Windsor Elk Grove Care And Rehabilitation Center in Elk Grove, CA

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  • Interior

    A beautifully arranged dining table with modern decor, inviting natural light.
  • Outdoors

    A serene outdoor space featuring a pathway lined with greenery and a tall palm tree under a clear blue sky.
  • Building

    A building entrance surrounded by well-maintained landscaping on a sunny day.
  • Trees

    Entrance sign for Windsor Elk Grove, surrounded by greenery.
  • Dining

    A cozy outdoor dining area with a table and chairs under a canopy, surrounded by greenery.
  • Landscaping

    A welcoming entrance to a landscaped building, illuminated by natural sunlight.
  • Hallway

    A healthcare worker navigating a hallway in a hospital, with medical equipment and wheelchairs visible.
  • Exercise Equipment

    A spacious fitness and rehabilitation room featuring exercise equipment and a ballet barre.
  • Office

    A busy reception area with employees assisting customers.

Windsor Elk Grove Care And Rehabilitation Center in Elk Grove, CA

Windsor Elk Grove Care And Rehabilitation Center is a nursing home community in Elk Grove, CA.

Information last verified:

9461 Batey Avenue, Elk Grove, CA 95624

For more information about senior living options: (866) 208-4318

3 from 73 reviews
5 stars
30
4 stars
8
3 stars
1
2 stars
3
1 stars
31

Overall Review of Windsor Elk Grove Care And Rehabilitation Center

common 22 reviews mention this

Caregivers and therapies vary

Residents and families describe a mixed experience with nursing responsiveness.

Many reviews say staff were attentive, professional, and helped residents meet needs, including physical therapy support and consistent daily care. Other reviews describe serious breakdowns such as delayed nurse response, missed or refused essential medications, and limited communication with family during stays. Several accounts also mention difficulty getting timely help for basic requests like bathroom assistance, call lights, or scheduled support.

caveat 10 reviews mention this

Skilled nursing and medication concerns

Some reviews raise concerns about medication handling.

A recurring concern in negative reviews is medication management, including claims of essential medications being refused or not delivered as expected. A few accounts also describe problems around medical updates and what was happening with a resident’s condition, leaving families feeling uninformed. In contrast, multiple positive reviews emphasize that clinicians and nurses listened to concerns, managed medications properly, and addressed issues quickly.

common 16 reviews mention this

Physical therapy support in rehab

Physical therapy is a focal point of both praise and complaint.

Several reviews credit the rehab department with helping residents improve mobility, including getting them walking again after injuries or hospital stays. Others describe missed therapy expectations, including claims that scheduled therapy did not happen as promised or that therapy needs were not coordinated. Overall, residents and families describe therapy as central to the experience, with results depending heavily on how care was delivered.

caveat 26 reviews mention this

Facility cleanliness and odor

Cleanliness is a major point of disagreement in reviews.

Many negative reviews describe the facility as dirty, with stained flooring, unpleasant smells, and overall maintenance concerns. Some reviewers connect these issues to ventilation or airflow problems and describe the smell lingering in hallways or rooms. Positive reviews do exist, including comments that the building was clean, smelled fine, and was well kept.

caveat 11 reviews mention this

Airflow and cooling reliability

Cooling and airflow problems come up repeatedly.

Multiple reviews complain about no central A/C or poor cooling, describing heavy reliance on portable units or fans and heat concerns after hours. Some reviewers also suggest HVAC failure and changing temperatures throughout the day. A smaller number of reviews mention cleanliness without emphasizing temperature, but the cooling issue is still one of the most consistently repeated themes among negative experiences.

caveat 12 reviews mention this

Food quality draws strong reactions

Dining quality is described very differently across reviews.

Some families say food was good or adequate and that meals were better than expected. Other reviews criticize meals as awful, not following the menu, or serving issues that contributed to dissatisfaction during stays. A few comments also suggest residents were not receiving the right dietary follow-through, which connects dining to broader care concerns.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 136 resident community capacity 136 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Sacramento International (23 miles away) Sacramento International (23 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

The Elk Grove area offers a convenient and diverse range of amenities for seniors considering living in the area. With easy access to multiple pharmacies including Walgreens, CVS, and Walmart, residents can easily manage their healthcare needs. Nearby parks such as Elk Grove Regional Park provide opportunities for outdoor recreation and socialization. A variety of cafes like Dutch Bros Coffee and Starbucks are available for leisurely outings with friends or family. For medical care, there are reputable physicians such as Elk Grove Hearing Care and Kaiser Permanente Medical Group within a short distance. Additionally, there are options for dining out with popular restaurants like Raising Cane's Chicken Fingers and Romano's Macaroni Grill nearby. Places of worship such as LifePointe Christian Church cater to spiritual needs while hospitals like Kaiser Permanente South Sacramento Medical Center ensure quality healthcare services are easily accessible. Overall, this part of Elk Grove offers a well-rounded and convenient environment for seniors looking to enjoy their retirement years.

Pharmacies

  • Walgreens (0.9 miles)
  • Save Mart Supermarkets (1.1 miles)
  • CVS Pharmacy (1.4 miles)
  • Valley Relief Pharmacists (1.7 miles)
  • Elk Grove Pharmacy (1.7 miles)
  • Walmart Pharmacy (1.7 miles)
  • Kaiser Permanente Promenade pharmacy (2.1 miles)

Parks

  • CSD Youth Center/McConnell Playground (1.3 miles)
  • JM Derr & Peter And Sue Okomoto Community Park (1.3 miles)
  • Elk Grove Regional Park (1.6 miles)
  • Laguna Community Park (3.4 miles)
  • Morse Park (4.2 miles)
  • Glenbrook Park (10.2 miles)
  • Kavala Ranch Park (10.8 miles)

Cafes

  • Dutch Bros Coffee (1.8 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.1 miles)
  • Starbucks (4.7 miles)
  • Starbucks (9.7 miles)
  • Starbucks (10.1 miles)
  • Chocolate Fish Coffee Roasters (11.3 miles)

Physicians

  • Elk Grove Hearing Care (1.9 miles)
  • EyeOptics Optometry Center (2.3 miles)
  • Pramila Penta MD (2.7 miles)
  • Health Care for Women Medical Group (3.3 miles)
  • NVISION Eye Centers - Sacramento (4.7 miles)
  • Kaiser Permanente Medical Group (5.3 miles)
  • Site for Sore Eyes - Pocket (10.4 miles)

Restaurants

  • Raising Cane's Chicken Fingers (1.9 miles)
  • Chick-Fil-A (1.9 miles)
  • Romano's Macaroni Grill (2.3 miles)
  • Wingstop (2.7 miles)
  • West Coast Sourdough (2.9 miles)
  • Snowfox Sushi (3 miles)
  • Journey to the Dumpling (3.2 miles)

Places of Worship

  • LifePointe Christian Church (2 miles)
  • Harvest Church (2.2 miles)
  • New Hope Community Church Sacramento (8.8 miles)

Hospitals

  • Kaiser Permanente South Sacramento Medical Center (5.2 miles)
  • Kaiser Permanente Hospitals (6.4 miles)
  • Sutter Center for Psychiatry (9.9 miles)
  • Sacramento VA Medical Center (11.4 miles)

Theaters

  • Regal Delta Shores & Imax (8.1 miles)

Frequently Asked Questions

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