Evergreen Lakeport Healthcare
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1291 Craig Avenue, Lakeport, CA 95453
For more information about senior living options: (844) 490-3973
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The staff are friendly, responsive, and cooperative, creating a supportive climate for healing. The OT and PT teams are knowledgeable, caring, and highly effective in aiding recovery. The facility is bright, clean, and offers engaging activities that keep residents busy. The nursing staff and CNAs are wonderful, kind, and attentive. The in-house meals are enjoyed by residents and considered surprisingly good. Families feel cared for and treated like part of the staff's extended family. The intake and administrative staff are helpful, welcoming, and empathetic. The physical therapy team is compassionate, respectful, and goes above and beyond. The overall care and environment are described as heart-centered and patient-focused.
Care is inconsistent, depending on which CNA is assigned, with nurses changing at least three times a week and little shift-to-shift communication. Residents experience 1?2 hour delays in responding to red call buttons, and staff rarely walk by rooms to check on them. One reviewer alleges neglect that led to a relative's death, accusing a staff member of lying and not following power-of-attorney wishes. There are concerns that the facility pursued the wrong medical issues and that physical therapy caused additional injuries, indicating improper treatment. There is a perceived lack of leadership and oversight, with claims that the general manager is not involved and an operations manager is needed. There were issues with medication and discharge planning, including delays in returning calls and ensuring medications until PCP follow-up.Lakeport Post Acute Rehab emerges from these accounts as a place where skilled therapy and a genuinely caring staff have a real impact on residents' lives. Across many reviews, the atmosphere is described as warm and supportive, with staff who are friendly, responsive, and willing to go the extra mile for those in recovery. The consensus paints a scene of teamwork and a climate that feels collaborative, where nurses, CNAs, and therapists work together to foster a sense of safety and progress for patients and their families.
Several stories highlight the value of the physical and occupational therapy teams. One reviewer specifically called the PT department "amazing," with experience, knowledge, and empathy that made a challenging recovery possible. Another recounts a month-long stay after a hip fracture, where PT care was described as a lifesaver, the therapists patient and helpful, and the overall therapy experience instrumental in returning function. In these accounts, the therapists are not just clinicians but partners who celebrate small victories and patiently guide patients through difficult steps toward regaining independence.
The facility's cleanliness and the overall environment receive high marks as well. Multiple reviewers note a bright, clean setting with plenty to keep residents engaged, including in-house meals that many describe as surprisingly good or excellent. The intake and initial interactions are frequently praised - staff members like Brian in intake are singled out for their helpfulness and good humor, underscoring the sense that people are welcomed warmly from the moment they arrive.
Several reviewers extend their praise to the broader staff network, highlighting the CNAs, nurses, and admin teams for their dedication and compassionate care. One two-month recovery from a broken hip is described with particular warmth toward the entire staff, who are lauded for kindness, professionalism, and a family-like regard for the patient. The work of specific therapists - names like Shobha, Keysap, Stuart, and Jesus - recurs as a thread of excellence, with families repeatedly noting how the therapy crew goes above and beyond to support recovery and morale.
In addition to praising care quality, there is consistent appreciation for practical aspects that contribute to a positive experience. Reviewers frequently mention the facility's responsiveness and the absence of scheduling runarounds for bed availability, as well as the existence of a robust billing department. The van drivers are praised as well, suggesting reliable transportation and helpful, friendly service that adds to the sense of being well cared for. Overall, for many families, Lakeport Post Acute is a place they would consider returning to when needed.
However, the collection of reviews would be incomplete without acknowledging a much more troubling, less typical account. One reviewer described a grievous experience involving a partner with serious medical needs who, after discharge, faced extended neglect and a failure to manage medications. This account includes alleged misinformation from a staff member, a rapid turn of events leading to hospitalization and a fatal infection, and a strong accusation that power of attorney directives were disregarded. The reviewer calls for accountability, arrest, and firing, painting a stark contrast to the other overwhelmingly positive experiences and underscoring the importance of vigilant oversight and transparent communication when concerns arise.
There is also ongoing feedback from another reviewer that captures mixed experiences in the day-to-day operations. A different family describes the mom's improvement during a month-long stay and commends the food, but also voices significant concerns about responsiveness to red-button alerts and inconsistent care. The critique emphasizes long wait times (one to two hours) for assistance, inconsistent care between CNAs, and communication gaps between shifts. They also note that while some staff members perform well, others appear disengaged, with periods of poor responsiveness and limited follow-up. Yet even within this critique, there is acknowledgment of positive elements, including the competence of the nursing and therapy teams, the willingness of certain frontline staff to assist, and some departments (like billing) that perform effectively.
Taken together, these perspectives present a facility with a strong core of therapeutic excellence, compassionate patient care, and a generally clean, welcoming environment. For many residents and families, Lakeport Post Acute Rehab delivers meaningful recovery experiences, supportive social interaction, and clear instances of staff going the extra mile. For others, the day-to-day realities of staffing consistency, timely responses, and clear, proactive communication present real areas for improvement. The contrasts among reviews remind us that a single stay can feel vastly different depending on who is providing care, who is coordinating therapy, and how well communication flows across shifts and departments.
If you're considering Lakeport Post Acute Rehab, the stories suggest a few practical considerations to keep in mind. It may be helpful to inquire about the specific therapy team assigned to your loved one and their track record, to understand the expected response times for assistive needs, and to clarify how medication management and discharge planning are coordinated. Engaging with the intake process and establishing clear lines of communication with both clinical staff and administration can help set expectations and address concerns early. While many reviewers speak highly of the staff's dedication and the quality of therapies, others urge careful, ongoing oversight to ensure consistency, responsiveness, and alignment with a patient's care goals. Overall, Lakeport Post Acute Rehab stands out as a place of real strengths in therapy and compassion, with opportunities for continued improvement in coordination and daily responsiveness.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Evergreen Lakeport Healthcare is a premier assisted living community located in the picturesque city of Lakeport, CA. Our community offers a wide range of amenities and care services designed to enhance the quality of life for our residents.
In terms of amenities, we have a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment. We provide community-operated transportation to help residents get around easily. Our computer center allows residents to stay connected with loved ones, and our dining room offers restaurant-style dining experiences. For those who enjoy staying active, we have a fitness room and an outdoor space where residents can enjoy nature. Our gaming room and small library offer opportunities for relaxation and stimulation. Residents have access to Wi-Fi/high-speed internet throughout the community.
Our care services are available 24/7, with a 24-hour call system in place for any emergencies. Our highly trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for those on diabetes diets and can accommodate special dietary restrictions. Medication management ensures that residents receive their medications on time.
At Evergreen Lakeport Healthcare, we understand the importance of socialization and engagement. That is why we offer concierge services to cater to individual needs and preferences. Our fitness programs keep residents active and healthy, while planned day trips provide opportunities for adventure. Resident-run activities foster a sense of community among our residents, while scheduled daily activities ensure that there is always something fun happening.
Our location boasts convenient access to various amenities in the surrounding area. There are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby.
With its array of amenities and care services provided by our dedicated staff members, Evergreen Lakeport Healthcare is an exceptional choice for seniors looking for an assisted living community that prioritizes their well-being and comfort.
Evergreen Lakeport Healthcare is located at 1291 Craig Avenue, Lakeport, CA 95453 in Lake County, California
Evergreen Lakeport Healthcare on seniors.fyi includes 10 photos including images showing building, landscaping, flag, physical therapy, exercise equipment, outdoor, patio, parking, and more.
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Interior
Outdoors
Decor
Building
Bedroom
Landscaping
Outdoor
Patio
Exercise Equipment
Healthcare
