Laguna Hills Health And Rehabilitation Center in Laguna Hills, CA
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24452 Health Center Drive, Laguna Hills, CA 92653
For more information about senior living options: (844) 490-3973
The facility is described as a great place to rehab, with lots of friendly staff and good food, and is highly recommended. The staff are praised for being caring, compassionate, and professional toward patients. The CNA Maggie Monive is singled out for wonderful care and a kind, comforting attitude. The physical therapy and occupational therapy are described as wonderful, with Maggie going above and beyond. The morning staff are noted as the best, with several good nurses and CNAs on the day shift. Laguna Hills Rehab is seen as improved under new leadership, with a knowledgeable and compassionate care experience. Kris Reyes is highlighted as an asset who makes transitions smooth with patience and kindness. Front desk staff are praised for friendliness and helpfulness, contributing to a positive experience.
The supervisor Nancy screams at CNAs and cannot seem to handle herself, leaving staff overworked and without supplies when needed. Sanitization is routinely violated as CNAs reuse a single set of gloves for many patients, spreading germs. The facility operates with only six double showers, violating city permits and patient standards. Some staff bully patients and treat the place as a community soup kitchen rather than a care facility. Management is horrific, with canned and scarce food and long waits for assistance, sometimes over 50 minutes. The hallways are filled with screams and constant noise, making it hard for residents to sleep. The facility is filthy, with cockroaches, broken equipment, unsanitary bathrooms, and health violations. Patients frequently wait hours for medications or help; call lights go unanswered due to chronic understaffing. Nurses are described as rude and neglectful, and procedures or orders are not read or followed promptly.Laguna Hills Health and Rehabilitation Center is best suited for families pursuing short-term post-acute rehab where outcomes hinge on active oversight and a capable therapy team. The facility has shown a notable leadership shift in 2025, with several staff praised for compassion and consistency, and a therapy and social-work core that can drive real gains when properly engaged. For residents who can rely on vigilant family involvement, daily check-ins, timely therapy sessions, and careful discharge planning, the center can deliver meaningful strength and mobility outcomes. It is less fitting for those who require steady, around-the-clock RN oversight, consistent day-to-day attention, and meticulous housekeeping without constant advocacy.
Families should consider alternatives if long-term stability and predictable medical oversight are non-negotiable. Across many reviews, chronic understaffing, delayed responses to call bells, and inconsistently administered medications create real risk for residents with complex needs. The facility’s age and reported sanitation lapses, coupled with fluctuating cleanliness and equipment maintenance, add further risk for anyone with heightened medical risk or dementia. For memory care or high-acuity cases, or for households unable to monitor care closely, a facility with stronger RN-to-patient ratios and more rigorous quality controls is a safer bet.
On the upside, when care teams are present, therapy and case-management can translate into tangible progress. Several reviewers highlight therapists, CNAs, and social workers delivering attentive, compassionate care and clear communication. Positive outcomes include good rehab progress, well-coordinated discharge planning, and patients who feel genuinely supported by specific nurses and aides. The leadership changes have, in some accounts, produced better teamwork and a more welcoming admission experience. Still, these strengths often exist alongside broader operational gaps, and the overall pattern remains uneven across shifts and units.
The practical takeaway is that the strongest care occurs in the best-staffed moments: reliable daily oversight, timely medication administration, and consistent rehab scheduling. In standout cases, families report well-coordinated rehab plans, respectful treatment, and steady advocacy from professionals like Karla in social services. Conversely, the darker reviews describe nights of unanswered calls, frequent delays in basic care, cold meals, and a management culture that feels fragmented. The decision hinges on whether the rehab gains can be secured consistently enough to outweigh ongoing concerns about staffing, communication, and daily operations.
Prospective entrants should demand current staffing data, RN coverage schedules, and a concrete therapy timetable before deciding. A candid on-site tour of both rehab and long-term areas is essential, as is reviewing recent survey results, discharge planning processes, and home-health coordination details. Ask to meet the administrator alongside the head of therapy and the director of nursing to gauge whether a stable, reliable practice now underpins daily care. In addition, observe sanitation practices, supply availability, and how call lights are managed during visits. A sharp, in-person assessment will reveal whether the environment can meet the family’s expectations for safety, dignity, and timely attention.
In the end, Laguna Hills Health and Rehabilitation Center presents a mixed proposition. For families who can maintain active oversight, prioritize short-term rehab, and value a capable therapy team, the center can yield meaningful gains and smoother transitions home. For those needing unwavering nursing care, stringent sanitation, and consistently calm, clean surroundings, alternatives deserve urgent consideration. The right choice hinges on the resident’s medical needs, the family’s capacity to advocate, and the facility’s current, verifiable performance on staffing, medication safety, and day-to-day operations. It is not a universal recommendation, but it remains a practical, navigable option when matched to the right resident and the right family support.
208 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Wayne Orange Co (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Laguna Hills Health And Rehabilitation Center in Laguna Hills, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort, safety, and well-being of its residents.
Residents can enjoy the convenience of on-site beauty salon services, as well as access to cable or satellite TV in their own private rooms. The community also provides community-operated transportation for easy access to nearby locations. A computer center is available for residents to stay connected with their loved ones or engage in personal interests.
Meals are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options prepared by skilled kitchen staff. Special dietary restrictions are also accommodated.
The community features various recreational activities to keep residents engaged and entertained. Residents can unwind in the fitness room or game room, spend time outdoors in the garden or outdoor spaces, or relax with a book in the small library. Planned daily activities and resident-run activities provide opportunities for socialization and companionship.
Care services at Laguna Hills Health And Rehabilitation Center include 24-hour call system and supervision, assistance with daily living activities such as bathing and dressing, transfers, medication management, and special dietary restrictions for those with diabetes. A mental wellness program ensures that residents' emotional health is also prioritized.
In terms of location, there are several amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals which provide convenient access to various services within the area.
Overall, Laguna Hills Health And Rehabilitation Center offers a comfortable and supportive environment where seniors can live independently while receiving personalized care services tailored to their specific needs.
Laguna Hills Health And Rehabilitation Center is located at 24452 Health Center Drive, Laguna Hills, CA 92653 in Orange County, California
Laguna Hills Health And Rehabilitation Center on seniors.fyi includes 7 photos including images showing interior, television, bedroom, decor, hallway, windows, living room, bright lighting, and more.
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