Villa Serena Healthcare Center in Long Beach, CA
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Information last verified:
723 East 9Th Street, Long Beach, CA 90813
For more information about senior living options: (844) 490-3973
The staff are super friendly, kind, and compassionate. They felt blessed that their mother-in-law was cared for there. The facility is a Godsend. Villa Serena staff took great care of their mother-in-law and helped her regain strength, health, and mobility. The people at Villa Serena are amazing. Michelle, the social worker, knows her residents well. The maintenance man always fixes things with a smile and shows he loves his job. The staff are amazing and truly give their job 100%.
The facility has very bad communication skills. Some CNAs are lazy and sloppy in their work. They stole the mom’s clothes and did nothing about it. They wouldn’t respond when the mom was called, giving no answers. They lost her glasses twice and won’t pay for them. They were playing phone tags with the social worker Michelle. The DON is rude and the facility shows little maintenance after Covid.Villa Serena Healthcare Center in Long Beach is best suited for families seeking a warm, home‑like environment where frontline caregivers build real relationships with residents and where focused rehabilitation can translate into tangible gains. The community tends to appeal to seniors who need daily assistance but still want to stay active, engaged, and connected to staff and peers through a steady calendar of activities. It is a solid fit for families prioritizing accessibility, personal attention, and a sense of belonging over sheer scale. Those evaluating Villa Serena should keep in mind that the setting is relatively intimate; smaller size can mean more personalized care, but it also creates potential gaps in coverage and accountability that may not be as visible as in larger campuses. If reliability of operations, predictable communications, and tight item control matter more than a homelike vibe, alternatives with broader administrative reach could be worth exploring.
The strongest case for Villa Serena rests on the quality of its people. Several reviews highlight a staff culture that feels genuinely caring, with particular praise for a social worker, alongside other team members, who invest time in understanding each resident’s health picture, daily routine, dietary preferences, and discharge needs. Families repeatedly note that the admissions process is handled with care and clarity, which eases transitions and sets expectations. A consistent thread is the visible teamwork among the caregiving crew, the maintenance staff, and the housekeeping team, all contributing to a supportive atmosphere. When outcomes align, mobility returns, routines normalize, and residents appear rested and content, the facility earns high marks for creating a sense of security and belonging that many families are seeking in senior care.
Equally important are the practical benefits that tend to show up in daily life. Positive voices describe a robust activities program and a clean, pleasant environment that fosters social engagement and routine, elements that matter for mood and overall quality of life. Several residents recover function and regain independence through rehabilitation efforts, with multiple accounts of noticeable improvements after injury or illness. On the maintenance front, the team is commended for responsiveness and a can‑do attitude, which translates into timely fixes and fewer disruptions to daily living. Caregivers whom families can count on surface repeatedly, and the overall tone across many staff interactions is one of respect and mutual support. For families prioritizing meaningful interaction and ongoing encouragement, Villa Serena often delivers.
Yet the picture is not without significant caveats. A number of reviews raise red flags around communication and accountability. Families describe episodes where calls for a loved one went unanswered, and messages to social workers were not promptly resolved, leaving relatives anxious and unsure. There are troubling anecdotes about personal items, clothes and glasses, disappearing or being damaged, with limited reassurance about reimbursement or accountability. Reports of bruising, skin tears, and explanations that “we don’t know what happened” point to real safety concerns that require careful follow-up. A few reviews single out management and nursing leadership as brusque or less responsive, and others note a perception of limited administrative visibility in daily operations. These threads suggest meaningful risk factors for families who require airtight communication and immediate, transparent incident handling.
In weighing the pros and cons, the offset is not uniform across all families or all shifts. The facility can deliver exceptionally positive experiences when staff are engaged and residents are seen as individuals with distinct goals, especially in rehab and mobility restoration. The positive testimonies about social work, attentive maintenance, and the ability to restore independence demonstrate that Villa Serena can be more than a place to wait out decline, it can be a place where quality of life improves. However, the recurring concerns around communication gaps, loss of belongings, and inconsistent leadership point to a level of risk that cannot be ignored. For families who can tolerate an uneven patchwork of experiences while relying on certain standout staff members to anchor care, Villa Serena remains compelling. For others, particularly those who require rigorous oversight and ironclad item control, more structured or larger facilities may offer greater peace of mind.
The bottom line is practical and decisive. Villa Serena is a credible option for seniors who crave a welcoming, personable environment and who place a premium on rehab-minded care delivered by caring, visible staff. It excels when residents form trusting relationships with a core team that communicates well and organizes meaningful activities, and when families are comfortable leaning on a resourceful social worker and tight-knit caregiving squads. On the other hand, families with minimal tolerance for communication lapses, missing belongings, or perceived leadership gaps should approach with caution and probe specifically into incident reporting, item security, and daily nurse-to-resident coverage. Before making a decision, schedule a tour focused on observing care handoffs, ask to speak with several front-line staff about daily routines, review incident logs and reimbursement policies for lost items, and confirm accessibility of the administrator or director for weekly updates. This due diligence will reveal whether Villa Serena’s strengths can reliably outweigh its weaknesses in the specific situation of a loved one.
52 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (3 miles away) Los Angeles International (17 miles away) John Wayne Orange Co (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Villa Serena Healthcare Center in Long Beach, CA is a vibrant assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV in their fully furnished accommodations, and access to a computer center for their technological needs. The dining room offers restaurant-style dining with nutritious meals prepared and served by the staff, who can also cater to special dietary restrictions.
For entertainment and socializing, there is a gaming room, small library, and scheduled daily activities organized by resident concierge services. Fitness enthusiasts can make use of the fitness room or participate in fitness programs designed for seniors. Outdoor space and gardens provide opportunities for relaxation and enjoying nature.
The community emphasizes resident independence while providing assistance with activities of daily living such as bathing, dressing, transfers, medication management, and assistance with diabetes diet. Mental wellness programs are available to support residents' emotional well-being.
Transportation arrangement services ensure that residents have easy access to nearby amenities such as cafes, parks, pharmacies, restaurants, transportation options, and hospitals. Community-operated transportation is provided along with transportation arrangements for non-medical purposes and doctor's appointments.
With its comprehensive amenities and care services, Villa Serena Healthcare Center offers a supportive environment where seniors can maintain an active lifestyle while receiving the personalized assistance they need.
Villa Serena Healthcare Center is located at 723 East 9Th Street, Long Beach, CA 90813 in Los Angeles County, California
Villa Serena Healthcare Center on seniors.fyi includes 4 photos including images showing building, architecture, interior, entrance, wall art, therapy room, exercise equipment, physical therapy, and more.
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