Arbor Rehabilitation & Nursing Center
Save900 North Church St, Lodi, CA 95240
For more information about senior living options: (844) 490-3973
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A wide collection of firsthand accounts from residents, family members, and visitors reveals a rehabilitation and nursing facility with a strong core of caring, attentive staff - alongside serious gaps in safety, communications, and coordinated care. Across the board, many caregivers, nurses, and CNAs are described as compassionate, patient, and dedicated, and several individuals are repeatedly praised for going above and beyond. Yet several reviews also highlight frustrating experiences that point to systemic issues, particularly around nighttime responsiveness, discharge planning, and the consistency of therapeutic services.
Food, daily operations, and daytime care are frequently described in positive terms. Multiple reviewers note that meals were satisfying and the daytime staff were helpful and attentive. In contrast, nighttime care is a frequent sore spot. Several people recount that when they pressed the call button, help took a long time - up to 45 minutes or more - leaving some residents feeling unattended during critical moments. The contrast between daytime reliability and nighttime delays stands out as a persistent concern, suggesting shifts and coverage may be uneven and warrant closer monitoring and adjustments.
Therapy and discharge decisions surface as another area of concern. A number of reviews express disappointment with the physical therapy they received, noting that therapists didn't meet expectations or that plans to discharge patients frequently relied on insufficient progress. One particularly troubling point is a release scenario in which a patient was sent home after minimal walker use, with the patient insisting they could not safely manage on their own. The social services department is repeatedly cited as problematic, including an instance where a walker considered unsuitable for the patient's size and leg strength was provided, followed by delayed or unreturned calls after discharge planning. The overall impression is that communication between social services, the clinical team, and family members can be unreliable, with critical needs sometimes slipping through the cracks.
A family's experience with a loved one who was severely under-supported underscores the severity of safety concerns raised in some reviews. The brother's account describes a day of admission with inadequate meals and medications, a bed that was too small for wheelchair use, no rails or appropriate bathroom support, and insufficient wound care. The absence of in-home services post- discharge and the perception that the case manager was careless about placement contribute to a broader worry about patients being placed in settings not aligned with their needs. These narratives emphasize the importance of person-centered planning and advocate a rigorous, in-person facility review before placing vulnerable individuals there.
Amid the criticisms, a chorus of strong, specific praise emerges for numerous staff members who are repeatedly highlighted as exceptional. Stephanie, Yvonne, Patresa, and Lydia stand out among the CNAs as some of the most hardworking and uplifting caregivers, described as making days brighter and providing reliable, compassionate care. Monett receives similar recognition for providing exemplary support, particularly in incontinence management and mobility assistance. Loveleen (often referred to as Loveleen Kaur) is lauded by multiple families across different shifts for her thorough, attentive care, clear communication, and the warmth she brings to both patients and their families. Other nurses and CNAs across East and South stations - such as Dana, Jen, Robyn, Lovepreet, Harpreet, and Desiree - are repeatedly praised for their professionalism, accessibility, and willingness to go beyond the call of duty to ensure patient comfort and safety.
The facility's administrative and support roles are also recognized positively. Front desk staff and admissions teams are described as helpful and welcoming, with Michele Q from admissions singled out for her detailed, reassuring explanations during the onboarding process. The overall facility environment earns praise for cleanliness and a generally respectful atmosphere, with many reviewers appreciating the facility's effort to maintain a safe and dignified space for residents. Community engagement efforts, like the trunk-or-treat event, are highlighted as evidence of a caring, community-oriented culture within the facility.
Finally, there are voices of cautious optimism about improvement over time. Some reviewers acknowledge initial problems that have since been addressed, while others remain forthcoming about ongoing uncertainties and the need for continued attention to staffing levels, night shift responsiveness, and discharge coordination. The recurring sentiment is that the team includes many genuinely dedicated professionals who deliver excellent care when supported by strong systems for communication, safe equipment, and coordinated planning. The overall impression is a facility capable of high-quality, compassionate care, yet one that also requires continued focus on safety, staffing consistency, and effective communication to fully meet the diverse needs of every resident.
Arbor Rehabilitation & Nursing Center in Lodi, CA is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The center features a beauty salon where residents can pamper themselves, and each room is equipped with cable or satellite TV for entertainment. Community operated transportation is available for easy access to nearby destinations.
For those interested in staying connected in the digital age, there is a computer center with Wi-Fi/high-speed internet. Continuing learning programs are also available to residents who wish to expand their knowledge and skills. The dining room offers restaurant-style dining with delicious meals prepared and served by the staff.
Arbor Rehabilitation & Nursing Center provides support services to both residents and their families, including family education and support services. Residents can stay fit and active in the fitness room or enjoy leisure time in the gaming room, small library, or outdoor spaces such as the garden and patio.
Each resident has a fully furnished room with their own private bathroom for comfort and privacy. Housekeeping services ensure that the facility remains clean and well-maintained at all times.
Care services are provided around-the-clock, with a 24-hour call system in place for emergencies. Trained staff offer assistance with activities of daily living such as bathing, dressing, transfers, and managing behavioral issues. Medication management is also provided to ensure that residents take their medications properly.
The center offers specialized care for diabetic residents, including administering insulin injections if needed. A mental wellness program is available for those needing additional support, as well as physical therapy for rehabilitation purposes.
Transportation arrangements are made for doctors' appointments both locally and medically related trips when necessary. Additionally, Arbor Rehabilitation & Nursing Center is conveniently located near three cafes, four parks, five pharmacies, 13 physicians' offices, 21 restaurants, one place of worship nearby.
Overall, Arbor Rehabilitation & Nursing Center provides an exceptional assisted living experience with a wide range of amenities, care services, and convenient nearby amenities for its residents.
Arbor Rehabilitation & Nursing Center is located at 900 North Church St, Lodi, CA 95240 in San Joaquin County, California
Arbor Rehabilitation & Nursing Center on seniors.fyi includes 5 photos including images showing bedroom, interior, decor, physical therapy, rehabilitation, natural light, therapy room, exercise equipment, and more.
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