Manorcare Health Services-Hemet

Pros

• Residents at ManorCare Health Services-Hemet receive compassionate and personalized care from the attentive nursing staff.
• The facility is well-maintained, clean, and provides a safe environment for all residents.
• Many families appreciate the diverse range of engaging activities available for residents, fostering social interaction and enjoyment.
• The food served at ManorCare is described as excellent and well-balanced, contributing to residents' overall satisfaction.
• Communication between the staff and families is proactive, ensuring that loved ones are kept informed about their care.
• Staff members are consistently commended for their professionalism, kindness, and dedication to patient care.
• Residents feel valued and respected, often describing the staff as treating them like family.
• Families have found reassurance in the facility's commitment to safety and quality care during challenging times like the COVID-19 pandemic.

Cons

• The staff at ManorCare Health Services-Hemet was overwhelmed and understaffed during the COVID pandemic, leading to concerns about patient care.
• There was a troubling incident where a resident fell from bed while being changed, highlighting potential lapses in supervision.
• One family expressed frustration regarding their loved one’s discharge process, feeling it was handled irresponsibly without proper communication or consideration for the patient's safety.
• A review noted that while some staff members were good, many others were described as horrible and lacking in care and attention.
• Concerns were raised about missed appointments and inadequate support from social workers for patients needing transportation to medical treatments.

Review

ManorCare Health Services in Hemet has garnered a wide array of opinions from families who have placed their loved ones in the facility for rehabilitation or long-term care. Many reviewers emphasize the positive aspects of care provided by the dedicated staff, cleanliness, and the overall environment, while also mentioning instances of inadequate communication and management issues during their stays.

Several families expressed satisfaction with the level of personalized attention that residents receive. The nursing staff's commitment to developing relationships with patients was highlighted as a significant strength. For instance, one family noted that the nurses were not just performing tasks but genuinely caring for their loved ones. This personalization creates an atmosphere where residents feel valued; many families felt at ease knowing their relatives were in capable hands. Activities such as social events and exercise therapy further enhance residents’ well-being, promoting both physical health and social engagement.

The cleanliness and upkeep of the facility received considerable praise as well. Reviewers consistently described ManorCare's environment as "very clean," with no foul odors or hygiene concerns reported. Families appreciated the effort taken to maintain a spic-and-span facility that fosters comfort among its residents. Clean rooms, fresh bedding, and meticulous sanitation standards seemed to contribute positively to both resident experiences and family peace of mind.

However, some reviews offered critical observations regarding staffing levels during busy times like the COVID-19 pandemic. One reviewer mentioned concerns about overwhelmed nurses due to high patient numbers which led them to refrain from filing complaints despite raising concerns directly with management. In contrast, another reviewer voiced an experience where minimal staffing resulted in accidents within the facility, highlighting that while individual staff members provided good care, broader management policies sometimes fell short.

Rehabilitation services showcased successful outcomes for some patients; stories emerged about residents regaining independence and enjoying meals after significant progress in rehab activities. Personal accounts detailed how engaging activities like Bingo nights and ice cream socials helped enhance social interaction among residents, benefitting those who may have felt isolated prior to entering the facility.

Nevertheless, it’s important to note that not all experiences were favorable; a review indicated serious concerns regarding discharges without proper communication or consideration for patient safety—specifically citing an elderly man being sent home despite his inability to care for himself independently due to dementia. Such incidents raised alarms about adherence to established care plans and transparency between staff and family members.

In summary, ManorCare Health Services-Hemet reveals a complex tapestry of experiences marked by compassion and dedication alongside notable concerns over consistency in communication and management practices during crisis scenarios. While many families express gratitude towards specific staff members who exhibit exceptional kindness and professionalism—acknowledging how these individuals greatly impact patient recovery—the overarching need for improved operational efficiency cannot be overlooked if they are to maintain trust within their community amidst both commendation and critique from various family experiences shared publicly.

Parks

• Mary Henley Park (0.6 miles)
• Mcsweeny Park (3 miles)
• Valley Wide Regional Park (3.3 miles)
• Brookfield Park (10.1 miles)
• Lago Vista Sports Park (10.2 miles)
• Wheatfield Park (10.4 miles)
• Spencers Crossing Sports Park (11.6 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (2 miles)
• Starbucks (5.2 miles)
• Panera Bread (11.1 miles)
• Starbucks (11.3 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• Medpro Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (1.7 miles)
• Sail Drug Center (1.8 miles)

Restaurants

• J & M Family Restaurant (1.1 miles)
• Sonic Drive-In (1.1 miles)
• McDonald's (1.3 miles)
• Chili's Grill & Bar (1.3 miles)
• Burger King (1.3 miles)
• Applebee's (1.3 miles)
• Denny's (1.4 miles)

Physicians

• Advanced Dermatology & Skin Cancer Specialists (1.1 miles)
• Madabhushi Sudha MD (1.1 miles)
• Apex Ob/gyn (1.2 miles)
• Access First Urgent Care (1.3 miles)
• Acclaim Medical Care (1.7 miles)
• Krishnan Subbarayan MD (1.8 miles)
• Loma Linda University Health (2 miles)

Transportation

• Hemet-Ryan Airport (HMT) (1.8 miles)
• Hemet Model Masters Air Park Terminal (3.6 miles)

Hospitals

• Hemet Healthcare Surgicenter (2.4 miles)

Places of Worship

• San Jacinto Assembly Of God Church (4.4 miles)