Rocky Point Care Center

Pros

• The staff at Rocky Point Care Center were friendly and did all they could to make the family comfortable.
• The care provided by the staff at the facility was excellent, with assistance given for bathing, dressing, and other daily activities.
• The rehab staff at the facility were praised for their expertise and helpfulness in assisting patients with limited mobility.
• The care provided by the nurses at the facility was described as not overworked or frazzled, creating a positive atmosphere for residents.
• The presence of individual TVs and charming sliding doors opening up to outside areas added to the positive experience at the facility.
• Some of the staff members were described as being nice and providing good care to residents.
• The facility was found to be clean and pleasant during one person's stay in 2010 after hip surgery.
• According to one reviewer, the staff at Rocky Point Care Center were always responsive when patients rang their call lights, indicating a high level of attentiveness to resident needs.

Cons

• The rooms at Rocky Point Care Center were not clean and were only cleaned once in three days.
• There weren't enough staff members to help the patients, resulting in a loud and chaotic environment.
• The family member's condition deteriorated without any notification from the care center.
• The care at this facility was described as awful, with instances of neglect and mistreatment.
• The smell at the facility was unpleasant and required family members to give showers themselves.
• The medical files of a loved one showed discrepancies and unauthorized signatures, indicating potential negligence or misconduct.
• One reviewer expressed discontent with the doctors at the facility and is looking for better healthcare options for their loved one.
• Despite positive aspects, such as cleanliness and helpful workers, another reviewer mentioned that the food was not up to their father's liking.
• The facility itself was described as old, small, run-down, and lacking in aesthetic appeal.

Review

Rocky Point Care Center, also known as Plum Test Facility, has received mixed reviews from family members of patients who have been admitted there. While some had positive experiences with the facility and praised the care provided by the staff, others were highly dissatisfied with the level of cleanliness and quality of care.

One family member noted that their relative was only admitted for physical therapy and that it was adequate, leading to improvement and eventual release. However, they criticized the lack of cleanliness in the rooms, stating that they were only cleaned once in three days. They also mentioned that there seemed to be insufficient staff to assist patients and that the hallways were loud due to staff members.

Contrarily, another individual spoke positively about their father's rehab experience at Rocky Point. They mentioned that their father received assistance with medication, bathing, and using the bathroom during nighttime hours. They appreciated the friendliness of the staff and described it as one of the least expensive facilities in town.

Another reviewer expressed satisfaction with placing their husband at Rocky Point after a fall resulting in a broken shoulder. This person particularly praised the nursing staff for not being overwhelmed or frazzled. They also found favor with the food quality and rehabilitation department. The facility's sliding doors opening up to an outdoor area left a charming impression on them.

On a contrasting note, one family member had extremely negative feedback regarding their mother's care at Rocky Point. They claimed that she developed rashes and sores due to prolonged exposure to wet diapers since checking on her every two hours was deemed sufficient by supervisors. Additionally, they alleged neglectful wheelchair use without appropriate supervision or provision of blankets in cold weather conditions. Their mother's deteriorating condition eventually led to pneumonia but improved significantly under hospital care.

Another unhappy reviewer mentioned unpleasant odors during weekends at Rocky Point and their need to provide showers for their mother themselves since she refused them from facility staff.

In a particularly concerning review, an individual stated that they lost their loved one at Rocky Point and discovered irregularities in the medical records, including a non-employee RN signing them and the facility being referred to as Plum Test Facility. They expressed deep distress over their experience.

Lastly, a family member shared their mixed opinion about Rocky Point. While satisfied with the care provided by staff, including bathing, dressing, and assistance with dining, they expressed discontent with the doctors overseeing their mother's medical care. They are currently seeking a new doctor for her.

In conclusion, Rocky Point Care Center has received both positive and negative reviews from family members of patients. Some appreciated the quality of care provided by the staff, while others raised concerns about cleanliness and overall management of the facility. The experiences varied greatly, highlighting the importance of thorough research and investigation before choosing a care facility for a loved one.

This part of Lakeport, California offers a variety of amenities and services that would be beneficial for senior living. With several places of worship nearby, including the Church of Jesus Christ of Latter Day Saints and Fresh Winds Church, seniors can easily maintain their spiritual practices. Additionally, there are multiple medical facilities in close proximity such as Lakeport Medical Group and Lakeside Health Center, ensuring access to quality healthcare. The area also boasts a range of dining options like Chalerm Thai Bistro and Park Place Restaurant, providing convenient choices for meals. Furthermore, with pharmacies like CVS Pharmacy and Good Neighbor Pharmacy nearby, seniors can easily access their medications. Transportation options are also readily available with Riley's Cab Co. and Alamo in the vicinity. Lastly, parks like Library Park and Westside Community Park offer recreational opportunities for seniors looking to stay active and enjoy the outdoors.

Places of Worship

• Highlands Ward (0.1 miles)
• Church of Jesus Christ of Latter Day Saints (0.1 miles)
• Fresh Winds Church (0.3 miles)
• Methodist Church Of Lakeport UCP (0.4 miles)
• Clear Lake Baptist Church (0.5 miles)
• New Life Foursquare Church (0.9 miles)
• Assemblies Of God Foundation (0.9 miles)

Physicians

• Weight No More (0.2 miles)
• Lakeport Medical Group (0.9 miles)
• Creekside Eye Center (1.2 miles)
• Redwood Regional Medical Group (3.7 miles)
• Family Medicine Clinic: Sutter Lakeside Hospital (3.7 miles)
• Reddy, Vivek California Advanced Imaging Medical Associates (3.7 miles)
• Lakeside Health Center (3.8 miles)

Restaurants

• Chalerm Thai Bistro (0.3 miles)
• Park Place Restaurant (0.6 miles)
• Chopsticks (0.7 miles)
• Hong Kong Restaurant (0.9 miles)
• Asian Dragon Chinese Restaurant (1.1 miles)
• Thompson House Bed and Breakfast Suite (1.9 miles)
• Angel's Rock House (4.2 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Good Neighbor Pharmacy (1.2 miles)
• North Lake Medical Pharmacy (1.3 miles)
• North Lake Medical Pharmacy (3.6 miles)
• Good Neighbor Pharmacy (3.7 miles)
• Kelseyville Pharmacy (6.6 miles)
• Good Neighbor Pharmacy (6.6 miles)

Cafes

• Starbucks (0.4 miles)
• Lakeview Coffee Station (7.1 miles)
• Double D's Coffee (7.8 miles)
• Cafe Poppy (11.9 miles)
• Buddy's Coffee (13.3 miles)
• Marcel’s French Bakery & Cafe (14 miles)

Transportation

• Riley's Cab Co. (0.5 miles)
• Alamo (1.9 miles)
• Sutter Lakeside Hospital Heliport (3.8 miles)
• Lampson Field (4.7 miles)
• Lake Aero Styling & Repair (4.7 miles)
• Ukiah Regional Airport (16.1 miles)
• Ukiah Airport (16.1 miles)

Parks

• County of Lake-Parks & Recreation-County (0.6 miles)
• Lakeport Parks & Recreation (0.7 miles)
• Library Park (0.7 miles)
• Westside Community Park (0.7 miles)
• Lake County Fairgrounds (1 miles)
• Keeling Park (1.5 miles)
• Lakeside County Park (4.2 miles)

Theaters

• Lakeport Cinema 5 (2.6 miles)

Hospitals

• Surgery Center: Sutter Lakeside Hospital (3.7 miles)
• Medical/Surgical Unit: Sutter Lakeside Hospital (3.7 miles)