Biggs Gridley Memorial Hospital Skilled Nursing Facility in Gridley, CA

Pros

• The staff are very attentive and informative.
• Jenny, the nurse, was fabulous.
• The front desk staff through the ER were kind, efficient, and caring.
• The doctors, therapists, and nurses were thorough, kind, and helpful, providing excellent care close to home.
• Don's care made the visit much better.
• The nurses are very nice and the care is excellent.
• The ED staff were amazing and professional.
• The ultrasound staff had the equipment and were helpful, and the procedure finished quickly.

Cons

• They call Orchard Hospital the worst hospital ever due to an eight-hour wait with no one checking on them.
• They describe the staff as unprofessional, clueless, and inhumane.
• They state the hospital is dirty and poorly maintained, with broken fixtures and lacking cleanliness.
• They report being misdiagnosed or told nothing was wrong when there were serious symptoms (stones, infections).
• They claim discharge procedures are disorganized and that papers are handed out at odd hours.
• They accuse nurses and intake staff of rudeness, disrespect, and even discriminatory behavior.
• They say waiting times are ridiculously long and care is slow or nonexistent for urgent needs.
• They describe a chaotic, disorganized environment where staff don't seem to know what they are doing.
• They cite poor communication, with no follow-up calls and failure to process referrals.
• They call the hospital a safety risk and say it's a "lawsuit waiting to happen."
• They warn others to avoid Orchard Hospital and seek care at Enloe, UC Davis, or other facilities.
• They rate the hospital with 0 or negative stars due to service quality.

Review

This Gridley facility is best suited for families who need surprisingly local access and can tolerate a wide spread in care quality. When care teams are on the ball, the experience can feel personal and attentive, with moments of genuine bedside courtesy that make a difficult visit more tolerable. The strongest case for this community is proximity combined with occasional frontline kindness from nurses and intake staff. For families who place a premium on predictability, fast triage, and consistently expert medical decision-making, however, this is not the primary strength of the operation.

Those who may want to consider alternatives include families prioritizing speed, reliability, and professional rigor in emergency and acute care. Reviewers repeatedly point to lengthy waits, inconsistent communication, and mixed levels of professionalism among staff. In several accounts, even routine imaging or test results arrive late or without clear explanations, and discharge timing can feel arbitrary. For families who can drive a little further for proven, consistently organized care, larger regional centers such as Enloe in Chico or Sutter facilities in Chico or Sacramento are frequently recommended as better fits for urgent needs, complex cases, or pediatric and stroke-type concerns.

The most credible positives in these reviews center on individualized care when the right people are present. There are numerous mentions of compassionate nurses, friendly front-desk interactions, and clinicians who explain what's happening and what comes next. In some shifts, intake staff and bedside nurses demonstrate genuine empathy, professional communication, and a calming bedside manner that helps patients and families feel heard. When those moments occur, they can offset the chaos of a crowded ER and remind families why proximity matters in a medical crisis.

But the counterweight to those bright spots is a recurring pattern of significant drawbacks. Chronic themes include long wait times, perceived indifference from staff, and disorganization that leaves patients feeling overlooked. Several reviewers describe difficulty obtaining timely prescriptions or discharge information, missed tests or results, and experiences where patients felt their concerns were dismissed or minimized. The facility also earns frequent criticism for maintenance and cleanliness issues and for inconsistent staff engagement - ranging from exceptionally kind to openly brusque or inattentive. In short, reliability and care continuity are the major gaps.

These pros and cons intersect to create a practical, reality-check decision framework. If proximity is non-negotiable, and the loved one can tolerate variability while staying vigilant about symptom changes, the gridley community can still serve as a reasonable local option. Yet for families that cannot accept the risk of delays, unclear guidance, or variable professionalism, the most prudent move is to plan contingencies with nearby, higher-volume hospitals. The reports consistently imply that situations requiring urgent imaging, definitive diagnoses, or rapid treatment benefit significantly from transferring to Enloe, Sutter, or UC Davis rather than hoping for consistently strong performance on the home turf.

