Country Hills Health Care Center

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Country Hills Health Care Center

1580 Broadway, El Cajon, CA 92021

For more information about senior living options: (844) 490-3973

3.3 from 4 reviews
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4 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The facility has a pleasant appearance, resembling a hotel, which contributes to a positive atmosphere for residents.
  • pro The food provided at Country Hills Health Care is reported to be very good by the residents.
  • pro The staff is friendly and welcoming towards visitors and residents alike.
  • pro Families receive regular communication from social workers, demonstrating a commitment to staying connected with relatives.
  • pro The medical staff conducts thorough meetings with families to discuss care plans, providing reassurance and clarity.
  • pro Residents have access to physical and occupational therapy, enhancing their overall well-being during their stay.
  • pro The provision of windows in rooms ensures that residents receive natural light and a connection to the outside environment.
  • pro Visitors are allowed to send packages and food from outside, ensuring that residents feel cared for even when family cannot visit in person.

Cons

  • pro The facility feels crowded with three beds in a room, making it uncomfortable for residents.
  • pro Communication with the nursing staff is poor, leading to frustration and unanswered questions about her nurse.
  • pro The institutional feel of Country Hills Health Care is unappealing, detracting from the experience.
  • pro There were issues with follow-through on care plans and requests for assistance were needed multiple times.
  • pro Despite initial impressions of friendliness and activities for residents, the quality of care declined over time.
  • pro The mother felt isolated due to a lack of interaction with peers who could converse with her effectively.
  • pro Staffing shortages contributed to an overall negative experience at the facility.

Review

Country Hills Health Care has elicited a range of experiences from families with loved ones residing there, showcasing both positive aspects and notable concerns. For some residents, like one reviewer’s mother, the facility appears to offer an overall pleasant experience. After a mandatory two-week quarantine upon admission, she adjusted well to her new environment and expressed contentment with the care provided. Despite being placed in a crowded three-bed room that might not be ideal for everyone, her happiness seems rooted in various factors, including friendly staff and good food.

However, this same reviewer faced challenges in communicating with nursing staff. Encounters at the nurses' station were often chaotic, making it difficult to ascertain who was responsible for their mother's care. This lack of clear communication became particularly frustrating when trying to arrange basic services such as hair appointments for the resident. Even though staff members were generally friendly towards family members, there was uncertainty about how they interacted with residents on a daily basis.

Another perspective came from the cousin's family member who had also recently moved into Country Hills Health Care. They noted that while he appreciated the facility's beautiful appearance—comparable to a hotel—the initial transition included another two-week quarantine period due to standard protocols despite prior hospitalization. The cousin stayed in a shared room as part of this process, but unlike others’ experiences, the family felt reassured by consistent communication from social workers who reached out weekly and held meetings with medical staff regarding treatment plans.

As time passed for some families at Country Hills Health Care, sentiments began to shift. One reviewer reflected on their discontent regarding what they perceived as decreased quality of care after an initial promising experience during admission. While activities were plentiful and seemed engaging initially, their mother didn’t participate much and appeared more aware than many other residents—raising concerns about her social well-being among peers who could engage her intellectually. Feeling that these nuances were important for her mental health led them to make the difficult decision to move her out of Country Hills into a different care home.

One common thread throughout these reviews is that while certain elements stand out favorably—such as food quality and aesthetically pleasing surroundings—there are underlying issues related to staffing levels and effective communication within the facility itself. Some reviewers indicated feeling overwhelmed by busy nursing stations and reported poor follow-through on promises made concerning resident care plans or scheduled activities.

Overall, perceptions of Country Hills Health Care reflect a complex tapestry of experiences where some families find aspects worth appreciating amidst significant operational challenges that detract from their loved ones' stays. With complaints ranging from overcrowding and insufficient staff engagement to communication barriers affecting peace of mind for family members, it becomes increasingly critical for facilities like Country Hills Health Care to address these issues thoroughly to enhance patient care moving forward.

Features

Housing

  • 305 resident community capacity 305 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Diego International-Lindbergh (16 miles away) San Diego International-Lindbergh (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Country Hills Health Care Center in El Cajon, CA is an assisted living community that offers a range of amenities and care services to ensure the well-being and comfort of its residents.

