Palos Verdes Health Care Center
Save26303 Western Avenue, Lomita, CA 90717
For more information about senior living options: (844) 490-3973
The facility described by these reviews presents a strikingly mixed picture. On one hand, several families and patients paint a portrait of a compassionate, well-staffed environment where care feels individualized, consistent, and attentive. On the other hand, a number of accounts describe alarming lapses in safety, communication, and basic respect for residents. Taken together, the stories suggest a place with considerable variability in experiences, depending on who is caring for a patient, when they are there, and perhaps which unit or shift is on duty.
Some reviewers recount mornings and afternoons filled with reassurance rather than worry. One family member emphasizes that they are "truly grateful for the entire staff," noting that their mother is receiving very good care and that this reality brings them peace in a stressful situation. Another account describes a facility that is "very caring and thoughtful," with staff who keep families informed about a patient's status, obtain permission for procedures, and treat residents with kindness. In these narratives, nurses are described as friendly, highly skilled, and accommodating, and staff are repeatedly praised for being mindful of residents' needs. The overall tone is warm and supportive, with families feeling involved and respected, and even praising the way care plans are communicated and adjusted as needed.
Language and culture emerge as positive themes in several reviews. One reviewer mentions that staff speak multiple languages - English, Tagalog and Filipino dialects, Korean, Spanish - and that the facility makes an effort to meet residents where they are. Another account emphasizes that residents have a degree of freedom within the building and receive regular meals (three square meals a day plus snacks), suggesting a structured, resident-centered routine rather than a sterile, impersonal environment. The sense of routine and predictability is reinforced by observations that staff strive to learn a resident's daily patterns and preferences, involving families in decision-making and ensuring that care aligns with the patient's established routines.
A number of reviewers who have had longer or more involved engagements with the facility speak to consistent, long-term involvement. One person notes a mother who has been at the facility for several years, with staff who are invested in learning her routine and meeting her needs as best as possible. This caregiver appreciates being contacted about any concerns and values how the staff work with families, especially during challenging times like a pandemic, when rigid adherence to CDC guidelines and safety protocols is highlighted as a positive reflection of staff dedication and diligence. Another account describes frequent family involvement as a strength, with the narrator visiting often and feeling supported by the staff, who appreciate and respond to active family participation in care.
Despite these positive experiences, several reviews present stark warnings about safety and quality. The most alarming concerns point to possible neglect or danger, including reports of a violent patient who came into contact with residents and was not adequately handled, leaving a family member feeling that their life was in danger. A reviewer declares the facility to be "the worst run facility in Ca." and urges others not to send loved ones there, underscoring a perceived lack of response and accountability when faced with aggressive behavior. The fear and dissatisfaction conveyed in these lines contrast sharply with the more favorable assessments and suggest that safety and incident management may be inconsistent.
Another set of negative experiences centers on communication failures and perceived disrespect. A patient describes being discharged before they were fully recovered and then subjected to harassment about payment, with a sense that the staff did not understand or acknowledge the patient's situation. There are also complaints about dismissive attitudes from nurses during critical moments, and criticism that the facility did not inform family members promptly or adequately about important changes in a resident's condition. In at least one account, a family member expresses frustration that they were not told about a grandmother's passing in a timely or considerate manner, and describes the nursing staff as appearing to lack knowledge or readiness to handle the situation properly. Taken together, these reviews highlight how important timely communication, empathy, and professional accountability are to the patient and family experience.
In sum, the impressions of this facility range from deeply positive to severely negative. Some families speak of a caring, knowledgeable staff, clear and inclusive communication with families, and a clean, well-managed environment that supports residents' routines and nutrition. Others recount dangerous safety concerns, displacement after premature discharge, harassment over payments, and dismissive or unprepared responses to critical incidents. The common thread across these accounts is the variability of care - strong, compassionate engagement in some moments, and troubling gaps in others. For families considering this facility, the stories suggest that outcomes may depend greatly on the specific caregivers, the timing of the stay, and the degree to which families are active partners in the care process.
Palos Verdes Health Care Center in Lomita, CA is a well-appointed assisted living community that provides a comfortable and supportive environment for its residents. The center offers a range of amenities to enhance the overall living experience, including cable or satellite TV, fully furnished accommodations, a dining room for communal meals, a kitchenette for personal meal preparation, and access to outdoor spaces such as gardens. The facility also provides housekeeping services to ensure that the living spaces are always clean and tidy.
Residents at Palos Verdes Health Care Center receive around-the-clock supervision and assistance with activities of daily living. The compassionate staff assists with bathing, dressing, and transfers as needed to ensure the safety and wellbeing of each resident. The center also offers specialized care for individuals with diabetes through tailored meal plans and diet management.
As part of their commitment to mental wellness, Palos Verdes Health Care Center has implemented a comprehensive mental wellness program designed to support residents' emotional and cognitive needs. Medication management services are available to help residents stay on top of their prescribed medications.
The dining experience at Palos Verdes Health Care Center is catered to meet individual dietary restrictions. Special dietary needs can be accommodated in order to provide nutritious and enjoyable meals for all residents.
To promote an active lifestyle among residents, the community encourages participation in scheduled daily activities as well as resident-run activities. This ensures that there are plenty of opportunities for social engagement and personal fulfillment.
In addition to these amenities and services within the community, Palos Verdes Health Care Center is conveniently located near various amenities outside the premise. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship and theaters nearby, allowing residents easy access to recreational spots as well as healthcare facilities.
Overall, Palos Verdes Health Care Center provides a welcoming assisted living community that offers personalized care services in combination with various amenities aimed at enhancing quality of life for residents.
Palos Verdes Health Care Center is located at 26303 Western Avenue, Lomita, CA 90717 in Los Angeles County, California
Palos Verdes Health Care Center on seniors.fyi includes 3 photos including images showing parking, trees, building, exterior, landscaping, and more.
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