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Laguna Hills Health And Rehabilitation Center in Laguna Hills, CA

Laguna Hills Health And Rehabilitation Center is a nursing home community in Laguna Hills, CA.

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Laguna Hills Health And Rehabilitation Center in Laguna Hills, CA

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24452 Health Center Drive, Laguna Hills, CA 92653

For more information about senior living options: (866) 208-4318

2.9 from 100 reviews
5 stars
36
4 stars
8
3 stars
6
2 stars
9
1 stars
41

Overall Review of Laguna Hills Health And Rehabilitation Center

common 22 reviews mention this

Staff kindness is a major factor

Many residents and families describe staff as kind, attentive, and responsive.

Across the reviews, people repeatedly point to nurses and CNAs as the reason the stay felt manageable, including praise for listening, helping quickly, and treating residents with respect. Several reviewers also highlight specific staff members and roles like social services, admissions, and case managers when they felt supported during rehab or recovery. Even when reviews are critical overall, there are frequent mentions that some individuals on the care team were compassionate at the bedside.

caveat 20 reviews mention this

Call lights and staffing are concerns

Residents and families describe delays getting help when they need it.

A recurring theme is difficulty receiving timely assistance, including long waits for answers on help calls and phone calls, and situations where residents are left waiting for toileting or comfort needs. Multiple reviewers connect the problem to short staffing or heavy workload, including accounts of staff being busy in hallways rather than responding promptly to call lights. There are also mentions of night coverage feeling especially unreliable for families trying to ensure care after hours.

caveat 12 reviews mention this

Cleanliness and sanitation complaints recur

Several reviews raise serious cleanliness and sanitation concerns.

Some reviews describe the facility as dirty or poorly maintained, including unsanitary bathrooms and general filth. Others specifically mention sanitation practices, such as inadequate glove changes and use of shared materials during resident care. A smaller set of comments also ties cleanliness issues to equipment or environmental problems, which some families say contributed to a feeling that safety standards were not being consistently followed.

common 10 reviews mention this

Rehab therapy gets mixed but strong praise

Physical and occupational therapy are frequently cited as a key part of recovery.

Reviews that focus on rehab often single out physical therapy and occupational therapy as helpful, with some families describing improved strength and mobility during a short stay. When problems are mentioned, they tend to center on delays in starting therapy, limited time, or difficulty getting residents out of bed to do the exercises. Taken together, the reviews suggest therapy can be a bright spot, but the day-to-day delivery is not consistent for everyone.

caveat 9 reviews mention this

Food quality and diet handling vary

Food experiences range from praised meals to complaints about quality and timing.

Some reviewers say food is good, while others describe meals as cold, scarce, overcooked, or not well matched to diabetic needs. A number of the diet-related comments focus on whether diabetic and other restrictions are followed and whether residents receive the right support for blood sugar. The community does offer restaurant-style dining and supports special diets, but residents still report inconsistent experiences around meal quality and timing.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 208 resident community capacity 208 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • John Wayne Orange Co (10 miles away) John Wayne Orange Co (10 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Saddleback Medical Group (0.3 miles)
  • South County Orthopedic Specialists (1.3 miles)
  • Mission Pain & Spine (3.2 miles)
  • Advanced Eye Medical Group (3.8 miles)
  • Leon Joseph Baginski (3.9 miles)
  • Mission Hospital Mission Viejo (4 miles)
  • Community Orthopedic Medical Group (4 miles)

Restaurants

  • In-N-Out Burger (0.4 miles)
  • Chick-Fil-A (0.5 miles)
  • Raising Cane's Chicken Fingers (0.5 miles)
  • Farmer Boys (0.6 miles)
  • The Village Hookah Lounge (0.7 miles)
  • Natraj Cuisine of India (0.9 miles)
  • 19 Restaurant And Lounge (1.4 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (0.6 miles)
  • Rite Aid (1.3 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.9 miles)

Hospitals

  • Palm Terrace (0.8 miles)
  • South Coast Medical Center For New Medecine (3.1 miles)
  • Head & Neck Associates Of Oc (3.9 miles)
  • CHOC Children's at Mission Hospital (4 miles)
  • Kaiser Permanente Hospital (5.2 miles)

Parks

  • Sheep Hills Park (1.2 miles)
  • Cabot Park (3.3 miles)
  • Laguna Niguel Regional Park (3.7 miles)
  • Giardino Altura (4 miles)
  • Vintage Park (4.3 miles)
  • Baker Ranch Community Park (5 miles)
  • Orange County Great Park (5 miles)

Cafes

  • Kona Loa Coffe (1.7 miles)
  • The Alley (3.8 miles)
  • Starbucks (4 miles)
  • Starbucks (4.4 miles)

Theaters

  • Regal Edwards Aliso Viejo & IMAX (2.4 miles)
  • Regal Irvine Spectrum Screenx, 4Dx, Imax, RPX & Vip (3.8 miles)
  • Regal Foothill Towne Center (5.3 miles)

Places of Worship

  • Harvest Community Church of Irvine (2.7 miles)
  • Corpus Christi Catholic Church (3.1 miles)
  • Saddleback Church (5.2 miles)

Transportation

  • Amtrak and Metrolink Irvine Station (3.8 miles)

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