The community features a variety of amenities to cater to the needs and preferences of its residents. There is a beauty salon for personal grooming, and residents can enjoy their favorite TV shows with cable or satellite TV. Community-operated transportation is available for convenience, and there is a computer center for staying connected. The dining room offers restaurant-style dining with delicious meals prepared by the staff, and there is also a kitchenette available for those who prefer to cook their own meals. Residents can stay active in the fitness room or enjoy various games in the gaming room. The outdoor space includes a garden where residents can relax and enjoy nature. There is also a small library for reading enthusiasts, and telephone service is provided for easy communication with loved ones. Wi-Fi/high-speed internet access ensures that residents stay connected online.

Care services at Country Hills Health Care Center are designed to meet the individual needs of each resident. With a 24-hour call system and supervision, help is always readily available whenever needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. For those with specific dietary requirements, special dietary restrictions can be accommodated, including diabetes diets. Medication management is offered to ensure that residents receive their medications as prescribed. A mental wellness program helps promote emotional well-being among residents.

The community also organizes various activities to keep residents engaged and entertained. Concierge services are available to assist with any additional requests or arrangements. Fitness programs help residents stay active and maintain their physical health. Planned day trips offer opportunities for exploration outside the community, while resident-run activities provide socialization among peers. Scheduled daily activities ensure that there are always options for recreation.

Country Hills Health Care Center enjoys a convenient location with multiple amenities nearby. There are three cafes, parks, and pharmacies within close proximity to the community. Four physicians are also situated nearby, ensuring easy access to medical services. Additionally, there are several restaurants and places of worship in the area. Two hospitals are conveniently located nearby for any medical emergencies or specialized care needs.

Overall, Country Hills Health Care Center provides a comfortable and supportive environment for assisted living residents, offering a wide range of amenities, personalized care services, and various activities to enhance their quality of life.

Nearby Places of Interest

Physicians

  • Pushpanjalie Wijeratne, MD (0 miles)
  • Elahe Toulouie, MD (0.9 miles)
  • Dr Dominguez And Dr Ancona-Young Office (1.6 miles)
  • Fereshteh Jahanpanah Medical Clinic (2.2 miles)
  • West Coast Eye Care & Acuity Eye Group - Alpine (8.6 miles)
  • Kaiser Permanente Vandever Medical Offices (10.3 miles)
  • NBHC Eastlake (10.9 miles)

Restaurants

  • Jack In The Box (0.9 miles)
  • Saray Restaurant (1.1 miles)
  • Mal Al Sham (2.1 miles)
  • Jack In The Box (2.7 miles)
  • Black Bear Diner El Cajon (2.9 miles)
  • Sonic Drive-In (3.3 miles)
  • Jack In The Box (3.5 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.6 miles)
  • Walmart Pharmacy (1.6 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.7 miles)
  • Rite Aid (2.7 miles)
  • Rite Aid (2.9 miles)

Places of Worship

  • Foothills Christian Church (2.5 miles)
  • El Camino Grace Church (2.8 miles)
  • Our Lady Of Perpetual Help Cathollc Church (3.6 miles)
  • Skyline Church (4.8 miles)
  • Corpus Christi Church (11.2 miles)
  • Saint Gregory The Great Catholic Church (12.1 miles)

Cafes

  • Starbucks (2.7 miles)
  • Starbucks (3.6 miles)
  • Starbucks (4.8 miles)
  • The Simple Coffee House (7 miles)
  • Starbucks (8 miles)
  • CroBean (10.1 miles)
  • Starbucks (10.3 miles)

Parks

  • Shadow Hill Park (2.9 miles)
  • Town Center Community Park (4.2 miles)
  • Mount Helix Park (4.4 miles)
  • Semillon Boulevard. Mini Park (11.4 miles)
  • Iron Mountain Trailhead (12.1 miles)

Hospitals

  • Stanford Court Nursing (4 miles)
  • Sharp Grossmont Hospital Brier Patch (5 miles)
  • Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (10 miles)
  • Sharp Soc (12 miles)

Transportation

  • Grossmont Transit Center (5.4 miles)

Theaters

  • AMC DINE-IN Poway 1 (12.1 miles)

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