Angeles International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Alamitos West Health & Rehabilitation in Los Alamitos, CA is an exceptional assisted living community that provides top-notch care and an array of amenities to enhance the quality of life for its residents.

The community offers a wide range of amenities designed to cater to the needs and preferences of each individual. Residents can enjoy pampering themselves at the beauty salon or unwind while watching their favorite shows on cable or satellite TV in their fully furnished accommodations. Community-operated transportation is available for outings and appointments, ensuring residents have easy access to everything they need.

For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet available. The dining room offers restaurant-style dining with delicious and nutritious meals prepared by professional chefs, accommodating special dietary restrictions if needed. Additionally, there is a small library and gaming room where residents can engage in leisurely activities.

The well-being and health of the residents are also prioritized at Alamitos West. Housekeeping services are provided regularly, keeping the living spaces clean and tidy. Assistance with activities of daily living such as bathing, dressing, and transfers is available around the clock through the 24-hour call system and supervision. Medication management ensures that medications are taken correctly and on time.

In terms of recreation, there are various options to keep residents active and engaged. A fitness room is available for exercise routines, along with scheduled daily activities organized by the community. Planned day trips allow residents to explore new places, while resident-run activities foster a sense of community involvement. A wellness center promotes mental well-being, offering programs tailored to support emotional health.

Alamitos West Health & Rehabilitation boasts an ideal location surrounded by numerous amenities within close proximity including cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and convenient transportation options.

With its exceptional care services combined with a wide range of amenities and convenient location, Alamitos West Health & Rehabilitation provides a nurturing environment where residents can thrive and enjoy their golden years to the fullest.

Nearby Places of Interest

Places of Worship

  • Saint Hedwig Catholic Church (0.6 miles)
  • Cottonwood Church (0.7 miles)

Parks

  • Rossmoor Park (0.7 miles)
  • Cerritos Regional County Park (3.3 miles)
  • Shadow Park Hoa (3.5 miles)
  • Central Park / La Palma Recreation & Community Services (3.6 miles)
  • Bluff Park (5.8 miles)
  • Faylane Park (6.4 miles)
  • Bixby Park (6.5 miles)

Pharmacies

  • Rite Aid (1.1 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.6 miles)
  • Rite Aid (1.6 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.5 miles)

Restaurants

  • Chick-Fil-A (1.2 miles)
  • El Torito (2 miles)
  • In-N-Out Burger (4 miles)
  • McDonald's (4 miles)
  • In-N-Out Burger (4.1 miles)
  • Chick-Fil-A (4.4 miles)
  • Lee's Sandwiches (4.4 miles)

Physicians

  • Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (1.4 miles)
  • Kaiser Permanente, Euclid & Romneya (7.8 miles)
  • Paramount Physicians (7.9 miles)

Cafes

  • Starbucks (3.2 miles)
  • Bopomofo Cafe (4 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.7 miles)
  • Starbucks (5.5 miles)
  • Starbucks (5.8 miles)
  • Starbucks (6.1 miles)

Hospitals

  • VA Long Beach Healthcare System (3.6 miles)
  • Kindred Hospital Westminster (4.8 miles)

Theaters

  • Harkins Theatres Cerritos 16 (4.4 miles)
  • Century Huntington Beach And Xd (6.3 miles)
  • AMC Norwalk 2 (7.7 miles)

Transportation

  • Long Beach Airport (LGB) (4.7 miles)
  • Komar Aviation Group (5.5 miles)
  • Metro La Mirada & Alondra Bus Stop (7.1 miles)
  • Metro - Willow Street Station (7.2 miles)
  • Disneyland Monorail - Downtown Disney District Station (8.1 miles)

Frequently Asked Questions

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