Country Manor La Mesa Healthcare Center

Pros

• The setting at Country Manor La Mesa is nice and features a pleasant outdoor area for residents to enjoy.
• The facility offers various activities every day, allowing residents to participate if they choose, fostering a sense of community.
• There is a good social coordinator who organizes numerous engaging events for the residents.
• Residents have access to personal care services such as manicures, pedicures, and haircuts from visiting professionals.
• Country Villa La Mesa Healthcare Center provides adequate daily activities in-house that keep residents engaged.
• The level of care at Country Villa has been deemed good so far by family members.
• The rooms are satisfactory with some offering nice views, like the window-side room where one resident stays comfortably.
• The food served in the facility meets the needs of individuals with healthy appetites.

Cons

• The facility was reported to the Department of Health and Safety for multiple regulatory violations, indicating significant shortcomings in care quality.
• Residents are not encouraged to walk and often remain in their wheelchairs, which does not promote mobility or health.
• Assistance with feeding was inadequate for residents who needed help, leading to unmonitored eating habits and potential health deterioration.
• The staff changed care orders to "comfort only" without family approval, raising serious ethical concerns regarding decision-making for residents.
• Medical oversight was seriously lacking, as demonstrated by a failure to administer a necessary blood transfusion, leading to critical health issues later on.
• There was a lack of encouragement for residents to use the restroom facilities, resulting in unnecessary reliance on adult diapers.
• The cleanliness and organization of the Country Villa facility were reported as poor, contributing to an unpleasant environment.
• Despite having some positive aspects like activities and social coordinators, overall accountability and quality of care were severely criticized.

Review

Country Manor La Mesa and Country Villa La Mesa Healthcare Center are two facilities that have left starkly contrasting impressions on families seeking care for their loved ones. The experiences of those who placed their family members in these centers reflect a range of services, cleanliness levels, staff attentiveness, and overall quality of care. While some aspects were appreciated, other experiences raised significant concerns about the level of care provided.

Country Manor La Mesa is described as having a pleasant setting with decent outdoor spaces that allow residents to enjoy fresh air when they choose. Families noted that the facility offers occupational therapy, physical therapy, and a respiratory program—all vital services for residents recovering from serious health issues. Many appreciated the various activities organized daily by a competent social coordinator; these events provided engagement opportunities for residents who wished to participate. Such amenities included beauty treatments like manicures and haircuts offered monthly by visiting professionals. However, the consistency of care from the staff was considered average, leading to mixed feelings regarding the overall service level during stays that lasted several months.

In contrast, Country Villa showed profound weaknesses in key areas concerning safety and cleanliness. A reviewer expressed horror at their mother’s experience over just two weeks in this facility, describing it as poorly maintained with unpleasant odors permeating the environment. Compounding these concerns was disorganization regarding medication management—an essential aspect for ensuring proper treatment for vulnerable patients. While one nurse made a positive impression amidst the chaos, many felt that any goodwill faded in light of the systemic failures observed throughout her stay.

Family members who have reported their experiences at Country Villa emphasized serious operational deficiencies impacting care quality. With no effective patient monitoring or proactive encouragement for mobility among residents, recommendations emerged regarding re-evaluating staffing protocols and resident engagement strategies since many residents remained confined to wheelchairs or beds for extended periods—a practice discouraged by industry standards focused on promoting independence where possible.

Further alarming incidents highlighted how individual patient needs were not adequately met within this facility's routine operations. One particular family's account revealed how a resident doctor unilaterally changed orders related to medical decision-making without family consent due to varying circumstances surrounding dementia diagnosis assessments. This led to an unsettling situation where critical medical oversight went unaddressed until severe consequences arose—resulting in repeated hospitalizations due to critical hemoglobin levels overlooked during regular health checks.

The absence of sufficient assistance during meals proved detrimental as well; lackluster feeding practices resulted in patients not receiving necessary help—contributing directly to declines in health and weight loss when personal attention mattered most during recovery periods post-stroke or other debilitating conditions. Reports suggested that despite patients expressing intent or desire to use restroom facilities instead of being relegated strictly into diapers—a crucial component again pointing toward insufficient caregiver involvement—their needs were often ignored simply because it required extra effort from staff members meant to provide support.

Perhaps one of the most heartrending conclusions drawn from these reviews is concerned with fostering informed decisions among potential clients when selecting long-term care options for loved ones: testimonials emphasizing direct negligence paired with regulatory violations should serve as stark warnings about certain facilities’ capabilities—indicating either inadequate management or lack thereof entirely where eldercare requirements are involved. As some families mourn losses attributed partly to subpar institutional conditions while others seek relief through positive associations established elsewhere within peer-reviewed environments—an imperative exists within communities advocating transparency and honest communication surrounding nursing homes intended primarily for providing comfort amid fragile later stages in life’s journey.

Restaurants

• McDonald's (0.7 miles)
• BJ's Restaurant & Brewhouse (1.1 miles)
• Jack In The Box (1.3 miles)
• Brigantine Seafood Restaurants (1.9 miles)
• Jack In The Box (2 miles)
• In-N-Out Burger (2.9 miles)
• Black Bear Diner El Cajon (3.6 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Sharp Grossmont Hospital Pharmacy (1.3 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.5 miles)
• Rite Aid (2.9 miles)
• CVS Pharmacy (2.9 miles)

Transportation

• Grossmont Transit Center (1 miles)
• Montgomery Field Airport (MYF) (6.8 miles)

Hospitals

• Sharp Grossmont Hospital Brier Patch (1.5 miles)
• Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (3.9 miles)
• Stanford Court Nursing (4.3 miles)
• Sharp Soc (6.2 miles)
• Rady Children's Hospital (7.2 miles)
• Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (7.2 miles)
• Sharp Memorial Hospital (7.4 miles)

Cafes

• The Simple Coffee House (1.6 miles)
• Starbucks (1.8 miles)
• Starbucks (4.2 miles)
• Starbucks (4.7 miles)
• The Coffee Bean and Tea Leaf (6.6 miles)
• Communal Coffee (6.9 miles)

Parks

• Mount Helix Park (2.9 miles)
• Town Center Community Park (5.4 miles)
• Shadow Hill Park (5.9 miles)
• Civita Park (7 miles)
• Cal's Point (7.4 miles)
• Balboa Park (7.9 miles)

Places of Worship

• El Camino Grace Church (3.5 miles)
• Foothills Christian Church (4.4 miles)
• Skyline Church (5.3 miles)

Physicians

• Kaiser Permanente Vandever Medical Offices (4.1 miles)
• Fereshteh Jahanpanah Medical Clinic (4.2 miles)
• Dr Dominguez And Dr Ancona-Young Office (4.7 miles)
• Elahe Toulouie, MD (5.9 miles)
• Kaiser Permanente Viewridge Medical Offices 2 (6.2 miles)
• Pushpanjalie Wijeratne, MD (6.4 miles)
• Sharp Rees-Stealy San Diego Radiology (7.5 miles)

Theaters

• AMC Mission Valley 2 (7 miles)