Ultimately, this community delivers a stark, high-variance experience. It can be workable for those who want to stay close to home and who can navigate the system with a calm, proactive approach - calling ahead when possible, asking direct questions about timelines, and preparing for possible delays. But for families seeking dependable, high-quality emergency care with clear communication, timely interventions, and professional consistency, alternatives outside this campus are strongly advisable. The prudent choice is to reserve this option for when local access truly outweighs the need for consistently reliable, best-in-class care.

Located in the heart of Gridley, California, this area offers a convenient and accessible community for seniors. With two hospitals within close proximity, including Biggs Gridley Memorial Hospital and Orchard Hospital, residents can rest assured knowing quality healthcare services are readily available. Additionally, there is a variety of pharmacies nearby to meet medication needs. Various dining options such as Habanero Fish & Tacos and Subway provide convenient meal choices, while places of worship like the Church of Jesus Christ of Latter Day Saints and cafes like Dutch Bros Coffee offer opportunities for social connections and spiritual nourishment. For entertainment, Feather River Cinemas is just a short drive away, along with several parks for outdoor recreation. Transportation options include Oroville Municipal Airport and taxi services for easy mobility. Overall, this area provides a well-rounded environment for seniors looking to enjoy a comfortable and active lifestyle in Gridley.

Hospitals

• Biggs Gridley Memorial Hospital (0 miles)
• Orchard Hospital (0 miles)
• Community Comprehensive Care (11.5 miles)
• Oroville Hospital (12.4 miles)

Pharmacies

• CVS Pharmacy (0.1 miles)
• Rite Aid (0.3 miles)
• CVS Pharmacy (11.5 miles)
• Madison Home Pharmacy (11.8 miles)
• Table Mountain Pharmacy (12.2 miles)
• Dove's Landing Pharmacy (12.3 miles)
• Oroville Care Pharmacy (12.3 miles)

Physicians

• Gridley Medical Group (0.1 miles)
• Redge M Hawkley Dpm (0.1 miles)
• Pediatric Clinic (0.1 miles)
• Joel G Long DO (0.5 miles)
• Lili Phung, MD - Oroville Eye Care (11.3 miles)
• Sultan Sultan Chopan Chopan MD (12.3 miles)
• Digital Hearing Aid Centers (12.3 miles)

Restaurants

• Habanero Fish & Tacos (0.1 miles)
• Subway (0.5 miles)
• Little Caesars Pizza (0.5 miles)
• McDonald's (0.5 miles)
• Los Compadres (10.6 miles)
• Gogis Kitchen (11 miles)
• Panda Express (11.1 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.2 miles)
• Gridley Christian Church (0.3 miles)
• Gridley United Methodist Church (0.3 miles)
• Sierra Butte Baptist Association (0.7 miles)
• Kingdom Hall (1 miles)
• Fuente De Vida Eterna (5.8 miles)
• Landmark Missionary Baptist Church (6.1 miles)

Cafes

• Dutch Bros Coffee (6.6 miles)
• Olson House Coffee (10.9 miles)
• Starbucks (11.1 miles)
• Dutch Bros Coffee (12.2 miles)
• Mug Shots Coffee House & Internet Cafe (12.4 miles)

Transportation

• Oroville Municipal Airport (OVE) (9.7 miles)
• U-Haul Moving & Storage (9.7 miles)
• Butte Taxi (10.9 miles)
• U-Haul Moving & Storage (11.2 miles)
• A Yellow Cab Company Of Oroville (11.3 miles)
• Torri Taxicab & Shuttle (11.7 miles)

Theaters

• Feather River Cinemas (10.5 miles)

Parks

• Riverbend Park (11.3 miles)
• Bedrock Park (11.7 miles)
• Sank Park (11.9 miles)
• Rotary Park (12.1 miles)
• Nelson Park (12.5 miles)